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My name I Tracie Callender and my cup runneth over, but I wouldn't change it for anything in the world. Being my best self for myself and the people that I love most is the goal. I'm happy to be a part of this course and I can't wait to see what great things are in store.

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Corporate Social Responsibility

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Corporate social responsibility (CSR), also known as corporate citizenship, is a business concept in which social and environmental concerns are integrated into a company’s operations.

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Management Overview

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Management is the process of planning, organizing, leading, and controlling people in the organization to effectively use resources to meet organizational goals.

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Planning is the process of setting goals and defining the actions required to achieve the goals.

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Decision Making: Why does a manager need to understand the processes and techniques in decision making?

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Making decisions is easy. Making the right decision is hard.

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Organizational Structure and Processes

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Edgar Schein, a prominent organizational psychologist, identified four key elements of an organization’s structure: common purpose, coordinated effort, division of labor, and hierarchy of authority.

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Creating Your Business Organization Structure

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Human Resource Management: Human resources refer to the department responsible for managing the life cycle of each employee.

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Communication: Communication is conveying messages by exchanging thoughts and information via speech, visuals, signals, writing, or behavior.

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Leadership is the process by which an individual mobilizes people and resources to achieve a goal. It requires both a set of skills that can be learned as well as certain attributes that can be nurtured.

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Leadership is one of the most important concepts in management, and many researchers have proposed theories and frameworks for understanding it. Some have distinguished various types of leadership, such as charismatic, heroic, and transformational leadership. Other experts discuss the distinctions between managers and leaders, while others address the personality and cognitive factors most likely to predict a successful leader. The many dimensions of leadership indicate how complex a notion it is and how difficult effective leadership can be.

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Motivation and Performance

Motivation is a key factor impacting performance, so it’s an important concept for leaders to grasp.

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Several motivational theories state that employee performance and satisfaction is based on how well the company meets the needs of the employee. There are four major theories in the needs-based category:

1. Abraham Maslow’s Hierarchy of Needs

2. Frederick Herzberg’s Two‑Factor theory

3. Clayton Alderfer’s Existence‑Relatedness‑Growth (ERG) theory

4. David McClelland’s Acquired Needs theory

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Controlling Performance and Operations

To create reachable objectives, an organization needs to understand where it is, where it wants to go, and who it is competing against. A company’s standards define how it should act, while its objectives determine what actions it will take. Combining standards and objectives allows management to create a business strategy.

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Types of Control: Strategic, Tactical, and Operational Control