# data[].attributes.body
• Attend a meeting with staff and introduced myself

•Received a briefing about the spa's operations and services

•The manager was informed about the rules and regulations be followed during working hours

•Received a treatment manual outlining the standard steps and procedures used at the spa

•Observed a beautician in the process of treateing customer

# data[].attributes.body
•Learned how to booking appointments for customer in system

•Assisted in organizing invoices and customers details form

•Learned about basic treatment

•Learned and practiced using hydrodermaration machine

# data[].attributes.body
•Attended a meeting with the staff

• Learned how to prepare the treatment room and necessary items before a session

•Learned and practised the steps for applying facial mask

•Carried out cleaning task such as sweeping, mopping the floor and cleaning the toilet

•Sanitized facial tools and equipment such as sponges, bowls, and extraction tools

# data[].attributes.body
•Practiced the double cleansing method using cleansing milk and cleansing gel

•Learned and practiced how to use the led mask machine

•Learned about the function of each led light color in the led mask for example,

Red - Dry skin & pigmentation

Blue - Acne skin

Green - Normal skin

# data[].attributes.body
• Attend meeting with the staff and manager have briefing about new product which is Vitale

• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Notified customers of their upcoming appointments

• Performed a chemical peel treatment to help exfoliate dead skin cells and improve skin texture

• Carried out a detox treatment to cleanse the skin and remove impurities.

• Provided an oxygen treatment to hydrate and rejuvenate the client's skin.

• Completed the daily closing and gave updates in the group while being monitored by my supervisor.

• Cleaned the spa together by sweeping, mopping, picking up trash, and throwing out the garbage.

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Provided appointment reminders to scheduled customers

• Successfully completed 2 oxygen treatment sessions to help refresh and rejuvenate the skin

• Performed a chemical peel using glutathione, aiming to brighten and improve skin texture
• Provided a glow-up facial treatment to enhance the skin’s natural radiance and health

Equipment used

• Use Mobile phone for managing social media posts and client communication

• Use Desktop computer for scheduling and appointment tracking

• Oxygen therapy machine for facial treatments

Relation between activities and learning at UMK

• Applied marketing techniques through social media promotions.

• Practiced effective customer engagement and communication.

• Performed skincare treatments using appropriate methods and product knowledge.

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Contacted clients to confirm their scheduled appointment

• Delivered the Reward Raya facial and head massage to help clients relax and glow for the festive season

• Administered chemical peel treatments using mandelic acid and glutathione to brighten and renew the skin

• Carried out a pre-Ramadan facial treatment following a basic facial procedure.

• Offered the Aura Syawal facial to give clients a radiant and refreshed look for Syawal celebrations."

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Followed up with clients regarding their appointments

• Carried out 2 Dermapen treatments with an extra mask to boost skin recovery

• Performed the Cahaya Ramadan facial to refresh and brighten the skin

• Completed an oxygen treatment to enhance skin hydration and glow

• Assigned to perform a body massage and facial treatment called the 'Gunung Ledang Combo'

# data[].attributes.body
•I am excited to learn new things, especially related to spa treatments such as detox, dermaplaning, chemical peel, dermapen, and oxygen treatments

•I was thrilled to find out that chemical peel and dermapen treatments reach the third layer of the skin

•Blackheads and whiteheads form in the epidermis (the outer layer), acne can affect both the epidermis and dermis, and hyperpigmentation (dark spots) typically starts in the epidermis but can also reach into the dermis in more severe cases

•Treatments like chemical peels and dermapen can target different layers of the skin based on their intensity

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Reached out to clients with reminders for their appointments

• performed a Dermapen treatment for a client with acne scars and pigmentation.
• Did a Glow Up facial to brighten and hydrate the client’s skin.
• Carried out a Chemical Peel treatment to help with dull and uneven skin texture.
• Performed an Oxygen treatment to refresh and boost the skin's glow.
• Asisted with the Reward Raya promotion, helping clients choose suitable treatments

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Reminded customers of their appointments scheduled for the day

• Performed 2 press manicures, ensuring neat and polished nails for the clients.
• Assisted with the Reward Raya promotion, helping customers with their treatment choices.
• Supported the Marhaban Beauty facial to clean the skin, reduce oil, and refresh the face.

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Sent reminders to customers about their appointments for today

• Performed a glow peel treatment using mandelic acid and applied 2 layers of gluta.

• Handled the closing of daily sales, including checking transactions, balancing the cash register, and recording the total sales for the day.

• Organized the spa supplies for future use and stored them in their designated places

# data[].attributes.body
• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Ensured all clients were reminded of today's bookings

• Performed a Dermapen treatment to improve skin texture and promote collagen production

• Carried out a detox treatment to cleanse and refresh the skin

Applied a special deal chemical peel to exfoliate and brighten the skin.

Equipment Used

• Use Smartphone for Instagram content and client reminders

• Use Computer or scheduling system for managing bookings

• Dermapen device for microneedling treatment

Skincare tools and detox products

• Chemical peel applicators and exfoliate

Relation between activities and learning at UMK

• Applied digital marketing skills to promote services and engage with clients online

• Practiced client care and service efficiency through appointment coordination

• Executed skincare treatments using proper techniques and understanding of product functions

# data[].attributes.body
• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Sent reminders to customers about their appointments for today

• Completed a chemical peel treatment to refresh and smooth the skin

• Delivered a special deal chemical peel treatment to brighten and renew the skin.

• Cleaned the spa together with other staff by sweeping and mopping the floor, and ensured the spa was tidy and well-organized before the day off.

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Reminded customers of their appointments scheduled for the day

Performed two oxygen treatments to hydrate and revitalize the skin."

• Carried out dermaplaning to remove dead skin and peach fuzz for a smoother face.

• Did a glow up facial to brighten and refresh the complexion."
Performed extraction to clear clogged pores and reduce blackheads.

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Notified customers of their upcoming appointments

• Performed a detox treatment to cleanse and refresh the skin.

•Did a glow up facial to brighten and nourish the skin.

•Carried out a Cantik Lebaran facial to prepare and beautify the skin for the festive season.
•The customer added a Vitamin C treatment to enhance skin radiance."

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Contacted clients to confirm their scheduled appointments

• Performed Dermapen treatments on three different customers, customizing the procedure to address their individual skin concerns and needs

• Carried out a single detox treatment session to remove impurities and revitalize the skin

Equipment Used

• Smartphone and computer for updating Instagram with promotional posts, treatment highlights, and customer reviews

• Dermapen for microneedling treatments tailored to individual skin concerns

• Detox treatment machine and skincare products for impurity removal and skin revitalization

• Appointment management system (manual or digital) for contacting and confirming clients

Relation between activities and learning at UMK

• Applied digital marketing knowledge by managing social media content and promotions

• Enhanced communication skills through client appointment confirmations and customer interaction

• Practiced practical skills related to skincare treatments learned in theoretical classes

• Developed professionalism and customer service abilities aligned with UMK’s entrepreneurship values

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Provided appointment reminders to scheduled customers

• Performed two Dermapen treatments to improve skin texture and promote collagen production."

• Carried out a chemical peel treatment to exfoliate and brighten the skin.

• Did a Maya facial to nourish and refresh the skin."

• Performed the Alamak Raya Lagi facial to prepare and rejuvenate the skin for the festive season.

• Completed the daily closing by reconciling sales, balancing the cash register, and securing the workspace.

• Carried out the daily closing tasks, ensuring all sales were recorded and the spa was properly secured

# data[].attributes.body
• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Reached out to clients with reminders for their appointments.

•Aministered an oxygen treatment to boost skin hydration and glow.

• Completed two detox treatments aimed at purifying and revitalizing the skin.

• Performed a rose facial to calm and moisturize the skin.

• Conducted the Alamak Raya Lagi facial to refresh and enhance the skin's appearance ahead of the festive season

# data[].attributes.headline
Borang Perakuan Menjalani Latihan Industri

# data[].attributes.subject
Borang Perakuan Menjalani Latihan Industri

# data[].attributes.headline
Borang B - Penilaian Prestasi Pelajar (Penyelia Industri)

# data[].attributes.subject
Borang B - Penilaian Prestasi Pelajar (Penyelia Industri)

# data[].attributes.body
• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Contacted clients to confirm their scheduled appointments

• Administered a chemical peel treatment to exfoliate and improve skin texture.

• Provided a detox treatment to promote skin purification and overall rejuvenation.

• Performed a Dermapen microneedling procedure to stimulate collagen production and enhance skin regeneration.

• We had a Hari Raya potluck, and everyone brought food to share and also wore traditional Hari Raya outfits

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Sent reminders to customers about their appointments for today

• Attended a meeting with HQ and the Sofea Medispa team regarding the spa SOP finalization

• Delivered a refreshing oxygen therapy session to rejuvenate the client’s skin.

• Administered a detox treatment designed to cleanse and revitalize the skin.

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Ensured all clients were reminded of today's bookings

• Performed a chemical peel treatment to exfoliate and renew the skin, improving its texture and appearance.

• Carried out a dermaplaning session to gently remove dead skin cells and fine facial hair, leaving the skin smooth and radiant.

• Conducted a Raya reward facial designed to nourish and refresh the skin, perfect for post-festive rejuvenation.

Equipment used

• Mobile device for handling social media updates and client notifications

• Computer system for managing daily appointments

• Tools and products for chemical peeling

• Dermaplaning blade and cleansing instruments

• Facial care products used during Raya rejuvenation treatment

Relation between activities and learning at UMK

• Applied marketing knowledge through the use of social media for promotions and client engagement

• Practiced client management and communication skills

• Executed facial and exfoliation treatments using proper techniques and product understanding

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Provided appointment reminders to scheduled customers

• Administered two chemical peel treatments to deeply exfoliate the skin and enhance its overall clarity.

• Completed two Dermapen sessions focused on skin rejuvenation and boosting collagen growth

• Completed the daily sales closing with all transactions verified

• Managed the registration of customers taking treatment package plans.

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Followed up with clients regarding their appointments

• Carried out two Dermapen sessions to enhance skin renewal and improve elasticity.

• Applied a chemical peel treatment to promote skin clarity and texture improvement.

• Performed dermaplaning to exfoliate dead skin cells and eliminate peach fuzz.

• Provided a special Reward Raya facial to refresh and hydrate the skin after the celebrations

# data[].attributes.body
• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Ensured all clients were reminded of today's bookings

• Participated in a staff meeting to review current tasks and team progress.

• Administered a detox treatment to help purify and refresh the skin.

• Delivered a glow peel treatment designed to enhance skin radiance and texture.

• Completed two Dermapen sessions to promote skin healing and collagen growth

# data[].attributes.body
• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Sent reminders to customers about their appointments for today

Performed two sessions of Dermapen treatment for clients with acne scars and pigmentation

• Conducted a facial treatment using Qaseh Sofea products to help soothe and refresh the client’s skin

• Administered a chemical peel treatment carefully, following proper protocols, to help rejuvenate dull and acne-prone skin

• Did today’s sales closing. Report has been updated.

# data[].attributes.body
•Gained knowledge on the benefits of oxygen for facial skin

•Learning new things which is the different types of chemicals and how to apply them correctly

•I learned by observing a staff member performing a treatment on customer

•Learned and practiced using the cooling massage machine and understood its benefits

# data[].attributes.body
•I learned by observing a staff member performing a dermapen treatment

•Practice dermapen treatment under the supervision of senior staff

•Learned how to create and post content on social media

•Learned how to daily closing and update in official group

# data[].attributes.body
• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Issued reminders for today's customer appointments

• Executed a detox treatment to remove impurities and refresh the skin.

• Offered a free facial treatment as part of customer appreciation.

• Performed a Reward Raya facial designed to rejuvenate and brighten the skin after the festive period.

• Finalized and recorded all sales for the day.

Equipment Used

• Mobile device and laptop for creating and sharing Instagram posts

• Scheduling software or system to send appointment reminders

• Detox treatment apparatus and related skincare materials for cleansing and revitalizing skin

• Facial treatment tools and products for complimentary and special Raya facial treatments

• Sales system for processing and documenting daily transactions

Relation between activities and learning at UMK

• Applied knowledge of digital marketing by managing promotional content on social media platforms

• Developed communication skills through client appointment coordination

• Practiced hands-on skincare treatment techniques learned in UMK courses

• Enhanced customer relationship skills by providing value-added services

• Managed sales and transaction records, linking practical experience with business administration studies at UMK

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Notified customers of their upcoming appointments

• Performed a Dermapen treatment focused on enhancing skin texture, minimizing fine lines, and stimulating collagen production for overall skin rejuvenation.
• Carried out a detox treatment to deeply cleanse the skin, remove impurities, and promote a refreshed, healthy-looking complexion.

• Collected spa-use products and customer pre-order items from Klinik Pergigian Sofea, which is located near the spa.

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Sent reminders to customers about their appointments for today

• Joined a short team meeting to align on daily responsibilities and client appointments.

• Delivered a festive facial under the Raya Last Call promo, focusing on skin revitalization.

• Administered an oxygen therapy session to refresh and deeply hydrate the skin

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Reminded customers of their appointments scheduled for the day

• Carried out a chemical peel procedure to help renew the skin and enhance its clarity.

• Conducted a Dermapen treatment to reduce fine lines and improve skin texture through micro-needling.

• Completed the daily sales closing process by reviewing all transactions, ensuring the payment records were accurate, and updating the sales system accordingly.

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Reached out to clients with reminders for their appointments.

• Conducted a Dermapen treatment to promote skin renewal and reduce fine lines.

• Administered a Raya Last Call facial focused on revitalizing and brightening the skin before the festive period.

• Executed a detox treatment to remove toxins and rejuvenate the skin’s natural glow.

# data[].attributes.body
• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Contacted clients to confirm their scheduled appointments

• Conducted a detox treatment to purify and revitalize the skin.

• Completed a Dermapen session, including a customer-requested mask to boost skin hydration and healing.

• Executed a chemical peel procedure to improve skin texture and promote a brighter complexion.

• Provided a Raya Last Call facial designed to nourish and refresh the skin in preparation for the celebrations.

# data[].attributes.body
Sofea Medispa is a medical spa and beauty center in Malaysia. It was founded by Dr. Shahid and Dr. Aqilah, who are siblings. They have successfully opened a spa, a medical clinic, and a dental clinic. They also run a café business and an optical shop. Sofea Medispa now has 41 branches throughout Malaysia. The first branch was opened in Padang Tembak, Pengkalan Chepa, Kelantan. I chose Sofea Medispa Pasir Mas to do my internship. This is the 11th branch in Malaysia, and it was opened in July 2023. There are only three staff members at this branch, which includes one manager and two beauticians. The operating hours for Sofea Medispa Pasir Mas are from 9:30 AM to 6:00 PM, and it is closed every Monday. This spa is only for Muslim women (Muslimah). All the staff are women, and men are not allowed to enter the spa.

# data[].attributes.body
• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Followed up with clients regarding their appointments

• Involved in three detox sessions today, where I helped set up the treatment area, observed the procedures, and ensured a relaxing environment for each client.

• Carried out various spa cleaning duties including sweeping, mopping, and organizing treatment rooms, while consistently ensuring that the entire spa environment remained clean, tidy, and welcoming for clients.

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Sent reminders to customers about their appointments for today

• Carried out Dermapen treatments while ensuring hygiene standards and client comfort were maintained

• Supported detox therapy sessions, helping to create a soothing and effective treatment experience.

• Assisted the boss by coordinating the required documents and thoroughly validating all details during the preparation of the monthly invoice

Equipment Used

• Mobile phone and laptop for designing and uploading Instagram posts

• Reminder tools digital and manual to contact customers about their appointments

• Dermapen device along with sterilizing equipment to ensure safe treatment

• Detox facial machines and skincare items to assist in therapy sessions

• Documentation tools and software used to organize and verify invoice data

Relation between activities and learning at UMK

• Utilized social media marketing principles learned at UMK to increase customer engagement

• Enhanced client communication skills through appointment follow-ups

• Applied practical knowledge from skincare courses during Dermapen treatments

• Ensured compliance with hygiene protocols, reflecting UMK’s emphasis on professional standards

• Supported administrative tasks such as document verification and invoice preparation, complementing UMK’s business management curriculum

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Contacted clients to confirm their scheduled appointments

• Performed a Sofea Happy Hous facial, focusing on deep cleansing and skin nourishment to enhance client glow.

• Carried out an oxygen treatment aimed at revitalizing the skin and promoting hydration.

• Completed two detox treatments, prioritizing client comfort and creating a soothing environment during each session.

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Notified customers of their upcoming appointments

• Participated in staff briefings, staff members are informed about their specific KPI include me as a intern student

• Perform oxygen treatment by carefully applying pure oxygen to the skin, which helps to deeply hydrate and revitalize the face, leaving it refreshed and glowing.

• Carry out the Sofea Happy Hour facial, which involves a thorough cleansing, exfoliation, and massage to brighten the complexion and promote relaxation.

• Conduct two sessions of chemical peel treatment, using specially formulated solutions to gently remove dead skin cells and stimulate the growth of new, healthier skin.

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Reminded customers of their appointments scheduled for the day

Did oxygen treatments to refresh and hydrate the skin, making it look healthy and glowing.

Provided detox treatments to help cleanse the body and make clients feel fresh and energized.

sold Vitale products to help clients take better care of their skin and overall health.

Did only for today facial to refresh and brighten the skin.

# data[].attributes.body
• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Contacted clients to confirm their scheduled appointments

• Handled two sessions of chemical peel combined with a dermaplaning treatment to help improve skin texture and clarity

• Conducted a detox treatment to help the client feel lighter, cleaner, and more refreshed.

• Cleaning tasks were performed together with the team to keep the spa organized and hygienic.

Equipment Used

• Smartphone and computer for preparing and publishing Instagram promotional content

• Communication tools to contact and confirm client appointments

• Chemical peel products and dermaplaning tools for skin treatment sessions

• Detox treatment devices and skincare products for cleansing and revitalizing clients

• Cleaning supplies and equipment used alongside the team to maintain spa hygiene

Relation between activities and learning at UMK

• Applied marketing knowledge from UMK by creating engaging social media content

• Developed interpersonal skills through client communication and appointment confirmation

• Practiced advanced skincare techniques learned during UMK practical lessons

• Reinforced teamwork and responsibility by participating in spa cleaning and maintenance

• Gained practical understanding of maintaining a clean and professional work environment, supporting UMK’s emphasis on workplace standards

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Followed up with clients regarding their appointments

• Performing two sessions of chemical peel along with a dermaplaning treatment to exfoliate and renew the skin.

• Performing two sessions of chemical peel along with a dermaplaning treatment to exfoliate and renew the skin.

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Provided appointment reminders to scheduled customers

• Learned from beauty consultants to improve my skincare knowledge and how to talk to customers so they choose treatment packages that fit their skin problems

• Performed detox treatments aimed at eliminating toxins and improving overall well-being.

• Completing two chemical peel sessions along with dermaplaning to promote skin renewal and improve texture.

• Conducted dermapen treatments that help enhance collagen synthesis and refresh the skin’s appearance.

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Issued reminders for today's customer appointments

• Performed an oxygen facial treatment to deeply hydrate and revitalize dull, tired skin, leaving the complexion fresh and radiant.

• Carried out a detox facial to purify the skin by removing impurities and balancing sebum production for a clearer appearance.
• Completed a second detox treatment focused on deep cleansing and promoting lymphatic drainage to enhance skin clarity and glow."
• Administered an OPST breakout facial targeting acne-prone skin, helping to reduce inflammation and prevent future breakouts.

• Successfully sold a RM699 treatment package to a client, which included a complimentary 'Glad to Glow' facial that I performed to enhance the client’s skin radiance and satisfaction

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Sent reminders to customers about their appointments for today

Combined dermaplaning and chemical peel treatments to deeply exfoliate the skin, refine pores, and boost cell renewal, revealing a radiant and refreshed complexion

• Conducted a Dermapen microneedling session to promote collagen production, reduce fine lines, and improve overall skin texture."

• Completed a second Dermapen treatment focusing on targeted areas to enhance skin rejuvenation and reduce the appearance of acne scars and pigmentation.

# data[].attributes.body
• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Reminded customers of their appointments scheduled for the day

• Performed an oxygen facial treatment to deeply hydrate and oxygenate the skin, leaving it revitalized and glowing."

• Completed a second oxygen treatment to further boost skin radiance and improve circulation for a healthy, refreshed look.

• Provided a customized facial to cleanse, nourish, and rejuvenate the skin, tailored to the client’s skin type and concerns.

• Delivered a chemical peel session to refine the skin surface, reduce blemishes, and promote a healthy glow.

# data[].attributes.body
• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Reminded customers of their appointments scheduled for the day

• Completed two sessions of the 5 Days Special Facial, enhancing skin hydration and promoting a gradual glow through consistent care.

• Performed a detox treatment to purify the skin, reduce impurities, and restore a balanced, refreshed complexion.
• Delivered an oxygen therapy session to boost cellular oxygen levels, improve skin vitality, and leave the skin feeling rejuvenated.

• Conducted a major cleaning session to maintain spa hygiene and organization, including sweeping and mopping floors, neatly arranging all spa essentials, thoroughly cleaning equipment, and replacing linens in each treatment room.

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Notified customers of their upcoming appointments

• Completed dual detox treatments aimed at purifying the skin and restoring its natural balance for a refreshed and radiant look.

• Conducted a Dermapen microneedling treatment, followed by an added mask to soothe and nourish the skin, optimizing rejuvenation results.

• Performed an oxygen therapy session to boost hydration and improve skin elasticity for a youthful appearance.

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Sent reminders to customers about their appointments for today

• Joined a meeting with HQ to streamline and improve staff work procedures for enhanced efficiency and consistency.

• Customer appointments were paused temporarily to facilitate a Zoom meeting focused on staff training and enhancing operational procedures.

• Performed a comprehensive detox treatment aimed at thoroughly cleansing the skin by removing impurities, balancing oil production, and promoting healthy cell regeneration

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Issued reminders for today's customer appointments

• Administered an oxygen therapy session to refresh and nourish the skin, improving its vitality and brightness."
• Performed a detox facial to eliminate toxins and impurities, promoting a clearer and more balanced complexion.
• Closed a sale of two Vitale products, providing the client with quality skincare solutions to maintain healthy skin.

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Informed customers about their scheduled sessions

• Conducted a Dermapen microneedling session to stimulate collagen synthesis and improve skin texture and firmness."
• Executed a detoxifying facial aimed at cleansing pores deeply and restoring the skin’s natural clarity.
• Administered an oxygen infusion to revitalize skin cells and enhance hydration, resulting in a refreshed and luminous complexion.

# data[].attributes.body
• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Followed up with clients regarding their appointments

• Completed three sessions of oxygen treatment to deliver deep hydration, stimulate skin cell regeneration, and enhance overall radiance, resulting in a fresher and healthier-looking complexion.

# data[].attributes.body
• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Informed customers about their scheduled sessions

• Performed Sofea Premium 360° Facial with Dermaplaning add-on. This treatment removes dead skin cells, smooths the skin surface, and enhances skin radiance.

• Assisted in performing the Sofea basic facial, focusing on cleansing, exfoliation, and hydration techniques.

• Observed and supported the application of a chemical peel treatment, gaining insight into skin resurfacing procedures.

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Reminded customers of their appointments scheduled for the day

• Assisted in a Dermapen microneedling treatment, where I observed the use of the device to stimulate collagen production, followed by the application of a soothing sheet mask to calm and hydrate the skin.
• Carried out the Adha facial independently under supervision, involving steps such as cleansing, exfoliation, steaming, and a hydrating mask to improve overall skin texture and glow.
• Observed and assisted during a chemical peel procedure, gaining knowledge on how the solution is applied to exfoliate dead skin layers and promote skin renewal, while also learning about suitable skin types and aftercare.

• Supported the therapist during an oxygen facial treatment, where concentrated oxygen and active ingredients were infused into the skin to promote a refreshed, radiant complexion and improve blood circulation.

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing task

• Issued reminders for today's customer appointments

• Assisted in a dermaplaning and chemical peel session, focusing on exfoliation and skin renewal techniques.
• Helped during an oxygen facial that infused the skin with hydrating serums for a radiant glow.
• Observed and assisted in a Dermapen microneedling treatment to improve skin texture and boost collagen.

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Sent reminders to customers about their appointments for today

• Assisted in a chemical peel procedure, applying a controlled acid solution to remove dead skin cells, stimulate skin regeneration, and improve texture and tone.

• Performed two Sofea basic facial treatments, including thorough cleansing, gentle exfoliation, extraction, and moisturizing to improve skin clarity and hydration.

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Notified customers of their upcoming appointments

• Assisted in performing a detox treatment designed to deeply cleanse the skin, remove toxins, and promote a healthier, clearer complexion.
• Supported the oxygen facial by applying concentrated oxygen and nourishing serums to revitalize the skin, improve hydration, and enhance overall radiance.
• Carried out a comprehensive facial treatment involving cleansing, exfoliation, extraction, and moisturizing to restore skin balance and improve texture.
• Successfully closed a sale for a spa treatment package valued at RM699, demonstrating effective communication skills and understanding of customer needs.

# data[].attributes.body
• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Provided appointment reminders to scheduled customers

• Assisted in delivering the Barbie Doll Facial, which included thorough cleansing and moisturizing to achieve a radiant and smooth complexion.
• Observed and supported the Dermapen microneedling procedure aimed at enhancing skin renewal and improving overall texture.
• Participated in a detox treatment focused on deep cleansing and toxin removal to refresh the skin.

• Performed the Eid Adha Facial after Raya, focusing on deep cleansing, gentle exfoliation, and hydration to refresh and rejuvenate the skin for a healthy and radiant look.

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• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Provided appointment reminders to scheduled customers

• Did the Bye-Bye Blackhead facial for a customer, who also added a Vitamin C treatment and purchased the sunscreen.

• Assigned to perform a chemical treatment and successfully sold a product, which was a sunscreen

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• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Provided appointment reminders to scheduled customers

• Engaged in Chemical Peel Treatment, focusing on removing dead skin layers to reveal a clearer, brighter, and smoother complexion.
• Assisted with Reward Raya Facial, a seasonal facial treatment aimed at revitalising the skin and enhancing natural radiance for festive occasions.
• Supported the process of Oxygen Treatment, intended to infuse the skin with oxygen to increase hydration, improve skin tone, and promote a healthy glow.

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Reminded customers of their appointments scheduled for the day

• Provided the Sweetheart Love Facial to deeply nourish and revitalize the skin, enhancing natural glow and softness.
• Completed the Reward Raya Facial to brighten and refresh tired-looking skin, ideal for post-festive skin recovery.
• Performed a Chemical Peel treatment to gently remove dead skin cells and reveal smoother, clearer skin underneath

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• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Sent reminders to customers about their appointments for today

• Performed two intensive detox treatment designed to deeply cleanse the skin by removing toxins and impurities, while balancing oil production to promote a clearer and healthier complexion.
• Administered an oxygen infusion therapy that revitalizes the skin by delivering pure oxygen and essential nutrients directly to the cells, enhancing hydration, stimulating collagen production, and resulting in a radiant, youthful glow.
• Executed a GlowPeel procedure to gently exfoliate the surface layer of dead skin cells, boost cell renewal, and improve overall skin luminosity, leaving the skin smoother, brighter, and visibly rejuvenated.

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• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Reached out to clients with reminders for their appointments.

• Completed two sessions of Dermapen therapy aimed at accelerating skin renewal, reducing pigmentation, and enhancing overall skin firmness.

• Executed a GlowPeel procedure to gently resurface the skin, removing dullness and promoting a vibrant, glowing complexion.

• Administered a relaxing facial that helps rejuvenate the skin by promoting circulation and enhancing moisture retention.

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• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Reached out to clients with reminders for their appointments.

• Initiated a deep-cleansing detox treatment to eliminate toxins and revitalize the skin’s natural glow and balance.
• Combined chemical peeling and dermaplaning to gently slough off dead skin, refine texture, and promote a radiant complexion.
• Executed a chemical peel procedure aimed at enhancing skin renewal, reducing pigmentation, and smoothing uneven skin tone.
• Conducted the Reward Raya Facial to refresh and brighten the skin, delivering hydration and restoring post-festive vitality.

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• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Followed up with clients regarding their appointments

• Carried out another facial detox session focusing on unclogging pores and improving the skin's overall clarity and smoothness

• Joined a briefing on the PDRN Salmon DNA treatment, where I learned about its skin-repairing benefits and the correct methods of application.

# data[].attributes.body
• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Informed customers about their scheduled sessions

Assisted in delivering an oxygen treatment that revitalizes the skin by boosting hydration and improving skin vitality.
• Performed a combined chemical peel and dermaplaning session to deeply exfoliate and smooth the skin’s surface, revealing a clearer complexion.
• Conducted a special Eid Adha facial focusing on thorough cleansing and nourishing the skin to enhance its natural glow.

• Helped with a Seri facial designed to brighten dull skin and restore a healthy, radiant appearance.

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Sent reminders to customers about their appointments for today

• Assisted in two detox treatments aimed at purifying the skin and promoting a revitalized, glowing facial appearance.

• Conducted an oxygen treatment that enhanced skin hydration and oxygenation to improve overall skin health and freshness.

• Performed a chemical peel designed to exfoliate dead skin cells and refine the skin’s texture for a smoother look.

• Executed a combined chemical peel and dermaplaning session to deeply exfoliate and remove fine facial hairs, resulting in brighter and softer skin.

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Notified customers of their upcoming appointments

• Carried out three Eid Adha facial treatments that focused on soothing and hydrating the skin, helping to restore moisture and improve skin elasticity.

• Assisted in a detox treatment aimed at clearing out toxins from the skin, reducing dullness, and promoting a more radiant and healthy complexion.

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Reminded customers of their appointments scheduled for the day

• Participated in an oxygen treatment session to increase skin hydration and support the skin’s natural healing process for a glowing complexion.

• Conducted two combined sessions of chemical peel and dermaplaning to exfoliate dead skin layers and remove fine facial hairs, enhancing skin smoothness and brightness.

• Assisted with a detox treatment focused on cleansing impurities and revitalizing the skin for a fresher, healthier look.

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Provided appointment reminders to scheduled customers

• Delivered two Eid Adha facial treatments focused on enhancing skin hydration and elasticity while soothing and revitalizing tired skin.

• Supported a chemical peel procedure that encouraged skin renewal by gently shedding damaged outer layers, resulting in a clearer and more radiant complexion.

• Before the Eid al-Adha holiday, the spa was thoroughly cleaned by sanitizing all treatment rooms and equipment, emptying trash, cleaning bathrooms, mopping floors, checking product stocks, ventilating the area, inspecting machines, and organizing staff schedules to ensure a safe and fresh environment.

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Informed customers about their scheduled sessions

• Assisted in delivering an oxygen treatment that deeply hydrated the skin and stimulated skin cell renewal to enhance overall skin vitality.

• Performed a Seri facial focused on brightening, nourishing, and improving the texture of the skin to give the client a healthy and radiant complexion.

• Successfully promoted and sold 5 unit of Vitale products to clients by explaining their benefits and recommending proper skincare routines.

• Folded the clean towels neatly and arranged them in the cabinet according to their designated sections

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Ensured all clients were reminded of today's bookings

• Assisted in administering two oxygen treatments designed to replenish moisture and enhance the skin’s natural repair process, resulting in a brighter and healthier look.

• Conducted a detox treatment aimed at deeply cleansing the skin, removing harmful substances, and promoting a fresh, glowing complexion.

• Printed the closing documents carefully, ensuring all information was accurate and complete before organizing them neatly into the designated file for record-keeping.

# data[].attributes.body
• Consistently updated Instagram with promotional posts, treatment highlights, and positive customer reviews

• Sent reminders to customers about their appointments for today

• Joined a meeting with HQ regarding Google Business to learn strategies for promoting the business effectively and free of charge.

• Learned new skills and information about Google Business that will be useful for future business promotion and management.

• Assisted in a Dermapen session aimed at enhancing skin regeneration by creating controlled micro-injuries, which boost collagen and improve overall skin tone and texture.

# data[].attributes.body
• Managed daily social media task by creating and posting engaging content about services, promotions, and client feedback

• Reminded customers of their appointments scheduled for the day

• Conducted a Seri facial that helped improve skin brightness and provide essential nutrients for healthier skin.

• Assisted in an oxygen treatment designed to increase moisture levels and enhance skin vitality.

• Performed a detox treatment focused on removing toxins and impurities to restore a clearer and more radiant complexion.

• Completed two sessions of Dermapen treatment aimed at stimulating collagen production and improving skin texture, and successfully added two post-Dermapen masks to enhance skin healing and hydration.

• Successfully sold 10 pieces of Vitale products to clients by explaining their benefits and proper usage.

# data[].attributes.body
• Executed daily content updates on Instagram, focusing on service highlights, promotional visuals, and customer engagement through reviews

• Provided appointment reminders to scheduled customers

• Performed a chemical peel treatment to gently exfoliate the outer layers of the skin, helping to reduce dullness and improve overall skin tone.

• Assisted in a Dermapen treatment designed to stimulate collagen production and enhance skin texture, promoting a smoother and healthier complexion.

• Successfully sold 5 units of Vitale products by explaining their benefits in detail and recommending suitable usage for different skin types.

# data[].attributes.body
• Prepared and posted Instagram content related to promotion, treatment, and customer feedback

• Followed up with clients regarding their appointments

• Carried out three sessions of Dermapen treatment to promote collagen production and improve skin texture for a more refined and youthful appearance.

• Performed a chemical peel treatment to exfoliate dead skin cells, helping to brighten the complexion and improve overall skin clarity.

• Successfully added two post-treatment mask sessions to soothe, hydrate, and support the skin’s recovery process after Dermapen and peeling.

# data[].attributes.body
• Created daily Instagram post focusing on treatment promotion and shared customer feedback to engage followers

• Reached out to clients with reminders for their appointments.

• Performed a detox treatment that involved deep cleansing and purification of the skin to eliminate toxins, reduce clogged pores, and improve blood circulation, resulting in a clearer, more refreshed facial appearance.

• Conducted two sessions of Dermapen treatment, using microneedling techniques to create controlled micro-injuries that stimulate collagen and elastin production, helping to reduce fine lines, acne scars, and enhance overall skin smoothness and firmness.

# data[].attributes.body
• Designed and uploaded promotional and testimonial content on Instagram as part of daily marketing tasks

• Provided appointment reminders to scheduled customers

• Completed two sessions of oxygen treatment, which helped boost skin moisture, support natural skin repair, and improve overall skin radiance and texture.

• Carried out a detox treatment to deeply cleanse the skin from within, removing built-up impurities and leaving the face feeling light, refreshed, and well-balanced.