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I feel i need to do more one to one meetings in an informal manner to see how the team is doing in general rather than sales meeting all the time

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Probation up to 11 months.
Asking staff for their reflections ahead of training sessions.

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I need to be more structured in relation to Performance Management and be better in regards to documentation

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Focusing more on performance management and making sure we are setting dates for appraisals and sticking to them. Asking staff what areas they feel they could improve on with training and extending the probation period to 11months

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Focusing more on performance management and making sure we are setting dates for appraisals and sticking to them. Asking staff what areas they feel they could improve on with training and extending the probation period to 11months

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Communicate with team members more especially while remote working. Start performance management off on the right foot, stetting dates for appraisals and sticking to them.

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For my own work:
- Spend time better

For the team:
Skills Audit
- Clarify Goals
- Do our Job Descriptions match the job at hand?

Try and spend my time across different types of tasks and projects more evenly. Not everything has to be perfect right away, making sure things are moved along regularly will ensure they are perfect enough in time.

Re examine the specific goals that the team want to achieve - aligning to the company's goals, taking into account the marketplace as it is today.
Q - Do we have the skills necessary to achieve what we want to?
Q - Do our job descriptions - as currently written - match what we really need to do in our marketplace, 'In Real Life'. Are asking people to do the 'useful' thing?

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will be starting appraisals in June so will take on board the tips that were given yesterday how to do appraisals and I need to listen more and understand where the employee is coming from

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will be starting appraisals in June so will take on board the tips that were given yesterday how to do appraisals and I need to listen more and understand where the employee is coming from

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i need to deal better with conflict.  I need to find a way to be in control when a person never stops talking and is inclined to take over the meeting and not want to listen.  Weekly huddles a great idea. KPI's great but I need to be more prepared to discuss what they have written down prior to meeting.  Regular meetings with staff a great idea and feedback.

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i need to deal better with conflict.  I need to find a way to be in control when a person never stops talking and is inclined to take over the meeting and not want to listen.  Weekly huddles a great idea. KPI's great but I need to be more prepared to discuss what they have written down prior to meeting.  Regular meetings with staff a great idea and feedback.

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If/when growing the team I really need to think about what exactly I am looking for before starting any search/selection process...MOC

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Better management of situations where changes or areas requiring improvement need to be discussed. Highlighting/acknowledging the good work while introducing proposed changes/improvements that could be made will allow for a more positive outcome. more regular and effective performance appraisals will also help.

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Re evaluate skill section across the team, and what new skills are required, if any.
Personal - upskill in time management
Monthly one to ones - prioritise & ensure follow through

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I am going to re-assess the company's objectives and strategy in light of COVID-19 and decide on the skills we need in the company and assess these in our team - identify where there are weaknesses and decide if training/up-skilling would work/be effective or what our options are.

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I am currently not in a management role yet but I am studying a HR certificate and will obtain my Assoc CIPD membership in the coming weeks. My take away / area that I feel I could do better with, will be Performance Management reviews. I don't deal well with strong personalities and confrontation. I enjoyed the tips provided to 'focus on the facts'. So I think that will be my biggest take away.