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1. Navigating with the unpredictability of the Utilities - Internet and Electricity. Solution: Both presenters had the Presentation ready to take over should the power go our switching to the Phone or Tablet..

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Technology challenge - MS Teams update occurred and, even though we had run through the presentation and used Polly the night before, with the MS Team update Polly did not work during the actual training session. We only realized this challenge during the actual training session and therefore had to abandon using Polly for this particular session.

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1)   Getting the groups with similar interests in  each session

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1. Manage the technology

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Calendar availability (time when most staff was available)
Polly location (change after MS Teams update)
Co-facilitator's computer shut-down in middle of one session
Not being able to do a live demo in Convergence/WLMS

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Hiccups with use of Polly
switching across screens in Ms.Teams
Finding best time for training that works for everyone
Personal preference to use test environment

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Ar some point I ran out of power On my mouse So I couldn’t mute or unmute myself...

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1. Challenges with internet connectivity. 2. Finding a suitable time that persons will be available.
3. Keeping persons engaged during training.
4. Simplifying the content so persons don't feel overwhelmed.

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1. Condensing the slides/information for the respective audience

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Finding the right words on a different language can my tricky and even more when you know you are been recorded.

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Respond the questions and respect the time for the training

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Not having to recreate the wheel - Slides from the  Replacement Team and the Step-by-Step Guides were extremely helpful.

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2) Quick Overview of the presentation ahead of each presentation.
Follow-up and provide prompt responses to questions raised during the session

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Adapt the slides with each audience and resume some.

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3. Internet is always weak so it took a while for the slides to show up.

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2. Keeping participants engaged. Trying not to overwhelm with the changes/content

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2. Manage the resources we had and not :-( (Internet, electricity)

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4. Simplifying the content so persons don't feel overwhelmed.

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3. Keeping person engaged during training.

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3)  finding the  the relevant information in the various recorded sessions  as part of the preparation 

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2) coming up with questions to quiz the groups 