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https://youtu.be/3NkgAILZ-SA

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This is the last day I work at Airlink. I felt very sad to leave Airlink because my colleague are very nice and friendly to me. I hope they will satisfy for what I had contributed to the company in these days.

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Today they had teach me how to communicate with customer in order to close the sales and how to print the booking form. There is a lot of steps for me to remember.

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After the Ipoh fair, the MITM fair is around the corner. They assigned me to clear the file that Ipoh fair has left and add the new status in it. I also learned that good communication skill can lead to good sales results.

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The second week I worked in Airlink. They begin to teach me how to present the travel package and explain to the customer. Since there are a lot of travel destinations, so I have to learn them one by one.

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Airlink are operated on Saturday and I’m on duty this week. There are a lot of customer will come over to office to pay the deposit or make full payment. Since I still haven’t being teached about it, so i help my colleague by buying insurance for them or do visa for the customer.

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Today I had been assigned to cruise department to learn about the information of cruise. Since there have 3 cruises that we are promote on behalf, so it is important not to confuse and give the wrong information to customers.

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Today have a short meeting that discuss the sales result of the week. I’m still a newbies so I just listen what they discuss. After that, back to normoperation.

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Since I can handle some of the job, they teach me how to assess to company software . This company software have all customer name, their travel destination, departure date and others information. When customer have problem with their booking, we can find their information at here.

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This is the second day I worked in Airlink. Today they teach me how to buy travel insurance for the customers. There are a lot of steps and I have to make sure the client’s name is correct

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This is the first day I started to work at Airlink Travel & Tours Sdn Bhd. Since it’s my first day, they didn’t give me a lot of work to do. My senior,Ms Pelly ask me to clear the files because they want to get ready with a travel fair in Ipoh. Other than that, they also teach me how to search the status and itinerary in the computer.