# data[].attributes.body
to guide BPM activities

to coherently fill the gap between business strategy and its execution and to align both

to increase productivity and generate (even more) value

The 5 basic elements of the BPM Life cycle [online]. [cit. 2019-03-07]. Dostupné z: https://www.effic.be/en/5-basic-elements-of-the-bpm-life-cycle/

# data[].attributes.headline
defining who can make which decision, decision makers need to have adequate level of speed and ability to influence and respond to process change



job positions related to BPM ... data analysts, process owners, lean managers, model makers, CPOs


process related indicators (KPI) which must be linked to strategic goals of the company (i. e. cycle time, product volumes, average wait time, defect rate) ... they are different for each company - you can't measure everything


coordination of processes in regards to standards such as ISO 9001 ... areas of quality, risk management, productivity etc.


maintaining quality of BPM, review - differences between desired state and reality, whether company follows its own set standards, continual improvement

# data[].attributes.subject
defining who can make which decision, decision makers need to have adequate level of speed and ability to influence and respond to process change



job positions related to BPM ... data analysts, process owners, lean managers, model makers, CPOs


process related indicators (KPI) which must be linked to strategic goals of the company (i. e. cycle time, product volumes, average wait time, defect rate) ... they are different for each company - you can't measure everything


coordination of processes in regards to standards such as ISO 9001 ... areas of quality, risk management, productivity etc.


maintaining quality of BPM, review - differences between desired state and reality, whether company follows its own set standards, continual improvement

# data[].attributes.body
BPM governance is dedicated to appropriate and transparent accountability in termsof roles and responsibilities for different levels of BPM (portfolio, program, project,and operations). Furthermore, it is tasked with the design of decision-making andreward processes to guide process-related actions.

Elements of BPM governance

Decision-making processes that guide actions in both anticipated and unanticipated circumstances

Definition of process roles and responsibilities

Accountabilities and the process for collecting the required metrics and linking them to performance criteria

Process management standards : coordination of process management initiatives across the organization, guidelines for the establishment and management process measures, issue resolution, reward, and remuneration structures.

Process management controls: regular review cycles to maintain the quality and currency of process management principles; appropriate compliance management forms.