# data[].attributes.headline
Tracking time via CV, through averages + separate field in CV

# data[].attributes.subject
Tracking time via CV, through averages + separate field in CV

# data[].attributes.body
figure out the average time a call takes and an email, then times that by how many calls and emails have been made.
- internal and external meetings
- outside Webfirm - tracking their time
- tasks (include admin)
- optimisation of the campaigns

Next steps:
a) TJ adds in a field & activity
b) agree how to capture the info in the new field

Lauren
April
Tristan
Josh
AJ
Taryn
Andy.h

# data[].attributes.headline
Egg timer into  CV + separate field in CV

# data[].attributes.subject
Egg timer into  CV + separate field in CV

# data[].attributes.body
TC

# data[].attributes.headline
Accello or any other app that does multiple tasks (integrated)

# data[].attributes.subject
Accello or any other app that does multiple tasks (integrated)

# data[].attributes.body
Next steps:
- TJ + delegate: demo & trial to see how it works
-TJ=> business case

Andy
Rhys
AJ
Krystle
Lauren
Iain
Tristan
April
Josh
Tim

# data[].attributes.headline
Excel Spreadsheet - different columns for different tasks

# data[].attributes.subject
Excel Spreadsheet - different columns for different tasks

# data[].attributes.headline
Pen & Paper! + meeting at the end of the week/month to record

# data[].attributes.subject
Pen & Paper! + meeting at the end of the week/month to record

# data[].attributes.headline
Get phone call logs from PBX and match to clients

# data[].attributes.subject
Get phone call logs from PBX and match to clients

# data[].attributes.headline
Encourage feedback from everyone in the team. Use a system like Padlet so it adds anonymity and gives people confidence to be honest and open

# data[].attributes.subject
Encourage feedback from everyone in the team. Use a system like Padlet so it adds anonymity and gives people confidence to be honest and open

# data[].attributes.body
Next steps:
- Monday morning meetings (TJ)

# data[].attributes.headline
Consolidate Systems (Accello) or any other app that does multiple tasks (integrated)

# data[].attributes.subject
Consolidate Systems (Accello) or any other app that does multiple tasks (integrated)

# data[].attributes.body
Tristan
Andy.h
Rhys
Lauren
Iain
Taryn
Josh
April
AJ
Krystle

# data[].attributes.headline
Create Scheduled Recurring meetings with Stakeholders (AM's to action individually)

# data[].attributes.subject
Create Scheduled Recurring meetings with Stakeholders (AM's to action individually)

# data[].attributes.body
- internal meeting about clients
- External meetings with clients
Taryn
Andy.h
AJ
Josh

# data[].attributes.headline
Accello or any other app that does multiple tasks (integrated)

# data[].attributes.subject
Accello or any other app that does multiple tasks (integrated)

# data[].attributes.headline
Making sure web dev involves the SEO team and writing a process for that

# data[].attributes.subject
Making sure web dev involves the SEO team and writing a process for that

# data[].attributes.body
Anth
Andy.h

# data[].attributes.headline
Break away from MYOB - separate Webfirm accounting ie just use Xero

# data[].attributes.subject
Break away from MYOB - separate Webfirm accounting ie just use Xero

# data[].attributes.headline
Accello or any other app that does multiple tasks (integrated)

# data[].attributes.subject
Accello or any other app that does multiple tasks (integrated)

# data[].attributes.body
AJ
Lauren

# data[].attributes.headline
Have a 'feedback' field in CV for client issues

# data[].attributes.subject
Have a 'feedback' field in CV for client issues

# data[].attributes.headline
Account managers being involved in accounting renewal process

# data[].attributes.subject
Account managers being involved in accounting renewal process

# data[].attributes.body
Andy.h
AJ
Rhys
Taryn

# data[].attributes.headline
Adding an agenda into the fortnightly team meeting to discuss internal processes / give an update of where we're at

# data[].attributes.subject
Adding an agenda into the fortnightly team meeting to discuss internal processes / give an update of where we're at

# data[].attributes.body
To Do: TJ
Next steps: discuss in each team by AM
TC
Lauren
April
Taryn
Josh

# data[].attributes.body
Rhys and Andy

# data[].attributes.headline
Look into what is possible with an API integration with MYOB

# data[].attributes.subject
Look into what is possible with an API integration with MYOB

# data[].attributes.headline
Discuss merit in having a separate accounting system for Webfirm and Adslot so it doesn't hold us back from what we need

# data[].attributes.subject
Discuss merit in having a separate accounting system for Webfirm and Adslot so it doesn't hold us back from what we need

# data[].attributes.headline
Allowing for discussion time on internal pieces in Monday team meetings.

# data[].attributes.subject
Allowing for discussion time on internal pieces in Monday team meetings.

# data[].attributes.body
Aj

# data[].attributes.headline
Be consistent and use same practice. If their is a best way doing something share it with the team and do it the same way for all.  (Andy to Action)

# data[].attributes.subject
Be consistent and use same practice. If their is a best way doing something share it with the team and do it the same way for all.  (Andy to Action)

# data[].attributes.body
TC
Iain
More tech stuff should be documented (dictionary? how to address tasks) => what should we document

# data[].attributes.headline
Add creative time into KPI's/SEO setups etc

# data[].attributes.subject
Add creative time into KPI's/SEO setups etc

# data[].attributes.body
- capture creative time in timesheet
- ensure that the creative time (entire team is invoiced to the client)
responsible: AM
Taryn
Andy.h
Josh

# data[].attributes.body
Rhys
Josh
AJ

# data[].attributes.headline
Look at processes that are redundant (RHYS)

# data[].attributes.subject
Look at processes that are redundant (RHYS)

# data[].attributes.body
Next steps:
- meeting assessing the current systems that are being used

Tristan
AJ
Lauren
Iain
Josh

# data[].attributes.headline
Hire a business consultant for an outsider / expert view for how to improve our internal processes

# data[].attributes.subject
Hire a business consultant for an outsider / expert view for how to improve our internal processes

# data[].attributes.body
Andy. H
Taryn
AJ (If the above still fails)