# data[].attributes.body
Room types
Kinds of beds
Hotel services and facilities
Hotel amenities
Hotel staff

# data[].attributes.body
Room types
1. Single room
2. Double room
3. Suite
4. Smoking
5. Non-smoking room
Kinds of beds :
1. Single bed
2. Double bes
3. Twin bed
4.rollaway bed
5.Queen size bed
6. King size bed

# data[].attributes.body
Hoàng Duy
1.single room 2.double room 3. suite 4.smoking room 5.non-smoking room

# data[].attributes.body
room tyle
1 single room
2. double room
3. suite
4 smoking room
5. non_smoking room
kind of bed
1. single bed
2. double bed
3. twin beds
4. rollaway bed
5. queen size bed
6 king size bed

# data[].attributes.body
room types
1. single room
2. double room
3. suite
4. smoking room
5. non-smorking room
kinds of beds
1. single bed
2. double bed
3. twin beds
4. rollaway bed
5. queen- size bed
6. king- size bed
SERVICE AND FACILITES.
1. Pool and sauna
2. Free airport shuttle
3. Free wireless Internet service
4. 24- hour room service
5. Mini bar
6. gift shop
7. Business Center
8. shoeshine service
9. Lundry service
10. Fitness Center
11. bell service
12.  turn-down service
13. housekeeping service
14. baby sitting service
15. Wake-up service
HOTEL AMENITIES
1. towel
2. lundry bag
3. hanger
4.soap and shampoo
5. safer
6. Hair dryer
HOTEL STAFF
1. bellman
2. CHIEF
3. HOTEL MANAGER
4. Housekeeper
5. receptionist
6. waiter/ waitress

# data[].attributes.body
1. Single room
2. Double room
3. Suite
4.  smoking room
5. Non smoking room

1. Single bed
2. Double bed
3. Twin beds
4. Rollaway beds
5. Queen size bed
6. King size bed

# data[].attributes.body
ROOM TYPES:
1. single room
2. double room
3. suite
4. smoking room
5. non-smoking room

KINDS OF BED:
1. single bed
2. double bed
3. twin beds
4. rollaway bed
5. queen-size bed
6. king-size bed

# data[].attributes.body
Room types
1.single room
2.double room
3.suite
4.smoking room
5.non- smoking room
kinds of beds
1.single bed
2.double bed
3.twin beds
4.rollaway bed
5.queen- size bed
6.king- size bed

# data[].attributes.body
1. Single room
2. Double room
3. Suit
4. Smoking room
5. Non Smoking room
1. Single bed
2. Double bed
3. Twin bed
4. Rollaway bed
5. Queen size bed
6. King size bed

# data[].attributes.body
1. single room
2.double room
3.suite
4.smoking room
5.non-smoking room
1.single
2.double
3.twin
4.rollaway
5.queen
6.king
1.swimming pool
2.free airport shuttle
3.internet service
4.24 hour room
5. mi-ni bar
6.gift shop
7.business center
8.shoeshine center
9.laundry service
10.fitness center
11.bell service
12. turn down service
13.housekeeping service
14.babysitting service
15.wake up service
2.chef
3.hotel maneger
4.housekeeper
5.receptionist
6.waiter
1.towel
2.laundry
3.hanger
4. soap and shampoo
5.safer
6. hair dryer

# data[].attributes.body
Room type
1 single room
2 double room
3 suite
4 smoking room
5 non-smoking room
II King of beds
1 single bed
2 double bed
3 twin beds
4 rollaaway bed
5 king size bed
6 queen size bed

# data[].attributes.body
Room types
1. single room
2. double room
3. suite
4. smoking room
5. non-smoking room
Kings of beds
1. single bed
2. double bed
3. twin beds
4. rollaway bed
5. queen-size bed
6. king-size bed
Hotel services & facilities
1. pool and sauna
2. free airport shuttle
3. free wireless internet service
4. 24-hour service
5. mini-bar
6. gift shop
7. business center
8. shoeshine service
9. laundry service
10. fitness center
11. bell service
12. housekeeping service
13. turn-down service
14. babysitting service
15. wake-up service

# data[].attributes.body
Room types
1. single room
2.double room
3. suite
4.smorking room
5.Non-smorking room
KINDS OF BEDS
1. single beds
2.double beds
3.twin beds
4.

# data[].attributes.body
1. Single room
2. Double room
3. Suite
4. Smoking room
5. Non-smoking room

Kinds of bed
1. Single bed
2. Double bed
3. Twin beds
4. Rollaway bed
5. Queen size bed
6. King size bed

# data[].attributes.body
Room Types
1. Single room
2. Double room
3. Suite
4. Smoking room
5. Non-smoking room
Kinds of beds
1. Single bed
2. Double bed
3. Twin beds
4. Rollaway bed
5. Queen-size bed
6. King-size bed

# data[].attributes.body
Single  room
Double  room
Suite
Smoking
Non-smoking room
King of bed
Single bed
Double  bed
Twin bed
Rollaway
Queen size bed
King size

# data[].attributes.body
room types
1. single room
2. double room
3. suite
4. smoking room
5. non-smoking room
kinds of beds
1. single bed
2. double bed
3. twin beds
4.

# data[].attributes.body
Room types
1. Single room
2. Double room
3. Suite
4. Smoking room
5. Non-smoking room
Kinds of beds :
1. Single bed
2. Double bed
3. Twin bed
4. Rollaway bed
5. Queen size bed
6. King size bed

# data[].attributes.body
1. Pool and sauna
2. Free airport shuttle
3. Free wireless internet service
4. 24 hours room service
5.mini bar
6. Gift shop
7. Business center
8. Shoeshine service
9. Laundry service
10. Fitness center
11. Bell service
12 turn down service
13. Housekeeping service
14 babysitting service
15. Wake up service

# data[].attributes.body
1. Pool and sauna
2. Free airport shuttle
3. Free wireless internet service
4. 24 hour room service
5. Mini-bar
6. Gift shop
7. Business center
8. Shoesshine service
9. Laundry service
10. Fitness center
11. Bell service
12.turn-down service
13. Housekeeping service
14. Babysitting service
15. Wake-up service

# data[].attributes.body
swiming pool
free airpot
free wireless internet service
24 hour room service
mini bar
gift shop

laungry
fitness center
bell service
houkeeping service
babysitting service
wakeup service

# data[].attributes.body
1.pool and sauna
2. free airport shuttle
3. free wireless internet service
4. 24hour room service
5. mini bar
6. gift shop
7. business center
8.. shoeshine shop
9. laundry service
10. fitness center
11. bell service
12.turn down service
13.housekeeping service
14. babysitting service
15. wake up service

# data[].attributes.body
1. Pool and sauna
2. Free airport shuttle
3. Free wireless internet service
4. 24 hour room service
5. Mini bar
6. Gift shop
7. Business centre
8. Shoeshine service
9. Laundry service
10. Fitness centre
11. Bell service
12. Housekeeping service
13. Turn down service
14. Babysitting service
15. Wake up service

# data[].attributes.body
1 pool and sauna
2. free airport shuttle
3.free wireless internet service
4.24_hour room service
5 mini bar
6. gift shop
7 business center
8. shoeshine service
9. landry
10 fitness center
11 bell service
12.turn- down service
13. housekeeping service
14. babysitting service
15. wake -up service

# data[].attributes.body
1. Pool and sauna
2. Free airport shuttle
3. Free wireless internet service
4. 24-hour room service
5. Mini-bar
6. Gift shop
7. Business center
8. Shoeshine service
9. Landry service
10. Fitness center
11. Bell service
12. Housekeeping service
13. Turn-down service
14. Babysitting service
15. Wake-up service

# data[].attributes.body
1 pool and sauna
2. free airport shuttle
3. free wireless internet service
4. 24-hour room service
5. mini-bar
6. gift shop
7. business center
8. shoeshine service
9. laundry service
10, fitness center
11bell service
12. houseskeeping service
13. houseskeeping service

# data[].attributes.body
1.pool and sauna
2 free airport
3.free wireless  internet service
4.24 hour  room service
5.mini bar
6 gift shop
7.business  center
8.shoeshine  service
9.landry
10.fitness  center
11.bell service
13 house keeping  service
14. Babysitting  service
12 turn  down service
15 wake-up  service

# data[].attributes.body
1. Pool and sauna
2. free airport shuttle
3. free wireless internet service
4. 24 hour room service
5. mini bar
6. gift shop
7. business center
8. shoeshine service
9. laundry service
10. fitness center
11. bell service
12. turn down service
13. housekeeping service
14. babysitting service
15. wake up service

# data[].attributes.body
1. Pool and sauna
2. Free airport shuttle
3. Free wireless internet service
4. 24-hour room service
5. Mini bar
6. Gift shop
7. Business center
8. Shoeshine service
9. Laundry service
10. Fitness centre
11. Bell service
12. Turn down service
13. Housekeeping service
14. Babysitting service
15. Wake up service

# data[].attributes.body
1. Pool and sauna
2. Free airport shuttle
3. Free wireless internet service
4. 24-hour room service
5. Mini-bar
6. Gift shop
7. Business center
8. Shoeshine service
9. Laundry service
10. Fitness center
11. Bell service
12. Turn-down service
13. Housekeeping service
14. Babysitting service
15. Wake-up service

# data[].attributes.body
comment
0
Nhựt
Hình đại diện của người ẩn danh
Vô danh
4ph
Nhựt
Room types
1.single room
2.double room
3.suite
4.smoking room
5.non- smoking room
kinds of beds
1.single bed
2.double bed
3.twin beds
4.rollaway bed
5.queen- size bed
6.king- size bed
tick
ĐIỂM
comment
0
Nguyễn Thị Như ý
Hình đại diện của Nguyen Thi Nhu Y (FPL HCM)
Nguyen Thi Nhu Y (FPL HCM)
1s
Nguyễn Thị Như ý
1. Single room
2. Double room
3. Suit
4. Smoking room
5. Non Smoking room
1. Single bed
2. Double bed
3. Twin bed
4. Rollaway bed
5. Queen size bed
6. King size bed
tick
ĐIỂM
comment
0
phi khanh
Hình đại diện của người ẩn danh
Vô danh
1s
phi khanh
Room type
1 single room
2 double room
3 suite
4 smoking room
5 non-smoking room
II King of beds
1 single bed
2 double bed
3 twin beds
4 rollaaway bed
5 king size bed
6 queen size bed
 
tick
ĐIỂM
comment
0
Bang Tam
Hình đại diện của người ẩn danh
Vô danh
1s
Bang Tam
1. single room
2.double room
3.suite
4.smoking room
5.non-smoking room
1.single
2.double
3.twin
4.rollaway
5.queen
6.king
1.swimming pool
2. service
3.internet service
4.24 hour room
5. mi-ni bar
6.gift shop
7.business center
8.shoeshine center
9.laundry service
10.fitness center
11.bell service
12.
13.housekeeping service
14.babysitting service
15.
tick
ĐIỂM
comment
0
Nguyen Ngoc Anh Thu
Hình đại diện của người ẩn danh
Vô danh
1ph
Nguyen Ngoc Anh Thu
Room types
1. single room
2. double room
3. suite
4. smoking room
5. non-smoking room
Kings of beds
1. single bed
2. double bed
3. twin beds
4. rollaway bed
5. queen-size bed
6. king-size bed
Hotel services & facilities
1. pool and sauna
2. free airport shuttle
3. free wireless internet service
4. 24-hour service
5. mini-bar
6. gift shop
7. business center
8. shoeshine service
9. laundry service
10. fitness center
11. bell service
12. housekeeping service
13. turn-down service
14. babysitting service
15. wake-up service
tick
ĐIỂM
comment
0
Bích Như.
Hình đại diện của người ẩn danh
Vô danh
6ph
Bích Như.
Room types
1. single room
2.double room
3. suite
4.smorking room
5.Non-smorking room
KINDS OF BEDS
1. single beds
2.double beds
3.twin beds
4.
tick
ĐIỂM
comment
0
Thảo Nhi
Hình đại diện của người ẩn danh
Vô danh
1s
Thảo Nhi
1. Single room
2. Double room
3. Suite
4. Smoking room
5. Non-smoking room

Kinds of bed
1. Single bed
2. Double bed
3. Twin beds
4. Rollaway bed
5. Queen size bed
6. King size bed
tick
ĐIỂM
comment
0
Quoc Trung
Hình đại diện của người ẩn danh
Vô danh
1ph
Quoc Trung
Room Types
1. Single room
2. Double room
3. Suite
4. Smoking room
5. Non-smoking room
Kinds of beds
1. Single bed
2. Double bed
3. Twin beds
4. Rollaway bed
5. Queen-size bed
6. King-size bed
tick
ĐIỂM
comment
0
quynh
Hình đại diện của người ẩn danh
Vô danh
1s
quynh
room types
1. single room 
2. double room 
3. suite
4. smoking room
5. non-smoking room 
kinds of beds
1. single bed
2. double bed
3. twin beds
4. 

tick
ĐIỂM
comment
0
T.
Hình đại diện của Nguyen Thi Tam Anh (FPL HCM)
Nguyen Thi Tam Anh (FPL HCM)
1s
T. 
Single  room
Double  room
Suite
Smoking 
Non-smoking room
King of bed
Single bed
Double  bed
Twin bed
Rollaway
Queen size bed
King size


tick
ĐIỂM
comment
0
Lữ Quốc Văn
Hình đại diện của Lu Quoc Van (FPL HCM)
Lu Quoc Van (FPL HCM)
1s
Lữ Quốc Văn
Room types
1. Single room 
2. Double room
3. Suite
4. Smoking room
5. Non-smoking room 
Kinds of beds : 
1. Single bed
2. Double bed
3. Twin bed
4. Rollaway bed
5. Queen size bed
6. King size bed
tick
ĐIỂM
comment
0
1. Pool and sauna&nb
Hình đại diện của Vu Thi Thanh Thao (FPL HCM)
Vu Thi Thanh Thao (FPL HCM)
1ph
1. Pool and sauna 
2. Free airport shuttle 
3. Free wireless internet service 
4. 24 hours room service 
5.mini bar
6. Gift shop 
7. Business center 
8. Shoeshine service 
9. Laundry service 
10. Fitness center 
11. Bell service 
12 turn down service 
13. Housekeeping service 
14 babysitting service 
15. Wake up service 
tick
ĐIỂM
comment
0
Ng Thi Anh Thu
Hình đại diện của người ẩn danh
Vô danh
3ph
Ng Thi Anh Thu
1. Pool and sauna
2. Free airport shuttle
3. Free wireless internet service 
4. 24 hour room service
5. Mini-bar
6. Gift shop
7. Business center
8. Shoesshine service
9. Laundry service
10. Fitness center
11. Bell service
12.turn-down service
13. Housekeeping service
14. Babysitting service
15. Wake-up service

tick
ĐIỂM
comment
0
phi khanh
Hình đại diện của người ẩn danh
Vô danh
1s
phi khanh
swiming pool
free airpot
free wireless internet service
24 hour room service
mini bar
gift shop

laungry
fitness center
bell service
houkeeping service
babysitting service
wakeup service




tick
ĐIỂM
comment
0
Hình đại diện của người ẩn danh
Vô danh
7ph
Nhựt
1.pool and sauna
2. free airport shuttle
3. free wireless internet service
4. 24hour room service
5. mini bar
6. gift shop
7. business center
8.. shoeshine shop
9. laundry service
10. fitness center
11. bell service
12.turn down service
13.housekeeping service
14. babysitting service
15. wake up service
tick
ĐIỂM
comment
0
duyen
Hình đại diện của người ẩn danh
Vô danh
1s
duyen
1 pool and sauna
2. free airport shuttle
3.free wireless internet service
4.24_hour room service
5 mini bar
6. gift shop
7 business center
8. shoeshine service
9. landry
10 fitness center
11 bell service
12.turn- down service
13. housekeeping service
14. babysitting service
15. wake -up service
tick
ĐIỂM
comment
0
Thảo Nhi
Hình đại diện của người ẩn danh
Vô danh
1s
Thảo Nhi 
1. Pool and sauna
2. Free airport shuttle
3. Free wireless internet service
4. 24 hour room service
5. Mini bar 
6. Gift shop
7. Business centre
8. Shoeshine service
9. Laundry service
10. Fitness centre
11. Bell service
12. Housekeeping service
13. Turn down service
14. Babysitting service
15. Wake up service

tick
ĐIỂM
comment
0
Quoc Trung
Hình đại diện của người ẩn danh
Vô danh
1ph
Quoc Trung
1. Pool and sauna
2. Free airport shuttle
3. Free wireless internet service
4. 24-hour room service
5. Mini-bar
6. Gift shop
7. Business center
8. Shoeshine service
9. Landry service
10. Fitness center
11. Bell service
12. Housekeeping service
13. Turn-down service
14. Babysitting service
15. Wake-up service
tick
ĐIỂM
comment
0
quynh
Hình đại diện của người ẩn danh
Vô danh
1s
quynh
1 pool and sauna
2. free airport shuttle
3. free wireless internet service
4. 24-hour room service
5. mini-bar
6. gift shop
7. business center
8. shoeshine service
9. laundry service
10, fitness center
11bell service
12. houseskeeping service 
13. housé
tick
ĐIỂM
comment
0
T.
Hình đại diện của Nguyen Thi Tam Anh (FPL HCM)
Nguyen Thi Tam Anh (FPL HCM)
1s
T. 
1.pool and sauna 
2
3.free wireless  internet service 
4.24 hour  room service 
5.mini bar
6 gift shop
7.busie center 
8.shoeshine  service 
9.landry
10.fitness  center 
11.bell service 
12 house keeping  service 
13.

tick
ĐIỂM
comment
0
Lữ Quốc Văn
Hình đại diện của Lu Quoc Van (FPL HCM)
Lu Quoc Van (FPL HCM)
4ph
Lữ Quốc Văn
1. Pool and sauna
2. free airport shuttle
3. free wireless internet service
4. 24 hour room service
5. mini bar
6. gift shop
7. business center
8. shoeshine service
9. laundry service
10. fitness center
11. bell service
12. turn down service
13. housekeeping service
14. babysitting service
15. wake up service

tick
ĐIỂM
comment
0
Nguyễn Thị Như ý
Hình đại diện của Nguyen Thi Nhu Y (FPL HCM)
Nguyen Thi Nhu Y (FPL HCM)
1s
Nguyễn Thị Như ý
1. Pool and sauna 
2. Free airport shuttle
3. Free wireless internet service
4. 24-hour room service 
5. Mini bar
6. Gift shop
7. Business center 
8. Shoeshine service 
9. Laundry service
10. Fitness centre
11. Bell service 
12. Turn down service 
tick
ĐIỂM
comment
0

# data[].attributes.body
1. Towel
2. Laundry bag
3. Hanger
4. soap and shampoo
5. safer
6. hair dryer

HOTEL STAFF:
1. bellman / porter
2. chef
3. hotel manager
4. housekeeper / room attendant
5. receptionist / front desk clerk
6. waiter / waitress

# data[].attributes.body
HOTEL AMENITIES
1. towel
2. laundry bag
3. hanger
4. soap and shampoo
5. safer
6. hair-dryer
HOTEL STAFF
1. porter, bellman
2. chef
3. hotel manager
4. housekeeper, room attendant
5. receptionist, front desk clerk
6.waiter/waitress

# data[].attributes.body
towel
laundry bag
hanger
soap and shampoo
safer
hair dryer
hotel staff
bellam/ porter
chef
hotel manager
housekeeper
receptionist
waiter

# data[].attributes.body
1. Towel
2. Laundry bag
3. Hanger
4. Soap and shampoo
5. Safer
6. Hair dryer

Hotel staff
1. Bell man
2. Chef
3. Hotel manager
4. Housekeeper
5. Receptionist
6. Waiter/ waitress

# data[].attributes.body
Hotel amanities
1. Towel
2. Landry bag
3. Hanger
4. Soap and Shampoo
5. Safer
6. Hair dryer
Hotel staff
1. Bellman
2. Chef
3. Hotel manager
4. Housekeeper
5. Receptionist
6. Waiter/Waitress

# data[].attributes.body
1. Towel
2. Laundry bag
3 hanger
4. Soap and shampoo
5. Safer
6 hair dryer

1 bellman
2. Chef
3. Hotel manager
4. Housekeeping
5. Receptionist
6. Waiter/ waitress

# data[].attributes.body
1. Towel
2. Laundry bag
3. Hanger
4. Soap and shampoo
5. Safer
6. Hair dryer
Hotel staff
1. Bellmen
2. Chef
3. Hotel manager
4. Housekeeper
5. Receptionist
6. Waiter / waitress

# data[].attributes.body
1. Towel
2. Laundry bag
3. Hanger
4. Soap and shampoo
5. Safer
6. Hair dryer

1. Bell man
2. Chef
3. Hotel manager
4. Housekeeper
5. Receptionist
6. Waiter/ waitress

# data[].attributes.body
1.towel
2.laundry bag
3.hanger
4.soap and shampoo
5.safe
6 Hair dryer

1.bellman
2.chef
3.hotel manager
4 housekeeper
.5receptionist
6.waiter

# data[].attributes.body
Hotel amenities :
1. Towel
2. Laundry bag
3.hanger
4.soap and shampoo
5.safer
6. Hair dryer
Hotel staff :
1. Bellman
2. Chef
3. hotel manager
4. Housekeeper
5. Receptionist
6. Waiter/ waitress

# data[].attributes.body
Hotel amenities
1.towel
2.laundry
3.hanger
4.soap and shampoo
5.safer
6.hair dryer
Hotel staff
1.bellman
2.chef
3.hotel manager
4 housekeeper
5 receptionist
6waiter

# data[].attributes.body
Thất bại  do khách hàng khách
TH1: khách hàng uống say rồi gây rối đánh nhau trong nhà hàng gây hư hỏng các thiết bị trong nhà hàng và gây hoảng sợ cho các khách hàng khách
TH2 . khách hàng có hành vi quấy rối, xàm sỡ các nhân viên phục vụ và khách hàng khác gây khó và bực tức đến khách hàng khách
Thất bại do hành động hoặc không hành động của nhân viên
TH1  khách hàng làm rơi dĩa và thức ăn trong khi dùng bữa nhưng yêu cầu nhân viên mang dĩa đũa mới ra nhưng nhân viên làm lơ và ko mang ra gây khó chịu và bực tức cho khách hàng khiến khách hàng bỏ về khi chưa dùng bữa xong.
Th2 khách hàng cần nhân viên tư vấn các món ăn trong nhà hàng cho buổi tiệc nhưng nhân viên tư vấn hờn hợt ko nhiệt tình và có thái độ không tốt với khách khiến khách hàng cảm thấy không hài lòng và có cảm giác bị nhân viên ko tôn trọng mình