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I learn that for a business to work you have to be innovative, from Mayonnaise situation

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In marketing or business it's not all about the profits, from what chris has said, he doesn't focus more on the income, what he does makes him happy and other people happy. He cares a lot about his employees- Kamsy

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I learned that courage is really important key in marketing and management since at most of time, we don't know if it will be successful. We just put all one's eggs in one basket

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Been really amazing learning the marketing strategies of restaurant business. It was cool to learn from Chris.

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It is recommendable how Rainbow drive-in managed to turn a family owned small business into a franchise and managed to uphold the authticity and customer satisfaction. They cared about their employees and this shows a business is not just about profit but also about going through things together.

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I found it really refreshing to speak to someone who takes the business more as a family than a means of marking a huge profit. The session also made me want to visit hawaii as it sounds like such a cute place especially with the businesses helping each other and the community out. It is really rare to keep a family business running and in top condition while still growing it for over 60 years. My major take away from the session however was the way and manner in which the business has being able to adjust to whatever situation occurs while still ensuring the employees and customers are safe.

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I learnt that although business could seem all rosy, there are also some problems associated with it. I also learnt that somethings are bigger than competition when Chris shared how the businesses were bent on survival of one another rather than just themselves during the pandemic

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I learned that adaptation is really important for a business, for example, making solutions to minimize the lost when facing emergence events.
Another thing I learned from Chris and his business is that company should create values for consumers and attract them to come back.

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First of all I would like to express my gratitude to Chris for joining our class and making time in his busy schedule. the key takeaway for me is to treat your employee like your family. In one of the YouTube videos it was mentioned that they have second-generation employees. So employee retention itself displays success. Other thing I learned that change is the only constant. Overcoming challenges and adjusting to new environment is key to success.

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Key takeaways

The most important thing in business to keep fair with employees & keep customer satisfaction as much as possible.
Also the approach of Chris is very clear to his business regarding his quality serving at all franchise in Hawaii. He take family business at great height & maintain cultural ethnicity for what people demanding for.

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Learned how digital marketing is benefiting the company during the current times and how the expansion of the business plays a huge role in the growth of the company. And last but not the least, learned how the power of empathy is stronger than the run for profit and how it also builds the relationship with the employees and also consumers even stronger. Thank you so much for such a warm interaction, Chris. So grateful for your time.

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There's lots of components to juggle to maintain a successful restaurant. Marketing and supply chain management, etc. are all taken into consideration. Especially during a pandemic, everything needs to be constantly managed and adaptable which is greatly respectable. Thanks For the great informational session.

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I think it’s great that he really focused on his employees during the pandemic. Lots of companies just profit-seek and it showed how much he cares about the community.

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I learned today that its not always about making profits, I like how Rainbow Drive in priotizes the employees over profits. It shows how generousity and humility is still out there in the world.

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Digital marketing such as promoting ads is one of the ways of targeting customers

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Your key takeaways & reflection