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Week 3 as MRA volunteer: Medications pricing list job, ICD-10, UNHCR refugees registration

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Volunteering in Malaysian Relief Agency (MRA)

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Volunteering in Malaysian Relief Agency (MRA)

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Week 3

1.⁠ ⁠Your name, matric number, date

Nor Hidayat bin Sukeri, A189507, 13-15/8/2024

2.⁠ ⁠Your progress so far

Over the past week, we continued to manage the registration process for refugees with UNHCR. Due to the high number of new cases, Kak Aina and Kak Fatin alone are unable to handle all registrations quickly. To address this, we have been assisting in processing the cases as quickly as possible. This is crucial because the UN's subsequent processing also takes time. By expediting our registrations, we aim to facilitate a faster review and processing timeline by the UN.

Additionally, we were assigned the task of entering drug price data into a spreadsheet. We received a substantial number of quotations which required detailed work to accurately input the drug prices according to the provided list. This task proved challenging due to the need for meticulous effort and the time-consuming nature of verifying medication details. Some medications were not listed in the quotations provided, requiring us to create an additional spreadsheet to track these items. This list will be submitted to the pharmacy to request further quotations. Properly calculating and documenting drug prices is essential for maintaining accurate records, especially for our mobile clinic operations. The mobile clinics, a routine activity at Malaysian Relief Agency (MRA), rely on this documentation to support their efforts in delivering medical assistance, including health screenings, to marginalized communities.

We also received a new task to assign ICD-10 codes to a list of diseases. When we first received this task, I was unfamiliar with ICD-10. ICD-10 stands for the International Classification of Diseases, 10th Edition. It is a medical classification list by the World Health Organization (WHO) that provides codes for various diseases and health conditions. These codes are used for health information management, including diagnosis, treatment, and statistical tracking. Understanding and applying these codes accurately is crucial for effective health data management and reporting.

3.⁠ ⁠Your feelings and thoughts

I feel a mix of pride and challenge. I am pleased with the progress I have made, especially with tasks like refugee registration and managing drug prices, which really help people. At the same time, I have faced some difficulties, such as handling a lot of tasks and learning new things like ICD-10 coding. Despite these challenges, I am growing and learning a lot, which makes the experience valuable and helps me feel more confident in my role.

4.⁠ ⁠How did you learn and apply the skill of decision making in your EP journey?

I learned decision-making skills by focusing on a few key steps. First, I made sure to understand each situation fully and gather all the necessary information. For example, when working on refugee registration, I figured out which cases were most urgent to handle first. Kak Aina often asked us about medical conditions she was unsure of to help decide their urgency. I also sought advice from colleagues to get different perspectives and carefully considered the potential outcomes of my decisions. Reflecting on what worked well and what did not helped me get better at making decisions over time. Additionally, I referred to online resources to make more accurate choices. However, in some cases, I struggled to determine urgency due to limited information about the patient’s current condition, such as vital signs and hydration status.

5.⁠ ⁠How did you manage your time throughout this EP journey?

Managing my time effectively has been very important during my EP journey. I prioritized tasks based on what was most important and urgent. For example, I made sure to handle refugee registration quickly because it was very important. We used a whiteboard to list and organize our tasks, which helped us track our progress and avoid missing any tasks from our supervisor.  By focusing on one task at a time and taking regular breaks, I stayed productive and avoided getting overwhelmed. This approach helped me keep up with my responsibilities and meet deadlines.

6.⁠ ⁠Your plan for next week (Week 4)

For next week, my plan includes completing the sexual reproductive health module task that was assigned to me. Continuing with refugee registration will be a priority, and I will handle new cases as they come in. I also intend to be ready for any unexpected tasks or volunteer opportunities that may come up. Additionally, I also plan to review what worked well and what could be improved from the past week and look for ways to improve my skills in managing data and health information as well as improving my communication skills when interacting with colleagues and refugees.

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Volunteering to teach high school students with learning and intellectual disabilities.

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Volunteering to teach high school students with learning and intellectual disabilities.

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1.⁠ ⁠Your name, matric number, date

Aida Raihana Bt Che Rahim

A188171

12/8/24 - 16/8/2024

2.⁠ ⁠Your progress so far

This week has been a lot smoother for me as I have adapted to the schedule better. Knowing what to expect made everything easier. I also felt more comfortable interacting with the teacher which I struggled with before. On Monday, there was a Quran competition at SMK PP 16(1), where three PPKI students from each school in Putrajaya participated. I was asked to arrive at 8 AM since the event started at 9 AM. It was a lively event, with everyone showcasing their talents and supporting each other. I assisted the students along with two other teachers. At the end, Tra earned third place in Tarannum, Aufa got fourth place in Hafazan, and Uthman took fourth place in Tilawah Quran. It was rewarding to see the students' hard work and dedication pay off. Their achievements made me proud and the experience was fulfilling. In preparation for their sports tournament in two weeks, we decided to have them practice  their events on Tuesday which include the 100m sprint, shot put, and hurdle race. That afternoon, I was assigned to teach PK Dinamik students using various apps. The session went smoothly, with no one screaming or throwing tantrums. Afterwards, I allowed them to watch Upin Ipin. I've found that a reward system is an effective strategy to encourage them to do something. On Wednesday morning, I assisted the students with running five laps around the field. I ran alongside Fudhail and Afiq to monitor them. After the run, they participated in an exercise session led by Cikgu Niza. In the afternoon, as usual, they had a cooking class. This month, they are focusing on making pancakes as part of their butter-themed syllabus. The students were divided into three groups of two. Since Adam and Faris, who were in the same group, can't read, I helped them by reading the steps and giving instructions. I also assisted the other students whenever they needed help. On Friday, I assisted the students to arrange the tables and chairs. They worked together, helping each other lift the tables. However, some students started slacking off and didn’t want to help, which made the others upset and led to a few arguments. When the situation got physical, I stepped in and broke up the fight. I believe my progress has been better each week.

3.⁠ ⁠Your feelings and thoughts

Reflecting on this week, I feel incredibly fortunate to have had the chance to be a teacher, despite not having a teaching degree or any prior experience. It's a moment in my life that I'll never forget, as I realize how rare it is to be accepted as a temporary teacher in a government school without formal qualifications. Now in my third week, I’ve started to feel valued and loved by the students as they become more familiar with me. Since I’m not a strict teacher, some of them might see me as a mother figure, perhaps because of my gentle approach. There was a moment when Adam, a typically quiet student, came and sat in front of me at the canteen, asking me to teach him how to recite a dua. His other friends sat at a different table, and it was surprising since he usually kept to himself and hadn’t opened up to any of the teachers before. Having a younger sister around their age, with whom I’m very close, I find myself viewing the students as my younger siblings and that makes me feel closer to them.

4.⁠ ⁠How did you learn and apply the skill of decision making in your EP journey?

I learned and applied the skill of decision-making during my time as a temporary teacher by dealing with various daily challenges. For instance, I often had to break up fights between students, which required me to quickly assess the situation and decide who was at fault and needed to be scolded. After resolving conflicts, I had to determine the next steps for the students, such as sending them back to class or assigning them a different task. Additionally, I frequently made decisions about more routine matters, like whether or not to allow a student to go to the toilet. These experiences taught me to be decisive, fair, and confident in my judgments, as I needed to manage the classroom effectively and maintain a positive learning environment.

5.⁠ ⁠How did you manage your time throughout this EP journey?

I managed my time throughout this journey by setting clear goals for each day and week, which helped me prioritize tasks and stay focused. I created a to-do list to keep track of everything I needed to accomplish and used a schedule to allocate specific times for each task. For instance, I want to get close to them so I plan to learn about each of the students' difficulties by week 2.

To ensure I stayed on track, I avoided multitasking and focused on completing one task at a time. By regularly reviewing my progress and adjusting my plans as needed, I was able to manage my time efficiently and stay organized.

6.⁠ ⁠Your plan for next week (Week 4)

For the upcoming Week 4, which is my last week, I plan to give each of the students some gifts as a small token of appreciation. I also want to express my gratitude to all the teachers by giving them something special as well. I definitely want to take pictures with all the PPKI teachers and students to preserve these memories. Since it’s my final week, I aim to spend more time with the students, soaking in the experience and learning as much as I can from the teachers.

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Malaysian Red Crescent(MRC) Volunteering 

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Malaysian Red Crescent(MRC) Volunteering 

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1. Name : Yasshini Priya A/P Manimaran

Matric number : A188294

Date : 18/8/2024

2. Your progress so far

In this week I have had the privilege to work closely with the Faculty of Medicine of Universiti Malaya, which indicates a strong partnership between my organization and a prestigious institution. The transformative initiative is called "Futureguard".

Before the main event, I participated in the Train the Trainers (TTT) sessions which was held in PPUM. This step was crucial as it allowed trainers to learn from each other and refine their teaching methods to ensure they would effectively educate students. This was more than just learning; it was about exchanging ideas to make sure everyone could teach effectively.

As a representative of Malaysian Red Crescent Society, we were entrusted with the management of two essential stations. The first station, focusing on hygiene promotion and dengue education, a major health issue. We taught the 7 steps of hand washing which I had prior knowledge on in med school. The second station involved teaching community-based first aid. I led hands-on activities where participants learned essential first aid skills for everyday situations, making sure they were both clear and useful. Our work was supported by experts from various fields as well. The Fire and Rescue Department(BOMBA) shared their emergency response knowledge and fire extinguisher usage skills , “Urban Preppers” offered tips on preparing for unexpected situations, and the Medicine Faculty of UM provided scientific and practical insights. The session ended with CPR and AED practise.

All in all, this initiative is aimed to educate students on first aid and preparedness in emergency situations.

Furthermore, I had other standby duties as well where I got to perform duties during school events and many more.

3. Your feelings and thoughts

I am truly blessed to be given this opportunity. I was in awe as I was one of the youngest trainers there among other trained professionals who are thriving in their field, which made me believe in myself and my abilities. Age doesn’t matter. Experience, knowledge and confidence can bring us further in life.

4. How did you learn and apply the skill of decision making in your EP journey?

Decision making was not much of a challenge for me throughout this elective posting as I was already tasked to do my duties and I had a fixed schedule. Hence, decision making was pretty easy as I just had to do my responsibilities and all is well. However, decision making during standby duties where I had to perform first aid on students who had minor medical concerns were very crucial and important. Although we may think that it is not a huge deal at that point of time, we have to understand that things can always take a huge turn in a blink of an eye. I, as a first aider, should always be ready and make the best decision in the best interest of the patients. Decision making in this field comes with experience and knowledge.

5. How did you manage your time throughout this EP journey?

Time management throughout my elective posting journey has been a roller coaster ride. The schedule for my posting varies everyday, hence I had to switch things up to fit in my daily routine as well. Usually, my posting activities will be from early in the morning to late afternoon. Therefore, all my other daily activities will be pushed to after my elective posting.

6. Your plan for next week (Week 4)

My next and last week of my Elective posting is the actual event of “Futureguards” where I will be one of the trainers to train in chosen schools under the collaborative program of Faculty of Medicine of Universiti Malaya and Malaysian Red Crescent Selangor. Safe to say that I am very excited to be a part of this project.

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Assist my supervisor to repair the gadgets 

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Padlet Week/Phase 3

1. Name: Farrah Dini Ellisya Binti Mohamad

Matric Number: A187662

Date: 18/8/2024

2. Your Progress So Far

This week brought a great sense of accomplishment. I had the opportunity to work closely with my supervisor, assisting him in repairing customers' phones. His patience and dedication in explaining the processes were remarkable. He ensured that I understood the process and gained valuable knowledge. He also gave me the opportunity to perform some hands-on tasks, guiding me step by step as I repairing customer's phone.

For instance, he taught me how to use a hot air blower for soldering and desoldering components on circuit boards, how to replace the charging ribbon, how to identify faulty components when a gadget won't charge, and how to check if we've successfully resolved the charging issue.

3. Your Feelings and Thoughts

Reflecting on the week, I find myself enjoying the experience more than I initially anticipated. The work environment is supportive and stress-free, which has made the learning process smooth and enjoyable. Everyone around me is not only skilled but also eager to help whenever I encounter difficulties. However, handling the tiny components of gadgets has proven to be quite challenging. These small parts are easily misplaced, but I’ve learned that with careful handling and focus, even the most difficult tasks can be accomplished without much trouble.

4. How Did You Learn and Apply the Skill of Decision-Making in Your EP Journey?

Throughout this journey, I have gained valuable insights into decision-making by closely observing my supervisor. His approach to selecting the right brands and products for customers is both meticulous and thoughtful. He considers the customers' needs and preferences, ensuring that the chosen products meet their expectations.

Inspired by his method, I applied this skill when advising customers on the best tempered glass for their devices. By weighing the pros and cons of each option and considering the customers' budget, I was able to recommend the most suitable product, enhancing their satisfaction and trust in our service.

5. How Did You Manage Your Time Throughout This EP Journey?

Time management has been relatively straightforward during my elective posting, as it takes place on weekends. This schedule allows me to use the weekdays to reading and do other daily activities without any problem. On Saturdays or Sundays, I can fully concentrate on the tasks at hand. My workday typically begins at 10 AM and ends at 3 PM. Since my house is about 8 km from the shop and it takes around 13 - 15 minutes to get there, I leave home at 9 AM, grab breakfast, and head straight to work.

The shop’s location is quite strategic , with a restaurant just a few doors from it where I often buying breakfast and lunch. After work, I have ample time to rest and prepare for the following day. Since I don’t have a driver’s license, I rely on my sister to drop me off and pick me up. Her availability on weekends means I don’t need to rely on public transport, which has been a great relief.

6. Your Plan for Next Week (Week 4)

As I look forward to the coming week, my focus is on completing all the tasks my supervisor assigns me. I also plan to ask him to fill out the elective posting student evaluation form. My goal is to deliver my best performance, ensuring that I don’t disappoint him and that I maintain the good name as Ukm medical students in his workplace. I am determined to finish my elective posting on a positive note, reflecting the growth and learning I’ve experienced throughout this journey.

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1. Your name, matric number, date

Name: muhammad irfan bin mohd nazri

Matric Number: a189561

Date: 17 august 2024

2. Your progress so far

It’s been a thrilling ride over the past three weeks in my photography class! I’ve delved deeply into the fundamental aspects of photography, such as understanding the rule of thirds, mastering manual camera settings, and playing with various lighting techniques. From capturing the serene beauty of a sunrise to experimenting with shadow play in my living room, each experience has enriched my understanding. I've also ventured into portrait photography, where I learned how to capture the essence of personality and emotion through a lens. My portfolio is starting to take shape, and I’m genuinely excited about the collection of images I’ve amassed so far. Every shot I take is a new adventure, and it’s amazing to see my skills evolve with each click of the shutter.

3. Your feelings and thoughts

Honestly, I’m feeling a wonderful mix of excitement, satisfaction, and occasional frustration. The learning curve in photography is steep, but the joy of seeing a perfectly captured moment makes it all worthwhile. There were moments when I was overwhelmed by the technical jargon and complex settings, but pushing through those challenges has been incredibly rewarding. I’m amazed at how much I’ve learned about seeing the world through a different lens—literally and figuratively. The sense of accomplishment when I review my photos and see them come to life just as I envisioned is exhilarating. Overall, I feel like I’m growing both as a photographer and as an artist, and I can’t wait to see where this journey takes me.

4. How did you learn and apply the skill of decision making in your EP journey?

Decision making has been an integral part of my journey in photography. Initially, it was about choosing the right settings for different scenarios. I learned to make split-second decisions on exposure, aperture, and shutter speed based on the light conditions and subject. For instance, while shooting in low light, I had to decide whether to increase the ISO or adjust the aperture to avoid a blurry image. These decisions became more intuitive as I practiced. Additionally, choosing the best moments to capture, like waiting for the perfect expression in a portrait or the right moment for a landscape shot, has been crucial. I’ve realized that decision making in photography is not just about technical choices but also about trusting my creative instincts and experimenting to see what works best.

5. How did you manage your time throughout this EP journey?

Managing my time effectively has been both challenging and essential. I’ve created a structured schedule that includes dedicated time slots for practice, editing, and study. I make it a point to spend a few hours each week focusing on hands-on practice, whether it’s going out for a photo shoot or experimenting with different techniques at home. I also set aside specific times for studying photography theory and reviewing online tutorials. To keep track of assignments and deadlines, I use a combination of a digital calendar and a physical planner. I’ve found that breaking down my tasks into smaller, manageable chunks and setting realistic goals for each week helps me stay on track. Balancing my photography journey with other commitments has taught me the importance of discipline and organization.

6. Your plan for next week (Week 4)

Looking ahead to Week 4, im going to new zealand to apply all of my knowledge that i have learned in this past 3 weeks. im hoping to explore more on street photography and landscape photography when im there and hopefully to capture plenty of amazing shots

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1.⁠ ⁠Your name, matric number, date

Nagulan Ganeson

A188393

15/8/2024

2.⁠ ⁠Your progress so far

After the photography session, I eagerly waiting for upcoming volunteer work. Exactly 4 days later, I received a message with Google Form regarding emcee volunteering for my ex primary tamil school ( SJKT LDG VALLAMBROSA) under one of NGO programs in Tamil. The purpose of this program was to create awareness regarding global climate changes . Since I’ve stage fright , initially I wanted to ignore the volunteer offer. But at the end I want to grab this opportunity to break my negative stereotypes. After the approval, they sent the details and the script of the event. Since this event going to conduct in proper Tamil , it’s really challenging for me since I usually use the broken Tamil language in daily conversations. One day before, they called me at 3pm to attend the rehearsal of the event and overall everything went smoothly. Finally, the day was arrived. I prepared myself and reach the school at 8.30am. The programme was scheduled at 9am. To be honest I felt so nervous plus the environment such as lack of good ventilation crowd space made me feel anxious and sweaty as well. Somehow I managed to run the event perfectly I guess. Lastly they provide me lunch with the VIP of the event.

3.⁠ ⁠Your feelings and thoughts

Since this is my first time becoming emcee such a big official event, I feel so anxious until I thought wanna withdraw it at the last minute.But I felt it’s kinda disrespectful to the NGO because they put so much hope and to replace my position is really hard since this program has to conduct in Tamil. I also prepared for any last minute changes in emcee scripts. Like according to⁠ ⁠the script, there was a slot allocated for headmaster speech, but under certain circumstances, the headmaster can’t make it . Immediately I have to edit all the script to ensure the program run smoothly. Secondly is the usage of language. Since this program conduct in Tamil and it’s an official vent , using the proper Tamil language is really challenging for me after so long time. Not going to lie , controlling students noises is not that easy as I thought to ensure none of VIP from the NGO who participated in this event feel unpleasant. After all the up and downs in this event finally I made it . I feel so satisfied and proud of myself for making this event more memorable for me.

4. What did you learn and apply the skill of decision making in your EP journey?

The most fundamental thing that I learned in this EP is problem solving method. Volunteering often involves unexpected challenges, whether it's addressing the needs of individuals or managing limited resources. I learned to assess situations quickly and make decisions that best support the goals of the volunteering effort. Secondly prioritising needs. When working with communities or individuals, I had to decide which issues or tasks were most urgent and impactful. This required the ability to evaluate different factors and make choices that would have the most positive outcome. Collaboration also really important in volunteering which was usually involves working with a team, so I had to make decisions that considered the perspectives and strengths of others. This taught me the importance of collaboration and collective decision-making. Plans don't always go as expected in volunteering situations. I learned to be flexible and adapt my decisions to changing circumstances, ensuring that the volunteering efforts remained effective.

5.⁠ ⁠How did you manage your time throughout this EP journey?

Time management for me as a volunteer is not that challenging one. Once a week the NGO circulates the recruitment of volunteers . Usually the volunteer activities will start at 8-9am and the venue are around the klang valley. So from klang, I've to take public transport and i have to wake up around 6am.

6.⁠ ⁠Your plan for next week (Week 4)

For next week, I planned to participate any volunteer activities under any NGO . Since next week gonna be my last elective posting period, i decided to do complete all the necessary documentation.

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Picture of keying in the pricing data of medication, ICD-10 data, and registering refugees on the website.

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1.⁠ ⁠Your name, matric number, date

Muhammad Haiqal Irfan bin Razali

A188425

13/08/2024 ~ 15/08/2024

2.⁠ ⁠Your progress so far

During my third week, after returning from the Orang Asli village, my schedule was quite light since I only worked for three days, from Tuesday, 13/08/2024, to Thursday, 15/08/2024. I took Friday off because the last mobile clinic at the Orang Asli village extended for three days, lasting until Monday, 12/08/2024.

When I returned, we didn't immediately handle the documentation of data or conduct a post-event stock check of medications since my supervisor was busy with work outside the office and didn't instruct me to do so. Instead, I continued with my usual task of registering refugees to help them obtain UNHCR cards. During this time, I helped register a 20-year-old pregnant woman and a 2-month-old baby with certain health problems, as they needed financial assistance due to their inability to afford medical care.

This week, I also finished entering the data for the medication pricing that I started during my second week. Specifically, I worked on the pricing data for Kelantan. I reviewed many quotations and order memos related to purchasing medications, which exposed me to a wide range of medication names and their prices. I noticed that some medications are quite expensive, while others are relatively cheap.

Additionally, my supervisor introduced me to a new task involving the International Classification of Diseases, 10th Revision (ICD-10). I learned that ICD-10 is a coding system used globally for diagnosing diseases and health conditions. My supervisor explained that the purpose of this system includes:

Classification: Providing a standardized way to code various health conditions, diseases, symptoms, and external causes of injury. This allows healthcare providers, researchers, and policymakers to classify and track diseases consistently across different settings and countries.

Billing and Insurance: Helping healthcare providers use ICD-10 codes for billing purposes, as insurance companies and government healthcare programs use these codes to determine the coverage of services provided to patients.

Public Health: Assisting in monitoring public health trends, managing healthcare resources, and conducting epidemiological research.

With this information, my supervisor gave my friend and me a spreadsheet containing extensive patient information, including diagnoses and symptoms obtained from the mobile clinic and refugee registrations. Our task was to find the appropriate ICD-10 codes for each diagnosis. We used a website to look up the diagnoses and then matched them with the corresponding ICD-10 codes.

3.⁠ ⁠Your feelings and thoughts

During this week, my overall feeling was one of relaxation and enjoyment. After the hectic pace of the past two weeks, where I was introduced to the organization and involved in the preparation and execution of the mobile clinic, this week felt much more relaxed. I spent most of my time at the office, focusing on computer-based tasks, which allowed me to take things at a slower pace.

I particularly enjoyed the opportunity to continue helping those in need, specifically by assisting refugees in registering for the UNHCR card. Knowing that this process will help them financially, especially with hospital fees, gave me a sense of fulfillment.

Additionally, I found it interesting and exciting to learn about the ICD-10 coding system. As a medical student, I recognize the importance of this coding system in diagnosing and tracking various health conditions. The knowledge that this will be a crucial part of my future career in medicine made me eager to learn more about it. Overall, this week felt like a valuable and refreshing experience, allowing me to both unwind and gain new insights.

4.⁠ ⁠How did you learn and apply the skill of decision making in your EP journey?

I learned decision-making during this EP in various ways. One significant experience was during the registration of refugees for the UNHCR card. Not every medical case referred to us is eligible for registration, so we need to filter and classify them to determine if they require urgent or emergency registration. To do this, we have to decide whether a case is an emergency. Typically, cases are referred to us by our colleagues, and my task is to contact the refugees and gather information about their cases. However, lately, my colleagues have frequently asked for my opinion on whether a refugee’s condition is referable since I have some background as a medical student. I can read doctors' notes and understand a bit more about the refugee's condition. So, I help them decide whether a case is an emergency and needs urgent medical attention. Sometimes, I feel confused and worried about whether a case is referable because I’m concerned that a wrong decision on my part could prevent a needy refugee from getting the help they require. However, my supervisor has been very helpful. She always reminds me to refer to the guidelines, which outline referable and non-referable cases. When I’m uncertain, I consult these guidelines to see which section the condition belongs to. The guidelines include sections such as life-threatening conditions, conditions causing permanent disability, and childcare for children under five years old. Whenever I need to make a decision, I rely on these guidelines and my supervisor's advice.

Another example of decision-making is when I worked on the general health education module and the reproductive health module. During this time, my supervisor simply told us that the target audience was the general public and asked us to select topics relevant to society. I saw this as an opportunity to make decisions on which topics should be highlighted, ensuring that they were important for the public to know, be aware of, remember, and practice. I decided to focus on mental health, as not everyone in society is aware of or believes in the importance of mental health, especially among teenagers and adults. I also chose to include sexually transmitted diseases (STDs) in the module, so people can learn how to prevent them and practice safe sex. I made these decisions believing that they would help the community, even in a small way.

5.⁠ ⁠How did you manage your time throughout this EP journey?

I manage my time wisely because, during my volunteering process, which is like an internship at MRA, I am expected to work regular office hours. This means I come in every day from 9:30 a.m. to 5:30 p.m., five days a week. I always wake up early in the morning, just like I would on a typical day when I have class at UKM, and I leave for work 15 minutes early since the drive takes about 5-10 minutes. I prefer to leave early to avoid any potential traffic jams. During the 7-hour work period, I focus entirely on the tasks assigned to me, with a one-hour break from 1:00 to 2:00 p.m. During this break, I focus on having lunch and resting because we always pray together at 2:00, which isn’t included in the break time. I make sure to enjoy my break time fully. At 5:30 on the dot, I leave work with no overtime because I believe that if I focus on work too much, it will never be finished. There's always something to do, so to maintain a work-life balance, I make it a point to go home when my shift ends. However, there are times when I stay until 6:00 p.m. if there are important tasks or small things that need to be completed, but most of the time, I leave at 5:30. This is my routine every day. I go to bed early to get proper rest and have enough energy to do the same thing the next day. At night, I sometimes write a report or diary entry about my EP journey for module documentation purposes. When I feel overwhelmed, like after finishing week 2 of the mobile clinic and returning from Pahang without proper rest, I directly ask for an extra day off to recover. To me, this is how I balance my time and value myself. I know I’m doing volunteer work to gain knowledge and experience, but I also need to take care of myself. If I don’t get enough rest, I believe I won’t be able to function properly. That’s why I asked for an extra day to rest.

6.⁠ ⁠Your plan for next week (Week 4)

For my 4th week, which is my last week, I will focus on finishing everything that has been assigned to me, as well as any new tasks, ensuring that everything is done perfectly. I will submit my evaluation letter to my supervisor and complete all the requirements for my EP from this volunteer experience. I also plan to express my gratitude to my colleagues at MRA, perhaps by bringing them some cake, since they have looked after me and taken good care of me. Last but not least, as usual, I want to enjoy my last week as a volunteer at MRA.

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Volunteerism In Tzu Chi Education Centre

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Volunteerism In Tzu Chi Education Centre

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Week 3

1.     Your name, matric number, date

Shalyn Lee Xin Yi

A188157

5/8 to 9/8

2.     Your progress so far

I've started to become more familiar with my daily routine at work, which has been especially important as one of my teachers is going to Taiwan for training this week. With her absence, our workload has increased significantly. In the morning, I take attendance in my class, tidy the classroom, boil water, and arrange the chairs. Afterward, I assisted Teacher Nitiya in teaching the children Chinese since Teacher Shu Xuan was away. Fortunately, I've joined their class several times before, so I'm familiar with the teaching materials and know how to guide the students effectively. Throughout the day, I also accompany the children to assembly, outdoor activities, and coloring sessions. This week, we've had some special activities, including making the Jalur Gemilang, learning the history of Malaysia's Independence Day, and singing patriotic songs. The children especially love "Saya Anak Malaysia"! In the evening, I help them with their lunch, wash the plates, sweep and mop the floor, and arrange their sleeping beds. I've been staying longer this week to assist the teacher with getting the children to sleep, as managing 15 children at once can be quite challenging.

3.     Your feelings and thoughts

So far, I’ve felt quite challenged, even though I already have two weeks of experience in taking care of the children. With Teacher Shu Xuan going to Taiwan, I’ve had to take up her role, which I'm not entirely familiar with. This has made me realize the importance of being more attentive when taking care of the children. As they’ve become more familiar with me, I can sense that they’re starting to depend on me more. One particular experience that stood out to me was when I was teaching them math. I called on different students to answer questions, and after everyone had answered, I was ready to end the class. However, one child stood in front of my table, silently. I was curious and kept asking him why he was there, but he was shy and didn’t respond. After a bit of inquiry, he finally told me that he hadn’t had a chance to play the game. At first, I didn’t understand him, but after he repeated himself, I realized I had forgotten to call his name during the class. I immediately repeated the math activity and made sure to include him. Seeing the happiness and contentment on his face after he answered the questions made me reflect deeply. It taught me that I need to be comprehensive in my attention to all the children, not just those with special needs.

4.     How did you learn and apply the skill of decision-making in your EP journey?

I’ve learned and applied the skill of decision-making throughout my EP journey by observing others and reflecting on the mistakes I’ve made. While I’m confident in making decisions regarding my issues, I’ve noticed that I struggle with decision-making in group settings. I often feel uncertain when it comes to making choices that could impact my team, and I know this is an area I need to improve. During this posting, I’ve taken steps to enhance this skill. For instance, when dealing with arguments among the children, I’ve had to make fair and just decisions about who is right and wrong. Additionally, as I take care of the children, I need to assess their well-being, especially when they’re not in a good mood. As a teacher, I spend a lot of time with them, so I need to be vigilant about any signs of illness, emotional distress, or even possible abuse at home.

When I make the wrong decision, I seek advice from those with more experience and remain open to suggestions and constructive criticism. The teachers have been generous in sharing their experiences with me, which has greatly helped me in making better decisions in the future. I’ve realized that I need to broaden my knowledge and improve my ability to detect problems so that I can become more confident in making decisions that will benefit my team and lead us to success.

5.     How did you manage your time throughout this EP journey?

Throughout my EP journey, I’ve managed my time by carefully planning and staying ahead of schedule. I need to arrive at the Tzu Chi Education Centre by 8 a.m., and since the center is quite far from my house, requiring a 40-minute drive, I make sure to set off an hour early. This extra time allows me to account for unexpected delays like traffic jams, rain, and the fact that I’m still a novice driver. This strategy has consistently helped me arrive on time, and often even earlier than expected.

After arriving, I usually have plenty of time to eat breakfast before heading into the center. I then assist the teachers with preparations while waiting for the children to arrive. Although the schedule for my role as an assistant teacher is fixed, I sometimes ask the children to prepare a bit earlier so they have time for a bathroom break or to drink water. My approach to time management involves creating a timetable and preparing myself as early as possible to avoid any panic when things don’t go as planned.

6.     Your plan for next week (Week 4)

For Week 4, which is my final week, I plan to prepare gifts for my class as a token of appreciation and to leave a positive memory with the children. I also aim to master and refine my skills in my role, ensuring that I can confidently and effectively carry out my responsibilities. My focus will be on teaching the children more knowledge and moral values, helping to shape their character and understanding. Additionally, I want to spend more time accompanying them, making the most of our remaining time together and ensuring that they feel supported and cared for.

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Assalamualaikum & hi everyone!

You are now in 3rd week of your EP journey! Good job on your progress so far!

Please share your experience with your friends. You can write, upload lots of pictures & videos. Do comment and give a like on your friends’ posts too =)

1.⁠ ⁠Your name, matric number, date

2.⁠ ⁠Your progress so far

3.⁠ ⁠Your feelings and thoughts

4.⁠ ⁠How did you learn and apply the skill of decision making in your EP journey?

5.⁠ ⁠How did you manage your time throughout this EP journey?

6.⁠ ⁠Your plan for next week (Week 4)