# data[].attributes.headline
mentors are our product - We need to make sure mentor offer contextualized support.

# data[].attributes.subject
mentors are our product - We need to make sure mentor offer contextualized support.

# data[].attributes.headline
Bringing tech in-house - on the new platform

# data[].attributes.subject
Bringing tech in-house - on the new platform

# data[].attributes.headline
Focusing on value - Connections are continue lowering at scale. 

# data[].attributes.subject
Focusing on value - Connections are continue lowering at scale. 

# data[].attributes.headline
Female entrepreneurs face different barriers. Need to design for them.

# data[].attributes.subject
Female entrepreneurs face different barriers. Need to design for them.

# data[].attributes.headline
Realizing we need more mentors and re-activate existing mentors

# data[].attributes.subject
Realizing we need more mentors and re-activate existing mentors

# data[].attributes.headline
UA > Behaviour > results > data > user research

# data[].attributes.subject
UA > Behaviour > results > data > user research

# data[].attributes.headline
Focus on recruiting and developing qualified mentors 

# data[].attributes.subject
Focus on recruiting and developing qualified mentors 

# data[].attributes.headline
Very new - but a focus on QA and support for mentor as the largest resource to reach ents

# data[].attributes.subject
Very new - but a focus on QA and support for mentor as the largest resource to reach ents

# data[].attributes.headline
Combining all programs into one team (country with corporate)

# data[].attributes.subject
Combining all programs into one team (country with corporate)

# data[].attributes.headline
Transitioning away from Employee Engagement/ Govt/Nonprofit SaaS model

# data[].attributes.subject
Transitioning away from Employee Engagement/ Govt/Nonprofit SaaS model

# data[].attributes.headline
Defining metrics that speak to donors - price per job created

# data[].attributes.subject
Defining metrics that speak to donors - price per job created

# data[].attributes.headline
Narrowing of focus on our target audience

# data[].attributes.subject
Narrowing of focus on our target audience

# data[].attributes.headline
MM Replication through MC partners with a localized approach in different countries

# data[].attributes.subject
MM Replication through MC partners with a localized approach in different countries

# data[].attributes.headline
Verizon SMB: Committing to mentor recruitment (10k mentors) First time selling mentors to corporate client  and API integration to access those mentors in such a wholistic way. More emphasis on quality of mentors than previous clients

# data[].attributes.subject
Verizon SMB: Committing to mentor recruitment (10k mentors) First time selling mentors to corporate client  and API integration to access those mentors in such a wholistic way. More emphasis on quality of mentors than previous clients

# data[].attributes.headline
new site design, KR framework, North Star focus, Enterprise model deployment and focus on earned income channel

# data[].attributes.subject
new site design, KR framework, North Star focus, Enterprise model deployment and focus on earned income channel

# data[].attributes.headline
Investment in building up marketing team

# data[].attributes.subject
Investment in building up marketing team

# data[].attributes.headline
Building operational structures so that decisions can be made at a departmental level

# data[].attributes.subject
Building operational structures so that decisions can be made at a departmental level

# data[].attributes.headline
Hybrid model - Reduced dependency on grants

# data[].attributes.subject
Hybrid model - Reduced dependency on grants

# data[].attributes.headline
Understanding we can be a SaaS company, too

# data[].attributes.subject
Understanding we can be a SaaS company, too

# data[].attributes.body
SaaS = Software as a service, which is what we are doing for Verizon and plan to do for Hello Alice.

# data[].attributes.headline
Strategy to focus on core product improvements - identifying the need for improved low-bandwidth solution 

# data[].attributes.subject
Strategy to focus on core product improvements - identifying the need for improved low-bandwidth solution 

# data[].attributes.headline
Hiring specialized/skilled talent on the team

# data[].attributes.subject
Hiring specialized/skilled talent on the team

# data[].attributes.headline
Addition of new languages to the platform

# data[].attributes.subject
Addition of new languages to the platform

# data[].attributes.headline
That value created is as important as jobs create

# data[].attributes.subject
That value created is as important as jobs create

# data[].attributes.headline
Deciding to build a mobile-first, low-bandwidth UI

# data[].attributes.subject
Deciding to build a mobile-first, low-bandwidth UI

# data[].attributes.headline
Breakthrough client / country programs projects

# data[].attributes.subject
Breakthrough client / country programs projects

# data[].attributes.headline
Org chart changes have been very effective.

# data[].attributes.subject
Org chart changes have been very effective.

# data[].attributes.body
while it ended up not happening, everything that went into it, led up to it, and the aftermath was highly consequential for our relationship to our technology (and all aspects of our business).

# data[].attributes.headline
Having a path to scale - digital advertising.

# data[].attributes.subject
Having a path to scale - digital advertising.

# data[].attributes.headline
LT Structure and subsequent team structures this past year

# data[].attributes.subject
LT Structure and subsequent team structures this past year

# data[].attributes.headline
Shift to focus on growth, then to focus on quality

# data[].attributes.subject
Shift to focus on growth, then to focus on quality

# data[].attributes.headline
Deciding to keep the technoloy in house and hire to build up compentency.

# data[].attributes.subject
Deciding to keep the technoloy in house and hire to build up compentency.

# data[].attributes.headline
Breakthrough goals and mindset - Thanks to our mentor, Brian.

# data[].attributes.subject
Breakthrough goals and mindset - Thanks to our mentor, Brian.

# data[].attributes.headline
Core program aspects for replication + room for localization

# data[].attributes.subject
Core program aspects for replication + room for localization

# data[].attributes.headline
migrate off dayspring onto our own platform

# data[].attributes.subject
migrate off dayspring onto our own platform

# data[].attributes.headline
Addition of earned income product offerings

# data[].attributes.subject
Addition of earned income product offerings

# data[].attributes.headline
What impact did these turning points/decisions have on the user experience?

# data[].attributes.subject
What impact did these turning points/decisions have on the user experience?

# data[].attributes.headline
 What had we learned about the user experience that inspired these turning points/decisions? [intuition? word of mouth? data? trends?]

# data[].attributes.subject
 What had we learned about the user experience that inspired these turning points/decisions? [intuition? word of mouth? data? trends?]

# data[].attributes.headline
What have been MicroMentor's biggest turning points and strategic decisions in the last five years [or since you joined the team]?  Think partnerships, capacities, product changes, methodology, etc...

# data[].attributes.subject
What have been MicroMentor's biggest turning points and strategic decisions in the last five years [or since you joined the team]?  Think partnerships, capacities, product changes, methodology, etc...