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[Chris Lee] HMAP5 - Development of utilisation tracking modality for Linen Services

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[Chris Lee] HMAP5 - Development of utilisation tracking modality for Linen Services

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[Isabel Ong] TTSH SOC Patient Billing Experiencing Transformation

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[Isabel Ong] TTSH SOC Patient Billing Experiencing Transformation

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From left to right: Bryan, Xian Hui, Joice, Charlotte

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A selfie with radiotherapist John, taken during the MA service days of orientation!

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Volunteering at the swab stations during the earlier of months Covid-19, I saw first- hand the importance of our health and healthcare administration. The experience left a deep impact on me and led to me to join the healthcare industry, and eventually the HMAP!

Not to mention, the HMAP orientation exceeded my expectations! The speakers and the ground staff all exuded an immense passion to improve healthcare for our residents! It was greatly inspiring and I hope to share in this same vision, using my skills to value add as an MA in NHG:)

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Hi Evetor and girls at AO!! AO/FC was my first experience at Ops and I have learnt sooo much in my time there. Thank you for the memories shared and for trudging on together as a team despite the challenges faced. You encourage me to continue in perseverance in the journey ahead! :)

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My interest in healthcare stems from wanting to find meaning in my career which I can hopefully translate into my life - something that goes beyond the self and into the community.

As a communications major and film studies minor, I've learnt to appreciate the power of media and its capacity for shaping public perception. I would like to tap on this knowledge and promote Healthier SG in a creative and atypical way!

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Hi Pei Xuan! I can't thank you enough for being my first RO and the one to inspire a passion for healthcare in me :') thank you for believing in me and investing in me throughout my time in Population Health Office, even till today! I will cherish those memories and the many things I learnt from you, and pass them on. :)

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Hello! We are (left to right) Jing Ning (HQ), Yuen Yeng (HQ), Irene (TTSH), Melissa (TTSH) and Ren Chang (WH) and we are commencing MAs from HMAP6 😊

We decided to join healthcare because we want our careers to be meaningful, as well as to give back to society. We had a great time bonding with our fellow MAs during orientation, and are excited to begin our journey in healthcare!

In 2 years, we hope to become more confident administrators and leave an impact through our work and the people around us.

We look forward to meeting everyone at MDP 2022! 🥳

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To my colleagues at Ops-DICC, thank you for welcoming me into the massive IT projects that are being implemented in both TTSH and ICH. It has been an insightful journey with amazing exposure to the components that are required to drive large-scale IT projects within our healthcare system.

I look forward to seeing ICH come together and hearing about the benefits the many innovations bring about!

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As a business student with an interest in healthcare, I knew that HMAP was a great opportunity. Here, I am able to give back to the community I live in, while exploring the different functions of a health system with other like-minded batchmates.

I am excited to start on this new journey, and I hope that the work I do as an MA will help to build a healthier and happier community!

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To my dear colleagues at PHCT, YH, thank you for welcoming me into your team and sharing the multiple projects you were involved in. It was a thrilling experience getting involved with data management and analysis work and I look forward to results the programmes that have been implemented thanks to our hard work!

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Hello! I am Qi Yi, a fresh grad from NUS Life Sciences. I joined HMAP as I was very passionate about contributing to the healthcare system in Singapore after pursuing a minor in Public Health in university. I aspire to become more confident and grow as an individual throughout the next 2 years. Very excited for the journey ahead!! ☺️

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To PK, SL and SW!! Thank you so much for an extremely nurturing and wholesome experience and BMU as we managed the bed situation together and for trusting me with the opportunity to lead the team (:

The team really inspired the way I look at management and it is very heartwarming that everyone has been working together, and caring for each other for so long.

Looking forward to when we cross paths again!!

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Feeling excited as a fresh MA starting her first rotation. I have always wanted to be in the healthcare industry and HMAP programme has given me an opportunity to improve the quality of life for others through healthcare. I have heard from my grandfather, a TTSH patient since his 50’s, how he had observed improvements in the hospital’s workflow throughout the years which brought him great convenience during his visits. I aspire to be part of TTSH’s strive for continuous improvement and hope to learn more about the “behind the scenes” of healthcare in the next 2 years :)

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Hi Jia Xiang! Thank you for helping me to discover my strengths and weaknesses during my stint at Kaizen with your frequent catch-up. Your generous sharing of your design insights over lunch/coffee conversations has challenged me to broaden my view of healthcare, seeing greater possibilities with our experienced workforce as a valuable asset in healthcare!

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Challenge 2: Reimagining Tomorrow [Submit by 26 Aug]

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Challenge 2: Reimagining Tomorrow [Submit by 26 Aug]

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Submit a word or phrase that starts with ‘Re-‘ to describe how you envision the future of healthcare to be like ✨ (e.g.  redesigning processes and workflows to support personalised care and support planning).

Submit your entries here: bit.ly/MDP2022_Challenge2
You may submit more than once.

Stand a higher chance to win CapitaLand e-Vouchers by participating in both challenges today! 💃🏻🕺🏻

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We are about 6 weeks away from MDP Ceremony 2022! We hope everyone is as excited as we are :) Happy to see all of your photo submissions for our Countdown to MDP Challenge 1! Do submit (https://bit.ly/MDP2022_Challenge1) if you have not done so, but while Challenge 1 is still ongoing we will be starting with our second part - a Wordcloud Challenge!

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HELLO! We are the new batch of commencing MEs from TTSH! You might have seen us around the Hospital before 🤪 Looking forward to the new adventure ahead 🥳🎉

From left to right: Charmaine, Wen Xin, Alexis, Deborah, Brendan, Rebecca, Yiyin, Gary

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Hello Management Trainees! It’s time for you to showcase the projects that you have worked so hard for!

Simply follow the steps below:

1. Download the submission form https://bit.ly/3aKKW7D
2. Submit the submission form at https://form.gov.sg/628f11763778d800119e421f

Have a project in mind for submission? Don't hesitate and submit your entries today! Deadline closes on 31 July 2022.

(psst.. The top 3 entries by MAs and top 2 entries by MEs/MFs will walk away with attractive prizes, don't miss this chance!)

Scan the QR code for more information :)

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Hi Dawn! You have played an important role in helping me to acclimatise to work as a fresh grad, and your unwavering support and guidance during my time in ICH ops have helped me to build my confidence in navigating my career in healthcare. A big thank you, for being a nurturing RO and also a great pillar of strength!

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Challenge 1: Celebrating Today [Submit by 14 Aug]

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Challenge 1: Celebrating Today [Submit by 14 Aug]

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Share a photo of a memorable moment in your healthcare journey 🥳 (e.g. celebrating with family/colleagues, achieving milestones, getting through difficult times etc).

Share your photos with us here: https://bit.ly/MDP2022_Challenge1
We would love to celebrate these key moments with you! 🤩 You may submit more than once.

Stand a higher chance to walk away with CapitaLand e-vouchers by participating in both challenges today! 💃🏻🕺🏻

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We are less than 2 months away from MDP Ceremony 2022! We hope everyone is as excited as we are :) We will be counting down to the event day with the first of two parts to our Countdown to MDP pre-event activity - a Photo Submission Challenge!

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Who are our Commencing Trainees? Stay tuned!

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Who are our Commencing Trainees? Stay tuned!

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'Humans of MDP' features a collection of stories from our Commencing Trainees about their personal journeys before joining us in this healthcare industry

P.S. To Commencing Trainees, do start off by introducing yourself!

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MDP Stars Award 2022 is a platform for our Healthcare Management Associates (MAs), Management Executives (MEs), and Management Fellows (MFs) to showcase the projects they were involved in during their development programme.

In line with this year's MDP Ceremony theme of 'Celebrating Today, Reimagining Tomorrow', we hope to celebrate our Trainees' achievements and contributions in reimagining the healthcare landscape in Singapore.

This year’s MDP Stars Award theme revolves around Healthier SG, a major national strategy by MOH to transform the way Singaporeans are cared for, with key partnerships to coordinate an integrated and seamless care.

Let us look forward to hear about more exciting and wonderful work done by our Trainees!

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Hi EO ladies and gents! :) Thank you for being such amazing colleagues during my final rotation - always imparting super interesting and helpful information about the hospital, and being so friendly and inclusive. I'll forever treasure the memories made together, from the A+ dim sum lunches, to the Whatsapp lobang-sharing, to the birthday celebrations! Thank you for making us feel human, and I hope we can stay in touch for many years to come :)