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Hello everybody !!! Today I will talk us about the safety rules in the workshop. We must follow this rules because of your safety, reputation of workshop. If you don’t follow it , you will be dismissed. Let’s start :

First ,all staff must use and wear protective clothing (safety guard coat, gloves, masks and goggles) all the time, and should take them off only when they are leaving the workshop.

Second , when you are leaving the workshop, it is important to remove all protective gear and put it in the bins marked “Protective Clothing”.

Third , each month staff must test the equipment ,if it has a trouble , you must report to me the sooner the better.

Forth , you mustn’t smoke or use any fire in the workshop , it will have some bad consequence.

The last , we must have a good attitude with all the guest come in workshop as if they were the Gods.

That’s all the safety rules I want to talk us. I hope we all follow the rules to have a success results in the future. Thank you everybody!

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From: lemailinh@gmail.com.

To: shopABC@gmail.com.

Subject: complaint about a defective product.

Dear Sir or Madam,

I am writing to complain about a defective product that I purchased from your mechanic shop. I ordered a blender from your store a few days ago, but it soon stopped working. I talked to the shop assistant a week ago but it still hasn't been fixed.

I have attached a copy of the receipt as proof of purchase. Hope you will pay me back soon?

And I want to get 15% discount and warranty card for my next purchase.

You can call me on 039785429 or contact me via my email to discuss this further.

Thank you for taking the time. I look forward to hearing from you soon.

Your loyalty,

Mai Linh Linh

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After periodic check. I have discovered some problems with the tools and equipment in our workshop. Some pliers and hacksaws are missing. We need to buy more pliers and hacksaws for our upcoming project. Since they were used frequently, the wrench box was bent. We really need to replace them with new ones in stock. Also, the socket wrench is the wrong size, too large should be replaced. Worn hammer, rusted screw have all been replaced.

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From: Patrickjohnson@gmail.com

To: Andyjackson@rocketmail.com

Subject: Order delivery

Dear Mr Jackson,

I’d like to make an order. I want 500 U-bolts- Part no 58969@ $0.50 and 200 size 12 screws- Part No57857 @0.20. I want it to be delivered by October 20th to SHD company, 35 Southern Road, Manchester, UK. I will pay by credit card one day before the delivery.

Yours sincerely,

Patrick Johnson

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A toolbox is a box to organize, carry, and protect the owner’s tools. A toolbox could refer to several types of storage to hold tools. It could mean a small portable box that can carry a few tools to a project location or a large storage system set on casters. There are many tools in the toolbox such as screwdrivers, hacksaws, box wrenches, pliers, … the hacksaw is used for cutting things. A pair of pliers is used to hold objects. My favorite tool is the hacksaw. I often use it to cut metal objects. Its blade is very sharp and made of metal. The handle is silver and made of plastic. It has two main colors: red and black.

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Fans are extremely close and useful items to us. The fan has contributed to creating cool wind to help people cool down the summer heat. Since ancient times, people have used paper fans and bamboo fans. With the development of society, people have created more modern electric fans. The fan has a circular cage, inside are 4 plastic propellers, the material is flexible, quite good insulation, behind it is an electric motor. The fan is 0.8m high, 0.3m long, 0.3m wide. The bottom is the support of the fan, which helps the fan to stand firmly. On the pedestal again there are On/Off and Fast/Slow buttons. Behind is a plug cord with a length of 2.4m with a rubber cover. I am very happy to have this item in my house, to relieve the heat in the summer.

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To: marrywilson96@gmail.com

From: PeterBrown2018@gmail.com

Subject: Changing an appointment

Hello Mary,

Last week, we arranged a meeting on Sunday, July 9 to discuss our next project in terms of product development. We plan to meet in my company meeting room. However, I was busy on Sunday because of some previous project issues.

So I'd like to change our meeting date to Monday, July 10.

Sorry for the inconvenience.

Peter Brown

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To: marrywilson96@gmail.com

From: PeterBrown2018@gmail.com

Subject: Making an appointment

Hello Mary,

The production department really needed new machines. I am writing to you to arrange a meeting with me. I don't work every night of the week. I want to meet you at 8:00 pm at Coffee Homes. You can choose the time that suits you best and email me back.

I’m looking forward to hearing from you soon.

Thanks,

Peter Brown

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Every person in my life has had a memorable experience. And so have I, I remember most of all the experience when I was waiting for the high school exam benchmark. It was at 12pm, the schools I enrolled in started to publish grades. A feeling of nervousness, worried and confusion. After the schools announced grades, I slipped to 4 schools, worried started to peak when each Hanoi Industrial School had not yet announced. And fortunately, I was lucky enough to pass my school, the feeling of worried was lost and instead the feeling of happiness and rupture, finally 12 years of schooling had results. A memorable night, maybe it was also the new page of my life and also a new challenge. In short, this was the night I never forgot in my life and also one of the most emotional nights I have ever had.