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Ethnically Diverse Communities Directory of Services

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Ethnically Diverse Communities Directory of Services

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Ethnically Diverse Communities - Directory of Services for Devon Plymouth and Torbay - Dec 2025 edn

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Generic Team intro to role and MHST for schools

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Generic Team intro to role and MHST for schools

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We believe that everyone has the right to a safe home, no matter who they are or what they’ve been through.

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​​Path (Plymouth Access to Housing) - Supporting people in housing need in Devon. Path offers a range of services to reduce and prevent homelessness, from work with rough sleepers through to support for people to maintain their tenancies.

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Winston's Wish is the UK's childhood bereavement charity. We support children and their families after the death of someone important.

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Participants will be offered a 1-2-1 session with a programme facilitator before the sessions begin. This allows them to complete a group work assessment and start to build a relationship.
Session one - introductions
Getting to know each other, setting ground rules and exploring what will be covered.
Session two - why am I here?
Exploring what's happened and how to cope with difficult feelings.
Session three - self-esteem, what is it?
Exploring self-esteem, what it means, and how experience of domestic abuse can affect it.
Session four - who's in my family?
Exploring relationships with family members, and how to increase levels of safety.
Session five - talking positive
Revisiting self-esteem and introduction positive affirmations.
Session six - ways to handle difficult feelings without getting into trouble
Exploring healthy ways to cope with anger, and simple relaxation techniques.
Session seven - health relationships and trust
Examining what a health relationship looks like.
Session eight - what now?
Identifying tools that will be helping in the future.
Follow-up session
Programme facilitators will make a final call to participants to assess any outstanding needs, and complete final outcome measures.

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Participants will be offered a 1-2-1 session with a programme facilitator before the sessions begin. This allows them to complete a group work assessment and start to build a relationship. Session one - introductions Getting to know each other, setting ground rules and exploring what will be covered.

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Our bereavement charity aims to ensure that children, young people, and their parents/carers in Plymouth and the immediate surrounding area have support at a sad and difficult time.

This may be because a loved one has died or a significant person has a terminal illness. Our work is centered around grieving children, young people and their families and we always aim to do our best to help them through a difficult and uncertain time.

Families need support at different times and may be facing lots of challenges. We are respectful of each child and their family's individual experiences and circumstances. We will be creative in our work and strive for excellence in all areas of the charity.

Copyright © 2023 Jeremiahs Journey. All rights reserved. Registered Charity in England & Wales. Registered charity number: 1144431 and company no. 07517748. Web design by Matrix

We use cookies to ensure that we give you the best experience on our website. We use cookies. Accept Find out more

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Children's Bereavement Charity | Jeremiah's Journey, Plymouth

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We support grieving children & their families to help them through difficult times. Our bereavement charity is based in Plymouth, Devon.

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If you’re a young person and something in your relationship, home life, or friendship group doesn’t feel right, it’s okay to speak up. Abuse and violence can take many forms, and it’s not always easy to recognise when it’s happening to you. But you’re not alone. You don’t have to deal with it by yourself.

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Support for Young People | Resources, Advice and Services - First Light

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If you’re a young person experiencing abuse or sexual violence, First Light offers confidential, trauma-informed support and resources to help you feel safe and rebuild your life.

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This service offers support in person and by telephone.

This service is provided by a charity or a community group.

Referral (how to access)

Referral Process to access this service: Self, Professional

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Headspace Plymouth - Four Greens Wellbeing Hub | Hub of Hope

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Chasing the Stigma (CTS) has launched the Hub of Hope - a national mental health database, bringing help and support together in one place, with a focus on grassroots organisations.

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Ready to make a change? You don’t have to face your drug or alcohol use alone.

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ANDYSMANCLUB are a men’s suicide prevention charity, offering free-to-attend peer-to-peer support groups across the United Kingdom and online.

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Rethink: Charity for everyone living with mental illness across England

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No matter how bad things are, we can help.

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We are Rethink Mental Illness. No matter how bad things are, we can help people severely affected by mental illness improve their lives.

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1. Personal Information
In some cases, you may voluntarily provide personal information. For instance, you may provide your address or email address in order to receive further information, or support through our Help, Support & Advocacy team. We may collect this information and use this information to respond to your request and provide you with support. Please note that if you don't provide your personal data may it may result in us not being able to provide you with the relevant support you require. We comply with current Data Protection legislation and have updated our systems to adhere to the new General Data Protection Regulations (GDPR) 2018.
2. Who is collecting and using your personal data?
The Intercom Trust will act as a "data controller" for any personal data that you provide to us. As such, we will ensure that the data you give us is processed in line with our organisation's Data Protection Policies and in line with your rights under the Data Protection Act 2018 and GDPR.
3. Why are we collecting your personal data?
We are collecting your personal data for the following purposes:

To provide training, consultancy, conferences and events;

To provide information regarding the Directory we hold on our website.

We are not responsible for the content, details or delivery of the above groups, unless they are delivered by the Intercom Trust. To provide service users with help, support and advocacy
4. Who we will we share your personal data with?
In order to deliver services to you, it may be necessary for us to share your personal data with other organisations. There are certain circumstances where data sharing is permissible, for example, when safeguarding a child or adult see ICO Data Sharing Code of Practice for more information go to

https://ico.org.uk/media/fororganisations/documents/1068/data_sharing_code_of_practice.pdf

or see our consent forms on the Request for help, support and advocacy form on our Help page or contact Julia Boas, the Information Governance Lead.
5. How long will we hold your personal data?
The Intercom Trust will retain your personal data for only as long as is necessary, and in line with our organisation's Retention Schedule.
6. Automated decisions
We do not use any automated decision making, including details of logic used and potential consequences for the individual
7. Exercising your rights
Under the Data Protection Act 2018 and GDPR you have the following rights;

The right of access to your own personal data

The right to request rectification or deletion of your personal data

The right to object to the processing of your personal data

The right to request a copy of the information you provide us in machine readable format

The right to withdraw your consent to any processing that is solely reliant upon your consent

Should you wish to exercise any of your rights or find out more about The Intercom Trust's Data Protection Policies, you should contact Julia Boas, the Information Governance Lead.

Should you wish to make a Subject Access Request - in which you can request access to personal data we hold about you. You can find a template for this on our website, on the ICO website, or by asking a staff member to send it to you.
8. Your right to complain
In the event that you wish to complain about the way that your personal data has been handled by The Intercom Trust, you should write to the Data Protection Officer and clearly outline your case. Your complaint will then be investigated in accordance with the Intercom Trust's Complaint Procedure.

Email : julia@intercomtrust.org.uk or Tel: 01392 201015

or Write to: Julia Boas, Information Governance Lead, Intercom Trust, PO Box 285, Exeter, EX4 3ZT

Website: https://www.intercomtrust.org.uk

If you remain dissatisfied with the way your personal data has been handled, you may refer the matter to the UK supervisory authority, which is the Information Commissioner's Office (ICO) whose contact details are below:

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545745 (national rate)

Website: www.ico.org.uk

Email: casework@ico.org.uk
9. Website
The Intercom Trust is committed to protecting the privacy of its website users. Accordingly, we strictly adhere to all accepted guidelines and will continue to review and improve our privacy policy and procedures to ensure the safety and protection of your information. Intercom Trust adheres to all UK Data Protection legislation made in Parliament and EU General Data Protection Regulations 2018 that governs the confidentiality of each website user and guarantees the privacy of all databases and client/inquirer lists. The databases remain the property of Visit Bournemouth and will not be given or shared with any other organisation, company or individual. Security systems have been put in place to expel any likelihood of unauthorised access to our database and confidential list information.
10. Cookies
What are cookies?

Cookies are widely used tiny pieces of software (files) that are installed on a computer or mobile device when an individual visits a website. Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future. By using and browsing out website, you consent to cookies being used in accordance with our policy. If you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the 'help' menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates.

What types of cookies are there?

The four main types of cookie:

Strictly necessary cookies. These are cookies that are essential to make a website work and enable features that users have specifically asked for. These types of cookies are commonly used with shopping baskets or e-billing. Without use of cookies, these features of the website could not operate.

Performance cookies. These cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as 'Google Analytics'.

Functionality cookies. These are cookies that automatically remember choices that users have previously made in order to improve their experience next time they visit a website. For example, where users select their preferred settings and layout.

Targeting or Advertising cookies. These cookies are similar to performance cookies, in that they collect information about users' behaviour. However, this information is used at individual user level to advertise products and services to users on the basis of the behavioural information collected.
What cookies do we use?
Google Analytics

__utma

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__utmc

__utmz

___utmv

AddThis

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Uit

Ssh

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Ssc

Uid

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Duration: 1 month - 2 years. Track usage of AddThis links.

The cookies may be set and used on other websites too. AddThis explain their cookies (anonymous tracking cookies) and offer an opt-out mechanism here.
11. Links
This privacy statement applies solely to the technology of our website intercomtrust.org.uk

Our web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be careful that when leaving our site you should ensure you read the privacy statements of each web site that collects your personally identifiable information.
12. Consumer Privacy
If you should have any questions or concerns regarding this Privacy Statement, please contact The Intercom Trust. We recommend you periodically review our Privacy Statement as we may update it from time to time.

The main contact for Intercom Trust is julia@intercomtrust.org.uk

The Intercom Trust PO Box 285 Exeter EX4 3ZT
13. Policy and Forms
You will find our Confidentiality and Information Sharing Policy 2019 here

You will find our Data Protection Policy 2019 here

You will find our Subject Access Request form here

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Intercom Trust is a lesbian, gay, bisexual and trans community resource in Cornwall, Devon, Dorset and Somerset. We provide help against homophobic and transphobic prejudice, crime and discrimination (including bullying, harassment, abuse, attacks, and threatening behaviour), helping to develop the LGBT communities, providing professional training and consultancy.

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For school staff

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Welcome to the latest information and resources to help you recognise the signs, risks and support available for anyone who works within education when dealing with students who self-harm or are at risk of intentionally harming themselves.

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We are one of the leading, independent expert voices on sleep issues in the UK and we are here to help everyone get a better night’s sleep. Whether it’s advice, education or support for children, teenagers, adults, workplaces or professionals, we are on hand with expert knowledge, resources and accredited training.

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Supporting people across all ages to improve sleep, and provides sleep training to professionals in the health, social and corporate sectors.

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Free learning resources on brain development, emotional wellbeing and parenting for healthier relationships and happier lives.

Created by NHS clinical psychologists, alongside practitioners and parents, these journeys will help you and your family better understand and manage your emotional health in daily life.

Working with Togetherness

Togetherness pathways

For parents and carers

Learn about your child's development and build your confidence in parenting.

Pathways cover the stages of a child's development and offer helpful advice and ideas from other parents and NHS professionals.

For grandparents

Accessible learning for grandparents who want to understand the evolving needs of
children in the modern world.

Pathways introduce ideas to expand your caring 'toolkit' to respond to different behaviours and help raise thriving children.

For teenagers

Just for teenagers to help understand and thrive in adolescence: Have you ever wondered why making decisions becomes so hard or why emotions seem bigger and more intense?

The pathways for teens explain how brain development impacts how we feel and behave. Follow 'for teenagers only' pathways for private, self-paced
learning.

Featured resources

Sleepfullness

How can understanding infant emotional health help with common sleep problems?

Moving up in school

How can you support your child when moving up or changing school?

Created by Togetherness

Togetherness is an NHS emotional health team sharing evidence-based teaching and learning about emotional wellbeing and preventative mental health in the UK and around the world.

Togetherness equips people with lifelong skills that build emotional resilience and wellbeing. We help foster robust relationships and connections that transform how we communicate and interact with others.

Our approach offers practical and accessible support for people across all walks of life​.

Testimonials

'This course has been an absolutely invaluable gift to me. It has and will change so many aspects of my life. I am undoubtedly a better parent and a more rounded and fulfilled person as a result. I WISH I'd known all this years ago.'

Learner

Understanding your child: from toddler to teenager

​'My 15-year-old watched the sensory video clips. He identified his brother's behaviour in some of them but very much saw himself. He commented, 'Mum, that's me, and that's why I do what I do!'. He asked me for the link for the clips and sent them to his friend, who had been calling him weird, so he could understand him better. He also opened up to his friendship group about his autism and can talk to them about what it is like to be him.'

Parent

Understanding your child with additional needs

'A very easy-to-understand way of putting things, and no longer will I fight against things that I can not change due to biology.'

Teenager

Understanding your brain (for teenager's only)

Do you work with children?

Find out more about Togetherness for professionals

Follow a range of supportive training for all professionals who work with children.

Promote these pathways

We have a range of tools to help you promote our pathways, which are available in our core assets.

Technical Support

For technical support, please use our support form, email support@togetherness.co.uk or visit our FAQs page to find answers to common questions.

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Cornwall, Devon, Plymouth and Torbay | Togetherness - Togetherness

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Free learning resources on brain development, emotional wellbeing and parenting for healthier relationships and happier lives. Created by NHS clinical psychologists, alongside practitioners and parents, these journeys will help you and your family better understand and manage your emotional health in daily life. Working with Togetherness Learn about your child's development and build your confidence in parenting.

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The Zone | Young People Support | Plymouth | Devon

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We are a charity which provides free confidential information & support to young people, always.

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It is our mission to reach those impacted by suicide and provide support that is timely, appropriate and carried out by professionals.

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Pete's Dragons has a passion for making sure those impacted by suicide are supported. The Dragons are a team that have experienced the aftermath first-hand and worked together to ensure that all those impacted by suicide in Devon and North Somerset have access to timely and appropriate support.

We are honest, brave, vibrant and a little bit sweary... so we will come straight out and say it - losing someone to suicide is just so totally devastating and exhaustingly shit. We know, we've been there. We know that as families, partners, friends and colleagues adapt to the world without their loved one, we can help in a number of practical and meaningful ways, such as: practical advice, emotional support, peer support, talking & holistic therapies, activities & events, grief courses and counselling. We also know that psychological and therapeutic support must be timely, appropriate and carried out by professionals and we work hard to ensure we have a range of quality therapists and specialists within our team to provide their support.

Click on any of the below headings to read more about us, get in touch or to refer someone for our support.

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Pete's Dragons has a passion for making sure those impacted by suicide are supported. The Dragons are a team that have experienced the aftermath first-hand and worked together to ensure that all those impacted by suicide in Devon and North Somerset have access to timely and appropriate support.

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Tourettes Action is a support and research charity working to improve the lives of people living with Tourette Syndrome. Our services include online live-chat and email support, a befriender network, information, webinars, events and resources.

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Every year, Sunflower supports and empowers more than 700 local women, many with complex needs and experience of trauma and abuse.
Sunflower offers a wrap-around therapeutic service for any woman in need in the City. This could include addictions, mental well-being, health, criminogenic behaviours, domestic abuse and social isolation.

Our compassionate and aspirational team of Sunflower Practitioners ensures a personalised package of support which includes accredited training, group work, counselling, creative therapies, drop-in women's space, parenting support, peer mentoring and much more.

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Every year, Sunflower supports and empowers more than 700 local women, many with complex needs and experience of trauma and abuse. Sunflower offers a wrap-around therapeutic service for any woman in need in the City. This could include addictions, mental well-being, health, criminogenic behaviours, domestic abuse and social isolation.

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We're the suicide prevention charity that provides life-saving services and practical mental health support to anyone who needs it.

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Campaign Against Living Miserably (CALM)

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We're the Campaign Against Living Miserably (CALM) and we're uniting the UK against suicide.

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Plymouth Information Advice and Support for SEND.

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Supplying you with information, advice and support

Plymouth Information, Advice and Support for SEND (PIAS) provides information, advice and support relating to Special Educational Needs and Disabilities (SEND) for parents, carers, children and young people within the Plymouth Local Authority area.

PIAS provides parents, carers of children and young people with SEND and also the children and young people independently with:

support at meetings

support around education and training issues.

Information provided is impartial and confidential. For more information please see our:

Introduction to PIAS

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking "Accept All", you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.

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Plymouth Information Advice and Support for SEND. - Supplying you with information, advice and support

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Plymouth Information Advice and Support for SEND., Supplying you with information, advice and support

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How to Support Your Young Person Booklet

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Free sailing and windsurfing weeks for 8 - 17 year olds from serving Naval families Discover what’s on in 2026 Funded by Delivered through Last year we welcomed over 350 young people onto the water Our sailing & windsurfing development weeks provide a safe, positive,

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Free swimming lessons for children and young people from serving Royal Navy, Royal Marines, and Royal Fleet Auxiliary families. Book free swimming lessons Find out where you can swim Check if your family is eligible Free swimming across the

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Fun, Fit & Mentally Healthy Poster - New

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Horizons Plymouth – WE MAKE A BIG DIFFERENCE IN OUR COMMUNITY

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Supporting children and young people to build positive mental health

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Simple, evidence-based actions to help young people feel better, build resilience, and thrive. — The Zone

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Supporting children and young people to build positive mental health
Simple, evidence-based actions to help children and young people feel better, build resilience, and thrive in school and beyond.

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Spotting warning signs in young people (Self-harm, suicidality and acute crisis) - 12pm

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Spotting warning signs in young people (Self-harm, suicidality and acute crisis) - 12pm | Autism Central

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This is the second of a five-part series.

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This is a fantastic resource for parents/carers full of webinars, podcasts, articles and resources to support your child's mental health

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We’ve put together a series of webinars, podcasts and downloadable resources on supporting children’s mental health with mindful approaches.

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"Connecting to someone who gets it"; "Being able to talk freely and with ease and support."; "It was amazingly helpful."

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Open to people within families and support networks of autistic people who live in England. One-to-ones offer, personalised guidance and coaching from trained peer guides with lived experience. Receive practical guidance and signposting for navigating services and systems

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If you experience sleep problems, there are some ideas you can try.

Remember that different things work at different times. So only try what you feel comfortable with, and don't put too much pressure on yourself.

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Find tips to improve your sleep and take care of your wellbeing. Read advice on relaxing before bed, avoiding screens and keeping a sleep diary.

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Exam Stress | Feelings | Health for Teens

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Exams can be a very worrying and stressful time, so we've got lots of advice on getting through this period, getting organised and being prepared to do your very best.

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Contact us:

Phone: 01752 434476

https://www.livewellsouthwest.co.uk

/camhs-neuro-developmental-team

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We work in partnership with our schools to develop universal approaches promoting wellbeing and the prevention of mental health problems across the whole school community by:

- Running workshops for staff, parents and Children

-Presenting in assemblies

-Consultations with school staff

- Staff training sessions

-1-2-1 sessions for individuals

- Participation

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We work in partnership with our schools to develop universal approaches promoting wellbeing and the prevention of mental health problems across the whole school community by:

- Running workshops for staff, parents and Children

-Presenting in assemblies

-Consultations with school staff

- Staff training sessions

-1-2-1 sessions for individuals

- Participation

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Always check the activities before arriving for any requirements!

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Activities and events in libraries | PLYMOUTH.GOV.UK

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We have activities in our libraries including, reading groups, rhymetime and work clubs

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When you're feeling low or overwhelmed, it can be hard to know how to cope. But distracting yourself or doing one of our activities or games can help you feel better.

Even doing just one positive thing every day can help your mood. Not sure what you want to do today? Use our tool to help.

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When you're feeling low or overwhelmed, it can be hard to know how to cope. But distracting yourself or doing one of our activities or games can help you feel better.

Even doing just one positive thing every day can help your mood. Not sure what you want to do today? Use our tool to help.

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When you're feeling low or overwhelmed, it can be hard to know how to cope. But distracting yourself or doing something positive can really help. We've got lots of activities for you to try!

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Tough To Talk ft. Olly Alexander | Voice Box | Childline

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Youth Club- School years 4-6

Every Wednesday 430-530

Starts February 26th FREE

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What does our welcome space offer?

Not only will you always have a warm welcome in our cafe, on Friday evenings you will also have access to :
– Free food (soup and snacks)
– Free hot drinks
– TV
– Free Wi-Fi access
– Board games/ card games

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Skip to content

Everyone is welcome to come along and enjoy free snacks and refreshments in our community cafe on Fridays

Unwind, chat, and connect with others every Friday in our cafe 3pm-6pm . Come along to our Welcome Space which offers free food and drinks every week. Whether you're seeking a cosy spot to relax or eager to challenge your friends to a game of pool, our welcome space has something for everyone.

This winter, our warm and welcoming spaces are proudly sponsored by ﻿

What does our welcome space offer?

Not only will you always have a warm welcome in our cafe, on Friday evenings you will also have access to :
- Free food (soup and snacks)
- Free hot drinks
- TV
- Free Wi-Fi access
- Board games/ card games

The space is staffed by our friendly cafe team, however children under 16 must be accompanied by an adult. To access the space, you can simply check in at our reception desk.

When

Every Friday 3pm- 6pm

Where

Cafe (YMCA Plymouth , Honicknowle Lane PL5 3NG)

Who is our welcome space for?

With everyone struggling with the cost of living, we originally set up our cafe as a warm space throughout the winter for anyone to use. However, due to its popularity we decided to continue running space with free refreshments throughout the whole year.

This has been made possible thank to the kind support of Transforming Plymouth Together , Provide to Plymouth donors and Help in Plymouth.

Regardless of your circumstances age, or background everyone is welcome to come along and use our space.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking "Accept All", you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.

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Free cafe welcome spaceEveryone is welcome to come along and enjoy free snacks and refreshments in our community cafe on Fridays Unwind, chat, and connect with others every Friday in our cafe 3pm-6pm. Come along to our Welcome Space which offers free food and drinks every week.

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Foulston Park is more than just a venue; it’s a place where sporting excellence meets community spirit. By combining state-of-the-art facilities with accessible opportunities, we aim to inspire and nurture athletes of all abilities while supporting health, wellbeing, and personal growth.

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Foulston Park - Where Heritage Inspires Excellence

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Blog - Foulston Park - Where Heritage Inspires Excellence

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Latest News & Updates Read the latest news and developments in the Foulston Park project.

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DIAS gives information advice and support about special educational needs. You can contact us about any SEND issue, including those that are about health and social care needs. We give advice and support to children, young people and  parent carers who have a child with SEN, with or without a diagnosis.

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10-17 years old?

Living in the UK?

Someone who self-harms or worries they might?

Looking for support but not wanting to do it face to face?

Wanting to move towards a life free from self-harm?

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What is an Education, Health and Care Plan (EHCP) and how to apply for one - Cerebra

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Navigating your child’s education can be daunting especially if your child has special educational needs. The purpose of this article is to explain how to apply for an Education, Health and Care Plan (EHCP) and explain what an EHCP actually is and the rights it gives you as a parent…

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Supporting staff wellbeing is a central part of a whole-school or college approach to mental health and wellbeing.

School and college staff play a crucial role in supporting the education and mental wellbeing of their students.

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Educational Support- Staff Mental Health 

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Educational Support- Staff Mental Health 

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Developing a staff mental health and wellbeing plan is a great place for schools to start when outlining their commitment to prioritising the wellbeing of school staff.

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Want to make a commitment to your staff that you’re prioritising their mental health and wellbeing? Make a start with our plan.

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Tel:01752 254981

Address: Plymouth Foodbank
28 Manor Street
Plymouth
PL1 1TW

Email: info@plymouth.foodbank.org.uk

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If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Advice Plymouth, housing support officers, children's centres, health visitors, social services and some local charities.

1. Get in touch with us.

If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

2. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

If you can't afford food, you can call 01752 668000, option 1 then option 3 to speak to Plymouth City Council, a referral agency partner of Plymouth Foodbank, about getting a voucher. Please note this number is for people who do not have enough money for food - if you are a local organisation or charity that works with people who might need the food bank, please contact us directly.. If you have any questions, please contact the food bank on the number on our contact us page.

3. Bring your foodbank voucher to your nearest foodbank centre.

You can find a list of our local centres and opening times here. When you arrive, one of our trained volunteers will welcome you and have a chat about your situation. We'll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We'll also help to support you in any other ways that we can. Most of our foodbank centres offer a safe and warm environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ's page may help, or feel free to give us a call.

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If you need help from our foodbank there are a few simple steps to follow. The most important step is to get a foodbank voucher. In order to provide the most appropriate help for the circumstances of your situation we work with local agencies.

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The Toolbox is a free service where you can get online support if you have, or think you might have, Autism or ADHD.

Check out our resources, chat with us on the Live Chat, or catch our latest gaming Livestreams! Let's go!

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The Toolbox | Autism & ADHD Support For Young People

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The Toolbox - Online ADHD and Autism Support for Children and Young People

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Jam Up! is an app that empowers children and young people with additional needs (including autism and ADHD) to accomplish everyday tasks (like getting dressed and cleaning teeth), taking the pressure off and making family life just that little bit easier

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Jam Up – by Spectrum Tailored Technologies Ltd.

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Activities, advice and personal stories about parenting and special educational needs and disabilities to help you support your family.

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SEND tips and advice - BBC Parents' Toolkit - BBC Bitesize

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Activities, advice and personal stories about parenting and special educational needs and disabilities to help you support your family.

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This is a guide to help find support, information and resources for children, young people and families.

Within this site, we have included a variety of information, not just about neurodiversity, but also to help with everyday living.

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What is Neurodiversity? 🧠 Neurodiversity Celebration Week | Newsround

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We’ve partnered with The ADHD Foundation Neurodiversity Charity to deliver ADHD advice and support for parents and carers.

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This page is here to help you understand what parental conflict is, what causes it, and how to reduce it in your family.

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Impact of parental conflict on children

Children thrive when their home feels calm, secure, and emotionally safe. But when conflict between adults becomes frequent or hostile, it can affect them in many ways. According to research by the Early Intervention Foundation (EIF) on parental conflict, it can have a negative impact on:

Research also suggests long-term parental conflict may also affect how we parent our children. There can be a 'spillover' of emotion, with parents or carers in distressed relationships sometimes being more hostile and aggressive towards their children as well as less sensitive and emotionally responsive to their children's needs as they try to cope with their situation ( EIF, 2020).

If you're concerned that conflict in your relationship might be having a negative impact on your family, there are things you can do. It's never too late to make positive changes.

How to reduce parental conflict

No relationship is perfect, there will always be conflict, but there are practical things you can do to reduce it.

Disagreements are part of every relationship it's how we handle them that matters. By being open, respectful, and willing to change, you can help create a home where everyone feels heard, safe, and valued.

And remember you don't have to face things alone. There's help and support available.

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Managing parental conflict: a guide to healthier family relationships

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People have different opinions, emotions, and ways of handling stress, so it's natural for conflicts to arise from time to time. What matters most is how these conflicts are managed. This page is here to help you understand what parental conflict is, what causes it, and how to reduce it in your family.

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The Plymouth Online Directory helps people find local services, support and activities across Plymouth. It brings together information for children, young people, families, and professionals all in one place.

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Neurodiversity Wellbeing Team will be supporting all Plymouth families who have a child/young person who experiences challenges with their neurodiversity. This wellbeing support can focus on areas such as sleep, diet, anxiety management, school difficulties, friendships and behaviour strategies for children and young people between the ages of 0 – 18 years.

Tel: 01752 435404

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Our Family Hubs offer a range of support services for families in Plymouth – both in person and online.

Family Hubs support families from pregnancy, through childhood, and up to age 19 (or 25 for those with special educational needs and disabilities).

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A place for families, parents, carers and young people in Plymouth to find support and advice.

Family Hubs provide you and your family with children aged 0 to 19 (up to 25 for Young People with SEND) with support, when you need it, in a way that suits you. Eventually we will have Family Hub points across the City.

Our 'Start for Life' offer, supporting pregnancy through to 4 is the first stage of the programme to go live, you will be able to access this through Family Hubs, Children's Centres and online.

Find your nearest Family Hub on the Plymouth Online Directory.

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A place for families, parents, carers and young people in Plymouth to find support and advice

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A brilliant guide for parents and carers who need to support their young person who is anxious about going in to school or is refusing to go in to school.

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It's normal for children and young people to feel worried about something that's happening at school - for example, when starting a new school or during exams. Sometimes, however, school can become challenging, stressful or distressing over a much longer period of time.

If your child is feeling anxious about school, or not able to go, it can be exhausting for both of you. Mornings in particular can become really stressful for the whole family, as you try to juggle your child's feelings alongside the need to get them to school and get on with your other responsibilities such as work. Even if you manage to get your child to the school gate, you might know how difficult they're going to find the day - or know that you'll be facing the same problem tomorrow morning.

If you're in this situation, we've got advice to help you explore what's going on with your child, make changes at school that can help, and find the support you need if your child can't go to school.

Young people can feel anxious about school for lots of different reasons. They might be worried about making friends or fitting in, find schoolwork or lessons confusing, feel pressured to learn in a certain way or find their relationships with teachers difficult.

Sometimes, going through difficult experiences outside of school - such as bereavement, an illness in the family or being a young carer - can also make it harder for a child to feel settled at school.

For some young people, the school environment isn't right for them, and trying to fit into it can create a huge amount of stress. This might be the case if they are struggling with their mental health, or have a neurodiverse condition or Special Educational Need (SEN) such as autism, ADHD, dyslexia or dyspraxia. This can make the school environment anxiety-provoking and exhausting, especially if their condition or need is undiagnosed or not being well supported.

Young people might show they're feeling anxious about school by:

not wanting to get up and get ready

saying they can't go

worrying a lot about small issues, such as having the right equipment for a lesson

feeling sick, or having stomach aches or headaches

not sleeping well

not doing schoolwork, or their grades dropping

being angry or upset, or acting out - at school or at home

withdrawing - seeming low, quiet or depressed

It's often difficult for your child to articulate the problem. They may be in a heightened state of stress and not know why or feel able to explain. Your child probably wants to feel able to be in school, just as much as you want them to be there. In many cases it just doesn't feel possible.

Sometimes it can be difficult to work out what's making your child feel anxious, and the first step is often helping them to identify exactly what's worrying them. Once you understand the problem, you'll be in a much better position to make changes that can help.

Young people can find it hard to explain what's causing their feelings, and might not be able to answer direct questions like 'what's going on?' Using an anxiety iceberg can help to open up the conversation - giving you a more relaxed way of exploring together what's causing their anxiety.

Watch our video to find out how to make an anxiety iceberg with your child.

If you're making an anxiety iceberg with younger children, you might want to draw images on the iceberg, or encourage them to write simple words. With older children and teenagers, you can ask them to write key words and phrases on the iceberg, or do this as a mind map, with 'school' in the middle and all the things they're finding difficult around the outside.

Through this exercise, you might identify worries such as arriving at school, finding the environment noisy or overwhelming, finding lessons confusing, feeling lonely through the day, or feeling uncomfortable during specific subjects.

Once you understand what's going on for your child, you can use their anxiety iceberg or mind map to communicate with the school and ask for specific changes.

Follow these steps to start a conversation with the school:

Here are some examples of things you can ask the school for:

Remember that even though this situation can be really tough for you and your child, it's a good idea to maintain a positive relationship with the school. Recognise the support they're offering and any changes they're making. This will help you work together to make things better for your child.

Building a relationship with the attendance team at my son's school was hugely helpful, we were talking with them each day.

If your child isn't going to school at the moment, it might feel incredibly stressful and tiring. You might be worried about when they will be able to get back to school or the impact on their education. Or you might feel overwhelmed because you're juggling this alongside work and other family commitments. Things are probably feeling tough for your child too.

During this time, it's important to keep working with teachers and other staff to try strategies that can help your child get back to school. Keep encouraging them to take achievable steps towards attending too. When the right support is in place, it's often easier for a young person to get back into their usual routine if they can return to school as quickly as possible.

If your child's anxiety about school has built up to the point where they can't go, it's a good idea to get them some professional mental health or SEN support. Find out how to do this further down the page.

Alongside requesting professional help, try to:

The school's SEN and attendance policies should be on their website. Knowing what these are can support you during meetings with the school.

This can help if your child is unable to go to school for a longer period of time and you need to ask for more support, including provision of alternative full-time education.

Encourage your child to get up, do some studying and stop for lunch at the same times they would if they were in school. This will make adapting back to school easier. Explain to your child that if they cannot go to school, they will need to study at home - at least until alternative arrangements are put in place. Ask the school to help you facilitate tasks and activities your child can do and use online resources such as BBC Bitesize.

Not going to school could leave your child feeling really isolated. Make sure they stay connected to the outside world by seeing friends and family, doing activities they enjoy and getting outside for walks and exercise.

Speaking to friends online can be really important if your child is feeling isolated at home. Sometimes, however, you might notice that your child is spending lots of time gaming or on their phone, and that this is getting in the way of important daily activities like spending quality time with family, learning, or sleeping and eating well. If this is becoming a problem, have a look at our guide to gaming or guide to social media for more information and advice.

Local authorities must provide alternative education if a child of compulsory school age is unable to attend school over a longer period of time. If your child cannot attend school because of a mental or physical health issue, the local authority should provide an alternative as soon as it is clear that they will be away from school for more than 15 days (either consecutively or over time). Find out how to request alternative education.

Getting back to school after weeks or months may feel extremely difficult for your child, but you and the school can help make it more manageable. Here are some things you can do to help:

Set small, achievable targets, such as visiting the building outside school hours or attending one lesson.

Request a home visit from a school staff member so your child can check in while feeling safe, see that the school cares and discuss any strategies that might help them.

Ask for a reduced timetable, with regular reviews to discuss building back up at a manageable rate.

Discuss changing classes or sets if your child thinks this would help.

Focus on qualifications needed for what your child wants to do next, perhaps dropping a less relevant GCSE to reduce stress.

My son wasn't questioned about his absence when he did feel able to pop in for favourite lessons, helping to ease him back into full days of education.

If your child is struggling with anxiety and it's affecting their day-to-day life, learning or relationships, it's a good idea to find some professional support. Speaking to the GP and finding them a counsellor or therapist are two good places to start. You can find more information about GPs, counsellors and other mental health services in our guide to getting support from mental health services.

If there is no other obvious reason for your child's inability to attend school, they may have an undiagnosed Special Educational Need (SEN) such as dyslexia, autism or ADHD.

If you think this is the case:

Speak to the school's SENCO or your GP to ask for a referral for an assessment.

While you are waiting for an assessment, you can also ask the SENCO to refer your child for support from other professionals, such as an Educational Psychologist or Speech and Language Therapist. These professionals can identify specific needs and make recommendations for additional support the school can put in place - even if your child hasn't had a formal diagnosis yet.

SEN support at school
If your child is diagnosed with SEN, extra support and adjustments should be put in place at school to help them attend and learn. This is called SEN support, and should be available within the school's existing resources. Speak to the school's SENCO in the first instance about how the school will support your child.
Education, Health and Care (EHC) plans
If you do not think your child's needs can be met by the school's existing resources, you can ask the local authority to carry out an Education, Health and Care needs assessment (EHC needs assessment). If the local authority decides your child needs additional support, they will then make an Education, Health and Care plan (EHC plan). This outlines how the extra support they need will be provided. Find out more about EHC plans.
Your Local Offer
Your Local Offer is the information, support and services available for young people with SEN, and for their parents and families. You can find out what support is available in your area by going to your local authority's website and searching for their Local Offer.

While we take care to ensure that the organisations we signpost to provide high quality information and advice, we cannot take responsibility for any specific pieces of advice they may offer. We encourage parents and carers to always explore the website of a linked service or organisation to understand who they are and what support they offer before engaging with them.

We have more tips and advice on supporting your child with school, and information about how you can get in touch with our Parents Helpline.
This page was reviewed in December 2022. It was created with parents and carers with lived experience of supporting their child or young person with school anxiety. We will next review the page in 2025. YoungMinds is a proud member of PIF TICK - the UK's quality mark for trusted health information.
Whether you love the page or think something is missing, we appreciate your feedback. It all helps us to support more young people with their mental health.

Please be aware that this form isn't a mental health support service. If your child is in crisis right now and you want to talk to someone urgently, find out who to contact on our urgent help page.

At YoungMinds we take your privacy seriously. If you'd like to read more about how we keep the information we collect safe, take a look at our privacy policy.

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School Anxiety and Refusal | Parent Guide to Support

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If your child is anxious about school, or refusing to go to school at all, read our tips and advice on how you can support their mental health.

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The Mental Health Support Team (MHST) in Plymouth is here to support children and young people with their emotional wellbeing. Our team work with schools, children and parents to provide early support for mild to moderate mental health difficulties, such as anxiety, low mood, and phobias. We also help schools embed a Whole School Approach to promote positive mental health and offer guidance to parents and school staff on how to best support children and young people.

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We always welcome your feedback about our service. If you’d like to share what we’re doing well or tell us how we could improve, please click the link to let us know!

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First Response is available to anyone in Plymouth at the time of experiencing a mental health crisis.

You do not need to be an existing service user of Livewell.

Just call 111  if you need help 24/7.

First Response 24/7 Crisis Line | Livewell Southwest

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First Response 24/7 Crisis Line | Livewell Southwest

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Livewell Southwest’s First Response Service is a 24/7 crisis line providing advice, support and signposting for people experience mental health difficulties.

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Please note – this is a referral for our Mental Health in Schools Support Team and not a referral for CAMHS support. Our service supports children and young people aged 5 years- 18 years in Plymouth. We can only accept referrals for children and young people registered with a Plymouth GP. For urgent help with mental health needs, please contact NHS 111 and select the ‘Mental Health option’. For adult mental health referrals, please contact Plymouth Options- 01752 435419 Consent: All children under the age of 12 need parental consent Self-referrals, age 12 + will be looked at by a case by case basis.

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Parents and school staff (such as mental health leads or members of the senior leadership team) can refer young people to our service for support. If you are a young person (aged 12 and over) , you are also welcome to refer yourself.

Once we receive a referral, our team will review the information to see whether it meets our criteria. If it does, we will arrange a consultation or assessment to understand your needs and determine how we can best support you. If our service is not the right fit, we will help by signposting you to other services that may be more suitable.

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Social Media Safety Guidelines for Parents and Carers

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Social Media Safety Guidelines for Parents and Carers

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Develop a deeper understanding of young people’s digital lives, spot warning signs, and create safer gaming spaces to confidently guide your children.

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Podcast: Online safety - a young person’s perspective | NSPCC Learning

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Two young people from the NSPCC’s Voice of Online Youth group provide an insight into what life online is like for them, what makes them feel safe online and the online safety topics they’d like to learn more about.