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Which parts of the journey do you and your patients consider to be part of a remote consultation?

Describe the elements and components involved and why you think this is considered a remote consultation.

Examples:

We think this step is part of a remote consultation because...

We don't consider any of these steps to be part of a remote consultation because

Our patients think this is a remote consultation because...

Please use the 'add comment' section below to leave your feedback

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RBD2. Insights walk through and GP activities. May  June 2023_2023-05-30_13-49-28

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RBD2. Insights walk through and GP activities. May  June 2023_2023-05-30_12-57-40

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RBD2. Insights walk through and GP activities. May  June 2023_2023-05-30_13-42-56

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Over the next month, we would like to invite you to:

Explore the following journey example

Read each of the stages and steps (contained within each vertical section)

Double click on the images at the top of each section to see a bigger image and to read the description

Respond to questions 1 and 2

You can do this by:

Clicking on the 'add comment' section underneath each box to share your insights

Email us your responses using the contact details below

Contact details:

Kirstin Blackwell - kirstin.blackwell@nhs.net

Ali Jones - alison.jones142@nhs.net

Feedback deadline: Monday 31st July 2023

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RBD2. Insights walk through and GP activities. May  June 2023_2023-05-30_13-48-38

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RBD2. Insights walk through and GP activities. May  June 2023_2023-05-30_13-47-32

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RBD2. Insights walk through and GP activities. May  June 2023_2023-05-30_13-44-34

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RBD2. Insights walk through and GP activities. May  June 2023_2023-05-30_13-43-38

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The following journey example has been informed by different people's experiences of accessing and engaging with GP services in Glasgow and Oxford.

The example have been created using insights gathered through engagement activities with different people in these practices, including patients, their support networks, service staff and healthcare practitioners.

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How does each step enable safe, effective and inclusive care?

What do you currently do?

What could be done or needs to be done?

Examples:

This is not inclusive because...

We currently do this to make sure this is....

This would impact a person's safety because....

We follow this guidance to ensure

Please use the 'add comment' section below to leave your feedback.

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If you would prefer to access the journey example in it's entirety, please use the attached copy. You can zoom in on each section to make the writing bigger.

Feedback deadline: Monday 31st July 2023

Contact details:

Kirstin Blackwell - kirstin.blackwell@nhs.net

Ali Jones - alison.jones142@nhs.net

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