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Welcome to Neopedia: Neonatal Care Explained

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Welcome to Neopedia: Neonatal Care Explained

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Welcome to Neopedia: Neonatal Care Explained

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Discover Neopedia, your go-to resource for neonatal care information, offering guidance for both parents and healthcare professionals to navigate the world of neonatal health.

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Information about parents' mental health | Bliss

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Information about parents' mental health | Bliss

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The experiences you might face on the neonatal unit can affect your emotional well-being and mental health, which can sometimes stay with you beyond your time in hospital.

Bliss is here to support and empower you to be involved in your baby's care, and you are best able to do this when you are supported to look after yourself too.

This information is for mums, dads and all parents to help you find the support that's right for you. Find out more about how being in neonatal care can affect your mental health and where to get support, how to support someone you know, and how other parents have coped and handled their challenges.

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Information about parents' mental health | Bliss

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The experiences you might face on the neonatal unit can affect your emotional well-being and mental health, which can sometimes stay with you beyond your time in hospital. Bliss is here to support and empower you to be involved in your baby's care, and you are best able to do this when you are supported to look after yourself too.

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Download the app and commit to 10 minutes for 10 days to feel better for your baby and yourself.

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Neonatal Care Leave and Pay: Guidance and FAQs | Bliss

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Neonatal Care Leave and Pay: Guidance and FAQs | Bliss

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Neonatal Care Leave and Pay: Guidance and FAQs | Bliss

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The Neonatal Care (Leave and Pay) Act 2023 – a new leave and pay entitlement for parents with a baby in neonatal care – comes into effect in England, Scotland and Wales on 6 April 2025.

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What to expect when your baby is born prematurely (before 37 weeks)

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What to expect when your baby is born prematurely (before 37 weeks)

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What to expect when your baby is born prematurely (before 37 weeks)

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Other neonatal unit tours within the KSS network

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Other neonatal unit tours within the KSS network

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Click on the hospitals below to find out more about the units within our network and to view each unit's individual website. To find out more about where each unit is situated across our region, you can also visit our interactive map.

Accessibility Toolbar

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Unit Information - Neonatal Network South East

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Click on the hospitals below to find out more about the units within our network and to view each unit's individual website. To find out more about where each unit is situated across our region, you can also visit our interactive map.

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The neonatal networks within the South East region consist of the Thames Valley and Wessex Operational Delivery Network and the Kent, Surrey and Sussex Operational Delivery Network. The two combined networks cover 27 provider units.

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Explore Frimley Park - Neonatal Unit in 3D

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What is the national neonatal audit program?

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What is the national neonatal audit program?

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Please click on the picture to go straight to the link.

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Royal College of Paediatrics and Child Health

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What is the National Neonatal Audit Programme?

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Hello, we are Frankie and Georgie, two parts of Miracle Moon. A place of psychological support for NICU parents, past, present and future.

We both have lived experience of having our babies in neonatal care after being born prematurely at 31 weeks. We connected online, became friends and then business partners, developing Miracle Moon together, and have since provided online support for the NICU community through one-to-one therapy and social media.

Frankie, as a Clinical Psychologist, has been responsible for the educational & supportive content on our social media and works alongside Georgie as a graphic designer to bring meaningful and supportive content to our audience. We are passionate about bringing humanity, kindness, understanding and advocating for NICU parents. Our mission is to connect with as many people who have been through neonatal care as possible, to validate and support, so that no one feels alone in their feelings and experiences.

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Hello, we are Frankie and Georgie, two parts of Miracle Moon. A place of psychological support for NICU parents, past, present and future. We both have lived experience of having our babies in neonatal care after being born prematurely at 31 weeks.

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We are the LGBT Mummies organisation.

Our sole purpose is to support LGBT+ women & people globally on the path to motherhood or parenthood.
We provide guidance on the different family creation pathways through our website, social channels & support groups, whilst providing access to our global community to meet other like-minded families.

From providing guidance on fertility clinics & sperm banks, resources, connecting you to supporting organisations, brands, sharing studies, our private support groups, to celebrating & sharing your lived experiences & our annual events where families come together.

Whether you are thinking of starting a family or have children already
by home insemination, fertility treatment, surrogacy, adoption, fostering. Whether you're a single parent, couple,
co-parent, poly family or a stepparent, all families are welcome.

Our mission is to acquire true equity & equality for LGBT+ families to that of our heterosexual counterparts.

We passionately campaign for LGBT+ family equality & positive policy change. We do this through our ongoing recommendations, training & conversations with the Government, NHS, corporate & charitable organisations, to improve support for LGBT+ families across healthcare, law & society.

Through our educational arm, PROUD FOUNDATIONS, we provide education & training, consultancy services, speakers & project work to educate & enable organisations to better support our community by improving policies, guidelines & resources.

We work tirelessly to inspire people worldwide on their journey, whilst working to 'usualize' & celebrate our families in society, in turn creating a more inclusive future for our children.

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Support same sex families & LGBT women & people looking to start a family & providing a community space for lesbians, bisexuals, trans & non binary women & people

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5 tips to help support Dads through the neonatal journey

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In this video, a breastfeeding counsellor helps a mother with her positioning and attachment whilst breastfeeding.

Key to achieving the Baby Friendly standards is a workforce able to support mothers to breastfeed effectively. This video provides some guidance on this.

You can see more of the 'From Bump to Breastfeeding' DVD on the Best Beginnings website.

Video not working? Contact us

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Positioning and attachment video - Baby Friendly Initiativ

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In this video, a breastfeeding counsellor helps a mother with her positioning and attachment whilst breastfeeding. Watch to learn more.

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Improving the quality of care for children and young people across Frimley and Wexham Park.

It can be extremely stressful when your child is unwell. We know that there is a huge amount of information available at your fingertips, but finding something that provides clear and accurate information is not always easy!

The resources on the Healthier Together website have been developed in partnership between parents and healthcare professionals from across Frimley and Wexham Park using the lead and original initiative Healthier Together 0-18 pioneered by Dr Sanjay Patel https://what0-18.nhs.uk/about-us/introducing-team. As the initiative rolls out nationally, we are collaborating across the country with other regions including South Yorkshire, Wales and Hertfordshire. This provides a platform to share and discuss information nationally and provide consistency in the messages we provide.

You'll find clear information on common childhood illnesses, including advice on what 'red-flag' signs to look out for, where to seek help if required, what you should do to keep your child comfortable and how long your child's symptoms are likely to last.

Most importantly, the resources are used not only by parents but also by healthcare professionals. This means that your child is likely to receive consistently high quality care, irrespective of which healthcare provider you take them to see. And their advice is likely to mirror that on the Healthier Together website. Reducing unnecessary variation improves the overall quality of care and reduces the parental anxiety that inconsistent advice generates

For more information about the vision of Healthier Together, you can listen to a podcast by clicking here.

Core Principles

Parents feel empowered about whether and when they need to seek the advice of a healthcare professional.

Parents are clearly signposted to appropriate healthcare services when required.

At every point of contact, the healthcare practitioner (doctor, nurse, paramedic, pharmacist) should have a clear understanding of the limits of their own competence and when and where to seek guidance.

Parents should receive consistent and appropriate advice across the whole urgent care system.

Standardisation of local referral pathways and clinical guidelines across the whole acute care system, which are understood by all healthcare practitioners.

Effective communication and information sharing between healthcare practitioners and services across the whole acute care system should be in place.

We have actively listened to the views of parents/carers accessing the service as well as the healthcare professionals delivering urgent care paediatric services. By working together we aim to improve how care is delivered to children and young people in the areas covered by Frimley and Wexham Park.

Feedback from parents
"We have been through a month or more of our child (now almost 15 months) being ill with several virus infections and a number of visits to the doctors. It has been a very stressful and worrying time. I have just come across this website (picked up the leaflet from our doctors surgery) and it is BRILLIANT. Simple, reassuring and helpful. THANK YO"It's like a mini doctor for you at home, that's how it is, that's how I see it. It gives all information, what should I do, in what cases I need to go to hospital or how I can treat my baby at home." "It's so clear isn't it? It's simple, it's in your face, you start at the bottom, you tick them off and you go up and start ticking them off and say, okay, this is the point I've got to, we need to go to the doctor or, oh, we've got pain or diarrhoea but no vomiting and nothing else so we're all right. No, I think that's really well laid out and really clear." "He had been struggling to eat for two or three days, and it was clearly stated on the website that don't worry about babies not eating, little and often might be a better way than standard meals. That kind of put my mind at rest actually yesterday, because I was getting a little bit stressed that he wasn't eating the meals in the times that he usually did. Yesterday I changed my strategy and I was feeding him bits here and there, and he ended up eating the same amount, but it was a lot less stressful for me and probably for (name of baby) as well." "We felt reassured that, 'oh actually, my baby's okay, to keep it at home for two, three days, I don't need to panic, or....' It's very good" U."

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Improving the quality of care for children and young people across Frimley and Wexham Park. It can be extremely stressful when your child is unwell. We know that there is a huge amount of information available at your fingertips, but finding something that provides clear and accurate information is not always easy!

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First Steps Nutrition Trust is an independent public health nutrition charity that provides information and resources to support eating well from pre-conception to five years. You can sign up to receive a monthly newsletter.

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https://www.thesmallestthings.org/

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Hello

Welcome to The Smallest Things, a registered charity promoting the good health of premature babies and their families. We're really glad you found us. Whether you're a parent or family member looking for support, an employer wanting to help your staff, or a health professional looking for information, you're in the right place.

Following its #NotMatLeave campaign, The Smallest Things was delighted when the government announced in March 2020 that parents of babies admitted to neonatal care would receive paid time off work.

Plans for 2022/23 were recently made public and once again the government has failed to include neonatal leave. This is despite Prime Minister Boris Johnson assuring us in November 2021 that legislation would be brought forward ''one way or another''.

Neonatal families have been forgotten and continue to be kept apart by work and financial pressures at a time they need to be together most.

About us
The Smallest Things exists because we don't believe there's enough understanding of the unique needs of families of premature babies.
Going home from the hospital is far from the end of the journey through neonatal care. Many babies have longer-term needs and lots of parents struggle mentally, practically and financially following the trauma of NICU. We're here for them.

From signing the petition to extend parental leave to making a donation or hosting a picnic, there are lots of ways you can support The Smallest Things...

Fundraise for us
Fancy getting your trainers on and running 10K? Or perhaps coffee and cake are more your thing? There are lots of ways to raise money for The Smallest Things and we'll support you every step of the way.

Ask your employer
In February 2018, with no sign of new legislation on the cards, we launched our Employer with Heart charter, asking businesses to extend parental leave for staff who have babies born early. Has your workplace signed up to our charter yet?

Make a donation
We're a tiny charity run entirely by volunteers so every penny really does count. Your donations help us to raise awareness, carry out research, host events, consult with government officials and launch schemes such as our 'preemie proud' red book stickers.

Sign the petition
More than 350,000 people have signed our petition asking Kelly Tolhurst MP and government colleagues to recognise the significant and unique needs of families with children born prematurely and to extend statutory leave accordingly. Is your name on the list?

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The Smallest Things exists because we don't believe there's enough understanding of the unique needs of families of premature babies. Going home from the hospital is far from the end of the journey through neonatal care. Many babies have longer-term needs and lots of parents struggle mentally, practically and financially following the trauma of NICU.

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What Rainbow Trust does | Rainbow Trust Children's Charity

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Rainbow Trust Children's Charity supports families who have a child aged 0-18 years with a life-threatening or terminal illness.

Why?

There are an estimated 86,625* children in England with life-limiting or life-threatening conditions. This number has trebled over the last 17 years and is rising. Thousands of families have to face the very real possibility that their child may die and struggle to cope on a day to day basis. Our Family Support Workers provide a lifeline to these families and children.

How?

When a child has a serious illness, family life is turned upside down and time becomes more precious than ever. Rainbow Trust pairs each family with an expert Family Support Worker who enables them to make the most of time together, giving them practical and emotional support, whenever they need it, for as long as is needed.

We support the whole family including parents, carers, the unwell child, brothers, sisters and grandparents. Support is hugely varied and depends on the needs of the family. It can include:

listening to a family's fears and anxieties

helping to explain illnesses, diagnoses and treatments

keeping a seriously ill child company during hospital stays

driving families to medical appointments to help save time and money

organising fun activities to help sick children, their brothers and sisters

support through bereavement and grief.

Watch our video to learn more:

listening to a family's fears and anxieties

helping to explain illnesses, diagnoses and treatments

keeping a seriously ill child company during hospital stays

driving families to medical appointments to help save time and money

organising fun activities to help sick children, their brothers and sisters

support through bereavement and grief.

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Rainbow Trust Children's Charity supports families who have a child aged 0-18 years with a life-threatening or terminal illness. There are an estimated 86,625* children in England with life-limiting or life-threatening conditions. This number has trebled over the last 17 years and is rising.

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Southampton Children's Hospital - neonatal intensive care unit - University Hospital Southampton (uhs.nhs.uk)

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We provide specialist care to sick term and preterm (premature) newborn babies. You can find us on D level in Princess Anne Hospital.

Our state-of-the-art, purpose-built unit has been specially designed as a bright, welcoming and spacious environment for babies and their families. We have 23 intensive and high dependency cots and 14 special care cots. Each cot has monitoring equipment and is colour-coded to give each baby its own place in the world. Parent and carer facilities are available on the unit as well as within the hospital site.

As one of the largest neonatal units in the country, we treat around 900 babies a year and look after babies from across the south and the Channel Islands. We also take babies from other parts of the country for specialised care when needed.

Our unit, in conjunction with Oxford neonatal intensive care unit, operates the Thames Valley Wessex Neonatal Network transport service. This collaboration is known as Southampton Oxford Neonatal Transport (SONeT).

Holding Little Hands - our family support group

Our Facebook group, Holding Little Hands, provides a space for support, latest news and information sharing. The group is run by family liaison sisters from our unit.

Contact us

You can call the unit on 023 8120 6001

Email the neonatal secretaries or call 023 8120 4643 or 023 8120 6007

Fax 023 8120 8522

Neonatal intensive care unit (NICU)
Princess Anne Hospital
Coxford Road
Southampton, SO16 5YA

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We provide specialist care to sick term and preterm (premature) newborn babies. You can find us on D level in Princess Anne Hospital. Our state-of-the-art, purpose-built unit has been specially designed as a bright, welcoming and spacious environment for babies and their families. We have 23 intensive and high dependency cots and 14 special care cots.

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Children and families | Children and Families | Hampshire County Council (hants.gov.uk)

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Children's services Surrey (childrenshealthsurrey.nhs.uk)

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Children and Family Health Surrey is the Surrey-wide NHS community health service for children and young people from birth up to 19 years of age and their parents and carers.

Children and Family Health Surrey includes health visiting, school nursing and school-age immunisation services as well as specialist paediatric, children's community nursing and therapy services to support children and young people who have additional needs requiring ongoing care.

Children and Family Health Surrey services are provided under one contract by three established NHS providers in Surrey: CSH Surrey, First Community Health and Care, and Surrey and Borders Partnership NHS Trust. By working together as one service, Children and Family Health Surrey ensures children and young people are at the centre of the care they receive and improves access to healthcare services across the county.

You can read more about us on the following pages:

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Children and Family Health Surrey is the Surrey-wide NHS community health service for children and young people from birth up to 19 years of age and their parents and carers. Children and Family Health Surrey includes health visiting, school nursing and school-age immunisation services as well as specialist paediatric, children's community nursing and therapy services to support children and young people who have additional needs requiring ongoing care.

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Berkshire - Children and young people online resource

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Berkshire - Children and young people online resource

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Your Baby and you | Children Young People and Families Online Resource (berkshirehealthcare.nhs.uk)

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Children Young People and Families Online Resource

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If you're pregnant or have a child under the age of 4, you could be eligible for the NHS Healthy Start scheme. This means you could be entitled to a discount on vegetables, fruit, milk, infant formula milk, pulses and Healthy Start vitamins.

To find out more, visit the Healthy Start website

Contact the Health Visiting service

If you have a child aged 0-5 and could do with some advice, you can text a member of the health visiting team in confidence using our ChatHealth service.

Perhaps you have some worries about breastfeeding or bottle feeding, child development, toileting, sleep, behaviour, parenting, food and nutrition, or their health.

Send a text to07312 263283and we'll text you back to chat.
ChatHealth is available if you live in Bracknell, Wokingham, Reading or West Berkshire. Please see our Health Visiting page for who to contact if you live in these areas. Please note, ChatHealth is not used for professionals. Please see our Health Visiting page for details of how to contact us.
ChatHealth is a text service only and has successfully supported to date over 2,500 families. We appreciate it is a new and different way of contacting our Health Visiting team and ask that you bear with us while we adapt to using this service. Texting can be an easier way for us to be able to provide you with links and websites that will further support and reassure you with whatever your concerns are.

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Your Baby and you | Children Young People and Families Online Resource

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If you're pregnant or have a child under the age of 4, you could be eligible for the NHS Healthy Start scheme. This means you could be entitled to a discount on vegetables, fruit, milk, infant formula milk, pulses and Healthy Start vitamins.

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Camberley cabs
01276 889889

Frimley cabs
01276 889888

Five sixes taxis
01276 66666

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Villa Bianca
58-60 Frimley High Street, GU16 7JF

Elaichi
Frimley High St, Frimley, Camberley GU16 7HY

The old wheatsheaf
205 Frimley Green Rd, Frimley Green, Camberley GU16 6LA

Toby Carvery
114 Portsmouth Rd, Camberley GU15 1HS

Kims Plaice
68 Frimley High St, Frimley, Camberley GU16 7JE

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A Neonatal Outreach Nurse Service is provided by Frimley Park Hospital. The Neonatal Outreach Nurse is a specialised nurse to support you and your baby.

Support from the neonatal outreach nurse

The role of the Neonatal Outreach Nurse is to facilitate the early, safe discharge of babies and provide a smooth transition from hospital to home.

The Neonatal Outreach Nurse normally visits babies who were born at less than 34 weeks or weighed less than 1.8kg but also visits babies who may have had surgery and some full term babies if there is a need.

The Neonatal Outreach Nurse liaises with Midwives and Health Visitors to ensure any questions or concerns parents may have about their baby or babies are answered.

A vital part of the role is providing infant resuscitation teaching for the parents of babies on the unit. This provides reassurance to parents on basic life support skills. A  DVD is available and practical teaching sessions are carried out using mannequins on the unit or at home.

When is the service available?

Core hours 8am -4pm 5 days a week.

The Neonatal Outreach Nurse is usually on the Neonatal Unit in the mornings.

The office phone number is 01276 604853 with an answerphone.

Mobile number 07787 845094 for Sam Moore (Monday, Thursday and Friday).

Mobile number 07920 138898 for Michelle Pegman (Tuesday and Wednesday).

Please leave your name and contact telephone number and the Neonatal Outreach Nurse will return your call as soon as possible.

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Residents vouchers are available to parents who stay overnight on NNU or whose child is in NNU long term.  The voucher entitles you to ‘staff discount’ in the restaurant.  Please ask one of the nurses or reception for a voucher.

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It is our aim to deliver the best quality care in a safe and caring environment for every baby that is admitted to the Neonatal unit. Decisions on the baby’s best interest will be based on evidence and best practice.

We are committed to providing family centred care, ensuring that the psychological as well as the physical needs of the babies and their families are met. Parents will be involved in the decision making process and actively encouraged to participate in providing comfort and emotional support to their baby as recommended in the BLISS Baby Charter

The Neonatal unit staff, in recognising the needs of the individual, will ensure that all babies, family members, visitors and staffing colleagues are treated with respect, courtesy and dignity.

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Parents are very welcome to use our Family Room during the day if it is showing as VACANT on the door. Please feel free to eat lunch/use your mobile/take timeout etc in there.  Once your baby is off monitors then you can also use this room with your baby.

Within the room, you will find:

·        Sofa

·        Microwave

. Fridge

. Bowls and cutlery

·        Hot & Cold drinks (at Reception)

Please ensure children are supervised at all times.

Please Note: this room is multipurpose and may be being used for a clinic or training.

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Parents wishing to stay overnight may do so in the Family Room as there is a double sofa bed. The Room Hours are 20:00 – 08:00.

Please ask one of the nurses or at Reception if you would like to book to the room. The room is allocated on a first come, first served basis and is booked on a daily basis.

We also have sleeper chairs at most bedsides if parents wish to sleep next to their babies. This is not just for discharge, they can be used throughout your baby's stay.

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Necrotising Enterocolitis | Nec Uk | England

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NEC UK A UK Charity for the condition Necrotising Enterocolitis- What is NEC, nec support, family support. Raise awareness of necrotising enterocolitis.

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Whether you are a new or expectant parent, a professional interested to know about Down syndrome or a member of the public - you've come to the right place!

We hope that our stories and photos reassure you, inspire you and show you the reality of life with Down syndrome. There is a lot of negativity, fear of and ignorance around Down syndrome, but we are the experts on living with someone with Down syndrome and these stories are written honestly from experience and absolute understanding.

#NobodyToldMe is a collection of personal experiences written by young people with Down syndrome, their friends and family.

#NobodyToldMe challenges outdated perceptions and attitudes towards those with Down syndrome by showing the reality of our lives.

We, too, have experienced receiving the news that our baby has Down syndrome, so we know how you're feeling, what you're worried about, or what you are feeling guilty for thinking. We are delighted to have this opportunity to share a little of our lives with you to try to address some of those feelings.

There are groups all around the UK, offering a range of support and community.

Click the button below to see a map showing what groups there are near you.

The stories here are our true and personal experiences. PADS is not affiliated with any religious or political organisation.

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Positive About Down Syndrome - A website by parents for parents and parents-to-be

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Whether you are a new or expectant parent, a professional interested to know about Down syndrome or a member of the public - you've come to the right place! We hope that our stories and photos reassure you, inspire you and show you the reality of life with Down syndrome.

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Information and support of your baby has had a NEC (Necrotising Enterocolitis ) diagnosis.

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NEC UK A UK Charity for the condition Necrotising Enterocolitis- information Section

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HIE Awareness and Support - A great charity that supports families that have a bay diagnosed with Hypoxic ischemic injury

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Peeps HIE Charity | HIE Awareness & Support

Welcome to Peeps HIE

We provide support to parents, families & friends of those affected by HIE (Hypoxic-Ischaemic Encephalopathy), raising awareness of HIE.

Some of the things we do include:

Provide information about HIE

Buddy/peer support

Counselling and therapy

Funding for equipment

Find out more about what we do...

Our Family stories

We pride ourselves on the support we can give to families experiencing the challenges of day-to-day life with children affected by HIE.

Read our Family Stories

Peeps on Twitter

Our information leaflets are written by families, with families, for families.
They can be downloaded from our website, or printed copies sent out - please get in touch if we can help support.

https://www.peeps-hie.org/resources-downloads/

#HeardOfHIE

2

If you'd like to find out more about our new book club, starting in 2024, and register an interest, please check out our website:

It will be online, peer-led, from the comfort of your own home, and just for H.I.E. parents/grandparents/carers.
Suggestions...

We recognise that each H.I.E. journey can be unique; we aim to provide support and guidance tailored to the diverse needs of our community.

Inclusion matters and is an agenda item on every meeting we have with Trustees and employees.

From informational resources to emotional...

Twitter icon
View more

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Peeps HIE Charity | HIE Awareness & Support

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Peeps is a UK charity, dedicated to supporting those affected by HIE (hypoxic-ischaemic encephalopathy). We provide emotional, practical and financial support.

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Available at ASDA with pharmacy - see link for your nearest ASDA

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Asda has partnered with Pampers to offer free nappies for all premature babies from its 254 instore pharmacies across the UK.

The Asda & Pampers partnership is a first for a UK retailer as nappies for babies born pre-term have previously only been available in hospitals or from healthcare providers.

The nappies are available free of charge and parents can pick them up by visiting an Asda pharmacy, which are open from 8am - 8pm Monday - Saturday and 10am - 4pm or 11am - 5pm on Sundays. Parents can find their nearest pharmacy by visiting

Around 1 in 13 babies are born pre-term in the UK, meaning that 60,000 babies each year require specialised care and need smaller sized nappies to protect their delicate skin during critical stages of their development. Pampers Preemie Protection Nappies are Pampers' smallest nappy and are up to three times smaller than a regular newborn nappy. They come in three sizes for babies weighing less than 1.1lbs up to 4lbs when they would move into standard newborn sized nappies.

The nappies have been specially designed in collaboration with neonatal nurses for the most delicate skin with all over fastening for a customisable fit which adapts around medical leads and lines, helping minimise disruption and irritation during nappy changing. A contour fit core provides a narrow, contoured fit between the legs, allowing baby's legs and hips to rest comfortably and support their healthy development.

With no front or back, the nappies have end-to-end absorbency to prevent leakage, and the nappy liner quickly pulls wetness and runny mess away from baby's skin into the core of the nappy to help keep baby's delicate skin dry whilst asleep.

Faisal Tuddy, Asda's Superintendent Pharmacist said: "We are proud to be the first retailer to partner with Pampers, and hope that by offering these nappies for free to new parents from our 254 Asda Pharmacies, those early weeks with a premature baby are made slightly easier. Within our in-store pharmacies, customers can also speak to trained professionals for healthcare advice relating to baby and parent."
Sonal Dash, Asda's VP for Non-Edible and Healthcare said: Nicole Hallak, Brand Director, Pampers UK & Ireland commented: "We are thrilled to be partnering with Asda Pharmacies to offer our Pampers Preemie Protection Nappies free of charge to new parents with premature babies. Pampers is committed to the happy, healthy development of every baby and this partnership allows all UK parents to access quality nappies with our trusted Pampers promise for their precious little ones." "Asda is a values-led organisation and we always put our customers first. We focus our efforts in delivering products to support our communities. This partnership with P&G supports new parents at times which can be scary and challenging, and this is testimony to Asda's culture and purpose."
Pampers continues to work with their long-term partner, Bliss, to support parents with the resources to help them feel more involved & confident in the care of their premature or sick babies and give them the best start in life. For more information and advice, please visit or call their careline on 020 7378 1122.

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Asda Becomes First Retailer to Offer Free Nappies for Premature Babies

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Asda has partnered with Pampers to offer free nappies for all premature babies from its 254 instore pharmacies across the UK.The Asda & Pampers partnership is a first for a UK retailer as nappies for babies born pre-term have previously only been available in hospitals or from healthcare...

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A charity that supplies all newborn/preterm babies with a free outfit

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As much as we would love to supply every hospital with Emily’s Gift Neonatal Boxes this just isn’t possible however as we would love to provide all babies born with an outfit we can offer to post our a Mini Gift Bag.
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Each bag contains:
1 x Vest
​1 x Baby-Grow
1 x Knitted Cardigan
1 x Knitted Hat
1…

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Support and ad I’ve for those with Twins and more

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Finding out you are pregnant with twins, triplets or more can be an exciting but sometimes overwhelming time. We have all the support you need.

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Little Stars at Frimley Park Hospital (Neonatal unit) F105 - JustGiving

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Little Stars - Frimley Park - Frimley Health Charity

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Little Stars - Frimley Park

The team in the unit want to provide the very best for parents. Providing a relaxing and welcoming environment for parents so they can have a comfortable space whilst remaining close to their child. Please click below and reference Little Stars when making your donation.

The Neonatal Unit at Frimley Park has 16 cots and is part of the Kent, Surrey and Sussex perinatal network. We are your local Neonatal Unit and now accept babies from 27 weeks gestation and above.

The team in the unit want to provide the very best for parents. Providing a relaxing and welcoming environment for parents so they can have a comfortable space whilst remaining close to their child. To do this we need to raise funds for new beds, facilities and decoration.

The neonatal team are celebrating a second year of their funded secure Video Messaging technology this Mothers Day. Minimising the separation anxiety in parents of children in the Neonatal Unit, we are proud to fund this facility for its second year. In our first year more than 400 parents have had access to this fantastic service.

Success Story - vCreate

vCreate is an NHS Trusted Secure Video Messaging service that allows nurses in the Neonatal Unit to send video updates to parents for those times when they are unable to be with their babies. With donations from the neonatal charity, Little Stars, the unit is able to provide this service free of charge to all parents costing £3000 a year. The use of regular video updates provides reassurance at a very worrying time for parents and is available to access via email, 24 hours a day.

Siblings, grandparents and extended family can also access videos, with parental permission, to allow them to view the lovely videos the nurses have sent. There has been a very positive response to this service both from parents, who love receiving regular video updates and from staff who enjoy the experience of enabling parents to continue to see their babies when they are not able to attend the unit. Parents have commented that this makes the painful separation from their baby much more bearable whilst continuing to be updated on their progress.

We still need you!

We have already raised £9000 thanks to Louise and Kirsty who run the successful Charity fun day at Warbrook House 2 years in a row! We need to raise a further £10,000 to complete the rooms.

We have two intensive care, six high dependency and eight special care cots and are accredited at WHO Level 3 baby friendly status. We have access to a 24 hour neonatal transport team for babies who require transfer for extreme prematurity, surgery and cardiac referral.

Our aim is to deliver family centred care and encourage parents to be involved in all aspects of their babies care during their stay on the ward. We need your support to enable us to support all members of a family during their time on the ward. A more comfortable bedside chair doesn't sound much but it makes a massive difference to a parent spending many hours sitting with their baby.

FRIMLEY PARK HOSPITAL

The hospital is proud to host the Defence Medical Group (South East) with military medical staff working alongside NHS colleagues to deliver care to patients. The emergency department see 120,000 people every year and admits 55,000. Almost half a million outpatient appointments are provided each year and 5,500 babies are born at its maternity department.

Find out more

whois:AndyWhite Freelance WordPress Gutenberg Developer London

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Little Stars - Frimley Park - Frimley Health Charity

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Support our Little Stars Appeal at Frimley Park Hospital - our appeal which provides a relaxing and welcoming environment for parents so they can have a comfortable space whilst remaining close to their child. This appeal raises funds for new beds, facilities and decoration.

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Offers lots of support and advice for the whole family and onnline counselling support

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We offer confidential bereavement support to anyone affected by the sudden and unexpected death of a baby or young child.

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Donating breast milk after loss

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© 2023 The Milk Bank at Chester - Registered Charity No. 1050015

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Support and advice to twin loss

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We wanted to use our knowledge to try and improve care for parents in the future, by improving staff knowledge, understanding and practice. During our workshops, one of the parents suggested that we use a Butterfly cot card to signify the twin status for the surviving baby and we first started using this in 2015.

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Sands - Saving babies' lives. Supporting bereaved families.

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Sands supports anyone who has been affected by the death of a baby before, during or shortly after birth. Bereavement support is at the core of everything we do.

Sands is here to help you choose the right support for you. Some of the services that we offer include a Helpline for parents, families, carers and health professionals; a UK-wide network of support groups with trained befrienders; an online Facebook support group; a Sands online message board enabling bereaved families to connect with others and a wide range of leaflets, books and other resources available online and in print.

Although we don't offer counselling, our Helpline can help you find what is available in your area and help you request a referral from your GP.

Our free to call Helpline

The Sands National Helpline provides a safe, confidential place for anyone who has been affected by the death of a baby. Whether your baby died long ago or recently, we are here for you.

The telephone helpline is free to call from landlines and mobiles on 0808 164 3332.
Helpline calls are answered by trained bereavement support staff. If counselling is needed we recommend you seek support via your GP who can help you with a referral to your local team.
Language interpreters can be accessed via Language Line. If you are ringing to request support for for a non-English speaker please ring our Helpline and our staff will be happy to help.

The helpline team can also be contacted at helpline@sands.org.uk
Find out about more about our Helpline here
In 2017-18

The Sands Bereavement Support app

The Sands Bereavement Support app was created for anyone who has experienced the death of a baby.

It aims to help bereaved parents and families to find the right information and support at the right time. The app can also be used by healthcare professionals, who would like to know how best to support bereaved parents and their families.
Find out more about the App and how you can download here
Our Sands Groups

Many parents feel that only others who have experienced the death of a baby can offer real understanding. Our countrywide network of over 104 local support Groups, usually run by bereaved parents and family members, offer you the chance to meet others, gain support and share your experience.

Most Sands Groups offer either regular support meetings, telephone support or email support.

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Support for you | Sands - Saving babies' lives. Supporting bereaved families.

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Sands supports anyone who has been affected by the death of a baby before, during or shortly after birth. Bereavement support is at the core of everything we do.

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Getting involved in your babies care (Bliss)

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Getting involved in your babies care (Bliss)

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Skin-to-skin contact - Baby Friendly Initiative

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Skin-to-skin contact is important for babies and mothers to develop close, loving parent-infant relationships and to initiate breastfeeding.

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Positive touch is a way of communicating your love and reassurance to your baby and hearing your baby's needs in return. Babies do communicate, and by watching and listening to your baby you can learn what kind of touch to use and when it is appropriate, safe and pleasurable for your baby.

It's harder for your baby to communicate when exposed to too much noise, too much light, too much cool air, or an uncomfortable lying position. See whether the environment can be calmed down first. In time, you will get to know your baby's individual ways and you may find your baby responding more often and for longer.

Comfort holding

Comfort holding is one of many ways for you and your baby to get to know each other. Your baby may be more comfortable lying in the incubator than being held. In this case, the staff may suggest that you try comfort holding if they think your baby is well enough. Comfort holding is 'still touch'. Cradling your baby with still, resting hands can be more comforting than stroking or massage, which are more stimulating.

Comfort holding can:

soothe your baby during uncomfortable procedures.

settle a restless baby.

help your baby to get back to sleep after feeds and care.

encourage your baby to be quietly awake and responsive.

Comfort holding is a way to experience loving touch when your baby is not ready to be held.

Talk to your baby's nurse about comfort holding. Together you can watch for signs from your baby that will guide you as to when and how to do it.

Be careful to:

Remove watches and jewellery, pull your sleeves up to the elbows, and wash your hands and lower arms. This reduces the risk of infection inside the incubator.

Always make sure that your hands are warm before touching your baby.

If your baby has difficulty keeping warm, make sure there is a layer of fabric (a hat, vest or blanket) between you.

Speak to your baby before touching, so that they are aware of your presence before you start.

Cradle one or both hands around your baby's feet, head or body, and keep them still. Your baby may also like to grasp one of your fingers.

Wait and watch for signs that tell you that your baby is relaxed.

You can continue for as long as you are both comfortable. When you finish comfort holding, move your hands away from your baby very slowly.

Kangaroo Care

Kangaroo Care is skin-to-skin contact when a baby is placed against the parent's chest. Benefits include improvements with lactation and with establishing breastfeeding, and better weight gain for the baby. In the longer term, it helps parents to feel closer to their babies and more confident in caring for them. Kangaroo Care can be used with babies with high medical needs, but this will require careful planning and collaboration with the neonatal staff.

Talk to staff and plan a good time and comfortable place for you to try Kangaroo Care.

While Kangaroo Care is based on direct skin-to-skin contact, removing your baby's clothes is not vital if this is upsetting for him or her. A hat and a blanket for extra warmth might be necessary for very small babies.

Hold your baby chest-to-chest tucked inside your clothes, enclosing him/her to keep his/her temperature stable. Check that the head is well supported and if you can't see your baby easily, try using a hand mirror.

Explore what you both like to enjoy together. Some babies like to have their eyes shielded, others like to be sung to softly or while having a tube feed. Allow time for your baby to settle and get the full benefit.

If you baby is happy, you can cuddle for as long as you are both comfortable. Lie back, relax and enjoy.

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Premature and sick babies undergo many medical procedures that can cause them some discomfort. As your baby's parents, you are the best people to balance this with a positive, reassuring touch.

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Top tips for those early days of parenthood

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#ReadyforParenthood campaign

Congratulations on becoming a new parent

Becoming a new parent is life-changing. It can also be in varying measures exhilarating, exhausting, and extremely challenging. Our #ReadyforParenthood campaign aims to support new parents and carers.

Hear firsthand from parents who've had particular challenges in early parenthood and how they managed to overcome them:

Our campaign covers a variety of different topics related to being a parent, with information and links to useful organisations that can help you. Click on the images below for further information:

Bonding with your new baby takes time. Your baby can hear from around 24 weeks of pregnancy so you can start talking to them before they are born. When your baby is born, you can start to get to know them by having skin-to-skin contact.

Even if they have to stay in hospital you can spend time bonding with them and be part of their care until they are ready to come home.

Holding your baby, making eye contact, smiling and talking to them when you're together or out and about helps them to feel secure and connected. You may not feel an immediate bond with your baby, but taking time to get to know them will build your relationship.

If you are feeling that life as a new parent is difficult, you can talk with friends and family, your midwife, the maternal mental health team or your health visitor for support.

Breastfeeding lowers the risk of breast cancer, osteoporosis and obesity. It naturally uses up around 500 calories a day, and it saves money - formula feeding can cost as much as £45 a month.

In the first few days after birth, breasts produce a golden yellow fluid called colostrum. It's the perfect combination of vitamins and nutrition for your baby, and much easier to digest than first infant formula.

If you need help or support with breastfeeding, ask your midwife or health visitor, or get in touch with your local breastfeeding support group.

If your baby is around six months and staying in a sitting position with steady head and is co-ordinating their eyes, hands and mouth, it may be time to introduce solids. It's important not to rush the process too quickly. Speak to your health visitor if you think your baby is ready.

Your baby should sleep in the same room as you, day and night, for at least the first six months so you can respond quickly if they need you. Babies can overheat with too much bedding or clothing, or if the room's too hot. The ideal room temperature is 16-20°C. Use one or more layers of lightweight blankets; a folded blanket counts as two blankets.

The safest way for your baby to sleep is lying on their back on a firm, flat mattress in a cot, crib or moses basket. Don't worry if they turn onto their tummy or side to sleep once they are old enough to roll over.

Some parents choose to share a bed with their baby. It is important to know how to do this safely and when this may be dangerous. Seek professional advice and follow the safer sleep advice from the Lullaby Trust.

Covid-19 and Influenza vaccinations are recommended in pregnancy to protect you and your baby from serious illness. Ask your midwife, GP or an immunisation nurse for more information.

You can have the Covid-19 vaccine if you are breastfeeding and getting both jabs offers the best protection. Vaccinated people are far less likely to become seriously ill.

Childhood vaccinations are offered free of charge by your GP. As well as protecting your own baby, you're also protecting other babies and children by preventing the spread of disease.

The environments we provide our children help shape their experiences. Try to make eating well and taking regular exercise a priority and it will help promote healthy behaviours to your children.

Exercise increases energy levels and helps you feel good. It doesn't have to mean joining a gym. Pushing the pram or buggy to the shops or in a park is a good way to get active. Some parks even have free green gyms you can use.

Build activity into your everyday. You can use the stairs rather than the lift, walk places instead of driving, walk briskly with your buggy, rather than slowly. You will soon start to feel the benefits.

You may find less time for shopping so preparing healthy meals in advance will help keep your energy up whilst you look after your child. You can prepare meals in bulk and freeze them.

Regular physical activity is great for our bodies and minds. Slower paced activities such as walking are good opportunities to connect with others. Make time to connect with family and friends, in a safe way and take notice of the world around you.

All babies cry, and some cry more than others. Crying is your baby's way of telling you they need comfort and care.

Think ICON: 'I' is for I nfant crying is normal. Every baby is different but after about 2-3 months they should start to cry less each week.

'C' is for C omforting methods can help soothe your baby. Try skin to skin cuddles, breastfeeding, singing to your baby or going for a walk together.

'O' is for O K to walk away if you've checked your baby's safe and the crying's upsetting you. After a few minutes when you're feeling calmer, go back to them.

'N' is for N ever, ever shake, hurt or shout at your baby. Shaking can cause lasting brain damage or death. If you're worried that your baby's unwell contact your GP or call NHS 111.

You are welcome to share this campaign content widely throughout your networks, please ensure the South East Maternity Team is credited wherever possible.

Download our easy read booklet:

Download our Gypsy, Roma and Traveller community version here.

Download our campaign booklet in the language of your choice:

Mini Polls

Please answers the questions below:

Download our #ReadyforParenthood evaluation report:

What is the fourth trimester? - a film by Tommy's

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ReadyforParenthood campaign Congratulations on becoming a new parent Becoming a new parent is life-changing. It can also be in varying measures exhilarating, exhausting, and extremely challenging. Our #ReadyforParenthood campaign aims to support new parents and carers.

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Caring for your baby on the neonatal unit  

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Caring for your baby on the neonatal unit  

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Research shows that parents being involved in their baby's care on the neonatal unit can have positive effects on them and their baby.

Being involved in your baby's care

Some research shows that being more involved can mean that:

Babies spend less time in hospital

Parents feel less stressed

Babies are more likely to gain weight

Parents feel happier with the care their baby is getting

Parents have more success with breastfeeding

Parents are more comfortable and confident when their baby goes home

Babies are less likely to be re-admitted to hospital after they go home

You might not be able to get as involved as you'd like straight away. This might be because you are recovering from the birth, or if you have to return to work.

Whatever your situation, the staff on the unit will work with you to get involved when you can, and in a way that is right for you and your family.

Some parents find that starting with one thing, and building up to take on more care can be a good way to begin.

Skin-to-skin

Research shows that doing skin-to-skin care can help to create connections between you and your baby. Being physically close can help you to feel emotionally close too.

Skin-to-skin care can also help:

Start breastmilk production and breastfeeding, if you've chosen to feed this way

Your baby to sleep better

For you to learn each other's smell, which can help with feeding and creating an emotional connection

For dads and partners to feel physically close to your baby too

There is also some evidence to show that doing skin-to-skin can help to calm your baby, and can reduce any stress or anxiety you feel as a parent, too. It can especially help to soothe them if your baby is having any painful or distressing procedures.

Some evidence also shows that in premature babies, those who had skin-to-skin care had better longer-term outcomes.

Staff on the neonatal unit are likely to ask if you'd like to try skin-to-skin care with your baby, if your baby is well enough. They will also help you to find the best way to do this, for you and your baby.

This means making sure you feel confident and comfortable, and that you take things at your own pace.

Speaking to your baby

Talking to your baby can help them, as well as help you feel more connected to them. Some research shows that parents speaking to their baby in hospital can increase how much oxygen is in your baby's blood, something which is very important to their overall health.

Some research also shows that your baby's heart rate can increase when hearing their mother's voice. You might like to try reading or singing softly to your baby. This is something that wider members of your family can get involved with too.

It is also something which is easy to do even if you aren't able to hold your baby. You might feel a bit self-conscious to begin with, but your baby knows your voice, and hearing it will let them know you are there.

Being physically and emotionally close

Researchers have looked into the differences between being physically close with your baby, and being emotionally close with them.

If you are able to be with them physically, and do things like skin-to-skin, this can help you feel more emotionally connected with your baby too. But the two might not always go hand in hand.

You might be physically close to your baby but find it hard to feel connected with them. Or, you might not be able to spend much time on the unit, but feel connected with them emotionally through photos or videos you've taken, or through clothing that smells of your baby.

It can be really hard to feel connected with your baby in both ways. Some parents feel a lot of pressure to bond, and can feel that their baby's stay in neonatal care is getting in the way of being able to do this.

You're not alone, and there is support for you. You might find it helpful to chat with the staff on the unit and tell them how you're feeling and what you're worried about.

They will be able to suggest ways you can feel closer with your baby, both physically and emotionally.

Getting used to holding your baby

Research looking at the experiences of first time parents whose baby was in hospital found that parents were often nervous or unsure when it came to holding their baby, because they were scared of hurting them.

But the research also showed that once parents in neonatal care did connect physically with their baby, the emotional connection really grew.

If you're unsure of how to hold your baby, or you're worried you might hurt them, you can speak to the neonatal staff. They will explain how best to handle your baby, and what is the safest and best way to do this.

Staff are also very used to these worries from parents, and will be able to reassure you.

We surveyed over 1,200 parents to find out more about how they felt when they arrived on the unit, how they got involved in their baby's care, and how this affected them and their baby.

The most empowering part of getting involved

The parents we surveyed told us that the most empowering parts of getting involved in their baby's care were:

Skin-to-skin

Holding them

Feeding them

Bathing them

Touching them

Clothing them

Talking to them

Reading to them

Singing to them

Watching them

Changing their nappy

Expressing milk

Being involved in ward rounds

There might be other things you would like to do with your baby. Staff on the unit will be able to talk through all the options with you, to help you be as involved as you'd like to be.

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How getting involved on the neonatal unit helps | Bliss

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We often hear that parents find it hard to know how to look after their baby on the neonatal unit. But what are the benefits of being involved? And what do other parents say?

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How can health professionals support my family to get involved?

The nurses, doctors and other health professionals on a neonatal unit can support you to feel more confident in caring for your baby.

They can help by talking through anything that might be stopping you being more involved.

You might like to ask a nurse of other health professional on the unit to support you by:

Showing you how to do your baby's daily cares, like changing nappies, washing them, and dressing them

Giving you clear information about your baby's care, in a way that you understand

Understanding your emotional needs and how staff can support you

Making sure you understand and agree to the treatment your baby needs - this is called consent

Giving you practical information about how the unit works and the policies they have

Giving you any financial help that's available for car parking, hospital food, or other expenses

Showing you where to find further financial support if needed

Showing you where to find support if you are having to travel a long way from home to see your baby

Supporting you to help them, by letting you be a part of life on the unit. For example, many units let parents be there for the health professionals' ward rounds

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Getting involved in your baby's care | Bliss

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Find out how you can be involved in caring for your baby during their stay on a neonatal unit.

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An animated guide to neonatal care

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A stay in neonatal care - An animated guide

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This leaflet is designed to give parents comfort and confidence in the care of their sick or premature baby.

This leaflet covers a wide range of issues and provides a useful tool to help conversations with parents on the neonatal unit.

Printed copies are available for £15 per pack (1-9 packs) or £11 per pack (10 or more packs). There are 50 leaflets per pack and this price includes P&P within UK. Order using the Baby Friendly Resources order form, which you can download from our Resources page.

Public Health Wales have produced a version of the You and Your Baby neonatal leaflet in Welsh, which is free to download.
Orders for UK delivery only, and include postage and packaging costs. Orders may take up to 7 working days to process. The Baby Friendly Initiative reserve the right to re-print items at any time. If you are looking to order audit tools or e-learning, please use our digital resources order form.

You and Your Baby: Supporting Love and Nurture on the Neonatal Unit leaflet

More neonatal resources to support you

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You and your baby leaflet - Baby Friendly Initiative

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This leaflet covers a wide range of issues and provides a useful tool to help conversations with parents on the neonatal unit.

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Some parents feed their premature or sick baby expressed milk or formula in a bottle. Some babies will transition to bottle feeding after being tube fed.

You may prefer to feed your baby expressed milk and/or formula in a bottle alongside breastfeeding. This is called mixed or combination feeding. If you are thinking about mixed or combination feeding, talk to your neonatal team, feeding specialist, midwife, health visitor or GP.

Like other types of feeding, it is important to recognise the signs that your baby is hungry (feeding cues) before bottle feeding. Your baby may demonstrate early feeding cues by putting their fingers into their mouth, making sucking motions (rooting) and becoming restless.

Your baby will want to be close to you while being bottle fed, so this is a great time to have skin-to-skin. When possible, it is best for you or your partner to give bottle feeds so that your baby can learn with you. Doing the following while bottle feeding your baby can help them to feed successfully and be more comfortable:

Make sure you are close to your baby and hold them in the best position suited to your baby, with their head supported. This may be upright or elevated on their side. Some units may advise you to try different positions.

Offer the bottle when your baby shows feeding cues.

Gently invite your baby to take the teat.

Avoid forcing your baby to take the teat or finish the feed.

If the milk comes too quickly, it can be difficult for your baby to coordinate their sucking, swallowing and breathing. A nurse or feeding specialist on the unit will show you teats, bottles and positions that can help your baby to do this more effectively.

Some babies have periods of low oxygen (desaturations) and/or low heart rate (bradycardia) when they are starting to bottle feed or breastfeed. This is normal in some cases and will improve with time, but can be a sign that your baby is not ready for feeding yet. If this happens, it may need to be looked at by a doctor or a speech and language therapist who specialises in swallowing.

Low oxygen and heart rate while feeding can also be a sign of reflux. Reflux happens when some of the partly digested milk or food in the stomach comes back up the tube from the mouth to the stomach (oesophagus). This is common in all babies, but is more common in babies born premature or sick. We have more information about reflux.

Staff on the neonatal unit should support you and show you how to make feeds and clean and sterilise your baby's bottles (see below). They could also encourage you to bring bottles in from home so that your baby can get used to them. For more help and support with bottle feeding, speak to your neonatal team, feeding specialist, midwife, health visitor or GP.

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Find out how to feed your premature or sick baby expressed milk or formula in a bottle.

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Find below a range of useful resources for parents on infant feeding and relationship building, as well as information on overcoming common breastfeeding challenges.

There are various mother support groups which offer infant feeding support:

Find more useful organisations.

Breastfeeding is the healthiest way to feed your baby. If you decide not to breastfeed or to stop breastfeeding, it is possible to restart. Giving infant formula to a breastfed baby will reduce your milk supply. You do not need to eat any special foods while breastfeeding, but it is a good idea for you, just like everyone else, to eat a healthy diet.

Resources to support you

Below is a selection of resources to support you with feeding, caring, and building a close and loving relationship with your baby.

Overcoming breastfeeding problems

You may find whilst trying to establish breastfeeding that you run into problems. Whilst these can be debilitating and painful, thankfully the most common ones can be solved relatively quickly and easily - given the right support.

Unfortunately, support is often not available or, what is worse, mothers are told that problems such as engorgement and sore nipples are a normal part of breastfeeding. This is not true.

Below you can read about how different problems develop, how to spot them at a early stage, and how to solve them by yourself or with the support of a health professional.

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Support for parents - Baby Friendly Initiative

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Resources and information for parents to support with feeding and developing close and loving relationships with their baby.

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If using a breast pump kit we have a milk kitchen on the unit that is available for you to wash the kit in. We will provide you with a storage box to keep it in at your babies bedside.

We have sterilisation bags available to sterilise bottles.

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Unicef UK Baby Friendly Initiative | Hand expression

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National Neonatal Audit Programme (NNAP)

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Some babies in the UK need specialist care when they are born. They may be born too early, with a low birth weight or have a medical condition. Since 2008, our clinical audit aims to improve care to these infants.

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All babies are routinely swabbed for MRSA on admission to the unit.

If your baby has arrived at Frimley from another neonatal unit they will also have a stool sample sent for CPE (carbapenemase-producing Enterobacterales).

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Screening for retinopathy of prematurity - information for parents and carers

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You have been given this leaflet because your baby was born at less than 31 weeks of pregnancy (very premature birth) or had a birthweight under 1501 grams and is at risk of developing ROP. It will give you more information about ROP, clarify what happens during screening and how you can support your baby and explain what happens after screening.

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Read about how newborn hearing screening is carried out, what is screened for, and when you can expect to get the results.

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Every baby is offered newborn blood spot screening, also known as the heel prick test, ideally when they're 5 days old.

What is the blood spot test?

Newborn blood spot screening involves taking a blood sample to find out if your baby has 1 of 9 rare but serious health conditions.

Most babies won't have any of these conditions but, for the few who do, the benefits of screening are enormous.

Early treatment can improve their health, and prevent severe disability or even death.

What does the blood spot test involve?

When your baby is 5 days old, a healthcare professional will prick their heel and collect 4 drops of blood on a special card.

You can ease any distress for your baby by cuddling and feeding them, and making sure they're warm and comfortable.

Occasionally, the sample may need to be taken when your baby is 6, 7 or 8 days old.

Sometimes a second blood spot sample is needed. The reason for this will be explained to you. It doesn't necessarily mean there's something wrong with your baby.

The test doesn't carry any known risks for your baby.

Which conditions is the blood spot test for?

The blood spot test screens for the following 9 rare but serious conditions.

If you, your partner or a family member already has one of these conditions (or a family history of it), tell your healthcare professional straight away.

Sickle cell disease

About 270 babies are born with sickle cell disease in the UK each year. This is a serious inherited blood disease.

Sickle cell disease affects haemoglobin, the iron-rich protein in red blood cells that carries oxygen around the body.

Babies who have this condition will need specialist care throughout their lives.

People with sickle cell disease can have attacks of severe pain and get serious, life-threatening infections. They're usually anaemic because their blood cells have difficulty carrying oxygen.

The blood spot screening test means that babies with sickle cell disease can receive early treatment to help them live healthier lives. This may include vaccinations and antibiotics to prevent serious illnesses.

Pregnant women are also routinely tested for sickle cell disease early in pregnancy.

Read more about sickle cell disease.
GOV.UK also has a factsheet about sickle cell disease
Cystic fibrosis

About 1 in 2,500 babies born in the UK has cystic fibrosis. This inherited condition affects the digestion and lungs.

Babies with cystic fibrosis may not gain weight well and are prone to chest infections.

Babies with the condition can be treated early with a high-energy diet, medicines and physiotherapy.

Although children with cystic fibrosis may still become very ill, early treatment can help them live longer, healthier lives.

Read more about cystic fibrosis.
GOV.UK also has a leaflet for parents whose baby has suspected cystic fibrosis
Congenital hypothyroidism

About 1 in every 2,000 to 3,000 babies born in the UK has congenital hypothyroidism. Babies with congenital hypothyroidism don't have enough of the hormone thyroxine.

Without thyroxine, babies don't grow properly and can develop learning disabilities.

Babies who have the condition can be treated early with thyroxine tablets, and this allows them to develop normally.
The British Thyroid Foundation has more information about congenital hypothyroidism
Inherited metabolic diseases

It's important to let your healthcare professional know if you have a family history of a metabolic disease (a disease that affects your metabolism).

Babies are screened for 6 inherited metabolic diseases. These are:

About 1 in 10,000 babies born in the UK has PKU or MCADD. The other conditions are rarer, occurring in 1 in 100,000 to 150,000 babies.

Without treatment, babies with inherited metabolic diseases can become suddenly and seriously ill. The diseases all have different symptoms.

Depending on which one affects your baby, the condition may be life threatening or cause severe developmental problems.

They can all be treated with a carefully managed diet and, in some cases, medicines as well.

Severe combined immunodeficiency (SCID)

In some areas of England, screening for a condition called severe combined immunodeficiency (SCID) is also being offered as part of the newborn blood spot test. This is to help the NHS decide if screening for SCID should be offered to all babies in England.

SCID causes problems with the immune system. It makes it very hard for a baby to fight off infections like meningitis and pneumonia, which can be life-threatening. About 14 babies born each year in England have SCID.

Ask your midwife if screening for SCID is being offered in your area.
Great Ormond Street Hospital for Children has more information on severe combined immunodeficiency

Does my baby have to have the blood spot test?

The blood spot test is not compulsory, but it's recommended because it could save your baby's life.

You can choose to have screening for sickle cell disease, cystic fibrosis or congenital hypothyroidism individually, but you can only choose to have screening for all 6 inherited metabolic diseases or none at all.

If you don't want your baby to be screened for any of these conditions, discuss it with your midwife.

You should be given information about the blood spot test and the diseases it screens for in advance so you can make an informed decision for your baby.

If you change your mind, babies can be screened up to the age of 12 months for all the conditions except cystic fibrosis. Cystic fibrosis can only be screened for up to 8 weeks of age.

If you have any concerns about the tests, speak to your midwife, health visitor or GP.

When will we get the results?

You should receive the results either by letter or from a healthcare professional by the time your baby is 6 to 8 weeks old.

The results should be recorded in your baby's personal child health record (red book). It's important to keep this safe and take it with you to all your baby's appointments.

If you haven't received your baby's results, speak to your health visitor or GP.

You'll be contacted sooner if your baby screens positive. This means they're more likely to have one of the conditions tested for.

You'll be contacted:

the day the result is available, or the next working day, if your baby is thought to have congenital hypothyroidism (CHT) - you'll be given an appointment to see a specialist

before your baby's 4 weeks old if they're thought to have cystic fibrosis

before your baby's 6 weeks old if they're thought to have sickle cell disease

Screening for cystic fibrosis finds some babies who may be genetic carriers of the condition. These babies may need further testing.

Screening for sickle cell disease also finds babies who are carriers of this or other red blood cell diseases.

Carriers are healthy, although they can experience problems in situations where their bodies aren't getting much oxygen - for example, if they're having an anaesthetic.

Parents of babies who are found to be carriers should be told by the time they're 6 to 8 weeks old.

What do the results mean?

Most babies will have a normal result, which means it's unlikely that they have any of the conditions.

A small number of babies will screen positive for one of the conditions. This doesn't mean they have the condition, but they're more likely to have it. They'll be referred to a specialist for more tests.

It's important to know that screening isn't 100% certain. A baby with a negative screening result may later turn out to have the disease screened for. This is known as a false negative.

Babies with a positive result sometimes turn out not to have the disease - what's known as a false positive.

Occasionally, other medical conditions are picked up by blood spot test screening. For example, babies with beta thalassaemia major, a serious blood disease, will usually be detected. These babies also need to be referred for early treatment.

More information

Take our survey

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Your guide to the newborn blood spot (heel prick) test, including which diseases it screens for and when to expect the results

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What is NNAP and what do we do with the information 

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What is NNAP and what do we do with the information 

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Local Buses/TBus timetables - Surrey County Council (surreycc.gov.uk)axes and Trains

Public transport | Hampshire County Council (hants.gov.uk)

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Pastoral, spiritual and religious support

These services are available for patients and their families to use whilst a loved one is in hospital. Please ask a member of staff if you require more information.

Frimley Park regular short services

Reflection and prayer - Christian Service

Tuesdays from 1.15pm to 2pm in the FPH Chapel

Jummah - Muslim Friday Prayers

Muslim Jummah prayer in the Chapel, 1pm - 1.30pm. (An ablution facility is off the vestibule.)

Sunday Communion

Sundays from 9am to 9.45am in the FPH Chapel

The chaplaincy team will also visit the unit on a Sunday to offer support to those who wish to receive it. Please let one of the nurses know if you wish to receive this.

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Pinetrees Restaurant

Based on the first floor, Pinetrees offers a full range of hot and cold meals, sandwiches, snacks, fresh fruit and beverages to eat in or take away. Pinetrees restaurant and coffee shop is open seven days a week.

Breakfast: 7.30am to 11am (10am on the weekend)
Lunch: 12 noon to 2pm
Dinner: 6pm to 8pm

The coffee shop is open from 7.30am to 8pm

Café Glade

Located on the ground floor just past the hospital’s main entrance reception, Café Glade is open seven days a week offering a selection of hot and cold snacks and beverages.

Monday to Friday: 7.30am to 9pm
Saturday and Sunday – 9.30am to 7pm

Baguette shop

The baguette shop can be found on the ground floor opposite the main entrance reception. It offers a variety of freshly prepared baguettes, baps, rolls and sandwiches as well as drinks, crisps and fruit from Monday to Friday, 9.30am to 3.30pm.

Cash machine

Located on the ground floor just beyond Café Glade at the base of the stairs leading to the first floor.

RVS shop

Located on the right as you arrive through the hospital’s main entrance, this well stocked shop sells a variety of items including newspapers and magazines, cards, stamps, toiletries, confectionery, bottled and canned drinks, groceries and snacks and gifts.

10% of profit from the shop helps to support local emergency services. Remaining profits are donated to the Frimley Health Charity which raises funds to provide state of the art equipment and facilities not provided by the NHS

Monday to Friday: 8.30am to 7.30pm                                        Saturday: 11am to 5pm

Sunday: 2pm to 5pm

Second hand book shop

Run by volunteers, this is located next to the RVS shop in the hospital’s main reception foyer. Donations of books for adults and children are gratefully received and all money raised is used to buy medical equipment for the hospital.

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ICON - Babies cry you can cope - Advice and Support | ICON

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ICON - Advice and support for parents when babies are crying

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Babies cry, you can cope When babies cry it can be stressful and overwhelming. Help is out there and all you need to do is ask. Latest news Testimonials

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Local support groups

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One gift, twice the impact

From now until midday on Tuesday 5th December, donations to The Lullaby Trust made via the Big Give will be DOUBLED at no extra cost to you. Please donate today if you can. One gift will make twice the difference to babies living in crisis situations.

We use cookies to give you the best possible online experience. If you continue, we will assume you are happy for your web browser to receive all cookies from our website. Accept

How to reduce the risk of SIDS

Our safer sleep advice gives simple steps for how you can sleep your baby to reduce the risk of sudden infant death syndrome (SIDS) which is commonly known as cot death. It can give you the peace of mind to enjoy this special time.

Our advice is based on strong scientific evidence and should be followed for all sleep periods, not just at night.

If you have any questions about SIDS or safer sleep, please call our information line on 0808 802 6869 (lines open Monday-Friday 10am-2pm).

Watch our free presentations on how to sleep your baby safely and reduce the risk of SIDS

Things you can do

Always place your baby on their back to sleep

Keep your baby smoke free during pregnancy and after birth

Place your baby to sleep in a separate cot or Moses basket in the same room as you for the first 6 months

Breastfeed your baby

Use a firm, flat, waterproof mattress in good condition

Things to avoid

Never sleep on a sofa or in an armchair with your baby

Don't sleep in the same bed as your baby if you smoke, drink or take drugs or are extremely tired, if your baby was born prematurely or was of low birth-weight

Avoid letting your baby get too hot

Don't cover your baby's face or head while sleeping or use loose bedding

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Reduce the risk of sudden infant death syndrome (SIDS) for your baby by following our safer sleep advice. The advice is based on strong scientific evidence.

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Before you leave the neonatal unit, a trained doctor or nurse will show you how to resuscitate your baby if they stop breathing.

The thought of having to resuscitate your baby can be very scary, and is something that no parent or carer ever wants to have to do or think about. But the training is designed to help you be as prepared as possible.

Research suggests that learning how to resuscitate your baby could help increase your confidence and reduce any anxiety you may have.

If your baby stops breathing, it is important to stay calm and call 999; the emergency call handler will help. If you need to perform CPR on your baby, the call handler will talk you through the process until the ambulance arrives.

We have more information on what to do if you think your baby is becoming unwell.

We are currently reviewing our resuscitation video and will upload the new version later this year. Until then, our friends at the St John's Ambulance have an instructional video about what to do if your baby stops breathing.

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Having resuscitation training can help you be more prepared to care for your premature or sick baby after leaving the neonatal unit.

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Going home from the neonatal unit | Bliss

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You may have a lot to think about when you go home from the neonatal unit with your premature or sick baby. Find out more about preparing to go home, and what support is avaliable.

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Hear the experiences of parents talking openly about their mental health on the unit, how they faced challenges, and how you can get more support from health professionals

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Listen to Your stories on Spotify. We're Bliss, the UK's leading charity for babies born premature or sick. Our podcast presents the voices of parents who have been through a neonatal experience. It's their their thoughts, feelings and advice for other parents, in their own words.

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More support for Dads on the neonatal unit

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According to the charity Sane "1 in 2 people is affected by a mental disorder in their lifetime."

There has too long been stigma and taboo around men talking about their mental wellbeing. Mental wellbeing covers everything from sleeplessness, loneliness, stress to depression, bipolar and dissociative conditions. We all can learn to talk about and work on managing our mental health.
Articles from our Health and Wellbeing Group on Stress Management
Dr Chis Manning Article
Paul Egerton Article
We're very much in support of #timetotalkday and encouraging men to have a chat with someone they trust about how they are coping mentally especially in light of the pandemic.
https://www.optimale.co.uk/trt/trt-manual/male-menopause-mental-health-guide/
'Man Up' and talk about your feelings.

For #timetotalkday, we speak to Chris and Conor , two very different but courageous men. Listen as they share with us their journey in managing their mental health.

"Understanding the Male Menopause and Mental Health"
"We still don't have answers to what happened to my dad but i know he wasn't registered at a doctors and sadly he would never admit if he was in physical pain.
Kayleigh's Story

We were blown away to read Kayleigh's Story on instagram. Read her account growing up with a dad who battled with his mental health.

Toxic masculinity is one of the reasons men don't reach out as they don't want to appear weak. They feel like it's not ok to talk about their feelings or that if they do they'll just be told to "man up" or if they get sick they're told "is it the man flu?"

8 in 10 men would choose to endure an illness rather than seek help - and 39% have let symptoms get to the point where the pain is "unbearable", at which point they had no choice but to visit their GP, according to a survey of 2,000 men by bupa.

They feel like it's not ok to talk about their feelings or that if they do they'll just be told to "man up"

depression is often found to be more difficult to diagnose in men because they don't tend to complain about the typical symptoms and this is why when looking at statistics online it will state that on average more women and non binary people are diagnosed with mental health problems than men yet the rate of male suicide is significantly higher.

please nag your loved ones about going to the doctors for annual check-ups. please know the signs of different mental health disorders and recognise them if someone you know is struggling. please encourage men to talk about their feelings and offer to go with them to any appointments related to it. please never brush them off or take any part in toxic masculinity. please share if you know this might help someone."

Thanks to Kayleigh for sharing her experience with what she describes as toxic masculinity - her post can be found here https://www.instagram.com/p/CKrwIGDg6jL/

Call your doctor or simply someone you trust if you are struggling with Anxiety, Depression, Loneliness, Panic Attacks, Phobias, Seasonal affective disorder, Sleep problems, Stress, Sleeplessness and related concerns.

If you feel you need professional counsel, we have included details of a selection of professional helplines you can call below.

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Mental Wellbeing - UKMSA Men's Sheds Association

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Tackling the taboo surrounding men talking openly about their mental health. Time to talk day is an important reminder of what's at stake.

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Download the DadPad App - Login using your postcode for Free access - DadPad is also available on social media

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New dads will feel excited, but may also feel left out, unsure and overwhelmed. The Dadpad® gives dads-to-be the knowledge and practical skills necessary to support themselves and their partner, so that babies get the best possible start in life.

To complement the original DadPad® set of Cards, the DadPad® has now been developed further as an App to act as an on-the-go supportive guide.

Being rolled out as part of the UK's Maternity Transformation Programme's Better Birth's Strategy, the information and signposting you get will be local to your NHS Trust or relevant Health Authority.

Just select the area that applies to you to open up your DadPad® and get to know what you can do as a new dad. If your area isn't included, let us know and we'll make contact with those who can make it happen!
Build confidence around subjects such as:
- Holding and handling your baby
- Washing and bathing your baby
- Getting to know your baby
- Getting through the first few months
- Supporting your baby's mum
- Looking after yourself
- Supporting each other
.....and much more

As new UK NHS Trusts or relevant Health Authorities adopt the DadPad® App, more locations will appear, as will new up-to-date information and features such as explanatory animations and videos.
From the start, the DadPad® has been working with mums, dads, Health Visitors, Midwives and Public Health Teams to provide the most relevant and accurate information available, and continues to do so.

Having chosen to invest in including and engaging with dads-to-be, and wanting to encourage new dads to get involved and come forward with questions and issues they have throughout their partner's pregnancy and beyond, the DadPad App is free to you.

A very basic parenting app

Very basic advice. I'm soon to be a first time father and found this app to be quite patronising. I appreciate you've got to cater to a wide audience but a lot of this is common sense. Aesthetically, I also think the app is is very quality with poor stock images and an even worse colour scheme. Obviously, the aesthetic feedback isn't crucial but I would suggest the developer(s) seek professional advice on this.

Great app

Our health visitor recommended this app and as a new dad to be I've found this has given me a lot of confidence in advance of our baby being born. Really easy to refer to all topics and being in bitesize chunks manageable to read which is great for anyone like me who hates reading lots. Best app I've downloaded for a new dad to be.

Very helpful

Great clear info. Helps answer the questions you forget or don't know to ask about

The developer, Inspire Cornwall CIC, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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‎New dads will feel excited, but may also feel left out, unsure and overwhelmed. The Dadpad® gives dads-to-be the knowledge and practical skills necessary to support themselves and their partner, so that babies get the best possible start in life. To complement the original DadPad® set of Cards, the...

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Dads Matter - Support and advice

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NHS South East Clinical Delivery and Networks

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Being the parent of a premature baby; interview for the #ReadyforParenthood campaign

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Postnatal depression is a type of depression that many parents experience after having a baby.
It's a common problem, affecting more than 1 in every 10 women within a year of giving birth. It can also affect fathers and partners.

It's important to get help as soon as possible if you think you might be depressed, as your symptoms could last for months or get worse and have a significant impact on you, your baby and your family.

With the right support most people make a full recovery.

Depression during pregnancy

Depression in pregnancy (antenatal depression) is also common, affecting more than 1 in 10 women.

Other mental health symptoms that can occur during or after your pregnancy include anxiety, panic attacks and psychosis.
Read more about mental health in pregnancy

Symptoms of postnatal depression

Many women feel a bit down, tearful or anxious in the first week after giving birth.

This is often called the " baby blues" and is so common that it's considered normal.

The "baby blues" do not last for more than 2 weeks after giving birth.

If your symptoms last longer or start later, you could have postnatal depression.

Postnatal depression can start any time in the first year after giving birth.

Signs that you or someone you know might be depressed include:

a persistent feeling of sadness and low mood

lack of enjoyment and loss of interest in the wider world

lack of energy and feeling tired all the time

trouble sleeping at night and feeling sleepy during the day

finding it difficult to look after yourself and your baby

withdrawing from contact with other people

problems concentrating and making decisions

frightening thoughts - for example, about hurting your baby

Many women do not realise they have postnatal depression because it can develop gradually.

Speak to a GP, midwife or health visitor as soon as possible if:

you think you may be depressed

Many midwives and health visitors have been trained to recognise postnatal depression and have techniques that can help.

Remember that:

a range of help and support is available, including talking therapy

depression is an illness like any other

it's not your fault you're depressed - it can happen to anyone

being depressed does not mean you're a bad parent

it does not mean you're going mad

your baby will not be taken away from you - babies are only taken into care in very exceptional circumstances

Treatments for postnatal depression

Postnatal depression can be lonely, distressing and frightening, but support and effective treatments are available.

These include:

self-help - things you can try yourself include talking to your family and friends about your feelings and what they can do to help, making time for yourself to do things you enjoy, resting whenever you get the chance, getting as much sleep as you can at night, exercising regularly, and eating a healthy diet

talking therapy - a GP may be able to recommend a self-help course or may refer you for a course of therapy, such as cognitive behavioural therapy (CBT)

antidepressants - these may be recommended if your depression is more severe or other treatments have not helped; your doctor can prescribe a medicine that's safe to take while breastfeeding

Local and national organisations, such as the Association for Post Natal Illness (APNI) and Pre and Postnatal Depression Advice and Support (PANDAS), can also be useful sources of help and advice.

Causes of postnatal depression

The cause of postnatal depression is not completely clear.

There are a number of things that may make you more likely to have postnatal depression. These include:

a history of mental health problems, particularly depression, earlier in life

a history of mental health problems during pregnancy

having no close family or friends to support you

a difficult relationship with your partner

recent stressful life events, such as a bereavement

physical or psychological trauma, such as domestic violence

Even if you do not have any of these, having a baby is a life-changing event that can sometimes trigger depression.

It often takes time to adapt to becoming a new parent. Looking after a baby can be stressful and exhausting.

Preventing postnatal depression

There are things you can do during pregnancy to help you keep well, such as maintaining a healthy lifestyle and having someone you can talk to and turn to for support.

Going to antenatal classes and making friends with other pregnant women or new parents can also be helpful.

If you are pregnant or thinking about getting pregnant, talk to a GP or your mental health team if:

you have a history of depression or mental health problems

someone in your family has had mental health problems after childbirth (for example, your mother or sister)

This is so they can offer you appropriate treatment.

You can also talk to a midwife, who can support you or refer you to specialist mental health services if needed. If you have had a mental health problem while pregnant, your doctor should arrange for you to be seen regularly in the first few weeks after birth.

The mental health team, maternity team and GP will work closely with you during your pregnancy and after you have given birth.

Myths about postnatal depression

Postnatal depression is often misunderstood and there are many myths surrounding it.

These include:

postnatal depression is less severe than other types of depression - in fact, it's as serious as other types of depression

postnatal depression is entirely caused by hormonal changes - it's actually caused by many different factors

postnatal depression will soon pass - unlike the "baby blues", postnatal depression can persist for months if left untreated and in a minority of cases it can become a long-term problem

postnatal depression only affects women - research has actually found that up to 1 in 10 new fathers become depressed after having a baby

These factors are equally true of antenatal depression.

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Postnatal depression is a type of depression that many parents experience after having a baby. It's a common problem. Depression in pregnancy (antenatal depression) is also common.

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Perinatal mental health issues can happen in pregnancy and in the first years of being a parent (antenatal and postnatal). Problems can affect new mums as well as dads, people with no history of mental health problems as well as those who have. The word perinatal simply means the time around (peri) childbirth (natal). 

Perinatal Positivity uses the real voices and experiences of women and men who have had mental wellbeing difficulties around the time of pregnancy, childbirth and beyond. We hope it will help you emotionally prepare and find support, if needed, at this time.

ForMed films would like to especially thank the women and men who agreed to be interviewed, to tell their stories and share their experiences to help others. These eight hours of interviews have formed the six minute film.

The film and a number of translations and versions are available to download or embed for free from www.perinatalpositivity.org

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Psychological support for families

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You're not alone, find out what emotional and practical support is available to you here.

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Transfer Closer to Home: The neonatal repatriation of your baby

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Nestled in the heart of Chelsea and a stone's throw away from London's infamous King's Road, Royal Brompton Hospital is at the forefront of advancing heart and lung care.

Founded in the 1840s, initially to treat people suffering from tuberculosis, our hospital has a long-standing history of treating adults and children with heart and lung conditions.

We established Europe's first adult cystic fibrosis clinic in 1964 and our hospital has grown into the largest treatment centre for the condition in Europe.

Also, our adult congenital heart disease unit was the first of its kind in Europe and remains the largest.

Services and facilities

Our services and facilities include:

Sir Reginald Wilson Ward - our private inpatients ward with 28 spacious single-occupancy, en-suite rooms

five operating theatres, a hybrid theatre, four catheter laboratories and over 2,200 staff

a full range of imaging services, including ultrasound, echocardiography, nuclear medicine, CT, cardiac magnetic resonance (CMR), and fluoroscopy

non-invasive cardiology monitoring and lung function

dedicated high-dependency units and intensive therapy units staffed by our expert medical team 24 -hours a day.

A brand-new imaging centre opened in January 2022 providing the very latest in imaging technology. This includes some of the most advanced MRI scanners, CT, ultrasound, echocardiography, interventional radiology and bronchoscopy all in one building.

This helps to reduce scanning times and improve the overall patient experience.

Directions and opening times

Opening times

Our Royal Brompton Private Consulting Rooms, located at the Old Fire Station building on South Parade, is open from 8am to 8pm, Monday to Friday.

Getting here

The private facilities at Royal Brompton Hospital are based across three buildings:

Our Sydney and Chelsea wings are located within the same site, accessible via the main reception on Sydney Street, SW3 6NP.

For Royal Brompton Private Consulting Rooms, go to the Old Fire Station building on South Parade, Chelsea. We are located on the ground floor - look for signage that says, 'Private consulting rooms'.

For private inpatients, ask at the main reception in Sydney Wing to be directed to the private inpatients' reception.

Travelling by public transport

To see bus and train times, you can check Citymapper, or Transport for London's Journey Planner.

London Underground

The nearest tube station is South Kensington (0.4 miles away) which is on the Circle, District and Piccadilly lines.

From there, the hospital is a 10 minutes' walk away. Alternatively, you can take bus number 49 from stop D and get off two stops later at 'Cale Street/Royal Brompton Hospital'.

Walking from South Kensington

Go up the stairs and turn left out of the tube station.

Cross the road towards Pret a Manger and turn left onto Old Brompton Road.

Walk down the road, then turn right onto Fulham Road.

Cross the road and turn left into Sydney Street.

Continue down the street until you see the hospital on your right, opposite St Luke's Church.

Walking from South Kensington to Royal Brompton Private Consulting Rooms

Go up the stairs and turn right out of the tube station.

Cross the road towards Pret a Manger and turn left onto Old Brompton Road.

Walk down the road, then turn right onto Fulham Road.

Cross the road and turn left into Dovehouse Street.

Cross over the road and continue until the road bends to your right.

Follow the road to the right onto South Parade. Continue down the street until you see the Royal Brompton Private Consulting Rooms on your right-hand side.

Bus

Several bus routes serve the hospital:

Bus numbers 14, 211, 345 and 414 stop outside the Fulham Wing on Fulham Road.

Bus numbers 49 and 211 stop on Sydney Street for our main reception.

Bus numbers 11, 19, 22, 211, 49 and 319 serve the King's Road.

Transport for London has a PDF bus route map for the area, which can be found here.

Travelling by car

Check your route using a route planner such as Google Maps. For Sat Navs, our postcode is: SW3 6NP.

Parking for patients and visitors

There is no patient or public parking at Royal Brompton Hospital other than a very limited pickup and drop off area at Sydney Street. There is metered, on-street parking, but in central London, street parking is very limited and not guaranteed. This is worth noting if you have an appointment.

There is a small public car park a few minutes' walk away on Sydney Street, near King's Road and managed by CP Plus Parking:

Sydney Street Car Park
125 Sydney St
Chelsea, London
SW3 6NR

For visitors seeing inpatients, it's easier to park your car at the weekend. Nearby roads are pay-and-display on Saturdays and free on Sundays.

Reserved parking for outpatients

We have five car parking spaces near the hospital, in Dudmaston Mews, available to reserve free of charge. Reservations can be made in the two weeks before your outpatient appointment and are subject to availability.

Please do not use these spaces unless you have a reservation. To book, call +44 (0)20 7351 8012 between 9am and 5pm, Monday to Friday.

Subject to availability, these five car parking spaces in Dudmaston Mews can be used by visitors after 4pm, Monday to Friday.

Parking for disabled badge holders

A small number of disabled parking spaces, owned by the council, are available near the hospital in:

Remember to always display your disabled badge. Please check on-street signage to see the maximum stay.

Congestion Charge and ULEZ zones

Royal Brompton Hospital is situated inside London's Congestion Charge/ULEZ zone. Please check the TFL website for further details on charges and times they apply, including exemptions from charges.

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Royal Brompton Hospital | RB&HH Specialist Care

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Nestled in the heart of Chelsea and a stone's throw away from London's infamous King's Road, Royal Brompton Hospital is at the forefront of advancing heart and lung care.

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How to find St Thomas's Neonatal unit and local information

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Coronavirus (COVID-19)- updated information for visitors

We have some visiting restrictions at this time.

Parents and siblings can be present on the unit at any time. Parents can nominate four other people (family or friend) to visit the neonatal unit with them. Ask the ward clerk or nursing team for a visiting form. Family and friends must visit with a parent, weekdays between 3pm-6.30pm and at weekends 12.30pm-6.30pm. Only 2 people can be at the bedside at anytime and one must be a parent. This will help us to minimise the number of people in the hospital and reduce the risk of spreading infection to keep you and your family safe.

There may be exceptional circumstances to this, which we will discuss with you on an individual basis. Speak to the team or refer to the admission pack for more information about visiting.

Read our latest information on coronavirus.

Location

Sixth floor, North Wing, St Thomas' Hospital.

Directions: turn right at St Thomas' main reception, walk past the toilets and shop and turn left into the North Wing lift A lobby. Take any lift up to the sixth floor.

Family Integrated Care

On the NNU, we believe that parents and staff are equal partners in the care of your baby. We will encourage you to be involved with caring for your baby as quickly as you feel able to after their birth. On our unit we follow a model of care called Family Integrated Care (FICare).

We will help to guide and support you to carry out parenting roles (like changing, cleaning, feeding and holding your baby), as soon as you are ready. Tasks that are more medical remain the responsibility of the doctors, nurses and allied health professionals. We see you as equal, essential members of the team looking after your baby, and pride ourselves on working together to get your baby home as soon as possible. We will support you to feel connected with your baby.

Facilities for parents

After birth, new mothers are cared for on the postnatal ward located opposite the Neonatal Unit.

Unfortunately, we are unable to provide accommodation on the unit itself. For information about places to stay, see accommodation.

There is a parents' room on the unit where you can take a break to make something to eat or drink. This room is not for visitors and if you bring your children with you, you must supervise them at all times.

There are lockers for you to store your belongings when you come to spend time with your baby. Please hang outside coats in the designated coat hook area and bring only small essential items to the bedside.

Your nurse

At the start of each shift, your baby's care will be allocated to a nurse who will work with you to care for your baby that shift. Your bedside nurse is the best person to ask if you need help, but please don't hesitate to ask another member of staff for assistance.

Your doctor

The doctors involved in your baby's care do a ward round every morning. This is a good time to ask questions and share in decision making about your baby's care.

Psychology service

Having your baby admitted to the neonatal unit may not have been something you expected. Our psychology team are here to support you. Ask the team for a referral or for more information.

Neonatal Network

If your baby has been transferred to our unit from another hospital, or you do not live locally to St Thomas' Hospital, we will assess him/her on a daily basis. When well enough, your baby will be transferred back to your local hospital. More information can be found on the London ODN website.

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The Neonatal Unit is based at St Thomas' Hospital. It provides specialist care for premature and sick babies and includes an intensive care unit (NICU), high dependency unit (HDU) and a special care baby unit (SCBU).

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St George's Hospital

Address:
Blackshaw Road
Tooting
London SW17 0QT

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St George's University Hospitals NHS Foundation Trust

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On this page:

At St George's we provide specialist care for the smallest and sickest babies, including those that are born prematurely and those that require surgery. We are the regional centre for the South West London Neonatal Network. Our network has 5 hospitals providing maternity and newborn services. St George's has a large specialist fetal medicine unit, and many women with complex pregnancies are referred to us for expert care. We provide the majority of intensive care for newborn babies in south west London as well as providing some specialist services for neighbouring networks, covering a large geographical area extending down to the south coast. Once babies no longer require specialist care at St George's, we move them to a neonatal unit at one of our network hospitals so that families can be closer to home, and to allow us to take new babies that require our specialist services.

What we offer:

An integrated neonatal unit where babies receive specialist medical and surgical intensive care.

43 cots (12 intensive care, 13 high dependency care, and 18 special care).

4 parent bedrooms where parents can stay on the unit - these are allocated depending on need, and are also used for parents to stay with their baby for 1 or 2 nights before going home.

Facilities in the hospital grounds where parents who live far away can stay (Ronald McDonald House).

Specialist multi-professional paediatric surgical services - including general surgery, ENT, neurosurgery, urology, and a specialist spina bifida service.

Highly trained nurses, including a surgical nurse specialist and a team of Advanced Neonatal Nurse Practitioners. We have one of the lowest rates of agency staff use in London.

Paediatric infectious diseases service - we are one of 3 centres in the UK designated to look after children with HIV.

Close links with the Royal Brompton Hospital for the management of babies with heart problems, including weekly visits from a fetal cardiologist.

Weekly eye-checks for babies at risk of retinopathy of prematurity by doctors from Moorfields Eye Hospital, and facilities for laser therapy.

Weekly neonatal follow-up clinic.

Specialist neonatal developmental clinic for babies born before 30 weeks gestation.

Community neonatal nursing team to support babies in the community discharged to Wandsworth from our unit.

Antenatal (before birth) counselling of prospective parents by appropriate healthcare professionals if problems are expected; this may include neonatologist, cardiologist, geneticist or surgeon alongside our fetal medicine colleagues.

monthly neonatal respiratory clinic for infants with chronic lung disease and congenital lung lesions

Specialist neonatal developmental clinic for babies born before 30 weeks gestation.

Community neonatal nursing team to support babies in the community discharged to Wandsworth.

Our clinics are designed to allow follow-up of babies discharged from the neonatal intensive care unit, and we are unable to accommodate direct referrals to outpatients.

Quality Measures

The survival rates for babies in the SW London Network are better than national averages.

The most recent national parent survey (Picker Institute, 2010) was favourable, and highlighted good communication with families and excellent communication and practice relating to infection control.

We have weekly team meetings where key people involved with the care of babies on the neonatal unit meet. These include fetal medicine, surgical, perinatal, X-ray, and microbiology/infectious diseases meetings.

Grand Round - our consultant neonatologists do a joint weekly ward round to ensure that care is consistent and quality is maintained.

We regularly audit the quality of our care locally, and have 100% participation in the National Neonatal Audits to ensure quality standards are maintained.

We monitor and comply with relevant national standards.

We are on the same site as St George's University, and have close links allowing us to provide excellent teaching and training of students and staff.

We have a specialist Breastfeeding Advisor and Discharge coordinator

An active program of simulation training involving nurses, midwives and doctors from different teams to help prepare staff for emergencies and unexpected events.

Support services for families, including a trained counsellor, and a family-centred care co-ordinator funded by First Touch.

Every year we produce a Unit Report (including mortality and morbidity figures for the unit) and a Governance Report.

Key staff
Consultant neonatologists

Dr Laura DeRooy

Dr Nigel Kennea

Dr Justin Richards

Dr Charlotte Huddy

Dr Nasreen Aziz

Dr Sijo Francis (Care Group Lead)

Dr Donovan Duffy

Dr Anay Kulkarni

Dr Sandeep Shetty

Dr Amy Reid

Head of nursing Matrons

Laura James/Mariella Tonzanu
Neonatal community nursing team Family centered care coordinator Discharge planning coordinator Neonatal counsellor
Referrals

Please note that we do not take direct referrals from GPs to our neonatal clinics, which are designed for following up patients discharged from the neonatal unit.

Contact Details

Reception
020 8725 1936

Secretaries
Sandra McLennon
020 8725 3528

Neonatal sisters office
020 8725 1934

Family Care Coordinator
020 8725 6045

Neonatal Counsellor
020 8725 0033

Key links

Related pages

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Newborn services - neonatal unit - St George's University Hospitals NHS Foundation Trust

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At St George's we provide specialist care for the smallest and sickest babies, including those that are born prematurely and those that require surgery. We are the regional centre for the South West London Neonatal Network. Our network has 5 hospitals providing maternity and newborn services. St George's has a ...

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The Oliver Fisher Baby Unit is a tertiary neonatal facility caring for babies who require intensive care. We care for babies from Medway and the surrounding South East Thames region including Dartford, Gravesend, Maidstone and Tunbridge Wells. We also accept referrals from outside Kent.

Our 36-cot unit provides intensive care, high dependency, special and transitional care services for babies born prematurely or who are sick and require specialist treatment. Around 1,000 babies are treated here each year as part of our neonatal and maternity service.

Babies and families are cared for by a specialist team led by seven consultants and a neonatal matron.

Parents are invited to be with their babies at all times supporting our family integrated care model. Other family members and friends may visit with the parents.

Please contact us for further information:
Anna Francis, Neonatal Matron
Tel: 01634 830000 Ext 5125

Dr Ghada Ramadan, Speciality Lead Neonatal Services
Tel: 01634 830000 Ext 5146
Oliver Fisher Neonatal Unit

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This 26-cot unit provides intensive care for babies born prematurely or who are sick require specialist treatment.

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Neonatal care at William Harvey - East Kent Hospitals University NHS Foundation Trust

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Information about the Special Care Baby Unit and Neonatal Intensive Care Unit at William Harvey Hospital, Ashford

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Information on getting to St Peter NICU and Parking

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Parents

They are a key part of their baby's care team. Not only does this have benefits for babies, but the whole family. This involvement has been shown to reduce stress and anxiety in parents, and improve bonding and attachment.

Evidence is clear that babies have the very best outcomes when their parents are able to be partners in delivering their baby's care. Research has shown babies cared for in this way have increased weight gain and improved breastfeeding rates, and some studies have even shown that babies may go home from hospital earlier.

Meeting New Brothers and Sisters

Having a sibling in neonatal care can be an incredibly stressful time for a child. The disruption in routine, the financial, physical, and emotional strain on the family can evoke a strong emotional response in siblings. It is important to involve your other children in what's happening, and talking to them about how they, and you, are feeling.
We welcome siblings of the baby/ies on NICU between 10am-10pm every day.
All siblings need to be supervised by a parent at all times. When a sibling visits, a maximum of 3 people can stay at the cot side, depending on how busy the Nursery is at that time.

It is important that there is some preparation for what the environment will look like.

Take time to describe what the NICU looks like, talk about photos, and discuss the sensory environment. Describe what they will be able to do during the visit; the need to wash hands, how they may read a book, help with cares or hold their sibling.

Visitors

Visitors of your choice are welcome to visit between 10am-10pm. We ask you to limit the number of peoples at the cot side to 2 people for short periods of time only.

Please explain to your family and friends that they may only visit with you and that we are unable to give them any information about your baby's condition.

However, we ask you, your children and any visitors NOT to come into the nursery if they have a cough, cold, tummy upset or other infections due to the risk of passing it on to your baby or others. Please discuss with the nurse in charge if you are unsure.

No other children (under the age of 16) except baby's siblings may visit.

Please note there may be times when you will be asked to vacate the Nursery, when more space is required to facilitate emergency procedures or there is reduced space. We ask that you respect such requests.

Quiet time

As part of our commitment to family-centred care, we have a period of quiet time each day in our nurseries. The neonatal unit can be a stressful environment for babies and their families.

Quiet time is from 12.30hrs - 14.30hrs daily unless otherwise noted by the staff. During this time you are encouraged to spend time with your baby. This can be a good time for you to have some quality time with your baby and have skin to skin time or just quiet cuddles. We suggest that you ask your visitors to avoid this special time. We recommend that this should be time just for you as parents, or parent and one other nominated visitor. Please feel free to discuss your individual needs with the nurse in charge.

During quiet time the blinds will be closed and the lights dimmed or turned off. Nurses will have planned routine cares for before and after this time and the medical staff will avoid unnecessary procedures at this point. The nursing staff will endeavour to cancel alarms as quickly as they can to avoid extra noise.

However, due to the nature of intensive care and unexpected admissions happening, there will be times where quiet time is postponed or suspended in order to prioritise and provide appropriate care in a nursery.

Infection control

Please help us protect your baby by adhering to the following guidance:

Parents and visitors please remove your coat / jacket and hang it on the clothes rail in the waiting area. Bags should be placed in a the lockers provided.

We ask that all parents and visitors remove wrist watches and bracelets to help reduce the risk of infection.

Prior to entering the clinical area, please disinfect your hands with alcohol hand sanitiser.

You should disinfect / wash your hands again on entering the nurseries and prior to contact with your baby.

Please clean you phone with alcohol wipes as directed by the posters in the nurseries and place in the green tray at your baby's cotside to dry.

We ask that you do not come to NICU if you are unwell e.g., have a cough, cold or tummy bug.

Face Masks

We have made the decision that from Monday 17th 2023 face mask wearing for visitors, patients, and staff will no longer be a mandatory requirement in non-clinical areas of our hospitals.

Face masks will still be available in the main entrances of the hospitals, for those who would prefer to continue to wear face masks, and in clinical areas.

We will continue to monitor the situation and will update you with any further changes to our Infection Prevention and Control measures.

Thank you for your continued support.
David Fluck, Medical Director
Travelling to St Peter's

On our Trust webpages we have details on bus and train time tables. There is also a site map which shows the many car parks at St Peter's Hospital but they do get busy at certain times of the day. As with most hospitals there is a car parking charge. Payments should be made at a nearby machine. All parents who have a baby on the unit are entitled to parking concessions. Please talk to your nurse for further details Note that penalty charges may be enforced by the car parks management company.

Parking

If your baby has been admitted to the NICU or Transitional Care Unit you can apply for extended parking. Please buy a one off £25 weekly parking ticket and speak to the receptionist on NICU to extend your parking. You will be required to give details of your car registration and show your ticket as proof of purchase. This will then extend your parking for the duration of your stay until your baby has been discharged.

How to find us

The unit is located on the 4th Floor of Abbey Wing at St Peters Hospital

Postal Address is:

Neonatal Unit
4th Floor Abbey Wing
St Peter's Hospital
Guildford Road
Chertsey
Surrey
KT16 0PZ

Access to the Unit

For security reasons, the doors to NICU are kept locked. During office hours please ring the buzzer for reception and when asked, state who you are and the name of the child you have come to visit. Out of these hours please ring the room buzzer your child is in.

Please respect the enormous efforts we make to protect all babies. NEVER allow people to enter the unit when we open the door to you, staff wearing a visible Ashford and St Peter's badge can be let through. All of our staff must wear an identity badge at all times.

If someone not wearing an identity badge approaches you or your child at any time, please check with a member of staff.

At night the maternity entrance is locked this is between 21.00hrs and 06.30hrs. If you wish to visit at night you will need to ring the doorbell to the right of the night door.

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Ashford and St. Peter's Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in north Surrey.

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Trevor Mann Baby Unit/Brighton Neonatal Unit 

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Trevor Mann Baby Unit/Brighton Neonatal Unit 

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Information on how to get to Trevor Mann Baby Unit Brighton and unit information

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Location

The Trevor Mann Baby Unit (TMBU) is part of the Royal Sussex County Hospital.

It is located on the 14th floor of the Thomas Kemp Tower Block, accessed from Eastern Road, Brighton, BN2 5BE.
View a map of the hospital site, showing the location of the Thomas Kemp Tower
Visiting information updated in line with Coronavirus (COVID-19) guidance

As a team we are very keen to minimise the impact of the current Coronavirus (COVID-19) concerns on the vulnerable babies we care for here at the Trevor Mann Baby Unit. The following information is intended to be supportive and reassuring and follows best practice and is based on evidence that has been evolving rapidly.

From 17 March visiting on the unit will be restricted to Parents only. Exceptional family situations can be discussed and agreed with the nurse in charge.

Anyone with any respiratory or flu like symptoms should not visit the unit. Please stay away from anyone with these symptoms where possible. Call and discuss with the Nurse looking after your baby if you have concerns about this. Phone numbers for the Nurseries are:
Direct Unit Number for TMBU: 01273 523450
Nursery 1 & 2: 01273696955 ext. 3450

Nursery 3: 01273696955 ext. 3948

Other measures that you can take to minimise spread of this virus are:

Hand Hygiene- Please see practice a good hand washing technique. If you would like your Nurse to demonstrate or assess your hand washing, please ask. Please wash your hands before entering the nursery and use the alcohol gel provided at each bed space before you touch your baby. Please encourage and remind all staff to do this too.

Further measures you could take to improve your hand hygiene would be to remove rings (especially with stones), watches, and false nails and nail varnish. Nails should be kept neat and short. Please wear short sleeve as having no long sleeves means you are able to wash your hands and lower arms effectively. Using hand cream can help prevent your hands from drying out and becoming sore.

Environment- Each baby's bed space is cleaned routinely. Nursing and housekeeping staff would be grateful if you can help keep bed spaces clean and tidy. If you would like to clean your baby's bed space, please speak to the Nurse looking after your baby. Keeping personal belongings at the bed side to a minimum is helpful and taking washing away with you after each visit is appreciated.

Mobile phones - mobile phones have been found to be a significant source of all bacteria and viruses. Please use the wipes that are available in green packets which are suitable for cleaning phones and other electronic devices. If you choose to bring your phone into the nursery with you then please could you wipe your phone when you enter the nursery and then again when you leave. Please remember to gel your hands after handling your phone and before touching your baby.

When you are away from the unit, keeping your environment clean and encouraging others around you with hand hygiene could further protect you from being exposed to the virus.

Social Contact- Whilst we appreciate having a baby in the Neonatal Unit is stressful and you may need support, please consider how many people you are in close contact with outside this unit. Social distancing to prevent the spread of this virus is recommended. If you are concerned you have been in contact with someone who is potentially infected, please speak to the Nurse looking after your baby.

Sources of Support- If you are noticing an impact on your mental health at this time, all of our staff are here to help you. The BLISS charity website also has some good resources for emotional support.

You also might find it helpful to watch the following video:

To support your other children please look at the BBC Newsround website and YouTube where Dr Ranj uses helpful child friendly language to explain the Coronavirus situation.
Thank you for working with us to keep you, your baby and our staff safe.
Claire Hunt, Neonatal Matron

Dr Rob Bomont, Neonatal Clinical Lead

Dr Cassie Lawn, Neonatal Clinical Lead

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Visiting the Brighton site - Trevor Mann Baby Unit

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Location The Trevor Mann Baby Unit (TMBU) is part of the Royal Sussex County Hospital. It is located on the 14th floor of the Thomas Kemp Tower Block, accessed from Eastern Road, Brighton, BN2 5BE. View a map of the hospital site, showing the location of the Thomas Kemp Tower Visiting information updated in line with Coronavirus (COVID-19) guidance As a ...

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Ashford and St. Peter’s Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in north Surrey.

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Special care baby unit (SCBU, SCU or low dependency) - Level 1

This is for babies who do not need intensive care. Often, this will be for babies born after 32 weeks' gestation.

Care can include:

Monitoring their breathing or heart rate

Giving them more oxygen

Treating low body temperature

Treating low blood sugar

Helping them feed, sometimes by using a tube

Helping babies who become unwell soon after birth

Sometimes, a baby might be admitted to a special care baby unit for phototherapy to treat jaundice. But sometimes, this condition is treated in transitional or postnatal care (see above).

Local neonatal unit (LNU) - Level 2

This is for babies who need a higher level of medical and nursing support. If your baby was, or will be, born between 27 and 31 weeks' gestation, you may be transferred to an LNU.

Care on an LNU might include:

Short-term intensive care (usually up to 48 hours)

Short-term ventilation, continuous positive airway pressure (called CPAP) or high flow therapy, for breathing support

Care during periods where their breathing pauses briefly, called 'apnoea' (pronounced ap-knee-ya)

Feeding through a drip in their vein (called parenteral nutrition)

Cooling treatment for babies who have had difficult births or are unwell soon after birth (before being transferred to a neonatal intensive care unit - see below)

Helping babies who become unwell soon after birth

Neonatal intensive care unit (NICU) - Level 3

This is for babies with the highest need for support lasting more than 48 hours. Often these babies will have been born before 28 weeks' gestation, or be very unwell after birth.

You might have been transferred to a different hospital which has a neonatal intensive care unit before your baby was born. This is usually because the staff feel your baby would benefit from this level of care, but that it is safer to transfer your baby before they are born.

Some of the reasons babies are cared for here are when they:

Need help with their breathing (called ventilation)

Need help with their heartbeat and blood pressure

Have a moderate to severe condition affecting their breathing (called respiratory distress)

Need longer-term feeding support through an intravenous (intra-venus) tube or general nutritional support

Need or have just had surgery - including cooling treatment for brain injuries

At a neonatal intensive care unit, all levels of care may also be given to babies from the local area.

Our friends at the Cambridge University Hospitals Trust and Rosie Maternity and Neonatal Voices Partnership have made a video about NICU, especially aimed at big brothers and sisters that helps to explain what NICU is.

I'm confused by the different levels of neonatal care

It can be confusing to understand your baby's level of care.

Sometimes babies might be treated in different types of units because their condition has changed. It might not be clear straight away what type of care your baby is getting.

For example, your baby could be in a neonatal intensive care unit, but getting special care. You can always ask the staff if you want more information about the level of care your baby is getting.

You might hear staff on the unit call the different levels of care by different names than we've used here. Have a look through our neonatal words for some other ways people talk about levels of care.

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It can be confusing to understand your baby's level of care. Here, we talk about the different levels of care neonatal units provide.

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The hospital provides free Wi-Fi to the public. Please find this under your Wi-Fi settings on your phone to be able to use.

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Quiet time is between 12-2pm.

Parents are still welcome to be on the unit and we encourage skin to skin during this time.

Mornings on the unit can be quite busy so quiet time allows the babies a rest period.

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Parking facilities are available at the front of the hospital.

Parking is FREE for parents of babies who are on the neonatal unit. Please ask a member of staff to stamp and sign your car park.

Disabled parking

Parking bays for disabled patients and visitors are located closest to the hospital within the main car park.

Please show your valid blue badge at our car park office to obtain free parking.

Patients may be taken to and collected from the main entrance but please do not park cars in areas where there are double yellow lines or no parking signs. Road space must be kept clear for ambulances and other emergency traffic.

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This starts in nursery 1 at 9am. We encourage parents to be present for the ward round. If you would like to have a private consultation with a member of the medical team, then please discus this with a member of the nursing team and they will do their best to arrange this.

Parent led ward rounds are held on a Thursday at 9am.

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Main reception - 0300 6134357
Nursery 1 - 0300 6134038
Nursery 2 - 0300 6132573