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Pre approval of contractors based on generic WPPs 

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Pre approval of contractors based on generic WPPs 

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We as Area Managers do not grant access, that needs to be sought through IP or access.

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Understanding of each others processes and how they link back to the contractual process at our 14 stations  (i.e. NR as landlord and LUL as SFO) - responsibilities need to be clear. How do we improve our comms?

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Understanding of each others processes and how they link back to the contractual process at our 14 stations  (i.e. NR as landlord and LUL as SFO) - responsibilities need to be clear. How do we improve our comms?

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Do we need a joint process map with clear contact details?

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Do we need a joint process map with clear contact details?

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Action

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Access takes some time and i have had contractors call on a Wednesday asking to access at the weekend

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Very difficult to locate who to contact and when you do response is slow

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No response when using ASPRO and the numbers supplied do not work in the automatic email.

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we are constatntly getting emails re access. when we put in railsys we created an osn that allows access for NR to their areas as a visitor. if the works are not for their area then the process should be to go via infrastructur protection and connor for bakerloo stations.

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we are constatntly getting emails re access. when we put in railsys we created an osn that allows access for NR to their areas as a visitor. if the works are not for their area then the process should be to go via infrastructur protection and connor for bakerloo stations.

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For LU staff, they need to follow a rule book direction to book on contractors, unless they have railsys numbers and sentinal cards access cannot be granted

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Understanding who looks after what is always an issue. Faults get closed because they are seen as ‘not LU’ platforms or faults remain open for months on end despite escalating.

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Last minute requests, no time to review. Often no paperwork/details provided

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Last minute requests, no time to review. Often no paperwork/details provided

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LU requiring NR possessions to work on these sites is a very long, painful process and expensive. We have a revenue share agreement but get very little assistance from NR when we require possessions

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LU requiring NR possessions to work on these sites is a very long, painful process and expensive. We have a revenue share agreement but get very little assistance from NR when we require possessions

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Contractors on site, no fault numbers, no access numbers, incorrect/incomplete documents

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Contractors on site, no fault numbers, no access numbers, incorrect/incomplete documents

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The length of time it takes to get access and cost

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The length of time it takes to get access and cost

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Issues with access to the district line stations west where we share with NWR. Sporadic access granted with last minute cancellations. Large possession costs also. We have a joint responsibility for ensuring the safety of all passengers and a joined up approach with regular meetings and dedictaed points of contacts

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Issues with access to the district line stations west where we share with NWR. Sporadic access granted with last minute cancellations. Large possession costs also. We have a joint responsibility for ensuring the safety of all passengers and a joined up approach with regular meetings and dedictaed points of contacts

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Depending upon what the nature of a request is, i.e., the type of work, depends upon what agreement we (at least in Anglia) are permitted to utilise, i.e., the FPSA for project related works, but this excludes anything classed as '3rd Party Works' or 'Services' such as the ongoing provision of access facilitation.

Each agreement unfortunately takes time to right, gain authority, etc.

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Needs to be a defined process with timelines

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Needs to be a defined process with timelines

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similarly C2C have the ability to use this but when we want to access at their stations it is a drawn out process including booking in advance (via eamils) this isnt always possible  a copy of our liability insurance etc etc. this often proves to be fruitless costing a lot for wasted access

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similarly C2C have the ability to use this but when we want to access at their stations it is a drawn out process including booking in advance (via eamils) this isnt always possible  a copy of our liability insurance etc etc. this often proves to be fruitless costing a lot for wasted access

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An understanding of who to contact and when

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An understanding of who to contact and when

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BAPA turn around, access expectations/planning timescales. 

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BAPA turn around, access expectations/planning timescales. 

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Length of time it takes to organise possession

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Constant request to Area Managers to allow access without following due process

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Constant request to Area Managers to allow access without following due process