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It’s rather amazing to bring together so many different partners to work together towards a common mission and purpose

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ABCD: above and beyond your call of duty

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Relationships matter. It's important to build shared understanding to move forward together.

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Relationships matter. It's important to build shared understanding to move forward together.

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Customer-centric

Going the extra mile.

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The importance of working as ONE team to achieve the ONE Changi Experience!

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A belief of achieving ONE Changi

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Being proud of the organisation/ team and the work you do

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Being proud of the organisation/ team and the work you do

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Humans is the most valuable asset in the organization

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How everyone, no matter how big or small

his/her role is, has such a sense of pride in the work they do

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The staff not only believe in ONE Changi but they also act on it through their action to everyone in CHANGI!

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The importance of serving from the heart to achieve service excellence.

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Many partners diverse missions one common goal

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Many partners diverse missions one common goal

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Going the extra mile (with personal touch) and working towards a common goal despite coming from various companies.

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To provide the structure and platforms to support the stakeholders

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From the heart

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Everyone must believe in the common mission, that is, to make Changi the best! 

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Everyone must believe in the common mission, that is, to make Changi the best! 

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The philosophy of going the extra mile for the PS. I love Changi experience

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Sincerity and willingness to go the extra mile, expressing their belief in the One Changi Mission into action.

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Values are important to govern how we work in an organisation. They guide our professional decisions and the way we behave and act towards others.

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Articulating vision clearly and simply to maximise reach

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The spirit of giving and caring from all closes the gap between one another and keeps everyone going on strong.

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Besides knowing the mission, it is important to instil pride in staff and give them a sense of belonging to achieve the oneness!

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The most inportant: Terminal H - Serve with Heart

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The most inportant: Terminal H - Serve with Heart

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Working together to give children a strong start so that they can soar high!

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Working together to give children a strong start so that they can soar high!

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By design. All is planned in great details

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Intentional campaigns to drive and reinforce beliefs and values.

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Whenever wherever whatever we do - keep ABCD in mind 😀

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The powerful mission of a World Class Airport leading the many partners with many missions to One common goal to achieve it for ONE CHANGi!
Amazing

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Personal touch, sincerity, care are key elements in one Changi

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Personal touch, sincerity, care are key elements in one Changi

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Like the formula for quality service act: ABCD, where customers could truly feel it as it comes from the heart ❤️ 

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Like the formula for quality service act: ABCD, where customers could truly feel it as it comes from the heart ❤️ 

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To have a strong sense of the mission vision & value & work in alignment to achieving a common goal (One Changi)

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Building and supporting our partners to achieve the same mission.

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Everyone working together for a strong start for every child 

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Everyone working together for a strong start for every child 

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How do we move inculcating a sense of mission and ownership of our roles. How do we motivate? More than hygiene factors

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Articulating vision simply and clearly to maximise reach

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Whatever we do, we are representing PEB to provide best possible support to our teachers and children.

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Positive work culture

Team works

Everyone matters

World class services

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Always innovative, friendly n awesome - PEB can soar - our National pride🏆🥇🏅 超级棒！

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Important to help staff see and experience the real impact of their work on the ground by interacting with the people they serve.

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Accurate and prompt data to serve decision making and operations needs of MKs

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Accurate and prompt data to serve decision making and operations needs of MKs

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Know that every piece of work we do will help contribute to OnePEB 😝

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Working together as one for the children!

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The power of HEART and HARD work!

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The quality of the people in any place is the key to greatness - through what they do with their hands, head, and most importantly, heart ♥️

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Today's sharing has reinforced my understanding that one's experience is often determined whether their needs are met and the key is about making effort to understand and connect with them.

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Recognition helps to motivate people to do their best.

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To get the different teams to work together with excellence mindset do we can all achieve the same goal.

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Working together to create a strong start for every child

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Building sense of the importance of our work in impacting others. For me, need not be no 1. It is about being human in a big organisation which can be faceless.

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ABCD - should be that formula we use in engaging the various stakeholders so that they can feel our passion and commitment in our vision to provide a strong start for every child ❤️

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ABCD - should be that formula we use in engaging the various stakeholders so that they can feel our passion and commitment in our vision to provide a strong start for every child ❤️

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Build and strengthen the mission. When each and every member resonates with the organisation’s key beliefs, he/she will be able to show it through their daily interactions with various stakeholders. No one’s action/effort is too small.

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ONE PEB where we develop and feel a strong sense of PRIDE, EMPOWERMENT and BELONGING!

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How to ensure that indeed as many as possible of the 50k employees imbibe the one Changi concept?

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How to ensure that indeed as many as possible of the 50k employees imbibe the one Changi concept?

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Look beyond: what we do, no matter the task significance, are important to help our children soar

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Bite-sized

Progressive rewards and recognition

Iteratives and injects

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The importance of building a strong culture working towards the same goal of one Changi. This strong culture starting from the management will lead the way for the staff, partners, stakeholders to work towards providing the one Changi experience. This culture also help to build great relationships among staff that contributes to team building. Staff also helped to take care of their mental well-being during the difficult times of the pandemic. Building the right culture is paramount to the success of the organisation. Having the right people is also important.

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Putting children at the heart of our work

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Putting children at the heart of our work

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The heart to continue learning and contribute to a better environment for our teacher and children.

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Working together to ensure quality care and education for every preschool child.