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Support Onboarding

Continue to work with Molly

Begin shadowing calls and/or taking some calls

Professional Development and Onboarding

Take IDEA Quizzes to determine areas of content expertise and areas of professional development opportunities.

Directions: Please use these as an opportunity for you to check on areas where you feel comfortable and where you need more information for yourself.  Here is what I would like you to do with each one.

1. Read through the questions with this in mind.  I am not asking you to write anything down to share.  This is just internal for you.

1. What do I already know well enough that I could teach it to someone else?

2. What have I heard before or know about but may need more information?

3. What is totally new information to me, and I need to do some more learning?

2. Go through and answer the questions.  Try to answer them first without looking anything up.

3. Use your resources.  Go back through and use the following resources to find answers that are new or that you are unsure of.  Here are the allowable resources because they have been vetted:

1. Parent Center Hub

2. Our website

3. ODE

4. Wrightslaw

5. Understood

4. Please keep your docs in the shared folder that I created for you.  I know that this will take time and you have other things to do.

Attend all meetings as assigned.

Staff

Get to know staff members.

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Throughout the courses, you will complete a variety of tasks that will support your understanding of the Core Competencies of the Support and Program roles at FACT Oregon.

The Core Competencies include:

Disability Concepts

Disability, Educational, Social and Community Systems and Services, including:

Diversity Equity and Inclusion

Effective Communication

Foundational educational, disability and related laws and legislation

Operational Skills

Reliability

Support

Training and Outreach

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Introduction to Technical and System Training

The technical and systems training course will take you through the systems we use at FACT Oregon for the Support and Program roles.

You'll work on this training while also working in the Content Training Courses.

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You will now read FACT Oregon's Policies, including:

Personnel Policy

Fiscal Policy

Retention Policy

Whistleblower Policy

Youth Protection Policy

When you are done, you will sign an acknowledgment that you have read and understand the policies.

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This section is an opportunity to get to know a little bit about FACT Oregon.

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Welcome to the Team! - FACT Oregon Onboarding Guide

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Welcome to the Team! - FACT Oregon Onboarding Guide

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Welcome to FACT Oregon!

Your choice to work at FACT Oregon is important to us and we appreciate you!

Through this onboarding course you will receive policies, guidelines, and expectations for working at FACT Oregon as well as begin your training to work in Program and Support roles.

Training will focus on content areas of the core competencies for Program and Support, and there will be articles to read, videos to watch, as well as activities to solidify your training.

Feel free to ask questions at any time!

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Ongoing Training and Workshops

Regularly scheduled workshops and opportunities to learn that support our work.

Opportunities for external training and workshops.

Team Collaboration

Engage in collaborative projects that includes summer planning.

Regular team-building activities.

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Day 1 - Wednesday: Company Orientation

Getting Set Up

paperwork

orientation to onboarding

technology set up

Day 2 - Thursday: Getting Set Up

Continue Getting Set Up

Work in Padlet

New Hire Paperwork

About FACT Oregon

Policies and Procedures

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In this section, you'll learn and receive the information you will need in your first days with FACT Oregon.

You will receive and/or complete your:

W4

Direct Deposit information

I9

Metro/PFA Tax Forms

Benefit information (if applicable)

Employee Assistance Program [EAP] information

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Here is a short video of Heather O. showing you how to get into SharePoint.

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This post will take you to the Zendesk Training Padlet.

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Please reach through FACT Oregon's Personnel Policies. Once you are finished, please reach out to your supervisor to discuss and questions that you have. During the meeting we will review the following sections:

Your Work Schedule

Vacation/Sick Leave Requests

Time Record Policies

Remote/Hybrid Work

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FACT Oregon's Newsletter and Social Media

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FACT Oregon's Newsletter and Social Media

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Sign up for our newsletter and join our social media networks for updates and announcements!

Follow Us On Facebook

👇🏼

Facebook

Follow Us On IG

👇🏼

Instagram

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FACT Oregon shares a monthly newsletter with our community members and partners. The Newsletter offers information about our upcoming trainings and events as well as podcasts, articles, and testimonials from our greater community.

Subscribe to our newsletter today!

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Subscribe to Our Newsletter - FACT Oregon

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FACT Oregon shares a monthly newsletter with our community members and partners. The Newsletter offers information about our upcoming trainings and events as well as podcasts, articles, and testimonials from our greater community. Subscribe to our newsletter today!

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Weeks 2-4: Support Training and Staff Mentoring

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Weeks 2-4: Support Training and Staff Mentoring

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Support Onboarding

Work closely with Molly and the support team to understand the specifics of support.

Begin providing support based on plan created with the support supervisor

Professional Development and Onboarding

Take IDEA Quizzes to determine areas of content expertise and areas of professional development opportunities.

Attend all meetings as assigned.

Staff

Get to know staff members.

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The I9 is a requirement for all employers and must be completed within a few days of hire.

Please complete Section 1 of the I9, including signing and dating the form.

Please print the form and give it to your supervisor.

Please provide the required documents to your supervisor.

I9 Form

I9 Instructions

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Once you sign in to Microsoft, please watch this video about how to use Teams.

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Read: FACT Oregon's Youth Protection Policies

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Read: FACT Oregon's Youth Protection Policies

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FACT Oregon's Mission, Vision, Values and Principle Statement

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FACT Oregon's Mission, Vision, Values and Principle Statement

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Vision: Families have high expectations and a vision for the future where all communities are accessible, welcoming, and embrace that disability is natural.

Values: What drives our work

Disability is natural

The importance of high expectations

Self-determination must be assured

Whole lives happen when families experiencing disability engage with their communities

Family involvement is critical throughout the life of a family member with a disability

Equitable access for all and respect for cultural differences

Principle Statement

FACT Oregon empowers families and transforms how communities perceive disability. Our peer support, trainings, and resources equip and empower families, transform how they see disability, and help them have high expectations and dream big dreams for their children. We draw on the lived experience of our team, many themselves parents of youth experiencing disability, and call out the vital role of parent/caregiver as a child’s number one fan and advocate.

FACT Oregon holds that disability is a natural part of the human condition and that people experiencing it have the right and ability to create fulfilling, whole, self-determined lives. We appreciate that parents/caregivers are subject matter experts on their children and are best equipped to help set a north star and a positive trajectory for their lives when they are supported to do so.

We educate families on how to advocate, navigate systems, and build communities in which their children thrive. We believe in inclusion and that we are all part of a larger, diverse community in which everyone has strengths and something to contribute. We strive to create supports that are accessible to all families, with the idea that no child or family should feel alone. We believe that systems should empower families rather than frustrate or impede, and we work towards that goal.

We believe ableism must be addressed and dismantled and that there is no such thing as “too disabled” for self-determination. We believe that, with imagination and creativity, families can discover the right supports to increase their children’s independence and make a whole life possible. Families we support will realize that full, self-determined, independent lives, with real relationships in communities is possible.

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Empower Oregon families experiencing disability in their pursuit of a whole life by expanding awareness, growing community, and equipping families.

Families have high expectations and a vision for the future where all communities are accessible, welcoming, and embrace that disability is natural.

Statement of Principles

FACT Oregon empowers families and transforms how communities perceive disability. Our peer support, trainings, and resources equip and empower families, transform how they see disability, and help them have high expectations and dream big dreams for their children. We draw on the lived experience of our team, many themselves parents of youth experiencing disability, and call out the critically important role of parent/caregiver as a child's number one fan and advocate.

FACT Oregon holds that disability is a natural part of the human condition and that people experiencing it have the right and ability to create fulfilling, whole, self-determined lives. We appreciate that parents/caregivers are subject matter experts on their children and are best equipped to help set a north star and a positive trajectory for their lives when they are supported to do so. We educate families on how to advocate, navigate systems, and build communities in which their children thrive. We believe in inclusion and that we are all part of a larger, diverse community in which everyone has strengths and something to contribute. We strive to create supports that are accessible to all families, with the idea that no child or family should feel alone. We believe that systems should empower families rather than frustrate or impede, and we work towards that goal. We believe ableism must be addressed and dismantled and that there is no such thing as "too disabled" for self-determination. We believe that, with imagination and creativity, families can discover the right supports to increase their children's independence and make a whole life possible. Families we support will realize that messy, full, self-determined, independent lives, with real relationships in communities is possible.

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FACT Oregon helps thousands of families each year navigate raising a child experiencing disability. We empower Oregon families experiencing disability in their pursuit of a whole life by expanding awareness, growing community, and equipping families.

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Support Specialist Role

Begin taking on more significant parts of support independently.

Regular check-ins with the support supervisor and team lead.

Performance Feedback

First formal feedback session with your manager to discuss performance and set goals.

Professional Development Plan

Identify areas for growth and potential training opportunities.

Discuss career trajectory and opportunities within the company.

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You will receive a link to enter your information into Quickbooks, including entering your W4 and direct deposit information.

Please confirm when that is complete by adding a comment to this post that it is done.

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Once you sign in to Teams, please watch this video about how to use Teamflect.

Once you get it installed, here is a video that is an overview of Teamflect.

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How to Install Teamflect and Get Started | Teamflect Install Guide

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Read: FACT Oregon's Whistleblower Policies

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Read: FACT Oregon's Whistleblower Policies

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Read: FACT Oregon’s Annual Impact Report [30 minutes]

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Read: FACT Oregon’s Annual Impact Report [30 minutes]

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Competency: Professionalism | FACT Oregon Foundation and History

Read: FACT Oregon’s Annual Impact Report

Time to complete: 30 minutes

In the comments section of this post, write three (3) news things that you learned and two (2) questions that you have.

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Explore the annual FACT Oregon Reach & Impact Report

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Metro Supportive Housing Services Tax (SHS) Multnomah County Preschool for All Tax (PFA) Employee OPT IN/OUT Form

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Metro Supportive Housing Services Tax (SHS) Multnomah County Preschool for All Tax (PFA) Employee OPT IN/OUT Form

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All employees are required to either opt in or opt out of the:

Metro Supportive Housing Services Tax (SHS)

Multnomah County Preschool for All Tax (PFA)

Please fill this out and send it to Karen McKenney.

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Here is the link to download Zoom.

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Download Center for Zoom Apps and Plugins | Zoom

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Download Zoom apps, plugins, and add-ons for mobile devices, desktop, web browsers, and operating systems. Available for Mac, PC, Android, Chrome, and Firefox.

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Employee Assistance Program [EAP] Review - With Your Supervisor

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Employee Assistance Program [EAP] Review - With Your Supervisor

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FACT Oregon provides an Employee Assistance Program [EAP] to all regular employees.

Employee Assistance Program

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You will receive an acknowledgment for you to sign in your email through Adobe once you have completed reading through the policies. The acknowledgments will include:

Acknowledgment of FACT Oregon Policies

Acknowledgement of FACT Oregon Hybrid/Location - Flexible Employment