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The Care Certificate is an identified set of standards outlining the knowledge, skills and behaviours that workers in the health and social care settings are expected to work to.

The Care Certificate is a programme of theory based education and practical based work that enable you to meet the required standard and be awarded your certificate.

The Care Certificate is a requirement for all patient facing unregistered members of staff within the Trust.

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NHS England Workforce, Training and Education

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leedsth-tr.carecertificateltht@nhs.net

If you have an identified learning or support need, please contact us so we can arrange a suitable plan to support your completion in a way which works for you.

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You will need to create an account if you have not used the e-lfh before.

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The numbers

Our awards

elearning for healthcare won the Smarter Working Live Award in the Digital Transformation category for its COVID-19 vaccination elearning programme. To read more about the team's win visit our news page.

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providing elearning to educate and train the health and social care workforce

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How long do I get to complete the Care Certificate?

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How long do I get to complete the Care Certificate?

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You will be provided with a 12 week deadline.

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Please use the following email: leedsth-tr.carecertificateltht@nhs.net

As a team, we work Monday - Friday and will be able to assist with any questions or additional support you may require. We encourage to contact us as soon as your identify an area of support required so we can support you as best we can.

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There are 15 e-learning modules on the e-lfh website, one for each standard that need to be completed.

Once you have completed each module, there will be an online certificate attached to your account. This will need to seen by a Registered member of staff in your clinical area and the Sign off Document completed for the relevant section.

The staff in your clinical area also need to assess your practical skills and complete the Sign Off Document once you have demonstrated each practical element within your clinical area. This can be by a Registered professional or by an unregistered member of the team, provided they have completed the Care Certificate themselves already.

The final page of the sign off document (page 52 - 'Declaration of Completion') needs to be completed by your line manager.

Once completed, please send a copy of the final page of the sign off document signed by your line manager to us. Please ensure your line manager is copied into this email. A scanned copy or photograph would be sufficient.

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What happens if I don't complete in time?

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What happens if I don't complete in time?

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If you are struggling to meet the 12 week deadline, please get in touch with us and we will be able to support your completion.

If you not completed and have not engaged in the programme within the 12 deadline, we would need to discuss initiating an action plan with your line managers involvement. If this action plan is failed then it would progress to formal performance management with your line manager.

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Once you have submitted your completed sign off document, the team will update their records and your ESR to reflect this. You will also receive an electronic certificate of completion for your own records.

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You will need to print this document off in your clinical area.

Remember your submission requires you to send a photo or scanned copy of the final page of this document to us via email. We will also require your line manager to be cc'd into the email.

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You will receive weekly emails on weeks 1, 2, 3, 4 and 8 which require a response to track progress or highlight any areas of concern.

Please be mindful that failure to respond or engage, may lead to a member of the team visiting your clinical area unannounced to carry out a pastoral visit.

We will also email at week 11 to remind you that submission date is only one week away.

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Assessor e-learning is available via the Care Certificate offering on the above website.

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The numbers

Our awards

elearning for healthcare won the Smarter Working Live Award in the Digital Transformation category for its COVID-19 vaccination elearning programme. To read more about the team's win visit our news page.

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providing elearning to educate and train the health and social care workforce

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Hello my name is Amy, I am a lead nurse working for Leeds Teaching Hospital, I am married with 2 beautiful boys and enjoy walking and a good movie!

I have been a registered adult nurse for nearly 20 years. Throughout my career I have worked in acute nephrology, haemodialysis, paediatric haemodialysis, and critical care. I became lead nurse in August 2022 to learn strategic as well as operational ways of working and I have a passion for staff development at all career levels. All our birds should have the opportunity to fly and the best view comes after the hardest climb!

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Hey! I'm Beth and I'm one of the Learning Facilitators working for Leeds Teaching Hospitals. I studied Health and Social Care in college but quickly realised that university wasn't the route I wanted to go down, so I took 2 years out to travel as much as possible, getting as far as New Zealand. It was such an eye opening experience and I quickly realised after returning to the UK that I wanted to work with people and helping people. I started my career with the NHS just over 3 years ago with no care background through the Healthcare Apprenticeship. I have a passion for sharing my knowledge and skills with others and finding new and more effective ways of working. I look forward to working with and supporting you all through this course!

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Hi,
I'm Courtney, one of the learning facilitators working for Leeds Teaching Hospitals.

I have over 8 years of experience within the NHS. I first started my career when I was just 18 years old as a Maternity Support Worker, caring for mother and babies has been the biggest passion of mine and a career I will cherish forever.

During 2020, I took on a secondment as a Patient Flow Coordinator within the A&E department at St James Hospital. During this job role, I was able to expand my knowledge to a wider variety due to working with multidisciplinary teams.

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Hi I'm Nicki, I have worked at the Leeds teaching hospitals for 10 years. I started as a band 2 apprentice on a ward in the abdominal medicine and surgery department. During my time on the ward I also did the band 3 apprenticeship which helped me to get this job with the workforce and education team. There are lots of opportunities within the trust to keep learning and move forward. I am passionate about patient centred care and doing the job the right way and hope to be able to teach you all good practise.

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I started with LTHT 13 years ago as an Apprentice Clinical Support Worker, worked as a Clinical Support Worker and then went on to study as a Trainee Assistant Practitioner, qualifying as an Assistant Practitioner in 2015 and worked in clinically until 2021 when I secured this role as a Learning Facilitator consolidating my clinical practice with my teaching background.

Having being through a learner journey with LTHT myself, I can understand and empathise the journey our learners go on and love being able to support them on the first step of the journey undertaking the Care Certificate in order to provide consistent patient centred care at a high standard and then for those who decide they would like to progress, see their career progression onto the Trainee Nursing Associate and Transfer To Nursing programme.

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Hello,

I am Vincenzo, one of the Learning Facilitator working for Leeds Teaching Hospital.

I started this marvellous job over 10 years ago in Italy working in hospital, nursing homes and private patients. Arrived 8 years ago in United Kingdom for a better future, I had noticed that sharing work experience, assess and assist new colleagues was not just amazing, but also a key role in my job to maintain good practice.

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Please complete the form below to book onto the Care Certificate Programme

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Please complete the form below to book onto the Care Certificate Programme

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Please use this link if the above QR code is not working:

https://forms.office.com/e/ypCsz3TMfJ

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QRCode for Care Certificate Programme Enrolment

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You are given a set 12 week deadline to complete the Care Certificate.

In order to submit, please send us a scanned copy or photograph of the 'Declaration of Completion' (the final page of the sign of document, page 52) which will be signed by your line manager. Please ensure you have cc'd your line manager into this email also.

Once submitted, the team will update the records, ESR and issue a certificate of completion for your records.

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For any support with creating an account, log ins, accessing e-learning packages.

The 'Live Chat' function on this website is useful if you are struggling to navigate the support options.

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Our live chat service is available 10am - 3pm Monday to Friday
Learning Hub - Issues with resources accessed via ESR
We are currently experiencing an issue with severe lag during busy periods (between 10am and 4pm) where some Learning Hub content accessed via ESR is lagging to the extent it is unusable or fails to load completely.

Our development team have been working continuously to resolve this issue but have been unable to implement a successful outcome. As of this afternoon we have taken the decision to seek external support to help us bring this issue to a successful resolution by Friday 31 st May.

We would advise that learning is accessible via ESR during quieter times of the day and it may be prudent to share this message locally with your staff. We appreciate the impact this is having on compliance within organisations and thank you for your patience whilst we continue to resolve this problem.

Posted 24/04/24 16:07

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Our live chat service is available 10am - 3pm Monday to Friday Learning Hub - Issues with resources accessed via ESR We are currently experiencing an issue with severe lag during busy periods (between 10am and 4pm) where some Learning Hub content accessed via ESR is lagging to the extent it is unusable or fails to load completely.