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Recommended to add more internal documents (e.g., reports). The documents can be linked to the form document on the DomNet.

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Safety Topics and Bulletin are both used during the Monday Safety Meetings.

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There was confusion between [General Safety] and [Safety Topics].

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Fewer questions getting from the field due to The Source

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The portable eyewash topic wasn't in The Source but found in training.

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Accessing The Source with Mobile Devices

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Accessing The Source with Mobile Devices

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John P Elwell (JP) - Transmission Supervisor

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The filter training video by Jason was good.

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Used the filter search bar as a normal search bar when we asked to use the filter.

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For any manual-related post, used the [policy, procedure, Job Aid] filter.

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Tried to access the same post over and over (manual) - less care for the newer posts on The Source

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Transmission

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Needed full size transmission manual instead of pdf

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The Substation manual was under Transmission manual but he didn't think that way.

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Substation crew uses The Source every week but don't know about the filter functionality.

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Found the post faster with the linear (e.g., training filter) way than others

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Metering

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Understood the difference between [bulletin] and [safety topics]

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Looking for specialized filter (e.g., meter)

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Suggested adding more filter such as "backing" under [Driving and Vehicle] filter

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Because WIFI issues, field meterman couldn't get to The Source at the field.

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Break down the EDOG to detailed topics in the filter

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Forgot to click "Show More" - the button should be more pop

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Suggested to getting notification by topics

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Daily Field Operation topics (recent safety topics, policy, procedure, etc.) - based on job title or description

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Too many clicks to get where I need to be

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Distribution

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The Forklift training should be under Compliance training. This includes any annual review.

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The Search Bar would be a lot easier.

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The promo bar should be on top of the screen.

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Joe D Fesler - None of his employees know how to filter.

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Prefers the numerical order for training program (steps) instead the newest to oldest.

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Betty Gravatt - Distribution

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Little tutorials video on how to get to The Source

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Too busy on the screen but seem like a right amount of filter for the contents

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Betty - East Richmond crews not using The Source often due to the internet issues

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Searching with Filter Functionality Video

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Searching with Filter Functionality Video

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Nathen A Colunga - Distribution

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Used the toughbook during the survey. The filter icon is hard to see in tough book.

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Nathen - East Richmond uses The Source for Safety meeting and manuals.

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T&D Job Hazard Analysis (JHA) & Safe Work Plan is Hard to Find

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T&D Job Hazard Analysis (JHA) & Safe Work Plan is Hard to Find

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Didn't know he suppose to click the gray area after using the filter

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Needs [Job Hazard Analysis] or [Official Document] filter

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Needs [Job Hazard Analysis] or [Official Document] filter

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[Job Hazard Analysis] or [Official Document] filter needed for T&D JHA

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Based on the role, the most common items to use

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He thinks the work method is actual task in the field | He normally starts from manual if you is looking for any information.

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Updated and Outdated Information (Document Control)

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Updated and Outdated Information (Document Control)

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There is a lot of information on the Source, but it is important that it’s most updated information is released for review and current accuracy.

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Various Features available for the users (as a reference)

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He was more looking for high-level filter such as Procedure or Work Method.

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how to properly load and input our own content. Removes the burden of time from your team and would allow trained and "qualified" individuals from my team to load and modify our own content; especially with the advent of the QR codes and other innovation we are implementing.

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Video Instructions on How-To Use the Filter

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Video Instructions on How-To Use the Filter

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Video instructions on how to use the filter would be helpful

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A short video on where the filter is located and show how to click it to pull up the menu on the left. Most trainees do not know it is there and just type in the search bar to find what they are looking for.

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Overall usage, layout specifics, using the filter effectively

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Voltage tester in the search field and then narrowed by manual. The directions are too vague to know exactly what to look for. Too many manuals.

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tried just safety topic, but too many returns. When I tried to keyword search within what I thought were the filter results, it resets the filter and I had to then re-select the category filter.

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using gloving review in the search term and then filtering by training...if someone doesn't know the difference between a program and a course, they wouldn't know where to go without a lot of hunting and pecking.

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The Filters in The Source are Very Cumbersome to Use

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The Filters in The Source are Very Cumbersome to Use

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The filters in The Source are very cumbersome to use if you don't know the inner structure of the site, which most folks don't know, especially if they are new. There are no definitions of the categories, too many categories to choose from, and the way you can't select the filter and then use the keyword to search within those results is less than ideal. From an end user perspective, most people won't know all of the different filter options in the filter field. Looking at it from a fresh set of eyes that don't use the site all of the time, it's a confusing layout and the filter function isn't helpful (I've received feedback from some newer Designers stating that as well). Once you know more about the way things are organized, the filters might be helpful, but there definitely needs to be a set of job aids developed and placed front and center on the site on how to use the site. The links at the top don't include all of the material related to the topic listed so they're not very helpful right now either. The overall concept of the site is great, but the structure isn't great for new-ish users.

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Just general use or on how to save source material to you cellphone.

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Would like to see full manuals put back on the source. We like to download the full manual to the desktop. it helps to have quick access when we get phone calls about a topic instead of having to wait for internet. also helps when we don't have internet access in the field.

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document mining for specific topics or information

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Unfamiliar with how to use source search tools and difficulty navigating the tool bar. I became frustrated with the amount of unrelated and outdated material the filter would locate.

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Filters were not much help for me. However, they may help others.

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"use the source" full access to upload, edit and maintain posts? If we do have that access I am unaware and some form training would be helpful.

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General functions of the program

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I find using the filter is not the easiest to find material. It seems like using the filter function is not the most user friendly.

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Took too much time to utilize filter.

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Good experience. Great exercise, helped identify some materials that need to be updated. Should do this at least annually.

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Prefer less clicking like the [COVID-19 Update] filter

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Walter W Grooms - his bookmark was always selected

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Jeff Long (Metering) was able to find the content with the filter very quickly.

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In the Categories, he tends to select multiple category filters.

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Used Both Linear Way and Other Way (Mixed)

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Used Both Linear Way and Other Way (Mixed)

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He uses linear way to find the Training Program and uses other way to find the other content.

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Would like to filter down by job task/job title.

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Used the promo bar links (dist. manuals, safety dashboard, training, etc.)

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Easier to Use the Filter with a Good Understanding of Content

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Easier to Use the Filter with a Good Understanding of Content

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He can guess the filter better than others because he knows what the content might be.

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He knows where the filter icon is but filter icon should be more above on the page.

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Found everything. I feel the Source is very user friendly.

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He used the Content filter [Presentation] for Gloving review.

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Anthony Barni - was good at using the filter and The Source.

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The Source is a fantastic tool for finding information quickly.

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I have found my way around the Source to get necessary information for course content, etc.

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Very user friendly when searching for the related material. Everything was relatively easy to find and you also find out how much great material and information is on the Source.

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User friendly in my opinion, usually find what I need while searching on Source. Always assumed if I can not find what I am searching for than it is unlikely to be on the Source.

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No issues. Easy to follow.

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I didn't really know about the filters, I usually just used the search bar. That said, I did find the filters helpful and I will play around with them more now that I know they are there. I think it's a good way to help people search for what they're looking for.

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If there were more drop down menus to make it more easier to see what you are trying to search for that would be helpful.