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Thank you for all of the work you've been doing to make things better for our customers and our internal team.  It is really making a difference!
-LaKeshia

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-leo

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You guys gave us the extremely stretchy purple pants we need to sustain Incredible Hulk-level growth.  THANK YOU.\
Anna U

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You all are my heroes. Thanks for taking some of the biggest, hairiest technical challenges we/our customers have faced over the past few years and tackling them head on.
-Adam

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Congrats on all of the awesome firsts this week, Shield team!  It's been awesome getting to know you all and working with you on jobs/support issues.  Thanks for all of your hard work!
Jane

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Agent Proof of Concept:  Now with more proof!

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Agent Proof of Concept:  Now with more proof!

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I think the idea of an agent has been around at SZ for about three years now, and we've talked about it off and on as a team for about two. It's always been an idea to address an important problem, but that problem hasn't ever been THE problem SZ needed to solve.  Now that we are trying to scale to bigger districts and improve reliability, this opportunity to try this idea finally came.  And the opportunity was seized, moving very quickly to test out some key concepts and approaches.  There is still obviously plenty of work to do from here, but I am even more confident now that this is the path we should take in the future.  Excited to get to work with you all to make this happen.
-Scott

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VPN clients have been painful for us from the beginning. When there was only one we left it on all the time. Then there were multiple, but no way to manipulate the client automatically, so we had our accountants in India run a manual process for us.  Then we finally automated a CLI solution, but it meant chaining them together.  Then that daisy chain got longer, and longer, and longer.  VPN clients might still be more painful than we want them to be, but being able to control when they run, run them in parallel, isolate them to a container, etc., gives us so much more control over our operations.  Congrats!
-Scott

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Multiple DWs:  All your eggs in one basket is highly overrated :)

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Multiple DWs:  All your eggs in one basket is highly overrated :)

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As you all know, the DW is such a critical component in how SZ operates today.  The ability to quickly add servers and move customers makes it so much easier to be responsive with the infrastructure, which is critical as we scale.  The path to get here wasn't easy, but you all plowed though, cleaned up all sorts of tech debt on the way, and have put us on much better footing going forward.  Hat tip to all involved in Dennis, Debone, and Shield to make this happen.
-Scott

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The last few months have been great, both in terms of learning and testing the limits of intellectual humiliarity for me. The Shield and extended Ingestion team accomplished a lot in the last month and a half, which help the long term Schoolzilla mission of serving our schools and kids better.

- AF was the first customer we moved, but that was made possible by the relentless work of the Dennis, Debone team, but it was Brian, John, Oliver and Jake that pushed it through the finish line on Shield. Thanks to all!

- The VPN wall originated as an idea within the Shield team, and became a reality that allows us to break the daisy chain and in the long term have several VPN connections on the same server all initiated at the same time, without having to worry about where and how do we add this customer to the daisy chain.

- The ingestion POC pushed forward by Eric, Jim and Lloyd is the first step in the long standing idea of refactoring ingestion and helps us add clarity to that goal both in terms of technical feasibility and the approach we want to take. Validated learning !!

I am honored and humiliarous to learn more from you all. Thanks for being so awesome ! #BetterTogether

Shubha