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Hello there! My name is Siti Sarah Nasirah Binti Othman. You can call me Sarah. I am from Rawang, Selangor.  Let me tell you about my education background. I studied at SMK Bandar Tasik Puteri, Rawang and continue to pursue my diploma at Pusrawi International University College (PIUC) majoring in Hotel Management. Now that I have enrolled myself in UiTM, I am very excited and happy to learn.

About my family, there are seven members in my family. My father works in property management and my mother is a housewife. I have four older brothers and three of them are married.

My hobbies are listening to music, watching K-drama and collecting K-albums (most expensive hobby).

I am a kind of person who love to help people, listening to other people ideas and advice also punctual.

So that was about me :)
Thank You.

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The first week of semester one has begun. I was nervous about resuming my studies because I had never taken online classes before, but I was also looking forward to meeting new people and lecturers. HTM's first class had just finished with a round of icebreaking among classmates. Before the following class, all students must develop an e-portfolio and submit it.

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From assisting my mother to packaging alone, I currently make them from the beginning and have received orders for 1000 pieces.

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This was our final project for the subject Banquet & Event Management. We planned to give a talk about youth to new students who had enrolled at the institution using panels we brought from our campus. I was picked to be the event's emcee, and while I was worried because it was my first time in a group of people in a long time, with the support of my partner, we were able to complete the day successfully. In addition to the talk, we planned a few games for the audience to participate in, with prizes awarded.

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from left: Umai, Nabila, Aini, Endang, Syafikah, Sarah 

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We participated in Hospitality Management Day and sold Tauhu Begedil in less than an hour! We also sold the Malaysian legend ice cream at the same amount I paid 10 years ago, which was RM 0.50

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This is the last class of the week!! We were supposed to have class on Wednesday, but Dr.Azila had an issue, so she moved our session to Friday night. This class was merged with diploma students, resulting in a total of roughly 101 people attending the meeting. Because she assigned us to do some activities in Nearpod, the class lasted like an hour. I had a good time looking through the website and answering some questions regarding hospitality.

For this week's class Dr explained to us the introduction of hospitality. The meaning of hospitality and where was the 'hospitality' coming from. She also shared the symbol of hospitality is pineapple. It was the expression of "welcome".

Besides that, she also shared the industry that included in hospitality which are transportation, merchandise, recreation and sports, lodging industry, food services as well as travel and tourism.

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Dr Azila went through our activities in nearpod and remind us not to submit twice so our friend can access the link. After she explained more about nearpod and had around of introduction again, We continued lectures from our chapter 1 last week.

Today, we learnt about the nature of service or product which is intangible, the guests or customers does not have an ownership to the service. They can only experience the service. This will give a result to a repeat customer and loyal.

Next, we also learn about the service characteristic, the service encounter as well as the sectors of hospitality which consist 9 sectors.

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New week! new chapter! we go through chapter 2 which explained about travel and tourism. Tourism is the movement of visitors to a place to enjoy the attractions, special events, hospitality, lodging, food and entertainment. There are two types of person who travel, one is tourist who is staying at least one night and the other one is excursionist, the people who traveling and return home in the same day.

Dr Azila also shared her experienced travelling to Venice and the beauty of its place.

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We continued chapter 2 that include for in marketing and promoting hospitality and tourism. Government's role in destination development is providing facilities at gov-owned destination for example, beaches and Tugu Negara. Dr Azila also said that every country and places has their own image like the main attraction that people will definitely visit.

The effects of hospitality ,travel and tourism divided in two categories: positive effect (economic gains) and negative effect (economic cost).

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new chapter for new week! We moving on to the lodging in hotel industry in topic 3. Before that, Dr Azila shared with class the 10 luxurious hotels in the world. We have a lot of lodging type in this industry which are resort, motel, hotels, convention hotel and many more. Dr Azila also shared on why would the guest choose that particular hotel or how to ensure the guest enjoyed the ambiance of the hotel. It is on the decoration / theme / environment, rate and the location of the hotel. Dr also shared her experience travelling to Kashmir. That makes me want to work hard and travel around the world T_T
Looking foward to the next class!!

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Dr Azila gave a short brief about our test that we are going to take tomorrow (1 December).

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We were supposed to have class at 2pm, but Dr Azila was sick so she had to postponed our class.

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It was my first class since I arrived at campus, though we were struggle to get stable connection for google meet, and listen to some part only, Dr Azila explained to us about food service industry that contain target markets, services, theme restaurant, and restaurant ownership.

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For today's class, we did an activity regarding to topic of “MICE” (meetings, incentives, conferences, exhibition).

Dr Azila asked us to find a country and look for any global event that happened or will happen in the the country. We were required to do some research about:
- The strategy of promoting the event
-  Agencies or organizations that were involved for promoting the event
- The critical success factor for the event
- The strategy of promoting
- Agencies or organizations that were involved
- The critical success factors

Our chosen country: Korea
Event that we chose: Gayo Daejejeon

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Today, we resume our class with chapter safety, security and the environment. Instead of lecture the class, Dr Azila assigned us to do some activity which is come up with summary from one journal titled " Hostility or Hospitality? Violence, bullying and sexual harassment in the tourism and hospitality industry"

Female, in particular, are at the highest percentage most likely to receive all these threat and harassment especially from their friends or colleagues. The consequences of all these behavior could also effects all individuals including the company. This is where OSHA is important ensures that employees comply with those standards which plays a key role in making a firm a safe, healthy place to work.

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today, just a replacement class for yesterday due to a meeting that Dr Azila had to attend yesterday ( Wednesday, 26 January). She asked us what are we going to be in 5 years and she gave few advices on certain carrier. I believe what she told can be beneficial to us once we graduated later. Since today is the last class, we took picture as memories!
Thank you, Dr Azila.

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UiTM CAWANGAN PULAU PINANG Cérémonie d’appreciation du Club Étudiant 2022 MAJLIS ANUGERAH KELAB DAN PERSATUAN PELAJAR 2022

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UiTM CAWANGAN PULAU PINANG Cérémonie d’appreciation du Club Étudiant 2022 MAJLIS ANUGERAH KELAB DAN PERSATUAN PELAJAR 2022