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It is a relationship  between the nurse and the patient to work together  to provide/receive  competent care.

The Nurse-Patient relationship can be professional and therapeutic.

Professional -   As a nurse we should provide safe, competent, compassionate and ethical care by using our knowledge and professional skills in a way that we are able to help our patient  not only physically but also emotionally.

Therapeutic - It is always the nurse's responsibility to create and maintain communication with the patient, regardless behavior of the patient. The nurse should focus on the patient's needs (foremost), feeling, experiences and ideas.

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Pre Interaction

Gathering data about patient

Own feelings

Plan for first meeting

Orientation/Introductory

First meeting

Building relationship

Establish a trust

Confidentiality

Working

Identifying the problem

Problem solving

Facilitate healing

Educate

Resolution/Termination

Examine if the goals are achieved

Recovery of patient

Patient feeling about termination

End of nurse patient relationship

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Helps to promote high quality and competent care

Helps to build trust and respect

Lessens the anxiety

Encourages participation

Establishes acceptance of a health plan

Promotes satisfaction

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Nurse pays big role in a competent care as:

Caregiver

Educator

Advocate

Consultant

Researcher

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Components of Nurse-Patient Relationship 

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Components of Nurse-Patient Relationship 

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Trust

Respect

Empathy

Genuineness

Professional Intimacy

Confidentiality

Concreteness

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Empathy: The Human Connection to Patient Care

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Communication plays the most important role in nurse-patient relationships to provide the best care.

Communication helps establish an open(secure) dialogue with a patient, which is critical in promoting trust.

Listening skill is an essential tool in communication since it helps to understand patients experience.

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The Importance of Communication in Healthcare: The Time is Now

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The nurse should show knowledge and understanding of a patient's culture and needs.

The nurse should respect the patient's cultural differences and beliefs.

The nurse should have a nonjudgmental attitude.

The nurse should create warmth and a comfortable environment.

The nurse should help to promote cultural and linguistic (interpreter) services.

The nurse should take into consideration that everyone has a different lifestyle and feelings about life.

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Nurse should understand that every patient is unique and they come with different social and cultural backgrounds.

Nurse should respect patient's believes and their background.

Nurse should respect patient privacy.

Nurse needs to treat a patient with dignity, empathy and kindness.

Nurse needs to be ready to listen and respond with empathy and understanding.