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Displacement / Homelessness

Resource Specialist:
New Hope Community Services

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Displacement / Homelessness

Resource Specialist:
New Hope Community Services

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Rough Sleepers

Resource Specialist:
Homeless Hearts of Singapore (HHOS)

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Environment

Resource Specialist:
Bring Your Own (BYO) Bottle SG

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Interview Questions

1) What are the common misconceptions about homeless people? (Isha)

2) What are the root causes in Singapore of homelessness? Why do these inndividuals get left behind in the first place, and how can we prevent it? (Isha)

3) What are the common health problems that homeless people face in Singapore?(Charmiane)

4) What can we do to help to improve the health of homeless people? (Vemi)

5) What steps has the Singapore government taken to help alleviate the situation of homeless people? (Savanna)

6) Does the government have the resources to do more to support displaced individuals in Singapore? (Savanna)

7) From your experience with Singaporeans who are not part of / do not often interact with displaced individuals, are Singaporeans understanding of their situation and willing to help? (Audrie)

8) What makes the services your organisation provides different from any services that already exist e.g. by the government (cadence)

9) Does spreading awareness about homelessness in Singapore help at all? What more can we, youth volunteers, do to help? (isha)

10) Can student volunteers help out at NHCS? (Vemi)

11) Do you ever encounter individuals who make the process of regaining their footing challenging? (Charmiane)

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Event objective:
To raise awareness to the public about the important issue of displacement in Singapore.

Publicity visual:

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Community Needs & Root Cause Analysis (PDF)

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Presentation Deck:

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Interview Questions
1) what motivated the formation of this organization?

2) what were some challenges faced while providing temporary shelters for male ex offenders ? (was there public outcry etc)

3) (if got issue) What did you do to manage and overcome these challenges?

4) What does the entry criteria / intake assessment entail and why is it necessary?

5) how are some of your common interactions with the individuals? (is it difficult to interact with them etc.)

6) What does the process of taking in rough sleepers look like?

7) What has the NHCS done to educate the oublic on chellenges that come with homelessness or in eradicating stereotypes associated with it?

8) What are some negative connotations about homeless individuals that you've heard from the public and how would you respond to them?

9) What is your biggest hope for the individuals you serve?

10) What support do you think is most lacking?

11) What support did you provide during the COVID-19 pandemic? How are they coping right now with vaccinations and Phase 3 HA?

12) What were their largest concerns about the pandemic and how were those concerns addressed?

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Special Needs

Resource Specialist:
Rainbow Centre

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Children from Disadvantaged Backgrounds

Resource Specialist:
Beyond Social Services

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

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Interview Questions

How can I support a friend with a disadvantaged background? (e.g. from a low income family)

Do you foresee this problem will continue to stay as a prevalent issue in future?

What are the top 5 needs of children from lower income families to support them?

What type of projects/programmes has BSS done to support children from disadvantaged backgrounds?

Have they been successful? Why or why not?

What are the main causes that make a child come from a disadvantaged background?

Can a disadvantaged background affect a child's mental well-being?

To ask scenario questions:

Jane has a friend that has a verbally abusive step-father, and controlling too, other than giving her emotional support, what else can she do to help?

Have you ever dealt with a situation due to lack of manpower? If so, how did you overcome it?

From where can you get your resources to fund the project and was it sufficient?

Did you encounter volunteers who were not interactive or participative during the project? If so how did you deal with this matter?

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Interview Questions
1) what are challenges that people who volunteer with you face?
//
What are things volunteers can do beforehand to better prepare ourselves for our volunteering activities
2. Were there any circumstances where the youths did not want to share because it could get them into legal trouble? How do you help them cope with that fear?
//
How do we get comfortable enough with the youths so that they are open and transparent when sharing their feelings and opinions
3. What are things to consider if we want to ideate workshops- in coping with stress and time management that help these youth better integrate into society when they go out into the working force?
4 . In your opinion, asides from volunteering efforts, what else do you think should be done on a national level to help eliminate the stigma around mental health issues within youths?
//
What types of resources can be provided to families to cope with stressors that lead to mental illness?
5. What are future projects they have planned to help youths manage their time better?
//
Asides from the existing programmes TOUCH offers, what are programmes that the youths would like to participate in that would help them better manage their mental health?

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Rough Sleepers

Resource Specialist:
Homeless Hearts of Singapore (HHOS)

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Mental Health (Youth)

Resource Specialist:
TOUCH Integrated Family Group

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Migrant Friends

Resource Specialist:
Covid Migrant Support Coalition (CMSC)

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Children from Disadvantaged Backgrounds

Resource Specialist:
Beyond Social Services

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Environment

Resource Specialist:
Bring Your Own (BYO) Bottle SG

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Community Needs & Root Cause Analysis (PDF)

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Mental Health (Youth)

Resource Specialist:
TOUCH Integrated Family Group

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We are down to the last day of the quests and it’s time to reap the fruits of your labour! Compile all your research / ideas and thought processes into a deck of slides to be shared with another squad tomorrow morning!

Based on the final project idea:

(1) Discuss the different volunteer roles required for the project.

What are the responsibilities of each role?

(2) Design a mock-up of publicity materials you would use to

recruit volunteers for this project.

(3) Identify suitable platforms or ways to market this project and its volunteering opportunities.

-----------------------------------
Padlet Board Uploading Guide

(1) Attach the pdf deck or a link to the pdf deck that will be used for cross-sharing tomorrow.

(2) Extract the project visual which will be used for publicity in the top padlet post and provide a short description of the project if it is not included in the visual.

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At-risk Youths

Resource Specialist:
Trybe

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Migrant Friends

Resource Specialist:
Covid Migrant Support Coalition (CMSC)

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Special Needs

Resource Specialist:
Rainbow Centre

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Seniors

Resource Specialist:
Loving Heart

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Seniors

Resource Specialist:
Loving Heart

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Mental Health

Resource Specialist:
Singapore Association for Mental Health (SAMH)

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Mental Health

Resource Specialist:
Singapore Association for Mental Health (SAMH)

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At-risk Youths

Resource Specialist:
Trybe

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Community Building

Resource Specialist:
Care Corner Volunteer Centre
(TP & WL)

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Presentation Slides

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Publicity mock-up

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Presentation Desk

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Interview Questions
1. How much of donations are used for the needs of the elderly excluding the facilities maintenance fees?

2. What do the seniors feel about the activities? Has it been beneficial for the elderlies since the activities are in place?
3. What are the common pain points or challenges the seniors face?
4. Can unemployed people’s work in your services? Like will they get paid? Especially to those who had no qualifications?
5. What are the considerations that need to be taken when planning activities for the elderlies?
6. How do they adapt to the new norms amid COVID-19?
7. Are there any facilities catered to the disabled elderlies?

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Publicity Mock-Up (Poster)
Platform: Mailing List (EDM)

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Community Needs & Root Cause Analysis (PDF)

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Interview Questions
1. What are the main causes to youth having mental health issues?
2. what are some of the barriers to seeking help?
3. Is our conservative nature stopping youth from seeking help?
4. It was found that many youths who sought help were unwilling to tell their parents about it. Why is that so? Especially since their parents are the closest next of kin.
5. Why do you think some people facing mental issues minimize their conditions?
6. What can we do to stop stigma towards mental health
7. What are the resources available to use?
8. how does the media affect the public's perception of mental health issues?
10. Why do you think some people facing mental issues minimize their conditions?

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Interview Questions

1. What inspired you to come out with this project idea？

2. Do you think that people will Bring their own bottle with the help of this movement?

3. What made you think that this initiative will work despite 3 people agreeing to bring the BYO practices in f&b settings?

4. What were some of the difficulties that you expected yourself to face and what were the actual difficulties that you faced?

5. What are your future plans for this initiative in the future?

6. What do you think would the impact have been if you did not start this initiative

7. When you started this initiative, did you think that it would have survived for this long?

8. How did you manage to collaborate with so many brands and organisations?

9. Do you think the project is going well? If not, why is that so?

10. How do you handle the fundings of your projects?

11. How do you think that this initiative has brought a change to the environment?

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Interview Questions

In order of importance:

1. What has been done by Trybe so far to help the youth at risk?

2. What are some specific needs that have been personally mentioned by the youths at risk?

3. What are some experiences you have working with youths at risk?

4. What are society’s views on youths at risk?

5. What do you think society can do to better support youth at risk?

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Publicity Mock-Up
Platfrom: Instagram (Post)

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Presentation Deck
Credits: Aqua (Cohort 6)

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

Interview Qns:
Persons with ID and Autism are stereotyped by others.
How important is it for people with ID and Autism to integrate well with society?

What are the common misconceptions you’ve heard about people with special needs?

How do you react?From your experiences, how do persons with ID/autism usually react to situations where they are being discriminated against/judged negatively?

How important is it for people with ID and Autism to integrate well with society?

What are the common misconceptions you’ve heard about people with special needs? How do you react?

From your experiences, how do persons with ID/autism usually react to situations where they are being discriminated against/judged negatively?

How has the volunteer turn up rate been like at Rainbow Centre?

What are some of the challenges the volunteers face and who and how can they get help from?

What if there aren't enough volunteers? If not, then how do you carry out the project?

What personality/qualities should a person have, to volunteer for the special needs?

Are there any volunteers that left halfway through the event? Or get kicked off the volunteering event because of their attitude?

What do the volunteers do there?

What are the kind of challenges that volunteers face?

How do the volunteers interact with people with special needs?

What activities are there to engage the children?

How long would it take for a project to be carried out? From the planning stage until execution?

Where would the projects normally be carried out? Now that there is a pandemic, is there any other way to continue?

What kind of projects would you like to see from youths like us?

Share your experience regarding a project that you think has benefited kids with special needs.

How can we still continue the projects in the midst of a pandemic? Some people with autism might not be adaptable to sudden changes in settings.

What are the required funds needed to fully carry out a special needs volunteering project?

What do you consider as some of the success factors of an effective project?

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Community Needs & Root Cause Analysis (PDF)

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Root cause analysis (Prisma Day 1 Daily Quest)

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

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Community Needs & Root Cause Analysis (PDF)

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Interview Questions

What do rough sleepers face on a daily basis?

Do rough sleepers have any health issues?

How does the pandemic affect the rough sleepers on a daily basis?

What do you want to tell us about rough sleepers?

What are existing schemes/support provided for rough sleepers?

What are the common causes of people becoming rough sleepers?

Were they forced?

Left voluntarily?

Why did they feel at risk of being forced to leave their accommodation?

What can we do to help them?

What would improve their experience?

Do you think that providing rough sleepers with shelters is sufficient?

Is there anything that is more important that should be provided first?

What had prevented them from finding somewhere else to stay? If applicable, why did they refuse an offer of accommodation?

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Publicity Visual
Credits: Aqua (Cohort 6)

Event Objective
To provide a platform for at-risk youths from both hostels to foster a stornger bond with one another and to connect with our volunteers.

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Interview Questions
What is the difference between being homeless and a rough sleeper?

How is FULL community support being defined? What exactly contributes to full support?

How can we improve the situation for severe rough sleepers in SG?

How do rough sleepers go about doing their activities daily? (do they have enough resources like money to buy food etc. or do they just roam around)

How will the rough sleepers rate/proportion in SG population go about in the future? Will it get severe or get better?

Where does a rough sleeper sleep? Any common location? How does your organisation help them in terms of accomodation?

How do the rough sleepers get financial assistance?

How has the pandemic affected rough sleepers and what have your organizations done in order to help support them?

What age group mostly constitutes rough sleepers? What are the common reasons for them being rough sleepers?

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Interview Questions

1. Do our migrant friends feel segregated from the rest of the society or did any migrant friends express their concern on societal segregation to her?
2. How did our migrant friends cope with societal segregation from the locals?
3. How did she source for manpower / get help from authorities?
4. What are some of the voluntary works she have done and what are her takeaways from the vast voluntary works done?
5. Will interactive activities between migrant friends and locals help to include them?
6. Does she have any plans on conducting lessons for our migrant friends? Is language barrier a huge reason behind societal segregation?
7. What do our migrant friends feel can be done to reduce societal segregation?
8. Any advice and tips on how to better help our migrant friends?

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Interview Questions

1. What are some problems faced by at-risk youths that are the concerning and should be focused on?

2. What are the challenges faced when initiating a project for at-risk youths? How did you overcome them?

3. How can we come in to help? (in terms of our project)

4. what are some project management skills set you acquire and how do you execute it?

5. what are some things to take note of when planning a project/interacting for/with at risk youths?

6. What are some of the main problems faced by at risk youths that have been voiced out?

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Interview Questions

1. How can we as youths help to spread awareness and help educate the general public on the needs of people with special needs?

2. Does rainbow centre engage the public to interact with the people with special needs to help the public understand them?

3. Is the misunderstanding of the public towards people with special needs justified?

4. How does the rainbow center plan to increase public education on the topic of people with special needs?

5. How can we present people with special needs to the public, to show them that they should also be included in society?

6. What kind of skill can we teach them to make sure they live as independently as possible?

7. Are there already workplaces that are open to hiring people with special needs?

8. What happens after they graduate from rainbow centres? Or special schools?

9. Any incentives or activities in place  to help family caregivers distress and take a breather, which is important as they help people with special needs in the long run?

10. What is Music therapy?

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Interview Questions
1. How can we better cater to the needs of the Elderly?
2. What resources are needed to start an event for the Elderly?
3. How can we help and care for the Elderly who speak different languages?
4. How has Loving Heart adapted to the Covid-19 restrictions when engaging the Elderly with fitness programmes?
5. How has Covid-19 affected their in-house activities and how have they coped with it?
6. What can we do to improve their (Elderly) livelihoods?

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Interview Questions
1. What is the largest barrier in getting youths to express their issues?

2. What do you think is the most efficient way or method to change people's perception towards mental disorders?

3. Why do older people not understand mental health in youths and say that it is just teenage blues which is normal in that part of life?

4. Have you ever faced any cases which you do not know how to handle? Can you share some details or if you have not, share some details of the most difficult cases you have faced

5. What do you think a friend/family member can do to effectively support these youths?

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Interview Questions
Credits: Lumos (Cohort 7)

Manpower Resourcing
(1) How often do you face issues with lack of manpower for projects or initiatives?

(2) What happens if there are not enough volunteers for a project?
What is the recruitment process like? Have you encountered volunteers who are volunteering for other agendas? E.g. CCA points

Funding Resource
(1) What are some issues faced when trying to raise funds?
(2) What are some ways that the volunteering organisations do to gain donations?
(3) Do you cut down on activities if there is a lack of funds channelled?

Volunteer commitment
(1) How long do most active volunteers stay with the organisation?
(2) What happens if the volunteer decides to leave halfway of their commitment? (eg. Do you blacklist volunteers who skip events?)
(3) Are there volunteers who are discouraged due to the harsh environment? How to be motivated when the environment is tough?

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1. Social media platform, immediate family and close friends.

2. Yes. Good life befriender programme. Engage volunteers to come and interact with them, and form friendships with them.

3. No. Because they have not engaged with people with special needs and lack public education. The public can also be more understanding towards them.

4. Good life Befrienders programme. Spread useful information about them.

5. Learn and engage with the public. Spread awareness about them.

6. Communication and social skill

7. Research!

They would be matched and join a company, e.g KOI. However the % of the students working in such companies are low.

More programs trying to get them to be employed. Their work is like 30 mins compared to the 9-5 jobs that they do.

Redefine the meaning of work

8. Many go to IMH in and out,

Concept of work is very different, to us work is hours long at the office but to them, the maximum work they can do within their limit is probably half an hour's work.

9. Wish there were more programs for caregivers, who have accumulated stress.

Everyone will become a caregiver at some point of their life, early or late.

Respite care - a short period of break for primary caregiver. It can be on a regular basis (once in a week) or a one-time event.

10. Research:
This type of therapy focuses on using music as a way to address the physical, cognitive, emotional, and social needs of a child.

This treatment can involve singing, listening to music, moving to music, creating music and using various instruments, rhythms and sounds

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Interview Questions

Project Planning / Management:

1. What are the things that you have to plan for? Logistics, Manpower as such

2. What are the different departments that volunteers can contribute to?

Initial Idea and Awareness:

1. How do you raise funds to support the children?

2. What was your motivation for helping children in low income families?

3. How do you identify the children that really need your help? (criteria)

4. How did BSS find this problem and what did the initial members do to bring awareness to people to encourage volunteerism into this VWO?

5. What is the projected rate of you reaching the vision of every child and youth in singapore getting equal opportunities by 2025

Volunteer Capabilities:

1. How are you carrying out your activities in this pandemic?

2. Do you vet through every Volunteer to maximise their volunteering capabilities?

3. How do you prepare your volunteers to help the disadvantaged children?

4. What is your marketing strategy to bring in sufficient volunteers?

Covid-19 Pandemic:

1. How did the Covid-19 pandemic affect some of the projects you had planned?

2. How many more children needed help when the pandemic started ? / How much worse do the current children get during the pandemic ?

Psychological Help:

1. What are some things we should be aware of before embarking on our projects? For example, are there any sensitive topics we should avoid?

2. What are some strategies that can be used to validate these children and make them feel included in society ?

3. How do you help children with anger issue or PTSD from domestic/child abuse?

4. How can society be more inclusive towards this group of children in your opinion?

5. How can we educate the public about this group of children so that they know about them and hence feel the need to help ?

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Interview Questions
1. What are some mental health services provided for the migrant workers?
2. With numerous migrant workers you've interacted with, what are some of the stories or personal experiences that stand out to you?
3. What are some of the top requests that you've gotten from the migrant workers?
4. When Covid-19 positive cases first appeared at migrant worker dorms, how was the general atmosphere at the dorms and what were the workers concerned about? What are some of the support systems provided for them during that time?
5. Based on the current situation, what are some improvements that can be made for the mental health of migrant workers?

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Publicity Visual

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Lilac Covid-19 Volunteers Instagram Post

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Interview Questions
1) What motivated the formation of your organization BYO?

2) What challenges did you face during the process of setting up BYO?

3) Why did you choose to volunteer in the environment sector? Was it a personal interest or were there other motives?

4) How do you reach out to others through your organisation?

5) What techniques/process do you use to plan a community project?

6) Was it difficult to take the first step? Did you feel nervous knowing that there was a possibility that no one will accept your idea?

7) I understand that it was not an easy start, so what motivated you to continue your campaign despite the challenges?

8) Did the COVID-19 pandemic have any effects on your campaign?

9) is it difficult to sustain this initiative? If so, how do you do it?

10) How did people around you react when you first told them about your plan? Were they supportive of it or did you meet negative feedback?

11) From your experience, when networking and sharing your views, do you usually see a positive change in people or do they remain apathetic (don't care) about the current environmental landscape?

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Community Needs & Root Cause Analysis (PDF) - Identifying needs

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Act 1 - Clypeus - Google Jamboard - identifying needs

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Community Needs & Root Cause Analysis (PDF) - 5 why's (1)

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Act 2 - Clypeus - Google Jamboard - 5 why's lack of public awareness

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Community Needs & Root Cause Analysis (PDF) - Fishbone (1)

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Act 2 - Clypeus - Google Jamboard - fishbone diagram

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Community Needs & Root Cause Analysis (PDF) - 5 why's (2)

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Act 2 - Clypeus - Google Jamboard - 5 why's global warming

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Community Needs & Root Cause Analysis (PDF) - Fishbone (2)

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Act 2 - Clypeus - Google Jamboard - fishbone diagram global warming

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Community Needs & Root Cause Analysis (PDF)

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Click the file / link below to see more insights to our community needs, root cause analysis and interview questions!

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What are the programs most popular among youths?
Group work & Individual.
The younger youths seems more interested in sports.
The older youths prefer group work. they are probably in the stage of recovery, and most are part timers. they prefer group work because they like to express themselves.
But the activities are based on their interests, so it depends.

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How has COVID affected the organization? It put the creative services to be more creative. the team was forced to turned to online therapy. We get to meet more people and get to check with the well being of more people. This whole situation can bring out a lot of phone calls to the hotline, it also became an opportunity to interaction. there are more behaviors that are coming up that was not very common before covid.

Is there any collaboration with mental health organizations such as IMH for example if the teenager have chronic mental illness that requires the assistance from IMH? We get references from these organizations, we work with social workers and come up with care plans.

What does your organisation do to help those that dont feel they are in a safe space? Their organizations got the permission to allow clients to come to have a safe space at their office.

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Interview Questions
1) How do we listen better to cater to those that are affected by mental health-related issues?

2) What would your organization consider as an unhealthy coping mechanism?

3) How can we better enforce youth to do healthy behavior?

4) We understand that one of your topics covers Overcoming Stigma - what are your key takeaways regarding this topic and is there any experience shared that has inspired you as a speaker?

5) Singapore's education system does not heavily emphasize on mental health. What are your thoughts on that?

6) From your website of SAMH, there are three treatments (medication and psychotherapy), if stress management techniques do not help and both of the other two treatments are expensive, is there anything that SAMH has done to make treatments accessible to youths?

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Poster

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Our Poster for Project Companionship

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Instagram Post for Project Companionship

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https://docs.google.com/presentation/d/18o7suLz92LC6DkEvEWxMgYJ42nIx1gmMshj-JDYSQb8/edit?usp=sharing

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Campaign Objective:
To raise awareness to the public of the food wastage in Singapore.

Presentation slides:
https://docs.google.com/presentation/d/1jDaSRtGyG8mGcFRCer_3Rr2NslXDgPQ7hzH1DTF_H00/edit?usp=sharing

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Publicity Visual

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Presentation Deck:

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Event objectives:
Influencing the public's perception of mental illness via education, in hopes of reducing social stigma of mental illnesses

Publicity Visual:

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Blue and Red Controller Game Night Invitation

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Publicity mock-up.