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Today is the first day of working in Bellygood Korean Restaurant. This is a Korean restaurant owned by a pretty Korean lady, Kim Misu. The employees address her as Misu.

Misu is friendly. She explained the Standard Operating Procedure (SOP) of the restaurant patiently. She introduced me the other employees, including the kitchen and floor staffs. They welcomed and greeted me warmly. The floor stuffs explained the menu to me and told me the signature dishes of Bellygood Korean Restaurant.

Bellygood Korean Restaurant is a Korean restaurant which serves a la carte menu for lunch and barbecue buffet fo dinner. They also serves free flow and self-service side dishes for both lunch and dinner session. They serves free flow Korean Barley Tea as well. For the barbecue buffer dinner, it costs RM38 nett per person. The customers will get a set of kimchi soup, marinated porks and chicken thigh, slices of pork belly, and steamed egg which they can get unlimited refill within one and a half hour. The customers could get a free ice cream too.

I am going to work hard as a waitress in this restaurant for the upcoming days even I am not familiar with the SOP yet. I will try my very best to be familiar with the job scope.

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I wipe the floor daily before operation starts.

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The second day of working was tiring. The shop was crowded as the lunch hour of office nearby was longer. Misu told us that it is a common situation on Friday. Fortunately, they only accept walk-in customers and do not take reservations.

However, we had few big groups of customers today. They might take this as their gathering meal. The side dishes finished fast and the kitchen stuffs did not have extra time to prepare them as there were a lot of orders from the customers. Luckily, Misu had prepared few side dishes so we did not receive any complaint from customers.

We got fulled-house customers during the lunch hour. We were quite tension. However, Misu prepared spicy Shabu-shabu as lunch for us. We could still enjoy our working life although we had a hustling day.

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According to Misu, the shop is not crowded during the lunch time of weekend. Hence, she asked us to clean the shop as there was no customers at the moment. The male staffs cleaned the air cooler and the exhaust fan while I wiped the dusty shelf. I rearranged the ice cream in the fridge and the Ramen on the shelf as well.

However, nightmare came during dinner time. Despite of having fulled-house customers, we had a lot of customers who walked-in and waited for the seats. All the service crew were busying to serve the customers. We brought them to the seats, explained the procedure of the barbecue buffet dinner, and served the customers with the set of meal. Misu was busying at the cashier while the kitchen stuffs were busying to prepare the side dish and the dinner sets.

It was a big difference between lunch time and dinner time today. However, it was a good experience for me to handle the crowded situation. Besides, Misu and the stuffs could still makefun to each other. I guess this is what experiences bring to them which they could still remain calm at the moment.

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A Korean big family visited today. They were having their weekly family gathering. I felt like I was in Korea as they communicated with Korean language among themselves. However, they could speak English fluently as well, which is out of my expectation.

Misu told me that they are friends since they were kids. They visited the shop at least twice a week. Meanwhile, the family is a regular customer of Bellygood Korean Restaurant.

The Korean family was very polite when they wanted to make request. I was amazed by their etiquette. I think Malaysian consumers should learn the etiquette from them.

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Basically, Misu orders the dry food such as Ramen and sauces once a week. The supplier will send the stocks every Tuesday.

The suppliers of meats and vegetables sent their stocks today as usual. I took the responsibility to check the stock before the suppliers left.

Despite from the fresh material, we received dry food and sauces today as well. Due to the quantity and weight of the stocks, all the male staffs were asked to lend a hand to the suppliers to carry and arrange the stocks, while the female staffs, including me, were required to count the stock.

All the staffs showed a perfect teamwork today. Although the restocking process was tiring, we still worked happily and did enjoyed it.

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There was a group of customers who had their company monthly gathering in Bellygood Korean Restaurant. They chose to have their “party” at the outdoor seats of the restaurant. Luckily, the lunch session today was not a peak hour to us. Hence, we could provided the best service to all customers. The big group of customers were celebrating the birthday of two colleagues. They bought a birthday cake and after celebrating, all the employees got the birthday cake as well. Misu, the lady boss, offered them a set of grilled pork belly as a wish to the birthday babies.

Before the customers left, we sang birthday song to the birthday babies and wished them all the best.

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Today, one of the kitchen helper applied leave as he was sickened. Thus, Misu has to be in kitchen all the day. Meanwhile, I’ve to play the role as a cashier today as well.

To be honest, it was a harsh day to me. I do not like the job scope as a cashier. It is definitely a job with high pressure as it is related to cash. Fortunately, there was no issue happened today. I was excited as I did the job well. However, I also helped the floor staffs to serve the customers even I have to be at the cashier.

In short, it was a good experience to me to work on different role in a restaurant. I learnt to be more careful as a staff in a restaurant.

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Lunch session today was another peak hour to all the employees in Bellygood Korean Restaurant.

As usual, we greeted customers and present the menus to them. To the new customers, we made suggestions based on the customers’ preferences. We were busied on taking orders and serving food and beverages to the guests. Besides, we kept the tables clean and tidy after the customers left. Due to the large quantity of customers, some of the products such as side dishes finished quickly. Hence, we had to keep on checking the products as the quality as well.

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Bellygood Korean Restaurant serves Oi-Muchim (spicy cucumber salad) as the signature side dish for both lunch and dinner session.

I was in loved with Oi-Muchim when I first tried it in Bellygood Korean Restaurant. It has became one of my favourite dishes in Korean cuisine now. Spicy, sweet, sour flavours and the scent of sesame oil collides in it, along with refreshing Korean cucumber and green onion.

After asking for few days, Misu finally promised to teach me how to make the delicious and refreshing spicy vegan dish. The recipe of this dish is simple but confidential. Now, I could have this side dish which is perfect for barbecue or potluck party, anytime and anywhere.

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Today was the last day working in Bellygood Korean Restaurant. I was in heavy mood but I still drove to work as usual.

Before leaving, I took a group photo with all the staffs as well as the boss, Misu.

This is a good experience for me to work in Bellygood Korean Restaurant. I learnt the table manners and setting of Korean cuisine. I also learnt to make the signature Barley Tea and Oi-Muchim as well.

Through this working experience, I understand that the  service crew is important in a restaurant. We play an important role in guest satisfaction as we are responsible to check on customers to ensure that they are enjoying their meals and take immediate action to correct any problems.

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I check the quantity of ice cream for barbecue buffet dinner daily before operation starts.

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I arranged the Ramen on the shelf.

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I wipe the door daily before operation starts.

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Marinated Pork Cheese Set Served during Lunch Time of Bellygood Korean Restaurant

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A La Carte Lunch Menu of Bellygood Korean Restaurant

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Free Flow Side Dishes Served During Lunch Time of Bellygood Korean Restaurant

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I set up the table daily before operation starts.

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I refilled the lettuce for barbecue buffet dinner.

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Kimchi Soup Served during Barbecue Buffet Dinner of Bellygood Korean Restaurant

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Stir-Fried Spicy Pork Served during Lunch Time of Bellygood Korean Restaurant

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I wipe the table daily before operation starts.

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I check the quantity of drinks in the fridge daily before operation starts.

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I need to be at the cashier when Misu is not around.

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I prepare ice for customers as per request.

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Crowded Lunch Hour

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Marinated Porks and Chicken Thigh Served during Barbecue Buffet Dinner of Bellygood Korean Restaurant

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Cheese Tteok-bokki Served during Lunch Time of Bellygood Korean Restaurant

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Free Flow Side Dishes Served during Dinner Time of Bellygood Korean Restaurant I

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Slices of Pork Belly Served during Barbecue Buffet Dinner of Bellygood Korean Restaurant

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Free Flow Side Dishes Served during Dinner Time of Bellygood Korean Restaurant II

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Free Flow Side Dishes Served during Dinner Time of Bellygood Korean Restaurant III

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Steamed Egg Served during Barbecue Buffet Dinner of Bellygood Korean Restaurant

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Bibimbap Served during Lunch Time of Bellygood Korean Restaurant

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Indoor Seats of Bellygood Korean Restaurant

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Barbecue Buffet Dinner of Bellygood Korean Restaurant

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Logo of Bellygood Korean Restaurant

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Bellygood Korean Restaurant Is Located at First Floor of The Promenade Complex I

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Bellygood Korean Restaurant Is Located at First Floor of The Promenade Complex II

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Outdoor Seats of Bellygood Korean Restaurant

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Spicy Shabu-shabu Prepared by Misu

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YouTube Link:
https://youtu.be/TYFRxqIPmBI