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- Offday

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- Offday

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- Offday

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- Today last day I at Food and Beverage department.
- Take care for buffet breakfast around 180 pax.
- Wipe glasses, fork and spoon, plate.
- Do some clearing on table guest and refill the water to guest drinking.
- Clear table and change tablecloths if needed.
- Keep environment is clean and tidy.

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- Prepare for buffet dinner 60 pax for Pejabat Agama Kedah.
- Wipe glasses, fork, spoon and plate and arrange table setting.
- Standby for guest enter, greet customer and show table to them.
- Do some clearing on table guest and refill the water to guest drinking.
- After customer done their eating, clear the table and change tablecloth if needed.

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- Public Holiday

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- Setup function for 18 pax in Bistro.
- Wipe the utensils and also the cutlery before to setup on the table.
- Setup the Dinner Chinese Style for the dinner function.
- Arrange the equipment, item, cutlery, plate and so on the follow up the guide from captain.

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- Task from the banquet captain, need to set up the event and function for the buffet dinner in ballroom.
- Setup the meeting room style Class Room layout the room following the plan from captain in charge.
- Wipe cutlery, item, equipment then setup the function tomorrow.
- Arrange the chairs with the table, table cloth and chair cover.
- 1 person got 4 item on the table. First 1 pen, 1 mineral water, 2 candy and writing paper.

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- Prepare tea break for seminar function.
- Wipe coffee cups and saucer.
- Setting tea break section such as sugar, milk, stirred, coffee and tea.
- Take foods from kitchen which Mee Goreng and cakes.
- Clear coffee cups and plate.
- Make sure tea break section are clean and tidy.
- Refill some sugar and milk if needed.

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- Setup 8 set A for Hi-tea reservation from Mr. Bakar which loyalty customer.
- Wipe coffee cup, saucer, tea spoon, bb plate  and arrange table setting.
- When customer arrived deliver set hi-tea for customer.
- Fulfill customer additional request.
- After done eating, give bill to customer to make payment process.
- Clear table and re-set table setting.

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- Perform cleaning duties, such as wipe glasses, fork, spoon, knife and bb plate.
- Assist as hostess by answering phones to take reservations.
- Fill salt, pepper, sugar, sauce, creamer, condiment and napkin containers.
- Refill stock service areas with supplies such as sugar, creamer, sauce, tableware and linens.

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As hostess I need have positive attitude and good communication skills to handle complaints or questions from customer. Besides, I need to know menu items to explain to the customers. In addition, I also need to maintain excellent grooming standard to looks more neat and nice which wear botie and apron.

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- Greet customers, present menus, and explain daily specials item to customers.
- Answer questions related to menu items and make recommendations.
- Input the order into POS system.
- Deliver and serve food at tables.
- Re-set and prepare table setting.

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- Greets customers, take order and deliver the food and drinks.
- Maintain the table setting by clearing courses, replacing utensils, refreshing water glasses.
- Re-set and prepare table for customers including decorations, napkins and utensils.
- Maintain a clean and organized service area.

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- Today I handle Ala-carts sections and have candle light dinner
- Greet customers politely as they enter the bistro.
- Show customers to their tables and present menus to customers.
- Explain menu items and suggest special items.
- Repeat order with customers to ensure correctness.
- Input the order into POS system.
- Deliver and serve food at tables.

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- Setup buffet dome for UUM for 10 pax.
- Wipe glass, fork, spoon, bb plate, dessert plate.
- Arrange table setting and maintain dining area are clean and tidy.
- Fulfill guest additional request.
- Clear plate and refill water.
- After guest done eating clear table and change tablecloths.

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- Perform basic cleaning tasks from supervisor such as wipe fork, spoon, knife, glasses and plate.
- Arrange table setting such as flower, napkin, fork, spoon, knife, bb knife and bb plate.
- Maintain tables clean and tidy.

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- Greet customers and present menu.
- Make menu recommendation promotion by hotel such as Mee Tulang and Set Bawal Goreng Panas.
- Serve food and drinks to guests.
- Clear table and arrange table setting.
- Maintain tables clean and tidy.

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- Setup steamboat dinner 18 pax for Zenith Sdn Bhd.
- Clear plates and refill water to the customer.
- After guest done eating clear table and change tablecloths.
- Maintain dining area clean and tidy.

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- Greets guests and show table for guests.
- Setup buffet dinner 180 pax from CIAST, UUM Sintok and SUK Perlis.
- Communicate with guest and fulfill customer needs.
- Clear plate and refill water to the guest.
- Clear table and change tablecloths if needed.

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- Performing basic cleaning tasks as needed by supervisor.
- Setup buffet dinner for CIAST, FOREST RANGER Kedah and SUK Perlis 120 pax.
- Observes guests, refill drinks and clear plate.
- Respond to guest with any additional request.
- Fulfilling customer needs.

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- Be a hostess and communicate with guests.
- Welcoming and serving the guests

- Follow tasks given by captain such as wipe glass, plate, fork and spoon.
- Taking order from guests and making sure food and beverage delivered to guests.
- Clears the tables.

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- Greets guests and present them with the menu.
- Suggest food and beverages to guest.
- Make sure food and beverage delivered to guests.
- Give receipt for payments.
- Clear the table and setup table.
- Ensure work area is clean.

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Greet customers, make suggestions and answer questions.

Take orders and send them to kitchen staff through the POS system.

Ensure quality service in the dining room and serve meals.

Prepare the bills for meals ordered, take the cash and make change.

Clean and clear the dining room tables.

Do all other tasks as required by the supervisor.

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- Greet guest and offering table service to guests.
- Taking order from guest.
- To prepare and carry out food and beverage service to guests in a courteous and efficient manner includes.
- Preparing and delivering room service trays as and when required.
- Ensuring a safe, clean, tidy and pleasant working environment.

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- Take orders which presenting menus, answering questions and offering suggestions.
- Serve food and beverages which responsible for bringing orders from the kitchen to guests.
- Clean and prepare tables in order to clear tables of all plates, cups, and flatware after guest leaves, wipe down tables and properly re-set them with clean tableware.
- Need to ensure that guests receive their bills are properly listed and priced.
- Process payments and return paid receipt

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- Arrange buffet dinner for guest from JPN Kedah and CIAST.
- Clear plate and refill drinks to guest.
- Clear table and change tablecloths if needed.
- Maintain dinning area clean and tidy.

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Today, I transfer to Food and Beverage department which The Bistro Coffee House. There is 3 captain which 2 in morning shift and 1 in evening shift. Today have buffet dinner from JPN Kedah and PHARMA.

Arranging the dining room.

Welcoming and serving guest.

Tidying the dining room after meal service.