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1. Personal reply
This type of email is what we really need to learn how to write. Basically, an email response will also follow the normal etiquette of writing professional emails. When learning how to write an email response, you should remember to include: The Subject Line, The Opener, The Body, The Ending

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2.The Subject Line

It should serve two purposes: Delivering the information that you have received their emails and letting them know that their request should be replied soon.

Ex:

We got your email! Hang tight!
We’re working on your request. We’re on it.

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3. The Opener

Just simply think that this line is to greet your receiver. Of course, we should say hello by their name. Some software will help you insert your receiver’s first name into your email (from their email name) automatically. If not, a simple greeting such as “Hello” is good enough.

Ex:

Hello Mr.Smith,

Dear Mr.Potter,

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4. The Body

In this part, you will clearly convey why you’re sending this email:

For a personal reply, the content can be anything depending on what the receiver had written in the last email. If they had asked/requested more than one thing, answer each question in a separate paragraph so your receiver can easily grasp your answers. There’re many examples for you to learn how to write a response email.

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5. The Ending

“Thank you” is a must in almost every email. Some words such as “Thanks for the email!” is polite enough. You also can write a thank-you sentence and another closure such as Yours sincerely, Best Regards, etc.

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Approving an application

“Dear Mr. Hamid,

Welcome! Your application to GOOGLE has been approved. We are very glad to have you as one of our new coders.

Mr. Hamid, as we said before in the last emails, our vision at GOOGLE is to be one of the best sites where provides online English lessons to students all over the world. With millions of users, our site needs great coders to maintain. And of course, we hope you will the one who can make this.

Here are your login details:

Username: HAMID GHAZALLI
Password: 12345678

The entire GOOGLE team looks forward to a friendly and professional working relationship with you. If you want any information or support, please feel free to let us know.

Thank you.”

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Declining an Invitation

“Dear Mr. Chen,

Pardon the delay in responding to your email. Recently, I have been in the process of setting up my own startup so I have been quite busy.

I very much appreciate your invitation to work for your company. However, as I said above, time may not be appropriate for me to accept your invitation.

Thank you for understanding.

Best regards,”

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Reply to customer’s request for information about your product or service

“Dear Mrs.Jones,

Thank you for your inquiry about our new office cleaning service. We are currently providing top-rated service in the Chicago area. In order to provide you an estimation of the cost of our services and more information, I would like to schedule a meeting at your office on any working day.

Do not hesitate to email or call me via the hotline if you have any further questions. I hope we can provide our service to you soon.

Sincerely,”

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Just write straight into the main matter. Long greet and thank you are not considered polite. The length of your email replies can even determine if the receiver will read it or not. If it’s too long, sometimes they can miss the point you want to convey.We hope that after reading this post, you will know how to write an email response properly.

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In business, everything should be fast. Responding to an email within a day (24 hours) is good etiquette. Certainly, we should respond as soon as possible so your receiver will be assured that you respect them and their concerns are being heard.

In some cases, if the email you receive is emergency or powerfully expressed, a phone call may be more appropriate than taking the time to write an email.

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You should definitely be the one who takes responsibility for your email response and speak directly to the receiver.

For example, instead of writing:

It would be appreciated if you are able to send the final contract tomorrow.

You should write:

I would really appreciate it if you are able to send the final contract tomorrow.

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Look at other ideas and try out the practices 

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Look at other ideas and try out the practices 