# data[].attributes.body
https://er.educause.edu/articles/2023/4/ideas-framework-for-teaching-online

# data[].attributes.attachment_link.readable_text
The IDEAS (Inclusion, Design, Engagement, Evaluation, Assessment, and Support) Framework for online teaching and learning highlights best practices for before, during, and after the delivery of an online course to help instructors deliver high-quality courses and improve learner experience and outcomes.

Credit: Darko 1981 / Shutterstock.com © 2023

Online teaching and learning is becoming widespread as instructors and students increasingly appreciate the flexibility it offers. A few frameworks help guide online teaching and learning, such as the Quality Matters rubric and the Open SUNY Course Quality Review (OSCQR) Rubric. However, these rubrics focus mainly on the course design aspect. There is still a need for a framework that includes all aspects of online teaching and learning, with a focus on inclusion. This article introduces the IDEAS (Inclusion, Design, Engagement, Evaluation, Assessment, and Support) Framework for online teaching and learning. The framework is intended to provide guidance to online instructors by highlighting several practices established in the research literature for before, during, and after the delivery of an online course.

Framework Design and Expert Review

The IDEAS Framework is based on our years of experience in online teaching and in research into online teaching and learning. Our research experience includes interviewing award-winning online instructors to identify expert practices and also coining the term bichronous online learning to denote the blending of asynchronous and synchronous online learning. After reviewing the current literature, prior research, and teaching and learning practices, we drafted an initial list of twenty-nine IDEAS elements for online teaching and learning. We then contacted seven experts in online teaching and research and invited them to participate in virtual thirty-minute meetings to discuss these elements. Through the meetings, we collected and integrated their feedback. The result is the final list of forty-four IDEAS elements, categorized into six dimensions (see figure 1, below, and table 1, at the end of this article).

The six dimensions of the IDEAS Framework are interrelated, and instructional decisions in one dimension will potentially influence others. For example, the dimensions of both Assessment and Evaluation are interrelated in that assessment data can also be used for formative or summative evaluation purposes; hence, instructors' decisions to employ various practices can influence subsequent instructional decisions. Further, the elements are noted practices in online teaching and learning research literature; however, not all of the practices are necessarily deployed or needed in the same online course. In all cases, instructional goals and student learning outcomes for an online course should influence how instructors choose to deploy their online teaching.

Figure 1. The IDEAS Framework

Description of IDEAS Elements

Inclusion

Inclusion refers to providing opportunities to ensure that all learners feel they are welcomed and belong in the course. One of the important aspects of delivering an inclusive online course is for instructors to express their commitment to diversity, equity, and inclusion (DEI) and to get to know their learners by allowing students to share needs and preferences. Instructors should examine their own assumptions and expectations about learners' behavior and performance and affirm their commitment to each learner's ability to learn online. Instructors can participate in professional development on DEI and include a DEI statement in the syllabus, as well as review the syllabus to make the course equitable. They should be mindful of their learners' situational and contextual factors to ensure that their learners have access to necessary devices and reliable internet connection. Additionally, instructors must support learners who require specialized instruction and related services, including extended learning resources. Instructional material must be offered from diverse perspectives and must be designed and delivered to meet the needs of learners with cognitive and physical disabilities. When instructors are committed to DEI efforts, they work to handle online class dynamics that may perpetuate systemic inequities, and they support learners to create and facilitate safe digital learning spaces.

Design

Design focuses on incorporating instructional materials, activities, resources, and assessments that are aligned to learning outcomes. Course information must be organized and chunked into manageable segments, such as through modules or units. In an instructor-led course, learners should be provided with the instructor's contact information early in the course so that they can connect with the instructor through multiple ways. In addition, researchers emphasize the importance of aligning course content and activities to achieve objectives and sequencing activities to maximize learning. The framework emphasizes including content and learning activities to help achieve stated course learning outcomes and providing opportunities to engage learners through learner-learner, learner-instructor, and learner-content interaction. This interaction can assist in building a sense of community. Community can also be achieved by humanizing online courses through using videos and group work that provides learners with opportunities to interact. A variety of learning resources can be included in the course: assigned textbook readings, web resources, and videos, for example. With careful design of formative and summative activities and assessments (e.g., discussions, projects, papers, presentations, quizzes, exams) and their inclusion throughout the course, the learning outcomes can be achieved.

Engagement

Engagement focuses on the instructor promoting learner interactions and facilitating meaningful community building. The instructor can engage the learner by setting the expectations for the course early. The instructor can send periodic announcements to establish the instructor's presence and availability and to explain how the learner can reach the instructor online. Instructors should engage in various facilitation strategies using timely communication, providing quality feedback, and guiding the students to navigate the course successfully. The instructor facilitates learner engagement through discussions and group activities both asynchronously and synchronously online by using various digital tools, including the learning management system and synchronous tools. This engagement facilitates learner interaction and assists students in building communities by establishing relationships and supporting each other. In addition, several strategies can be used to engage the online learner by enhancing learner-learner, learner-instructor, and learner-content interaction.

Evaluation

Evaluation emphasizes the importance of assessing the online course using a variety of strategies and identifying areas for improvement. This dimension focuses on using different methods to assess course effectiveness. Evaluation is a critical aspect of teaching, and online courses can be evaluated using various strategies. A variety of personnel (instructors, students, designers, and administrators) can be involved in evaluating the course periodically through online course evaluations, learner completion rates, satisfaction surveys, peer review, instructor and learner feedback, content and learning analytics, and learner performance. Evaluation of instructional content can also occur before the course is taught, working with an instructional designer to review and evaluate the content. During the implementation, learner feedback can be collected early in the course, during the course, and at the end of the course. Peers can be invited to review the course and provide feedback. And finally, the instructor can self-reflect during the course and at the end of the course to identify areas that can be improved the next time it is taught. Overall, evaluation is a critical step to support learning effectiveness by ensuring a continuous process of improvement.

Assessment

Assessment focuses on gauging the learners' progress in the course by measuring the achievement of the learning outcomes. Instructional design processes emphasize the importance of aligning assessments with instructional objectives and instructional material. It is critical that instructors gauge the learners' prior knowledge, skills, and attitudes at the beginning of the course and continuously monitor progress during the course. An online course can include a combination of assessment techniques, such as traditional assessment methods (e.g., multiple choice quizzes or exams) or those labeled as authentic assessment methods (e.g., e-portfolios, online journals, or group work). Learners can also be provided credit for activities such as participating in synchronous sessions or completing optional activities. Researchers have also stated the importance of assessments occurring throughout the course, so that students have the opportunity to periodically understand their learning progress and provide feedback on the assessments. Automated assessments can be used to provide feedback to learners more quickly. Including rubrics that clearly state what is expected of the learners is helpful in an online course. Rubrics assist the instructors by saving time spent grading, providing effective feedback, and promoting student learning. Online courses are recommended to include self-assessment for learners, which is helpful for self-monitoring and reflecting on their learning.

Support

Support is essential for both instructors and learners throughout the teaching and learning process. When instructors have full teaching loads, finding the time needed to prepare and create an effective online course can be challenging. Instructors should be given additional course development time to design the course at least a semester before it is delivered. In addition, providing professional development opportunities for instructors to develop effective online courses is essential. Since teaching online is considered time-consuming, instructional personnel support-such as teaching assistants and mentors-is helpful. Peer mentors can provide guidance on how to be effective with online design and facilitation and provide their mentees with a model of best practices. This not only benefits the faculty member who is new to teaching online but also provides job satisfaction and instructor success for the mentors. Teaching assistants are especially helpful in supporting large online courses and in facilitating discussions. Course development and technology support for hardware and software is also essential for instructors who teach online. Online teaching requires different competencies, and hence opportunities to work with instructional designers or attend professional development will provide instructors with the support to learn how to develop effective courses and integrate a number of technologies to achieve the desired outcomes. In addition, instructors also prefer just-in-time technology support and help desk access. More organizations are beginning to set up twenty-four-hour access for faculty and students to provide support on technical issues, such as questions related to the learning management systems. Finally, embedded librarian support is helpful for the online instructor and students.

Conclusion

The IDEAS framework is intended to assist online instructors in the full lifecycle of an online course: before, during, and after the course. While the six dimensions of Inclusion, Design, Engagement, Evaluation, Assessment, and Support may not fully capture all the nuances of online teaching and learning, the IDEAS Framework does provide a strong starting point that extends beyond the online course design features common in other frameworks. We hope the IDEAS Framework can be further developed by researchers in the online learning community to push the research agenda forward in the field. And we expect that the framework will evolve as we gain more insights into the complex craft of online teaching and learning.

Table 1. Full List of the IDEAS Framework Elements

Note: This table is also available as a downloadable PDF.

Notes

1. This is not the exact acronym, of course. We represented the two words Engagement and Evaluation with one "E" for IDEAS.

2. Florence Martin et al., "Award-Winning Faculty Online Teaching Practices: Course Design, Assessment and Evaluation, and Facilitation," The Internet and Higher Education 42 (2019); Florence Martin, Drew Polly, and AlbertRitzhaupt, "Bichronous Online Learning: Blending Asynchronous and Synchronous Online Learning," EDUCAUSE Review, September 8, 2020.

3. James D. Basham et al., Equity Matters: Digital and Online Learning for Students with Disabilities, report (Lawrence, KS: Center on Online Learning and Students with Disabilities, 2015).

4. Susan Ko and Steve Rossen, Teaching Online: A Practical Guide, 4th ed. (New York: Routledge, 2017); Suzanne Young, "Student Views of Effective Online Teaching in Higher Education," American Journal of Distance Education 20, no. 2 (2010).

5. Xiaojing Liuet al., "Does Sense of Community Matter? An Examination of Participants' Perceptions of Building Learning Communities in Online Courses," Quarterly Review of Distance Education 8, no. 1 (2007).

6. Martin et al., "Award-Winning Faculty Online Teaching Practices."

7. Walter Dick, "The Dick and Carey Model: Will It Survive the Decade?" Educational Technology Research and Development 44, no. 3 (1996).

8. Martin et al., "Award-Winning Faculty Online Teaching Practices."

9. Dannelle D. Stevens and Antonia J. Levi, Introduction to Rubrics: An Assessment Tool to Save Grading Time, Convey Effective Feedback, and Promote Student Learning (Sterling, VA: Stylus, 2013).

10. Laura G Lunsford, Vicki Baker, and Meghan Pifer, "Faculty Mentoring Faculty: Career Stages, Relationship Quality, and Job Satisfaction," International Journal of Mentoring and Coaching in Education 7, no. 2 (2018); Alan G. Wasserstein, D. Alex Quistberg, and Judy A. Shea, "Mentoring at the University of Pennsylvania: Results of a Faculty Survey," Journal of General Internal Medicine 22 (2007).

Florence Martin is Professor of Learning, Design, and Technology at North Carolina State University.

Albert Ritzhaupt is Professor of Educational Technology and Computer Science Education at the University of Florida.

# data[].attributes.attachment_link.description
The IDEAS (Inclusion, Design, Engagement, Evaluation, Assessment, and Support) Framework for online teaching and learning highlights best practices for before, during, and after the delivery of an online course to help instructors deliver high-quality courses and improve learner experience and outcomes. Online teaching and learning is becoming widespread as instructors and students increasingly appreciate the flexibility it offers.

# data[].attributes.body
SP@M – A Framework for Developing Hybrid Education (digisim.uk)

# data[].attributes.headline
Blended and online learning curriculum design toolkit (FOLD)

# data[].attributes.subject
Blended and online learning curriculum design toolkit (FOLD)

# data[].attributes.body
Blended-learning-Toolkit-v4.pdf (latrobe.edu.au)

# data[].attributes.headline
OLC quality scorecard for blended learning programmes

# data[].attributes.subject
OLC quality scorecard for blended learning programmes

# data[].attributes.body
https://onlinelearningconsortium.org/consult/olc-quality-scorecard-blended-learning-programs/

# data[].attributes.headline
E-Learning maturity model Stephen Marshall

# data[].attributes.subject
E-Learning maturity model Stephen Marshall

# data[].attributes.body
http://e-learning.geek.nz/emm/documents/versiontwothree/20070620ProcessDescriptions.pdf

# data[].attributes.body
https://www.deefinkandassociates.com/GuidetoCourseDesignAug05.pdf

# data[].attributes.body
https://eduscrum.nl/

# data[].attributes.headline
Blended learning Game / kaartspel (HAN/HANZE)

# data[].attributes.subject
Blended learning Game / kaartspel (HAN/HANZE)

# data[].attributes.body
https://associatie.kuleuven.be/schoolofeducation/projecten/Van%20e-learning%20naar%20blended%20learning.pdf

# data[].attributes.body
http://www.e-learn.nl/2019/09/04/embed-framework-presented#more1373

https://embed.eadtu.eu/download/2470/European%20Maturity%20Model%20for%20Blended%20Education.pdf?inline=1

# data[].attributes.headline
DC4E cyclus voor ontwerpen blended onderwijs (Zuyd)

# data[].attributes.subject
DC4E cyclus voor ontwerpen blended onderwijs (Zuyd)

# data[].attributes.body
https://onderwijsontwikkeling.zuyd.nl/ontwerpcyclus/

# data[].attributes.headline
Ron Oliver (2003), aangepast in raamleerplan deeltijd HAN

# data[].attributes.subject
Ron Oliver (2003), aangepast in raamleerplan deeltijd HAN

# data[].attributes.attachment_link.title
Modellen blended learning raamleerplan deeltijd HAN

# data[].attributes.body
https://www.youtube.com/watch?time_continue=29&v=us0w823KY0g&feature=emb_logo

# data[].attributes.body
https://www.youtube.com/watch?time_continue=27&v=ww3mYXH44ik&feature=emb_logo

# data[].attributes.body
http://www.tpack.nl/

# data[].attributes.body
https://www.researchgate.net/publication/270568200_Institutional_Blended_Learning_Adoption_Checklist

# data[].attributes.body
https://en.wikipedia.org/wiki/Progressive_inquiry

# data[].attributes.headline
Pijlers digitale didactiek (R.J. Simons)

# data[].attributes.subject
Pijlers digitale didactiek (R.J. Simons)

# data[].attributes.body
https://platform.europeanmoocs.eu/users/71/robertjansimons.pdf

# data[].attributes.body
https://www.researchgate.net/publication/220663596_Quality_assessment_and_development_in_the_course_of_the_EFMD_CEL_programme_accreditation

# data[].attributes.body
https://www.eurashe.eu/about/partners/efquel/

# data[].attributes.body
http://e-xcellencelabel.eadtu.eu/

# data[].attributes.headline
Analyseinstrumenten voor blended learning, zoals scans, maturity models, etc.

# data[].attributes.subject
Analyseinstrumenten voor blended learning, zoals scans, maturity models, etc.

# data[].attributes.headline
Didactische scenario's 1,5 meter campus Barend Last

# data[].attributes.subject
Didactische scenario's 1,5 meter campus Barend Last

# data[].attributes.body
https://www.te-learning.nl/blog/keuzes-maken-ten-aanzien-van-didactische-scenarios-voor-fase-drie-van-het-coronaonderwijs/

# data[].attributes.body
https://ontwerpruimteberoepsonderwijs.files.wordpress.com/2017/02/cimo_berghoevezitter_mesomagazine_2012_april.pdf

# data[].attributes.body
https://www.te-learning.nl/blog/wijze-lessen-twaalf-bouwstenen-voor-effectieve-didactiek-versterkt-met-behulp-van-leertechnologie/

# data[].attributes.headline
High impact learning that lasts (Dochy e.a.)

# data[].attributes.subject
High impact learning that lasts (Dochy e.a.)

# data[].attributes.body
https://www.youtube.com/watch?v=pNnREErUMw0

# data[].attributes.body
https://nl.wikipedia.org/wiki/Virtual_Action_Learning

# data[].attributes.headline
Community of inquiry (Garrison, Vaughan)

# data[].attributes.subject
Community of inquiry (Garrison, Vaughan)

# data[].attributes.body
https://youtu.be/273WuFa6Z04

# data[].attributes.body
Bijv. https://www.uu.nl/onderwijs/onderwijsadvies-training/publicaties/dossier-onderwijs-op-afstand/online-onderwijs/een-bestaande-cursus-omzetten-naar-een-online-cursus-waar-begin-je

# data[].attributes.body
https://www.tripleeframework.com/

# data[].attributes.headline
Didactische handvatten bij maken keuzes in de blend of inhoudelijk richting geven aan de blend

# data[].attributes.subject
Didactische handvatten bij maken keuzes in de blend of inhoudelijk richting geven aan de blend

# data[].attributes.body
https://www.saxion.nl/binaries/content/assets/over-saxion/organisatie/icto/shuffle-v3.0_saxion-icto.pdf

# data[].attributes.body
https://shop.kaospilot.dk/images/shopdownloadfiles/A&CFLS%20-%20Vision%20backcasting%20framework%20INSTRUCTIONS.pdf

# data[].attributes.body
https://www.4cid.org/

# data[].attributes.body
https://www.te-learning.nl/blog/elf-modellen-voor-blended-learning/

# data[].attributes.body
https://www.christenseninstitute.org/blended-learning-definitions-and-models/

# data[].attributes.body
https://blog3.han.nl/hanicto/carpe-diem-methodiek-voor-ontwerpen-online-en-blended-onderwijs/

# data[].attributes.body
https://www.2blearning.com/wp-content/uploads/2018/03/Whitepaper-persoonlijke-leerroutes-2BLearning.pdf

# data[].attributes.body
https://abc-ld.org/

# data[].attributes.headline
Ontwerpfilosofieen / methodieken / modellen algemeen

# data[].attributes.subject
Ontwerpfilosofieen / methodieken / modellen algemeen

# data[].attributes.headline
Modellen of organisatievormen van blended learning

# data[].attributes.subject
Modellen of organisatievormen van blended learning