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INSURANCE COVERAGE FOR TNC DRIVERS

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Uber sets up a facial recognition system to enhance customer security.

One more measure to ensure the safety of its customers. The VTC company is setting up a facial recognition system through which the identity of drivers and deliverymen is periodically checked. If the driver prefers, the verification can be carried out manually.

The check will be automatic if a consumer, passenger or restaurant reports a doubt about the identity of the person. In the event of a mismatch in the photos or failure to carry out the selfie, the account will be temporarily suspended.

https://www.usine-digitale.fr/article/uber-met-en-place-un-systeme-de-reconnaissance-faciale-pour-renforcer-la-securite-des-clients.N913864

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USER EXPERIENCES
Uber's answer is to have 100% female VTCs in response to sexual

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The link between Uber and his drivers is definitively a "contract of employment", according to justice

The French Court of Cassation therefore decided that in early March 2020

In the Californian state a law stating the status of Uber drivers as

https://www.lesnumeriques.com/vie-du-net/le-lien-entre-uber-et-ses-chauffeurs-est-definitivement-un-contrat-de-travail-selon-la-justice-n147941.html#:~:text=Selon%20la%20d%C3%A9cision%20du%20Palais,%C3%A0%20la%20qualification%20de%20travail

https://www.usine-digitale.fr/editorial/uber-et-lyft-se-font-rappeler-a-l-ordre-sur-le-statut-des-chauffeurs-en-californie.N974431

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IMPACTS OF CORONAVIRUS

3,500 employees fired in less than 3 minutes via "zoom" videoconference

No test on the drivers to know if they have the Coronavirus

Drop in pay

https://www.wsws.org/en/articles/2020/03/21/uber-m21.html
https://www.midilibre.fr/2020/05/19/en-trois-minutes-uber-licencie-3-500-employes-sur-zoom-cest-votre-dernier-jour,8893881.php

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ABUSIVE COMMENTS

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USER EXPERIENCES

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The silence is also breaking over Uber. On social networks, many women give chilling testimonies about their experiences with Uber.

In France, we have 700 cases of women already reported to have been raped or sexually assaulted. Plus thousands of unrecorded cases.

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#TWITTER

#UberCestOver: A hashtag to denounce sexual assaults aboard Uber. It's been tweeted

Victims of sexual agression- Interview

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"Je rentre chez moi la culotte descendue... "
Après une soirée, Anaïs commande un Uber pour rentrer en sécurité. Sur le trajet, son chauffeur va la violer.

Aujourd'hui avec d'autres victimes, elles témoignent avec #UberCestOver

# data[].attributes.wish_content.attachment_props.original_text
"Je rentre chez moi la culotte descendue... "
Après une soirée, Anaïs commande un Uber pour rentrer en sécurité. Sur le trajet, son chauffeur va la violer.

Aujourd'hui avec d'autres victimes, elles témoignent avec #UberCestOver https://t.co/imNgNhyETV

# data[].attributes.attachment_link.embed_code
"Je rentre chez moi la culotte descendue... "
Après une soirée, Anaïs commande un Uber pour rentrer en sécurité. Sur le trajet, son chauffeur va la violer.

Aujourd'hui avec d'autres victimes, elles témoignent avec #UberCestOver pic.twitter.com/imNgNhyETV
— Konbini news (@konbininews) December 2, 2019

# data[].attributes.attachment_link.metadata.attachment_props_source.data.text
"Je rentre chez moi la culotte descendue... "
Après une soirée, Anaïs commande un Uber pour rentrer en sécurité. Sur le trajet, son chauffeur va la violer.

Aujourd'hui avec d'autres victimes, elles témoignent avec #UberCestOver https://t.co/imNgNhyETV

# data[].attributes.attachment_link.metadata.attachment_props.original_text
"Je rentre chez moi la culotte descendue... "
Après une soirée, Anaïs commande un Uber pour rentrer en sécurité. Sur le trajet, son chauffeur va la violer.

Aujourd'hui avec d'autres victimes, elles témoignent avec #UberCestOver https://t.co/imNgNhyETV

# data[].attributes.attachment_link.metadata.attachment_props.text
"Je rentre chez moi la culotte descendue... "
Après une soirée, Anaïs commande un Uber pour rentrer en sécurité. Sur le trajet, son chauffeur va la violer.

Aujourd'hui avec d'autres victimes, elles témoignent avec #UberCestOver

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USER EXPERIENCES

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Unethical Conduct of Employees

In UBER, employees are encouraged to book the competitor services and cancel the order once they get the confirmation for the ride. The main competitor Lyft which is identifiable with pink mustaches has released information that the UBER employees have booked and cancelled approximately 5000 rides in time range of few months.

https://www.ukessays.com/essays/business/uber-ethical-issues.php#:~:text=Passenger%20Safety%3A&text=Many%20cases%20have%20been%20filled,been%20registered%20in%20recent%20times.

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HOURLY WAGES IN THE US

Source : CNBC

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THEY DON'T HAVE ANY FREEDOM

"Insofar as these self-employed workers have neither their own clientele nor the freedom to set their fares, nor even the freedom to set their routes, they are obviously not self-employed"
--> Nathalie Coutinet points out. A lack of independence that nevertheless contrasts with the possibility of sanctions from which the company can benefit.

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MAIN ETHIC ISSUES

A lot of strikes in many countries. In the UK in may 2019, in the US in september 2019 because of the same issues :

Not paid enough

Working long time

Self employed person (no cover or assurances)

https://www.cnbc.com/2019/09/17/uber-drivers-are-protesting-again-heres-what-the-job-is-really-like.html

Analysis by the union suggests Uber drivers in the UK earn an average £5 an hour, well below the legal minimum wage of £8.21 for over 25s. They can work as much as 30 hours a week before breaking even.
https://www.theguardian.com/technology/2019/may/08/uber-drivers-in-uk-cities-strike-over-pay-and-conditions

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The VTC platform tells "Libération" that it has had this new policy in place since December, after having already implemented it in Australia and North America. Until then, only drivers risked deactivation.

Uber now blocks its poorly rated French clients.This is a step forward for customers because they too are subject to driver evaluation. It's a big first.

https://www.liberation.fr/france/2020/01/23/uber-bloque-desormais-ses-clients-francais-mal-notes_1774799

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"ONLY BEING ON UBER IS NOT ENOUGH"

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This New Yorker makes up to $540 a day driving for Uber, Juno and Lyft

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Al is a full-time ride-share driver in New York City. Here's what a typical day on the job looks like.

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USER'S PRIVACY

UBER has been accused of keeping track of their customers with the help of smart phone app. The tracking system which the company is using to keep a track on its customers is called as ‘God View’, with which they can access the customer’s contacts and send an advertisement about their services.

https://www.ukessays.com/essays/business/uber-ethical-issues.php#:~:text=Passenger%20Safety%3A&text=Many%20cases%20have%20been%20filled,been%20registered%20in%20recent%20times.

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THE TRUE SALARY OF DRIVERS IN FRANCE

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HOW MUCH THE FRENCH UBER DRIVERS' ARE PAID