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NESHA MANIVANNAN (H18A0290) - FINAL REPORT (WORD)

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Step in to a world of fun, excitement & laughter. Berjaya Times Square Theme Park features a variety of rides, games and virtual entertainment for a wholesome family outing.

Berjaya Times Square Theme Park is the largest indoor theme park offering thrilling rides and games for the whole family since 2003. The gigantic indoor theme park, measuring 133,000 square feet, offers 2 exciting sections – Galaxy Station for the thrill seekers and Fantasy Garden for the young ones. Head on over to explore a galaxy of pure joy and excitement for an unforgettable family experience.

Awards

Malaysia Book Of Records : The Largest Indoor Theme Park In Malaysia
- Berjaya Times Square Theme Park has been inducted into the Malaysia Book of Records as the First Largest Indoor Theme Park in Malaysia.

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NESHA MANIVANNAN (H18A0290) - FINAL REPORT (PDF)

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Youtube link - https://youtu.be/1RQFZP50FdM

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NESHA MANIVANNAN (H18A0290) - VIDEO PRESENTATION

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TICKETING COUNTER OF BERJAYA TIMES SQUARE THEME PARK.

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DAY 1 (MONDAY) - 21 MARCH 2022
- Reporting at Berjaya Times Square Management Corporation office.
- HR bring to Berjaya Times Square Theme Park (BTSTP) office.
- Get to know with workers of BTSTP management.
- When to the theme park, to know all the ride in the theme park.
- I had assigned to do work into all 6 departments.

DAY 2 (TUESDAY) - 22 MARCH 2022
- I had assigned to do work under operation management team.
- Learn about how the ride operating for each ride.
- When to ticketing counter, to know about ticketing price packages.
- I had experienced in one of the ride which called spinning orbit.
- Most of the ride based on the height and age of a person.

DAY 3 (WENESDAY) - 23 MARCH 2022
- Due to system down, we need to help the ticketing counter with manually.
- I also went to haunted house to experienced it. It was fun.
- I also learned about on how to work under ticketing management.
- I guide the customers to round the park through park map.
- Learn more about marketing department.

DAY 4 (THURSDAY) - 24 MARCH 2022
- Since the system is still down, we need to help the ticketing counter.
- I got do one memo report for the upcoming packages.
- Supervisor asked to think about new ideas for upcoming birthday event.
- Learn more about operation management job scope.
- Preparation for birthday event on Sunday (27/03/2022) by sales & marketing team.

DAY 5 (FRIDAY) - 25 MARCH 2022
- Continue work at ticketing counter due to the system down.
- Still preparing for birthday event, such as arranging the tables and chairs, blow the balloon and pre ordering the food from McDonald's.
- Check the list for birthday event of how many guest are coming.
- Experienced playing at Gel Blaster station.
- Do report for closing the ticketing counter.

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DAY 6 (MONDAY) - 28 MARCH 2022
- When to try spinning orbit station again. It was fun.
- Next, need to give new ideas for upcoming school events.
- Learn more about safety department.
- Learn about how to operate the machines.
- When to see, new station which is Waterless Aquarium

DAY 7 (TUESDAY) - 29 MARCH 2022
- Learn about paramedic department.
- Guiding customers around the theme park.
- When to play gel blaster station.
- Helping customers on ticketing counter.
- Give ideas for upcoming events in April till June.

DAY 8 (WENESDAY) - 30 MARCH 2022
- When to ride at Fantasy Trail. It is a family ride. Everyone can play that ride. It was fun and enjoyable ride.
- Thinking of new ideas for upcoming events.
- Changing to the new packages for birthday event for better choices.
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.

DAY 9 (THURSDAY) - 31 MARCH 2022
- Start doing preparation for school event on 2 April 2022.
- Write up one new memo for upcoming packages.
- Start learning on how to attend the call from customers regarding events packages.
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.

DAY 10 (FRIDAY) - 1 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the zoofari station.
- Preparing for upcoming birthday events.

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DAY 11 (MONDAY) - 4 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the kids playground station.
- Preparing for upcoming birthday events.

DAY 12 (TUESDAY) - 5 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 13 (WENESDAY) - 6 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 14 (THURSDAY) - 7 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

DAY 15 (FRIDAY) - 8 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

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DAY 16 (MONDAY) - 11 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

DAY 17 (TUESDAY) - 12 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 18 (WENESDAY) - 13 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 19 (THURSDAY) - 14 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 20 (FRIDAY) - 15 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

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DAY 21 (MONDAY) - 18 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 22 (TUESDAY) - 19 APRIL 2022
- Public holiday

DAY 23 (WENESDAY) - 20 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 24 (THURSDAY) - 21 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

DAY 25 (FRIDAY) - 22 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

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DAY 26 (MONDAY) - 25 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 27 (TUESDAY) - 26 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 28 (WENESDAY) - 27 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

DAY 29 (THURSDAY) - 28 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 30 (FRIDAY) - 29 APRIL 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

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DAY 31 (MONDAY) - 2 MAY 2022
- Public holiday

DAY 32 (TUESDAY) - 3 MAY 2022
- Public holiday

DAY 33 (WENESDAY) - 4 MAY 2022
- Public holiday

DAY 34 (THURSDAY) - 5 MAY 2022
- Public holiday

DAY 35 (FRIDAY) - 6 MAY 2022
- Public holiday

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DAY 36 (MONDAY) - 9 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

DAY 37 (TUESDAY) - 10 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 38 (WENESDAY) - 11 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 39 (THURSDAY) - 12 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 40 (FRIDAY) - 13 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

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DAY 41 (MONDAY) - 16 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 42 (TUESDAY) - 17 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

DAY 43 (WENESDAY) - 18 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 44 (THURSDAY) - 19 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 45 (FRIDAY) - 20 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

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DAY 46 (MONDAY) - 23 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

DAY 47 (TUESDAY) - 24 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 48 (WENESDAY) - 25 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 49 (THURSDAY) - 26 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 50 (FRIDAY) - 27 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

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DAY 51 (MONDAY) - 30 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 52 (TUESDAY) - 31 MAY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 53 (WENESDAY) - 1 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 54 (THURSDAY) - 2 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

DAY 55 (FRIDAY) - 3 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

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DAY 56 (MONDAY) - 6 JUNE 2022
- Public holiday

DAY 57 (TUESDAY) - 7 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 58 (WENESDAY) - 8 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 59 (THURSDAY) - 9 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 60 (FRIDAY) - 10 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

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DAY 61 (MONDAY) - 13 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

DAY 62 (TUESDAY) - 14 JUNE 2022
- Scuba Diving Course by University Malaysia Kelantan(UMK)

DAY 63 (WENESDAY) - 15 JUNE 2022
- Scuba Diving Course by University Malaysia Kelantan(UMK)

DAY 64 (THURSDAY) - 16 JUNE 2022
- Scuba Diving Course by University Malaysia Kelantan(UMK)

DAY 65 (FRIDAY) - 17 JUNE 2022
- Scuba Diving Course by University Malaysia Kelantan(UMK)

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DAY 66 (MONDAY) - 20 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 67 (TUESDAY) - 21 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 68 (WENESDAY) - 22 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

DAY 69 (THURSDAY) - 23 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 70 (FRIDAY) - 24 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

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DAY 71 (MONDAY) - 27 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 72 (TUESDAY) - 28 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

DAY 73 (WENESDAY) - 29 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 74 (THURSDAY) - 30 JUNE 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 75 (FRIDAY) - 1 JULY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the flying bumble bee station.
- Preparing for upcoming birthday events.

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DAY 76 (MONDAY) - 4 JULY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the robo crush station.
- Preparing for upcoming birthday events.

DAY 77 (TUESDAY) - 5 JULY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the honey bump station.
- Preparing for upcoming birthday events.

DAY 78 (WENESDAY) - 6 JULY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the ooorts' super run station.
- Preparing for upcoming birthday events.

DAY 79 (THURSDAY) - 7 JULY 2022
- Giving customer service to the customers at theme park.
- Meet new clients for upcoming birthday events.
- Work as cashier at ticketing counter.
- Work as rider at the buddy go round station.
- Preparing for upcoming birthday events.

DAY 80 (FRIDAY) - 8 JULY 2022
- Last day of intern, do customer services at main entrance.
- Submit Borang B to the supervisor to sign it.
- Handover all my id cards to the HR department.
- Taking pictures with all the colleagues and inside theme park.

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https://drive.google.com/drive/folders/1ZdmImfzaHf-CUQSkkZ7ycwqbOTQ2eYCv?usp=sharing

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Nesha Manivannan (H18A0290) - INTERNSHIP