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Link Youtube

https://youtu.be/VzZmKIu8kkY?feature=shared

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Borang B - Penilaian Prestasi Pelajar oleh Penyelia Industri

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Borang B - Penilaian Prestasi Pelajar oleh Penyelia Industri

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Picture : Certicate Of Completion from Berjaya Tioman Resort

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learn how to setting Chinese Cuising form Encik Daud

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Private Event

Puspanita dan Pejabat Pembangunan Negeri Pahang

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- fill the salt and black pepper into the container that has been empty before it needs to be mixed with rice that has been cooked without any water or oil

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Picture : Briefing with staff Food and Beverage

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26.06.2024-30.06.2024 (Holiday)

using leave accumulated before the end of industrial training

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learn how to open leave application form

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03.06.2024(Offday because The Birthday of majesty)

Update list name for clean typhoid for KKM

Guiding new staff on how to fill out an application for employment

Update exit pass

Training Report

Departmnt FnB

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Monthly Training Report May

Current April Update

Exit Pass update

Get a training plan in each department for the month of June

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- Training Report

- Exit Pass

- Make a hardcopy

- Update current - May 2024

- 24.5.24-25.5.24

- Fnb morning and after lunch Hr

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13.05.2024-16.05.2024(Holiday) - Get out of Mersing

18.05.2024-19.05.2024

To the food and beverage department to help in the morning

Providing utensils for guests such as spoons, forks and knives

Clean the table, baby stool and make sure there is no dirt on the table

After lunch go to Hr's office and continue making Training Report and Update Exit Pass

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-Laundry

-Exit Pass (May 1-9)

-Training plan

-Training Report Update (May 10-12)

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- 01.05.2024 (Hari Pekerja ) - OffDay

Monthly Training Report April

Current April Update

Hr Monthly Report -Revision 2024

BTR Training Report April 2024

Laundry

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25.4.24-26.4.24

- Employee Satisfaction Survey (ESS)

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Picture : Noted for Scan and Copy Paper 

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- Update Training Report

- Learn to scan and send paper on a photostat machine

- How to scan and send at once many forms in one file directly to Hr or Gm

25.4.24-26.4.24

- Employee Satisfaction Survey (ESS)

- Internal Attendance Record

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-Create a Job Description Format by following the format given by Ms Aishah

- Learn how to open the Store Request form with Ms Nurul

- BHR Properties Training Housers And SOP Update

- Local Properties and Overseas Properties

- Learn how to calculate percentages to get current for each month and for each department.

Updating Exit pass

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Picture : Celebrate Eid Al-Fitr With Mr Loovi (General Manager ) and staff Food and Beverage

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10.04.2024-11.04.2024

Eid Al-Fitr

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12.04.2024.- 14.04.2024

Departmet Housekeeping

Learn and follow senior to clening the room

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Picture : Briefing with Housekeeping Department

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- Starting this week, every Friday, Saturday and Sunday help in the Housekeeping department and the day is usually in the office and do work as usual which is to update the Exit Pass and Report Training.

- Housekeeping Department

- Participated in the briefing with the HR staff in the morning and introduced himself and informed that every weekend he would help in the HR department

- Next after listening to the briefing from Hk's supervisor about the rooms that need to be cleaned according to the schedule that has been given for each person.

- As an internship, I followed the friendly HK staff called Kakak Farah.

3.04.2024 - Star Cruise ship

- Help sell fresh drinks to guests who disembark from the ship

- Attract visitors with a smile and offer fresh drinks such as Fresh Coconut, Soft Drink, Fresh Juice and Drinking Water

- 4.04.2024

- Time to update Exit Pass and organize some files

- After lunch, go to the Hk department to help fold towels and necessary items for Hk.

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Exit Pass needs to be updated every day if

there is a paper or permission form on that day.

- Learn how to answer phone calls using the office phone (need to use formal and soft words).

-Learn about creating a Monthly Training Report using Excel. The Monthly Training Report needs to be updated every week by filling in each title, the number of pax and the duration of the training.

- Each department will send their training report every week

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Picture : Standad Operatinv Procedures (SOP)

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-Learn about the Standard Operating Procedures (SOP) of each department

- Understand each of the existing codes and the rules of each department in terms of hair, clothes, neatness and the rules when carrying out tasks in each department.

- Updating Exit Pass using Excel. Exit Pass is a form or permission paper to leave the workplace (Berjaya Resort) during breaks by obtaining permission from the Hr Manager.

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Picture : Celebrate Earth Day 2024 with staff Berjaya Tioman Resort

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23.03.2024, Saturday

Celebrate Earth Day 2024 in front of the lobby

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Updating Exit pass

-Exit Pass needs to be updated every day if there is a paper or permission form on that day.

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Picture : Fail Job Description for each Department

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Day 3

20.03.2024, Wednesday

- Go to work as early as nine in the morning and continue reading the Job Description.

- At half past two in the afternoon, the internship bomeeting session with the General Manager of Berjaya Tioman Resort, Mr. Loovi

- Started with a self-introduction session as an intership and placed in which department. Next, there will be a question and answer session and a quiz related to Berjaya Tioman Resort with the Mr Loovi General Manager of Berjaya Tioman Resort.

- Finished at three o'clock and everyone go back to their respective departments and continued work.

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Day 2

19.03.2024, Tuesday

- Come to work as early as half past eight in the morning and enter the Human Resources room and introduce myself as a trainee for Universty Malaysia Kelantan to Mrs. Jahlilawati Binti Sabar (Human Resources Assistant Manager) and Ms Nurul Raihani Binti Amri (Human Resources Officer).

- While waiting for Ms Noraishah Binti Othman (Human Resource Manager) because she have a meeting, I try to understood a few places in Berjaya Resort based on the map with the code scan given yesterday.

- After meeting with Ms Aishah, she explained about the assignment as an internship in the department of Human Resources

- The first task is to read and understand the Job Description of each available department.

- A job description is a guide that is able to explain a job in a company clearly.

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Picture : First orientation in the meeting room with Ms Aishah (Human Resources Manager)

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Day 1

18.03.2024, Monday

Activity

□ Self-introduction session between internships (Umk, Uitm)

□ Listen to a briefing related to Berjaya Tioman Resort (who is the founder, when was it established, how long has it been in operation, and much more by Ms, Noraishah Binti Othman

( Human Resource Manager)

□ Fill out the personal information form and read the rules while you are here.

□ In the evening, visit the area around the resort (lobby, activity area, accommodation, villa area, around the beach, diving area, and more).