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Our business name is Bao'rific Butter and image attach above will be our group logo.

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Our team run a partnership business that sells Buttermilk Chicken with Mantou Buns, a delicious combination of soft, pillowy buns and crispy, succulent chicken. Every mouthful of the chicken is moist and tasty because it has been marinated in a rich buttermilk wash that gives it a mild creamy flavor. After that, it is dipped in a crispy batter and deep-fried till it turns brown. In contrast to the savory chicken, the fried mantou bun, a traditional Chinese bread, has a sweet and fluffy texture. This recipe provides the ideal harmony of flavors and textures when served together with an incredible price of just RM8. However, throughout the journey, we received a request from some customers that want to order without adding chicken to it. Hence, we have expand the options that customers can also choose to enjoy the buns with the buttermilk bath alone, which is less expensive at RM6. This inexpensive delight is a great choice for anyone who wants to indulge in a tasty treat without going over budget. Our team uses WhatsApp to market this product to friends, relatives, and other people in order to sell it entirely online. After then, clients must use a Google Form that our team disseminated online to submit their orders. Orders will only be delivered on weekends (Saturday or Sunday), and the form will only be available for one week. After that, customers pick up their orders at the cafe close to the college. Additionally, doorstep delivery is offered for an extra fee of RM1 only.

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I'm Ivanna Flovynnia anak Nicholas. I'm in charge to cook and prepare Buttermilk Chicken with Mantou Buns, my responsibility is to ensure that this dish is crafted to perfection, combining flavorful, crispy buttermilk chicken with soft, fluffy mantou buns. This dish will require precision, timing, and coordination, as well as attention to detail in both flavor and presentation.

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Hello my name is Ivanna Flovynnia anak Nicholas. My matric number is 102614 and I currently taking Zoological Technology in Year 1. I'm one of the Bao'riffic Butter's team that in charge in cooking and preparing this delightful buttermilk chicken with mantou buns for our beloved customers.

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Hi, my name is Angelo Paung Anak David. My matric number is 102435. I am year 1 Zoological Technology student. My role is promoting our business through social media platforms such as WhatsApp and Telegram.

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I am Deanna Ann anak Dana. As mention before I am one of the cook and the one who preparing the buttermilk chicken with mantou buns. My task is to ensure the food are prepared nicely. The juicy chicken was fried until it reach the maximum crispiness combine with the creamy buttermilk to satisfy our customer and can be enjoyed with the fluffy and sweet mantou buns.

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Deanna's reflection regarding this project:

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Deanna's reflection regarding this project:

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I would say the overall experience for this project was nice and a very eye-opening event for me. As one of the cooks, I would say my task is very important since I was responsible for influencing customer satisfaction through the meals I prepared. My goal was to ensure the food I cooked met the standards of taste and consistency throughout the entire duration of the project. My challenges during this project were managing the cost and keeping this food warm until it reached our customers. To solve the problem of cost, a week before we started the business, me and my group members went to the supermarket and surveyed the prices of items that we would use. We use a quality product but with a student-affordable price. As for the problem of keeping the food warm, I ensure that once I finish cooking, I make sure the one who is in charge of delivery delivers the food immediately to the customers. But despite the challenges, I am grateful my group members did their roles perfectly, which contributed to the project running smoothly. Overall, it was rewarding experiences which taught me the important of teamwork and critical thinking to solve problems.

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I’m Angelo Paung Anak David. I am one of the promoter of our business particularly promote it through social media platforms such as WhatsApp, Telegram, and Instagram. My task is to ensure that our business is keep up to date so that our customers alert with our business update from time to time.

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We promoted our business through social media platforms such as WhatsApp, Telegram and Instagram. Promoting our business through social media is more convenient because customers can easily get the information regarding our business from time to time.

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We created our business Instagram account for our business which is baorific_butter. We used this platform to promote our business in a more interesting way by posting teaser video, poster information regarding our business and customers feedback.

Instagram business page link: https://www.instagram.com/baorific_butter/profilecard/?igsh=MW5iMzBlazhmdnk5bQ==

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Bao’rific Butter 🥘 (@baorific_butter) • Instagram photos and videos

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5 Followers, 6 Following, 1 Posts - See Instagram photos and videos from Bao’rific Butter 🥘 (@baorific_butter)

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We used telegram to promote our business by posting our business poster at Unimas Students telegram chanel and groups. Besides that, we also let our friends from different colleges and faculty to forward our business poster at their respective telegram groups.

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We used WhatsApp to promote our business by posting our business poster at Unimas Students WhatsApp chanel and groups. Besides that, we also let our friends from different colleges and faculty to forward our business poster at their respective WhatsApp groups.

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Hello my name is Monna anak Malaka and my matric number is 107168. I am first-year in Plant Science student. My role is to take customer orders through Google Forms and list them in Excel.

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Target Customers:

1. University students looking for quick, convenient, and healthy meals on campus or around university areas.

2. Busy students who need a meal that is easy to carry or can be delivered to their dormitories or lecture halls.

3. Students who enjoy creamy food and are seeking alternatives to regular fast food or instant meals.

4. Price-conscious students who want tasty and affordable meal options.

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What is offered:

1. Butter chicken milk that is unique, combining rich, creamy flavors with a delightful taste.

2. Quick and easy meal ideal for busy students with tight schedules.

3. Affordable prices that are budget-friendly for students without compromising on quality.

4. Portable packaging that makes it easy to take the meal to class, the dorm, or anywhere on campus.

5. Healthy alternatives like low-fat butter chicken milk or lactose-free milk for students with dietary preferences.

6. High-quality ingredients with fresh chicken, milk, and authentic spices at an affordable price.

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How the product reaches the customer:

1. Online ordering: Students can place orders through specialized websites or apps to make it easier for them to purchase food.

2. Social media: Promoting products through Instagram, WhatsApp and Telegram.

3. Cash on delivery (COD): Delivery to customers at Alamanda College Cafe or directly to the doorstep with a charge of RM1

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How to build relationships with customers:

1. Friendly customer service: Providing fast, friendly, and responsive service to ensure customer satisfaction.

2. Regular updates and promotions: Use instagram or WhatsApp to promote products to customers.

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How the business generates revenue:

1. Direct sales: The price per serving of butter chicken is affordable with students.

2. Set meal packages: Offer set meals that include chicken buttermilk and mantao bun is set A and buttermilk with mantao bun is set B with different prices depending on the set.

3. Subscription rate: Students can purchase on weeks day.

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Resources needed to operate:

1. Raw materials: Fresh chicken, milk, spices, and local ingredients to prepare the butter chicken.

2. Cooking equipment: Professional cooking tools and equipment to prepare meals quickly and in large quantities.

3. Delivery platform and app: A system for accepting online orders efficiently.

4. Marketing and social media: Resources for building brands, running ads, and connecting with customers.

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Core activities of the business:

1. Cooking and food preparation: Prepare high-quality butter chicken.

2. Order management: Ensuring that orders are received and delivered on time to customers.

3. Customer support: Providing assistance or quick response to customers who make inquiries or complaints.

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External partners that support the business:

1. Ingredient of suppliers: Suppliers of chicken, milk, spices, and other food ingredients needed for meal preparation.

2. University and student associations: Establish relationships with university students to offer exclusive discounts to students.

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Costs involved in running the business:

1. Raw material costs: The costs of chicken, milk, spices, mantao bun.

2. Packaging cost: The cost of eco-friendly containers and packaging for shipping.

3. Salary cost: Salary for cooks and delivery.

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Overall, I enjoyed working on this project as it was my first experience in selling. However, without teamwork, achieving success in this project would have been difficult. Through this project, I learned how to treat customers warmly. Similarly, attracting customers to buy our products is not easy, it requires patience when starting a business in order to achieve something satisfying. For me, as someone who used Google Forms for the first time, it was quite challenging, and I had to consult YouTube to learn how to use it. However, this was not a major obstacle, and I was able to continue with the task of receiving orders from our valued customers. This project gave me new knowledge and the opportunity to work with team members who were easy to collaborate with.

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I'm Marie Angel Manggin anak Colin. I am in charge of promoting our business online through social media. The social media platforms I used are WhatsApp and Instagram. Through these social media, I am also in charge of informing our customers of any details about their orders and dealing with customer's inquiries if they have any.

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Hello I am Deanna Ann anak Dana. I am year 1 student and currently taking Chemistry. My matric number is 103838. My task is the same as Ivanna which I also in charge in cooking the buttermilk chicken and mantou bun meals.

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I am Monna anak Malaka. I'm the only one who takes customer orders for this project. My task is important because it helps determine how much chicken buttermilk needs to be cooked. Customers place their orders through the Google Form that has been provided, making it easier to take orders, and the information is automatically entered into an Excel list.

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To sum up, the project was a meaningful experience that allowed us to apply practical business skills while showcasing our creativity and teamwork.

As the team member in charge of cooking and preparing the orders, I had a critical role in ensuring the quality and consistency of our product. It was both challenging and rewarding to create a recipe that balanced the rich, savory flavor of the buttermilk chicken with the soft, slightly sweet mantou buns. Seeing customers enjoy the food I prepared was incredibly satisfying and reinforced the importance of attention to detail in food preparation.

Despite our enthusiasm, we faced several obstacles along the way. One of it was sourcing fresh ingredients within our budget, which sometimes meant making adjustments to our planned menu. Additionally, we also faced difficulty in ensuring our foods warm which mean we had to do the delivery as soon as possible.

What truly stood out during this project was the teamwork and problem-solving attitude of our group. Although it was our first project together, we managed to collaborate and communicate effectively.

This project taught me the importance of flexibility, resilience, and the value of teamwork in overcoming challenges. It was a great learning experience that strengthened my ability to manage stress and adapt to changing circumstances. I am incredibly proud of what we achieved together as Bao'rific Butter team and look forward to applying these lessons to future projects.

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Hello, my name is Raabiatul Adawuiah binti Yusup, with the matric number 102923. I am a first-year Resource Biotechnology student. I serve as the treasurer of our group, responsible for managing the finances of our business. All money transactions, both incoming and outgoing, are handled through my account.

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I'm Raabiatul Adawuiah Yusup and I'm the treasurer of our group. I am the one who responsible for managing all financial matters related to our business. This includes collecting contributions of RM10 from each group member to purchase the necessary ingredients for our Bao'rific Butter. Additionaly, I handle all transactions, ensuring that customer payments are made directly to my account. I keep detailed record of all income and expenses to make sure our finances are well-organized.

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Overall, my experience throughout the whole business has taught me the importance of teamwork and communication among members on handling business as it is an essential key for a particular business to run smoothly. Although we faced some challenges during our business at first but I glad that we were able to solve the problems instantly. It was a very fun experience to be able to handle this business together.

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This business journey has marked my first time working in a business project alongside with my friends, and it has been a truly valuable experience for me. As a biotechnology student, business is not my passion and back then I felt unsure about how well I would adapt to this subject. However, throughout this journey, I'm grateful for taking this subject as it taught me to step out of my comfort zone and learn essential life skills.

Taking on the role of treasurer, I was entrusted with the responsibility of managing our financial records. This role has taught me the importance of organization and attention to detail skills.

Moreover, I've realized the importance of teamwork and communication. Each group member played their part and together we managed to bring our business to success. This experience has shown me that even though we are a student in the field of science, understanding the basics of business and entrepreneurship can be incredibly beneficial. The most challenging part is I would say dealing with different types of customers as some of them are difficult to handle.

Overall, this project was more than just an assignment and it was a chance for me to develop personally and professionally as it provides a room for growth and learning. I'm proud of our achievement because at first, we feel doubtful whether we should continue this business or not, and we chose to continue at least until we get more that rm100 of sales. And we did it! Lastly, I am grateful for the knowledge and experience gained along the way.

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Hello, my name is Marie Angel Manggin anak Colin, and my matric number is 102666. I am currently a Year 1 student of Chemistry. My role in our business is the same as Angelo that is promoting our business through social media platforms and I am also in charge of dealing with the customers if they have any inquiries.

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Looking back at our business journey, I really enjoyed and am grateful to have this experience selling products to real customers. This was my first time working on a business project. Throughout this experience, we have encountered several challenges that tested our problem-solving and customer service skills. This business project has taught me to be more brave and confident in dealing with customers. I learned the importance of customer engagement in encouraging the customer, financial management, and teamwork among group members in making this business successful. From this project, I also learned that planning a business was important before running a business as we have to consider our budget, the cost of the materials used, and the quality of the products sold. Besides that, I am thankful to have supportive group members as we help each other and exchange our thoughts throughout the project. Although this was my first time working on a business, I am ready to apply what I have learned to future opportunities in the business world.

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Set A: 3 pieces mantou buns + Buttermilk with chicken

Price: RM8

Set B: 5 pieces mantou buns + Buttermilk only

Price: RM6

Any add on bun(s) will be charged RM0.50 per piece. We also accept QR payment method only.

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In this padlet we will discuss about few important components of our business. Based on the name and the logo above, our business revolve around food sector. We sell buttermilk chicken and pair it with mantou buns. We ensure this business run smoothly as we have divided ourself into few small group which will be the promoters, cookers, treasurer and the one who in charge to take customer's order.

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We created a teaser post to build excitement for our business. This will make the audience curious and eager to find out what’s coming. Hence, it will attract more customers. The teaser vid was posted on our instagram business page.

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Application of AIDCA model

Attention- The post grabs attention by starting sentences with “Craving a taste of chicken butter?

Interest- Describes flavour like mouth-watering butter chicken meal with mantou bun.

Desire- The affordable price which is starting at only RM8 emphasises the great value for money.

Conviction- The post showcases visually appealing picture of buttermilk chicken and mantou bun.

Action- Provide google form link and qr code to directly confirm order.

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Application of AIDCA model

Attention- “Order NOW” grabs attention with bold capitalised texts.

Interest- The post shows attractive photos of buttermilk chicken and mantou bun

Desire- Highlights that it is freshly cooked and made with love.

Conviction- Reasonable price for students which starting at RM8

Action- Provide contact number and qr code for payment