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1. Review the implementation scenarios below
2. Discuss what are differences between them
3. Practice the scenarios on real or test chats

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Leading implementation with cliffhanger 

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Leading implementation with cliffhanger 

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Yes, it would be great.

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The tool is free of charge and it'll be my pleasure to show you how to use it while we're on the chat. What do you think?

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Also, I think it's a great idea to make your site accessible for every visitor :) We have the Accessibility Wizard that helps you ensure that every visitor, regardless of ability, can view and navigate your site

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Thank you!

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By the way, upon checking your account, I've noticed you've done an amazing job completing the SEO Wiz tool for the best online visibility

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Thanks for your time and patience, and for bringing this issue to our attention, Sonja

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Fine. Excellent. Thank you

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Once there are any updates, you'll be contacted via email to your "" email address

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That`s fine. And they will probably get in touch with me, when they fix the issue. Right?

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I can recreate the issue on my end, that's why I'd like to forward this case offline to our advanced team, so they can investigate the issue with the text for your Online Program further

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Perfect job, Emily! I am ready to transfer our chat. Please stay here and my colleague will join in a few minutes

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Done, thanks!

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Awesome! Let me know once it is connected :)

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Great, I'm opening the page

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It will add extra credibility to your business. You can connect it here right now (link + screenshot)

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Awesome! While I am finishing the transfer, I recommend you to connect your active mailbox to Wix Inbox so that any emails so that any emails you send through your Wix account will come from your personal email address

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Yes, thanks

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Since we need 3 A records to connect the domain, so let's add it back. I will guide you through

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To finalize the changes I should transfer our chat to billing specialists. Will it work for you?

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I can see that the second mailbox seat was deleted from your account

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Thank you for waiting, Emily!

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Sure, thanks

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Once we figure everything out, I would be happy to show you what other free features you can use to boost your communication relationships with clients

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Please allow me 3 minutes to check the current settings of your mailbox.

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thank you, how can I add it?

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Regarding your domain, I noticed there are only two Wix A records

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yes, done it

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Perfect job! I can see the page was successfully updates

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It will help you to improve your site's ranking on Google and make sure more potential clients will find your site

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Great! Please go to the Business info page (link)

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Oh, interesting

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Tom, while I am checking the records for your domain, I'd recommend you to add logo and info about your site to the Business info page in the Dashboard (+ screenshot)

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This is awesome. Thanks for all your help today

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Great Job Daniel :) No rush with the list, you can complete it whenever you need. Here's also a couple of tips on maintaining your SEO after you've connected to Google.

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Done, seeing checklist. Actually I already did the first step

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Thanks for checking this out for me, Adrian

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Absolutely, you can add general info now so I can show you the checklist. Once you see it, let me know, I'll be here

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You got it! Also, regarding my quick tip for you. Let me quickly show you something super useful for your site :)

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Answering questions now, is this something I can edit later?

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I'm there

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Please click Get Started and once you see the questions, let me know so I can show you further

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Super! What I wanted to show you is our convenient checklist for optimizing your site for search engines.

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Please click here for me and let me know once you're in