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At the Rainbow Education Multi-Academy Trust, we recognise the significant importance of robust pastoral support. We understand that it is the essential foundation upon which learning can take place. We are an attachment and trauma informed school (Gold Award ATTSA, Oct 2024) and tailor our approaches to pupils on an individual basis, ensuring that we support the needs of each and every child.

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Debt

Housing

Consumer

Family, Law and Courts

Immigration

Health

Benefits and Work

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Volunteer with us

Over 16,000 highly trained volunteers support the delivery of our service. Our volunteers come from a range of backgrounds and find volunteering rewarding, challenging and fun. We have a range of roles in local Citizens Advice and Witness Service, want to find out more?

Our volunteer opportunities

Find your local Citizens Advice

For more information and advice

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Online free advice from Citizens Advice to help you find a way forward, whatever the problem. Our research enables us to campaign on issues affecting people's lives.

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We are here to listen! And so are all of these services. 

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We are here to listen! And so are all of these services. 

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This website provides a wealth of information linked to mental health support. 

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This website provides a wealth of information linked to mental health support. 

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YPAS was the first organisation that took me in and also the quickest, Sonia helped me get through a very difficult stage in my life and has bettered me as a person. I feel better equipped to deal with situations in life and my mental health has improved overall because of it.

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ADDvanced Solutions Community Network is an open access offer that supports the emotional health and wellbeing of neurodivergent children and young people, their families and the professionals that work with them. Below you will find the learning programmes and workshops for Liverpool families. No diagnosis or referral is needed to access ADDvanced Solutions Community Network.

https://www.addvancedsolutions.co.uk/wp-content/uploads/2025/02/LIV-Spring-2-Half-Term-Newsletter-2025.pdf

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If you would like to speak with someone to discuss a safeguarding concern, please get in touch with the school via the methods previously explained and someone from the Safeguarding Team will be in touch with you as soon as is possible.

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Amazing, thank you for the information and support. It’s a scary world being a parent to a child with ASD but now I feel there is light at the end of a very dark tunnel. Such a lovely, friendly team. Thank you.

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Mr Kewn is on hand to support families with all kinds of issues and advice. This includes:

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Mr Kewn is on hand to support families with all kinds of issues and advice. This includes:

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housing

refugee and asylum seeker support

providing furniture and white goods

benefit maximisation

leading EHATs

issuing foodbank vouchers

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SENDIASS: Are you looking for information, advice or support about matters relating to your child’s special educational needs and/or disabilities?

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SENDIASS: Are you looking for information, advice or support about matters relating to your child’s special educational needs and/or disabilities?

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Asylum Link is a charity in Merseyside that offers support and advice for refugee and asylum seekers. 

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Asylum Link is a charity in Merseyside that offers support and advice for refugee and asylum seekers. 

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Whatever the arguments about who gets the vaccine first and why, one thing is beyond doubt, that it affects people from minority backgrounds far more severely than others. In the main, this is the client group ALM work with.

Key to getting the vaccine is having an NHS number, and to obtain this people would normally register with a GP, (which is a good idea anyway.)

So when the time comes to get vaccinated, make sure you have an NHS number. Sort it out now! If you don't know your local GP or what is available, you could contact the Social Inclusion Team for advice or use the GP finder service

Update 22nd February 2021 - Phone lines back to 9:30am to 4:40pm. We are currently accepting donation's of men's clothing. For anything else please phone ahead first. Thank you.

For Refugee issues please contact MRSN on 0151 709 7557
For what is currently available please see our CORONA (Covid-19) VIRUS ADVICE including translated Materials Pre-Pandemic Services
Asylum Link is an organisation dedicated to assisting Asylum Seekers and Refugees in Liverpool and to raising public awareness around refugee issues. It is a welcoming and safe place for people from all countries to meet, relax and find out about the city they have arrived in.

Asylum Link provides friendship, help and advice and encourages the participation of asylum seekers and refugees in the service. ALM needs your help to do this and we currently have an appeal in place for extra funding.
What does ALM offer?
We offer a wide range of services for asylum seekers and refugees. Most services are provided on a drop in basis, with appointments available for specialist activities.

Every day, tea, coffee and biscuits are available during opening hours in the kitchen area. Lunch is served most days to everyone.

Social activities are available each day and trips and special activities at intervals. The day to day running of the centre is managed by 4 full time and 3 part time staff, and over 100 volunteers, overseen by a Board of 11 Trustees - more

Visitors are always welcome at ALM but please contact us first.

Find out how you can donate to Asylum Link

A recent guide to starting an ESOL class (English for Speakers of Other Languages), developed in partnership with CTMR/SAS, the Justice and Peace Commission, and Together Liverpool, is available to download here. DIY ESOL Booklet

' Welcome the Stranger' Conference, November 2018. link to slides

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WELCOME TO ASYLUM LINK MERSEYSIDE - Asylum Link Merseyside

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Whatever the arguments about who gets the vaccine first and why, one thing is beyond doubt, that it affects people from minority backgrounds far more severely than others. In the main, this is the client group ALM work with.

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Liverpool Domestic Abuse Service - LDAS Liverpool

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Liverpool Domestic Abuse Service: Our aim is to Protect, Support and Empower women and girls who suffer from domestic abuse, to live safe independent lives

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What are The Zones of Regulation? -Official Video-

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'Our Liverpool' is committed to supporting refugees and migrants. Find out how the team can help and what other local support services are available.

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'Our Liverpool' is committed to supporting refugees and migrants. Find out how the team can help and what other local support services are available.

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Our Liverpool refugee and migrant service - Liverpool City Council

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Our Liverpool is committed to supporting refugees and migrants. Find out how the team can help and what other local support services are available.

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A reminder that Fare Share food items are offered in the Petal Area every Tuesday at 2:45pm. We can also issue foodbank vouchers to our families. 

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A reminder that Fare Share food items are offered in the Petal Area every Tuesday at 2:45pm. We can also issue foodbank vouchers to our families. 

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Miss Howarth is Heygreen's Child Wellbeing Support Officer. Miss Howarth leads our pastoral support programme and this involves:

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Miss Howarth is Heygreen's Child Wellbeing Support Officer. Miss Howarth leads our pastoral support programme and this involves:

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drawing and talking sessions

lego therapy

barrier games

restorative practice

social stories

friendship support

self-referrals

sensory circuits

liaison with mental health services