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Sebastian Pirie - USYD Med Student - Study tips playlist

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Sebastian Pirie - USYD Med Student - Study tips playlist

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Productivity & Study Tips - YouTube

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A place for all things productivity and study related!

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CrashCourse - YouTube

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history biology literature learning education science humanities school "world history" ap tests smart fun chemistry psychology apush whap

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At Crash Course, we believe that high-quality educational videos should be available to everyone for free! Subscribe for weekly videos from our current courses! Right now, we're producing Black American History and How To College. We also recently teamed up with Arizona State University to bring you more courses on the Study Hall channel.

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Study Hall - YouTube

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Presented by Arizona State University and Crash Course, Study Hall is a tailored series of YouTube Learning Playlists aimed at helping you with resources to navigate college and your education path. Count on Study Hall to guide you to and through college.

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Don't be afraid to use other resources to help you revise your course content!!

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Don't be afraid to use other resources to help you revise your course content!!

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There are lots of resources available online which can help explain and revise the content you cover in your courses.

There are heaps of apps and youtube channels which a wide variety of content, targeted at different audiences, including high school students, university students and the general public. Using these resources can assist you in understanding content from your course, and you may find it useful to hear content delivered in a different way.

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Optimise your study by figuring out your learning style

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Optimise your study by figuring out your learning style

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Everyone learns in different ways. Depending on your learning style, you might find it more effective to adjust different study techniques, like flashcards or active recall,  to your learning style.

But to do this, you need to think about the best way you take in information; this will help you to understand your learning style!

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This resource will provide an overview of how to identify your learning style in order to improve your approach to studying.

What are learning styles?

Learning styles are theories describing individual preferences for how we like to learn and how we best retain new information.

Why identify your learning style?

Identifying your learning style involves understanding how you tend to learn best. You can use this information to your advantage when you study by using learning approaches that work well for you, such as writing out notes, creating mind-maps, using models or reciting out loud. This can assist you with in-class learning and with examination revision.

The different learning styles

There are many different learning style models that attempt to explain differences in learning between individuals. One of the most widely known is the VARK model, which includes the Visual, Auditory, Read/write and Kinaesthetic learning styles - these are detailed below. Reflect on which activities you tend to prefer when studying to determine which learning style you tend to use. Note that you may utilise more than one learning style.

Visual

Visual learners learn by sight. These learners benefit from:

Images and diagrams

Graphics and visuals

Charts

Maps

Mind-maps

Flash cards

Auditory

Auditory learners learn by hearing. These learners benefit from:

Listening

Speaking

Group discussions

Verbal repetition

Sound recordings

Mnemonic devices

Read/Write

Read/write learners learn by reading and writing. These learners benefit from:

Reading

Writing

Making detailed notes

Re-writing notes to revise

Viewing information in word form

Kinaesthetic

Kinaesthetic learners learn by touch. These learners benefit from:

Movement

Tactile representations

Models and materials

Physical interactions

Hands-on approaches

Experience and practice

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This resource will provide an overview of how to identify your learning style in order to improve your approach to studying. Learning styles are theories describing individual preferences for how we like to learn and how we best retain new information. Identifying your learning style involves understanding how you tend to learn best.

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Connect with other students in your faculty

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Connect with other students in your faculty

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One of the best ways to improve your study skills is connecting with other students in your faculty! Connecting in with your peers can help with motivation and collaboration, and joining a faculty society can link you in to opportunities within your field of interest, as well as help you build friendships and networks!

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university of sydney union clubs and societies

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University of Sydney Union - USU Clubs and Societies

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View an A-Z listing of student-run clubs and societies on campus, provided by the University of Sydney Union. There are over 250 to choose from allowing you to get more involved in life at Sydney Uni.

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Flash cards are an excellent way to do your revision - especially when combined with 'spaced repetition'

Apps like Anki allow you to create your own custom flash cards, and use their own algorithm to help you practice spaced repetition!

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Chat to a Peer Support Advisor from your faculty

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Chat to a Peer Support Advisor from your faculty

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The University has a great team of students from all faculties you can chat to about your course, your goals, or any topic you would like advice on 😀

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Start a chat with a peer support advisor

Do you have any questions related to your student life here at the University of Sydney?

To find the answers or be pointed in the right direction, connect with one of our experienced Peer Support Advisors (PSA). These are current University of Sydney students who have been trained to assist students with a range of enquiries, ranging from what support services the university offers to what social activities a student can join. Their goal is to enhance every student's sense of community.

If you don't have time to chat now, you can use the online form to submit an enquiry or request a Zoom call back.

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Start a chat with a peer support advisor

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Start a chat with a peer support advisor

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Having trouble with the maths you need for your course?

The University Learning Hub has a specialty service for supporting and developing your mathematics skills. You can access their on-demand modules, or sign up for one of their bridging courses!

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If you are worried about mathematical or statistical content needed in your units of study, then we encourage you to use the information and resources available online or to come and talk to us.

You are welcome to:

use our resources for self-study

enrol in a bridging course in mathematics or statistics

attend one of our revision workshops and supplementary tutorials for certain units of study

study or get help from our staff at our Drop-in Centre.

Drop-in Centre

Our Drop-in Centre can provide individual one-to-one help with a selection of mathematics, statistics and related units of study.

The units that we support are generally the first unit in a degree that contains a substantive amount of mathematical or statistical content, such as calculus, linear algebra and statistics. This includes all fundamental and normal units of first year mathematics courses offered by the School of Mathematics and Statistics as well as units such as ENVX1002, EMCT1010, EMCT1020, PHAR1812, PSYC2012 and PUBH5018. A complete list of supported units is on our Canvas site.

This service is free and is available if you meet eligibility requirements.

Eligibility

You're eligible if you're studying a unit of study we support, and meet any of the following criteria.

You have not studied the mathematics which is assumed knowledge for your course.

You are a mature age student who has not studied mathematics in several years.

You are from overseas and find you have gaps in your knowledge, or are not familiar with mathematical terms in English.

Your studies have been interrupted by either illness or accident or some other cause.

Please speak to us at one of our drop-in sessions if you think you're eligible for another reason.

Location

Due to the University response to COVID-19, the Learning Hub (Mathematics) in-person classes have been migrated to online support.

To access any of our online drop-in sessions and/or our online workshop classes visit to the Learning Hub (Mathematics) Canvas homepage.

To access these please use the links for the appropriate sessions on the Canvas site.

All students enrolled in one of our supported units should already have access to our Canvas site. If not, you can self-enrol in Canvas.

You can email your enquiries to learninghub.mathematics@sydney.edu.au.

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If you are worried about mathematical or statistical content needed in your units of study, then we encourage you to use the information and resources available online or to come and talk to us.

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Pomodoros are an easy way to help you structure your study sessions, so you can get the most out of your time, whether you're revising notes, completing readings, or writing up an assignment.

Apps like Brain Focus or Forest, or websites like Pomofocus.io can help you keep track of your pomodoro cycles, to maximise your concentration and prevent burnout!

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Brain Focus

Work Smarter!

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The University Library has heaps of FREE, on-demand support to help you though your study, whatever level of study you are at!

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COVID-19 update: Library spaces are open to all members and visitors with precautions in place. Learn more.

We're to help you get started and will work with you to get the best results. We have places for you to study, the resources you need for your course, exam support, events, training and more.

Undergraduate students

Postgraduate students

International students

LPAB students

Students with disability

Distance students

Aboriginal and Torres Strait Islander peoples are advised that this website may contain images, voices and names of people who have died.

The University of Sydney Library acknowledges that its facilities sit on the ancestral lands of Aboriginal and Torres Strait Islander peoples, who have for thousands of generations exchanged knowledge for the benefit of all. Learn more

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Student support, University of Sydney Library

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COVID-19 update: Library spaces are open to all members and visitors with precautions in place. Learn more.

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The University Learning Hub runs heaps of FREE workshops which cover all the essential skills for University study, from taking effective lecture notes, to academic standards of referencing.

You can check out the Learning Hub's website for their timetable of upcoming workshops at this link 😀

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The Learning Hub (Academic Language and Learning) provides learning support to students at any stage, from your initial transition into undergraduate study at the University to postgraduate coursework and higher degree research.

We've developed a number of resources to help you independently develop your skills in:

We also provide face-to-face support, offering workshops and individual consultations to provide targeted assistance with your academic communication, learning and research needs.

You can access further learning resources and courses in the Learning Hub (Academic Language and Learning) Canvas site. You will first need to enrol by selecting '+Join this course'.

Individual consultations

The Learning Hub (Academic Language and Learning) offers individual consultations to help you develop effective reading, writing and time management strategies, and provides helpful feedback on your work using a developmental approach. Half-hour consultations are during semester time only.

To sign up for an upcoming consultation:

You can only enrol in one session per week. Speak to your Learning Success Advisor if you need more sessions.

To request a consultation when none are available online please email the Learning Hub (Academic Language and Learning) at learninghub.aclanguage@sydney.edu.au and we will do our best to accommodate you.

Please note: we do not proofread the final versions of your texts (such as assignments) before you submit them.

Guidelines to individual consultations

An appointment with a Learning Success Advisor can help you:

interpret your assignment requirements

structure your writing and express your ideas more clearly

enhance your academic writing style

improve your self-editing skills

develop your reading and note-taking skills

identify resources to develop your academic language skills

adapt to university study (including Higher Degree by Research studies) and manage your workload.

In order to maximise the benefits of appointments and provide a fair system for all students, we have some guidelines around appointment booking.

Be mindful of your assignment due dates and plan ahead so you can get the most benefit from seeing a Learning Success Advisor.

We do not edit, proofread, grammar check or revise assignments.

We cannot advise on the disciplinary content of your work. Your lecturers, tutors and supervisors are the best resources for content-specific advice.

You can only enrol in one session per week. Speak to your Learning Success Advisor if you need more sessions.

If you are no longer able to attend a booked appointment, please cancel as soon as possible.

Meet in-person

You can now meet us in-person at the Fisher Library Service Desk. We are located on level 3 of the Fisher Library (ground level). Come and speak to one of our friendly team members. We can assist you with your academic learning support enquiries and help you find out more about our offerings. There is no need to book in advance. Academic Language and Learning enquiries are available from 1:30 pm - 3:30 pm during semester time only.

Learning Hub (Academic Language and Learning) Canvas site

If you would like to learn more about how the Learning Hub can help you in your learning journey, you can visit the Learning Hub Canvas site. In our Canvas site, we offer a detailed breakdown of our available workshops and provide a range of self-access resources that you can complete at your own time and pace.

Have you completed the Student Communications and Needs Analysis (SCANA)? In the Learning Hub Canvas site, we encourage you to complete the Student Communications and Needs Analysis (SCANA), a short online activity that will give you insight into your academic language skills and link you to a personalised learning support plan that will help you to succeed in your studies.

If you have any questions about accessing the Learning Hub Canvas site, please contact us at learninghub.aclanguage@sydney.edu.au.

Staff referrals for learning support

Staff can help any student in need of additional learning support by referring them to the Learning Hub. Use the Student Referral Form to refer one or multiple students.

Once submitted, the Learning Hub will reach out directly to the student and offer relevant study resources and targeted support.

Studiosity

Studiosity is an online service that provides feedback and guidance on students' academic skills, 24/7. Through this service, you can receive timely, personal feedback and learning support after hours and on weekends.

'Connect Live' allows you to connect with a Subject Specialist in a real time interactive classroom. They can work through their question using typed or voice chat, and draw problems or equations on the online whiteboard. Through the 'Writing Feedback' service, you can receive constructive writing feedback within 24 hours of submitting a draft assessment. An adviser will provide comments and advice on organisation and structure, English and academic language, grammar, punctuation and referencing.

You can access more information on Studiosity and setup your free Studiosity account by clicking on the 'Studiosity: same-day feedback' link, and begin using the Writing Feedback and Connect Live services.

Studiosity is only available for postgraduate coursework students.

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Learning Hub (Academic Language and Learning)

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The Learning Hub (Academic Language and Learning) helps students to develop their academic communication, research and study skills.

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If you are confused by information provided during a lecture, assignment instructions, or anything else - ask for help! For specific assignment instructions or questions course content, the best people to ask would be your course coordinator or tutors. For general writing or assignment support and advice, the learning hub is a great resource. They offer workshops and one-on-one consultations.
It can be intimidating to ask for help, but keep in mind that you are at university to learn! By asking questions and seeking help when needed, you are potentially saving yourself stress in the future.

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Focus & Study - Keeping yourself accountable

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Focus & Study - Keeping yourself accountable

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The Library runs Focus & Study sessions every week during the semester. In these sessions, you will learn about a different study technique, then complete 3 25-minute blocks of study (pomodoros). These can be done in-person or over zoom, and having other people working with you can be a great motivator!
Another resource to help keep yourself accountable is 'Study With Me' videos on websites such as Youtube. They can make you feel like you are not studying alone!

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Performing room bookings, events registration and calendar look ups for University of Sydney Library related activities.

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Active recall is a study technique that involves information retrieval as a method of revision - rather than testing yourself in the form of the final exam after performing more passive study techniques such as reading notes.
This blog (and attached videos) is an excellent resource for different study techniques. A lot of these techniques are well-suited to be implemented at the start of semester, so try giving them a go in Semester 2!

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If rereading, highlighting and summarising aren't effective methods of revising, then what should we be doing? The two most effective methods that I've come across are active recall and spaced repetition which, in combination, will help make your studies more efficient, effective and rewarding. I'll cover spaced repetition in a future post but for now I'll concentrate on active recall.

Active Recall Theory and Evidence

We often think that learning is a process whereby you test yourself after having learnt all the information. Surely it's counterintuitive to do anything else? In fact, this can't be further from the truth!

Active recall involves retrieving information from memory through, essentially, testing yourself at every stage of the revision process. The very act of retrieving information and data from our brains not only strengthens our ability to retain information but also improves connections in our brains between different concepts.

Research from 2013 which analysed hundreds of separate studies about effective revision techniques, concluded that testing, or active recall, is a technique that has 'high utility' and can be implemented effectively with minimal training.

"On the basis of the evidence...we rate practice testing as having high utility. Testing effects have been demonstrated across an impressive range of practice-test formats, kinds of material, learner ages, outcome measures, and retention intervals. Thus, practice testing has broad applicability".

These studies from 1939 and 2010 provide valuable verification of the effectiveness of active recall but it was a study from 2011 that I found particularly convincing.

In that study, the researchers split students into 4 groups with each student tasked with learning the same material before being tested on what they learnt. However, each group was given different instructions and parameters for learning the content.

- The first group would read the material only once.

- The second group would read the material four times.

- The third group would read the material then were told to make a mind map.

- The fourth group would read the material once, then recall as much as possible.

In both the verbatim test - when asked to recall facts - as well as the inference test - when asked to recall concepts - the active recall group significantly outperformed the other groups.

This study shows that testing yourself just once is more effective than rereading a chapter four times. I'm sure we've all used rereading at some point but simply through testing yourself you could drastically improve the efficacy and efficiency of your studies. This is such a simple technique but has such substantial, obvious benefits that we would be foolish to not use it!

Perhaps the reason we don't like to use active recall is that it's more difficult and mentally taxing than rereading. But the key point is revision should be cognitively demanding! It's useful to think about this in terms of going to the gym - if you're lifting weights that are light, you're not going to make much progress but if you're lifting weights that test your strength, you're more likely to develop muscle faster. It's the same with developing the 'muscle' of your brain - the harder we have to work to retrieve information, the more effective our brains will become in storing and recalling that information in the future.

Active Recall Strategies

So, how can we apply active recall in our own studies? Are there any strategies that are more effective? Well, first of all, almost anything we do that requires us to use cognitive effort and brain power to retrieve information is going to be helpful. However, more specifically, I used a number of strategies which utilised active recall and below are three approaches that, personally, I've found useful.

Closed Book

If you can't quite break the habit of making notes, one strategy I found particularly helpful was making notes with your book closed. Instead of copying directly out of the textbook, try to learn a topic before writing out how you would explain the key points and key concepts in your own words but with the book closed. Once you've written down as much as you can remember, open the book and add the parts you missed.

This may sound simplistic and, in many respects, it is! However, it was particularly effective when I was preparing for my third year exams in psychology when I'd made essay plans and, in order to commit them to memory, I decided to draw spider diagrams of each plan with my book closed. I'd draw out as much as I could from memory and afterwards go back to my actual plan and fill in any information that was missing.

I repeated this for about two months in the lead up to the exams - combining active recall with spaced repetition - and by the time the exams came round I had a good grasp of over 50 essays, each with references, which I could then draw upon in the exam.

So it's a simple strategy but if it can work for third year university exams, I'm sure you can find a way of making it work for your personal needs too.

Alternative to Making Notes...Ask Questions

Despite evidence showing that note-taking isn't an effective revision technique, it still feels intuitively productive to write things down, right? I didn't want to completely stop making notes so I tried to adapt this desire to make notes and began to write questions for myself.

This strategy resembles the 'Cornell Note-Taking' method - the process of writing questions for yourself based upon the material in the syllabus. This produces a list of questions with the main idea being that instead of passively rereading or highlighting the information as we're often tempted to do, we're forced to actively engage in cognitive effort to retrieve the information to answer the questions which strengthens connections between information in our brains and improves our ability to recall that information in an exam.

In essence, writing questions forces you to engage in cognitive effort and the more brain power it takes to recall a fact, the more mentally taxing your studies are and the more you're going to gain from the time you put into revision.

Anki is a flashcard app that allows you to create online flashcards which you can use to test yourself in practice sessions. It uses an algorithm built around active recall and spaced repetition and hence learns as you progress through your studies and revision.

I found Anki particularly useful for two key reasons:

Firstly, memorising particular facts - for example, as a medical student I used it a lot for pharmacology - learning the names of drugs and what they do.

Secondly, I also used it to help memorise particular paragraphs that I could slot into appropriate essays.

Check out the video for how I specifically did this but I certainly found it incredibly helpful! In fact, one of my friends from university who consistently ranked at the top of our year in terms of exam results found Anki so useful that he switched from making notes in lectures to going straight to making flashcards with the app! If that isn't a positive endorsement of how useful it can be, I don't know what is!

And if you'd like to read more of my Studying articles, head to this page here which includes pieces on The Essay Memorisation Framework and The Power of Retrospective Revision Timetables.

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Active Recall - The Studying Technique You Should Be Using

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If rereading, highlighting and summarising aren't effective methods of revising, then what should we be doing? The two most effective methods that I've come across are active recall and spaced repetition which, in combination, will help make your studies more efficient, effective and rewarding.

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The Student Centre can help you navigate all the admin of changing your course. You can contact them online or call them, Monday to Friday from 9am - 5pm on 1800 793 864

If you're outside of Australia, you can call the Student Centre on +61 2 8627 1444

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How can we help?

The Student Centre is here to help with any questions you may have during your studies.

We are your first point of contact for student lifecycle information including, timetabling, enrolment, study abroad and exchange, and more.

You can make an enquiry online, call or visit us in person (in person currently unavailable). We aim to respond to your enquiries in a friendly, accurate and timely way. We can provide general advice, and if we can't provide a resolution to your issue, we can refer you to the appropriate person or department within the University.

We can answer questions related to all aspects of the student lifecycle including:

Applying for a new course

Exams

Unit enrolment and timetabling

Graduation

Advice on credit for previous study

Getting a student card

Unit and course information

Letters, transcripts and testamurs

Fees and scholarships

Helping with navigating University systems

Submitted an enquiry online?

Once you've lodged your enquiry, you'll receive an email confirmation with details of your enquiry and your unique enquiry number. We'll then assess your enquiry and see if it's something we can answer, or if it needs to be sent on to a specialist team.

You can log in to the portal at any time to view your ticket enquiries and see how they're progressing (select 'My Tickets' and then 'View all tickets').

It's important you don't make a second ticket to ask about your existing enquiry, as this will slow down the process.

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The Student Centre is here to help with any questions you may have during your studies. We are your first point of contact for student lifecycle information including, timetabling, enrolment, study abroad and exchange, and more. You can make an enquiry online, call or visit us in person (in person currently unavailable).

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Prefer to destress by moving around?

Down Dog is a yoga app which is currently free for students and teachers. All you need to do is make an account with your student email!

Your free account will also give you access to the company's other fitness apps, so you can destress through guided workouts!

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Down Dog provides a studio-like yoga experience in the comfort of your home.

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A quick and simple technique to help you calm your nerves is Five Senses Grounding.

Follow the prompts on the image to help bring your mind back to the present. This will help you to feel more in control of your reactions and make it easier to read through other support resources to find the ones that will help you with your next steps.

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When you're panicked, it's easy to lose track of your thoughts and feel lost. Yoga is an awesome way to calm your mind and bring you back to the present - as well as being a great workout to get any nervous energy out.

YouTube has some great videos for beginners to yoga!

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Yoga For Complete Beginners - 20 Minute Home Yoga Workout!

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Concerned about what to expect when you reach out for mental health support?

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Concerned about what to expect when you reach out for mental health support?

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We know how scary it can be when you first approach a service for support for your mental health. Thankfully, we have an episode of PeerPod which can shine a light for you.

The Peer Learning Advisors sat down with staff from the Student Counselling Service to discuss what happens when you seek help from their service, and answer concerns that students tend to have about approaching the SCS for help. Have a listen now on Spotify (or anywhere you get your podcasts)

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...Opening Spotify...

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Peerpod - Episode 33 - Mental Health Month - what to expect when you first seek support

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Listen to this episode from Peerpod - helping peers navigate uni life on Spotify. October is Mental Health Month, so we sat down with two counsellors from the University's Counselling and Psychological Services about what to expect when you attend your first appointment, as well as discuss some of the reasons why people hesitate reaching out to a support service, and what other services are available for students.

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PeerPod is a podcast by students, for students.

Back in its first season PeerPod explored individual student experiences with failing an assignment or course - you'll hear tips about managing your stress, where to get support and how to turn your failures into opportunities

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...Opening Spotify...

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You have just refreshed your uni portal so many times, but the truth is there and it makes you feel lost, and scared, and lost again: you’ve failed that exam. Guess what? We too. PLAs are postgraduate students (coursework and research) who also have failed their exams, so here we are here to share s…

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Your options on how to change your course of study

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Your options on how to change your course of study

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This link will take you to the University's official page on advice for the options available to current students who want to change their course.

Depending on your faculty/school, and the course you are looking to change to, the process may be different, so make sure to read through this page carefully to understand which option is the one for you!

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It's important to understand the options available to you if you'd like to change your course.

In some situations, you may be able to change streams.

Your faculty or school may allow you to transfer to another course. It is best to check whether you have any transfer options first, as this is the simplest way to change your course.

If the course you'd like to change to isn't available as an allowable transfer in Sydney Student, you will need to apply for your new course by submitting an internal course application.

Make sure you check the relevant deadline to apply, as this does vary depending on whether you transfer or submit an internal course application. Be aware that not all courses have an intake each semester.

Get some advice

Speak to a faculty or school adviser first about options within your current degree. You may be able to re-structure your units to avoid changing your course. If you still feel you'd like to change, your faculty or school can advise you about your options.

See your handbook

If you decide to change your course, you may be eligible to have credit for previous study carry across to your new degree. See your course resolutions to understand what you may be able to receive credit for and how this will affect your course progression. We won't be able to assess whether you will receive credit until you have submitted an application. It is important for you to make any necessary changes to your study as early as possible. If you're receiving government payments you also need to tell the Australian Government about any changes to your study.

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It's important to understand the options available to you if you'd like to change your course. In some situations, you may be able to change streams. Your faculty or school may allow you to transfer to another course. It is best to check whether you have any transfer options first, as this is the simplest way to change your course.

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Make an Academic Appeal through the University website

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Make an Academic Appeal through the University website

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This link will take you to the University website's page on Academic Appeals

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What is an academic decision?

The term ‘academic decision’ is defined in section 1.5 of the University of Sydney (Student Academic Appeals) Rule 2021 (the Academic Appeals Rule). It applies to a range of decisions, including a decision:

about a mark or grade

about special consideration or special arrangements

about credit, including conditional credit and mobility credit

to impose conditions or restrictions on your re-enrolment after you are asked to show good cause

to exclude you from an award course

not to re-admit or re-enrol you following exclusion from your award course

to terminate your candidature, if you are completing a postgraduate award.

Not all decisions made by University staff are academic decisions. Non-academic decisions include those related to unit of study administration and access to University facilities. You can make a complaint about a non-academic decision.

Academic appeals process

There are three escalating stages in the academic appeals process outlined in the Appeals Rule (pdf, 102kb). Each stage is managed by a different unit within the University. You will need to make sure you submit your appeal to the correct unit, depending on the stage of your appeal.

Resolution with the original decision-maker

Application for Review by the Faculty/Academic Panel

Appeals to the Student Appeals Body (SAB)

Please note if you have been awarded your degree you are no longer eligible to submit an appeal to the Student Appeals Body (SAB). All appeals must be lodged prior to your degree being conferred.

If you have lodged an appeal and you are due to graduate, you will need to withdraw from the graduation or conferral process until such time that your matter is finalised.

For all appeals matters, including submitting your appeal or requesting updates, you need to use your University email account.

The appeal process does not give you an automatic right to have an assessment reviewed or re-marked, and is not a process for negotiating higher marks.

Advice and support

Before you prepare or submit an appeal, you may wish to seek advice and support from one of the independent student organisations.

Undergraduate students– contact the Caseworker Help service provided by the Students’ Representative Council (SRC).

Postgraduate students– contact the Postgraduate Advocacy Service provided by the Sydney University Postgraduate Representative Association (SUPRA).

The SRC and SUPRA staff are trained professionals with knowledge and experience with University regulations and responsibilities.

You can also contact the Student Affairs Unit (SAU) to get clarification on the Academic Appeals Rule or the appeals process. SAU cannot advise you on whether you should submit an appeal, or what to include in any appeal.

If you find the appeals process is causing you distress or think the outcome could be upsetting or challenging, you can contact the Student Counselling Service. An appointment with a counsellor can give you the opportunity to discuss issues arising from your appeal and to develop new strategies to manage your studies.

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Get advice and find how to appeal an academic decision by making an academic appeal.

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Still feeling passionate about your study and your potential future career?

Whether you want to make a change in your course, or to your career path, the staff at the Careers Centre are some of the best people to talk to! You can discuss what's on your mind, find out about your options and get connected to useful resources which will help in your decision making.

You can call the Careers Centre, Monday to Friday between 9am and 5pm

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Get career advice, learn how to write a cover letter and resume, and land an internship through the University of Sydney Careers Centre.

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A free resource which offers a great variety of activities and guided meditation to help you practice mindfulness wherever you are!

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An evidence-based approach to supporting the mental health and wellbeing of children in the classroom, school and home environments. Choose the implementation option to suit your school.

For a limited time, Australian primary schools can apply for a funded place and receive the Primary School Program at no direct cost to the school.

Smiling Mind is Australia's leading digital-led, prevention focussed mental health not-for-profit. Smiling Mind has been helping minds thrive for over 10 years and are the innovators behind Australia's most trusted mental wellbeing app. Our evidence-based tools support people to learn the skills to maintain their mental health in fun and interactive ways.

If you'd like to support our work, you can make a donation. Every contribution, however large or small makes a difference and we're so grateful for your support.

The Australian Mental Wellbeing Index provides a snapshot insight into the everyday mental wellbeing of Australia. It explores the factors that contribute to mental wellbeing and aims to generate a national conversation about how Australians can take a proactive approach to support mental wellbeing.

We've recently released the second annual report exploring the data collected across 2022-2023. The latest report shows young Australians aged 18-24, are experiencing poorer mental wellbeing than older age groups and poorer levels of focus and concentration may be a key driver of this.

A daily mindfulness and meditation guide at your fingertips

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Smiling Mind is a non-for-profit web and app-based meditation program developed by psychologists and educators to help bring mindfulness into your life.

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We know how difficult getting your semester results can be, but the way you're feeling is completely normal, and you're not alone. You can connect with peers or chat to a trained mental health professional in your first language through TalkCampus

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What is TalkCampus?

The TalkCampus app provides free and instant support for your mental health and wellbeing anytime of the day, anywhere in the world. The app allows you to be anonymous while accessing support from peers across the globe in a safe, effective and encouraging environment. You can also access the Clinical Helpline, a 24/7 multi-language chat service where you can engage with trained mental health professionals.

This means you don't need to struggle alone, you can talk to your peers about the unique concerns and challenges you face as a student.

How to access TalkCampus

The TalkCampus app is available to all students at the University.

1. Download the TalkCampus app for free from Google Play or the App Store

2. Select the 'Sign up' button on the home page of the app

3. Enter your university email address and choose a password

TalkCampus is available in 25 languages including:

Find out more about TalkCampus and how to use the app.

Privacy notice

The TalkCampus app is managed and operated by TalkLife, an independent third party.

The University pays a fee to TalkLife so you can access the app for free.

We do not know which students use the TalkCampus app and do not have any power to moderate use of the app, access your data or request access. You will need to use your University email address to create a TalkCampus account, however this is a one-off transaction and no information is passed back to the University about individual student registrations.

TalkCampus may use your email address or IP address to alert Emergency Services if a post indicates serious safety concerns. This may or may not result in those concerns being passed back to the University of Sydney.

You can access the TalkCampus Privacy Policy on their website.

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The TalkCampus app provides free and instant support for your mental health and wellbeing anytime of the day, anywhere in the world. The app allows you to be anonymous while accessing support from peers across the globe in a safe, effective and encouraging environment.

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Sonder - support for International Students

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Sonder - support for International Students

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Get 24/7 access to health and safety advice in your first language with the Sonder app.

Get connected to practical advice, local services and chat to support staff in your own language.

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Please read this privacy statement carefully. If you do not understand any of the information in this statement, or if you are not comfortable with how Sonder will handle your personal information, please contact student.wellbeing@sydney.edu.au before using the Sonder service.

Introduction

The University has subscribed to the Sonder platform to provide you with access to its wellbeing and safety services.

We will give Sonder some personal information about you so that you can create a Sonder account. The information we give Sonder includes your full name, university email address, phone number (including country code), faculty name, student id, UniKey, and Unique Student Identifier (USI).

Registering for Sonder is voluntary, however if you do not provide the personal information required for registration upon the Sonder app sign-up process, you will not be able to access the platform.

Information that Sonder collects about you

If you choose to use it, Sonder will collect any personal and health information you voluntarily provide while using the Sonder service, including profile information, chat history, information about clinical and non-clinical referrals, phone and in-person consultations, and geo-location data. Note that some services such as clinical referrals and geo-location may not be available outside Australia.

Sonder may collect personal information about you from third parties, such as its service providers or from a publicly available record.

Sonder will also collect non-identifying technical information when you use the Sonder service, such as your device ID and type, IP address and web log information, geo-location data, information about page views, and your web traffic. Sonder may collect information via cookies, however this information will usually not identify you.

How Sonder uses and shares your information

Sonder will use your personal information for the purpose of providing you with wellbeing and safety services. If you contact them to request support, Sonder counsellors and staff will use your information to provide you with advice and support.

Sonder will share your personal information with its technical and clinical service providers where reasonably necessary for operating and securing the Sonder service provided to you.

If you choose to use Sonder’s referral service, Sonder will share your personal and health information with its Australian-based clinical partners, and Sonder will collect information from those clinical partners about your referral.

If the severity and complexity of your support request is moderate or higher, Sonder may contact you within 24 hours to check if you need further assistance.

If you want the University to provide you with additional support and if you consent to it, Sonder will share your personal or health information you agree to with the us.

Sonder will provide us with a quarterly summary report containing aggregated and de-identified information about incidents, trend analysis, user feedback, and utilisation of the Sonder app.

Sonder will only share your personal information with third parties to provide you with assistance where:

you have consented, or

Sonder believes it is reasonably necessary to prevent or lessen a serious and imminent threat to the life or health of you or another person, or

Sonder is required or authorised to do so by law.

Storage and security of your personal information

Sonder is owned by Sonder Australia Pty Ltd. Your personal information will be stored securely in Amazon Web Services data centres located in Australia. Sonder will dispose of your personal information securely at the end of its service agreement with us, subject to any legal requirements to maintain records.

Further information

To learn more about how Sonder will handle your personal information and how you can access, correct or delete your personal or health information please see the Sonder Privacy Policy.

You can find more information about how the University handles personal information, and how to access or correct it on our privacy webpage.

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Please read this privacy statement carefully. If you do not understand any of the information in this statement, or if you are not comfortable with how Sonder will handle your personal information, please contact student.wellbeing@sydney.edu.au before using the Sonder service.

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Innowell is a platform designed to help you manage your mental health and wellbeing, as well as direct you to local support services when you need them.

This service was created in collaboration with the University's Brain and Mind Centre, and uses evidence-based assessment tools, strategies and exercises to help you meet your wellbeing goals

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What is Innowell?

Innowell is a platform designed to give you 24/7 on demand access to tools that assist in self-management of mental wellbeing and health, and provide information about how to seek help as needed. It can be accessed as both an app and website. Innowell has been designed by mental health experts, including Ian Hickie of the Brain and Mind Centre, with approaches and techniques that have been validated with research published in academic journals. You can find out more on the Innowell website.

Once you've completed a self-assessment, you'll receive a personalised wellbeing plan that includes activities and content to help improve your mental and physical fitness, and meet your personal wellbeing goals. Find out more about Innowell on their FAQ's page.

How to access Innowell

After you've enrolled, you'll receive an email from Innowell at your University email account. The email will have the subject line 'Welcome to Innowell - Your mental health advantage'. If you have received two emails, use the most recent email link to register.

1. Launch Innowell using the unique link in your email. This link will expire in 21 days. If you can't find the email, check your spam folder. You can also register an account at individual.innowell.org by selecting 'Find your account' and entering your University email address.

2. Once you create a profile, you'll be able to access Innowell using this generic link every time after that.

3. Complete the self assessment which is completely anonymous (takes only five minutes). Your individual results are for your eyes only, unless you choose to share them with someone you trust.

4. You'll then receive a personalised wellbeing plan that includes content and activities backed by clinical research. You can also track your progress over time by retaking the self assessment whenever you like.

Innowell is a web platform and accessible world-wide, unless you are in a country where Australian websites are not accessible. If you are in China and require a VPN, find out more about setting up a VPN.

Innowell will be available to all students for a period of 1 year from May 2022 regardless of when you cease your studies.

Issues or support using the platform

You can contact Innowell at any time using the feedback form within the app (available from the side navigation menu on the left). You can also reach Innowell at support@innowell.org Their operating hours are Monday to Friday, 9am - 5pm (AEST).

You can also contact the University's Wellbeing Services for feedback by emailing student.wellbeing@sydney.edu.au

If you would like to de-active your account, you can do this by going to the platform. You can also contact Innowell at support@innowell.org to request your account be closed.

Innowell and your privacy

The University has subscribed to the Innowell platform to provide you with access to its health and wellbeing services. Registering for Innowell is voluntary, however if you do not provide the personal information required for registration you will not be able to access the platform.

When you register, Innowell will collect personal information about you including your name, contact details, technical information such as IP address, and usage data. If you use Innowell to support your mental health and fitness, the platform will collect health and activity information from you.

If you consent, Innowell may collect information about you from third-parties such as support persons, medical practitioners or wearable fitness device providers.

Innowell will use your personal information to create your profile, enable you to access and use its service, offer you wellbeing strategies and advice, provide you with technical support, and to monitor the operation of the platform. If you consent, Innowell may also use your personal information in its research projects.

Innowell will only share aggregated, de-identified information with the University about user engagement and interaction with the platform. Innowell is a direct and personal service for members of the University community. Innowell will not share any of your personal or health information with the University. If you consent, Innowell may share your personal information with its study partners.

Innowell will not share your personal information with anyone else without your consent unless required to do so by law.

Innowell will store all personal information securely in Australia, and we will ensure your information is retained and disposed of it in accordance with applicable laws and our Recordkeeping Policy.

To learn more about how Innowell will handle your personal information and how you can access or correct it, please see the Innowell Privacy Policy.

For more information about how the University handles personal information, and how to access or correct it on our privacy webpage.

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Innowell is a platform designed to give you 24/7 on demand access to tools that assist in self-management of mental wellbeing and health, and provide information about how to seek help as needed. It can be accessed as both an app and website.

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Academic Appeal advice from SUPRA (for postgrad students)

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Academic Appeal advice from SUPRA (for postgrad students)

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If you're studying postgraduate coursework, and you want to make an appeal about your results, you have 15 days from the day you get your mark/result to start the process.

You can get detailed advice and support through SUPRA and their caseworkers. You can contact SUPRA on 02 9351 3715 or email them at help@supra.usyd.edu.au

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Common appeals include:

a mark for an essay or exam

the overall mark for a unit of study

a fail grade or removal from a placement

a finding of plagiarism or misconduct

a decline of a special consideration or special arrangements application

a decline of credit for previous study application

a decision to impose conditions or restrictions on your re-enrolment after you are asked to Show Good Cause

a decision not to re-admit or re-enrol you following exclusion from your award course

a decision to terminate your candidature, if you are completing a postgraduate award.

Your appeal must identify your concerns with the decision, or lack of due process. You need to clearly explain how the decision failed to properly follow one or more University of Sydney policies or procedures. For example, an essay marked without following the published marking criteria.

Examples of when you would not have strong reasons to appeal include:

receiving a poor mark or grade alone

working hard and unexpectedly failing

not being given a simple extension (up to 2 working day extensions, at the discretion of your unit coordinator).

It may be difficult to appeal an academic's judgment, expertise, or discretionary powers. For example, appealing a failed placement where your supervisor assessed your performance as inadequate, as your supervisor used their expertise to make the decision. If you fail a placement and are not satisfied with the feedback you receive, you can contact us for advice.

Sometimes what you are disputing might constitute a non-academic complaint rather than an appeal. An academic appeal is a process to challenge an academic decision or a breach in due process in making an academic decision. A complaint, on the other hand, is a way to raise an issue with the faculty or the University over matters such as discrimination, harassment or bullying, or about the quality of teaching or assessment. For more details about these important differences read our article Appeal or complaint? and our article Making a complaint.

Useful tips

Use email rather than phone calls or face-to-face conversations so that you have written documentation .

If you have a face-to-face meeting, send an email summary of what you discussed as confirmation.

Read your unit of study outline at the beginning of the semester so you understand the content and assessments, late penalties, and whether your unit coordinator will allow simple extensions.

Make sure you receive sufficient feedback on each assessment task as you progress towards the final assessment of a unit.

Stage 1 - Informal resolution

If you disagree with or want to understand more about an academic decision, the first step is to make an appeal directly to the person who made the academic decision. If your appeal is about special consideration, special arrangements, credit or mobility academic decisions, you must communicate with a representative from Student Administration Services.

A few points to remember:

15 working days to make your appeal - starting from the date of the decision or release of result (working days do not include weekends, public holidays or the University shut-down period).

Some faculties require a written appeal, others arrange a meeting to discuss your concerns. Always get the response to your appeal in writing. If you have a meeting, ask for the outcome to be emailed to you after your meeting.

If you are appealing an exam , you should review your exam script before making your appeal (see below).

For special consideration and special arrangements: you must communicate your concerns to the Student Administration Services team that communicated the original decision to you. This communication must be initiated by you within 15 working days of receiving the outcome of your application.

Requests for further feedback

Informal resolutions are often ways for students to request further feedback about an academic decision, such as a grade. Most unit coordinators are happy to give further feedback but are unlikely to change a mark or grade without being presented with strong reasons.

Review your exam paper

If you want to appeal an exam you should review the exam paper before contacting your unit coordinator. The faculty will schedule exam review times, but if you miss these you may email your unit coordinator to request a review of your exam paper, as long as you make the request within 15 working days of the release of your result. Late requests may be granted by the associate dean, at their discretion.

The University's reply

The relevant decision-maker must respond within 10 working days of receiving your informal appeal. Their response will either confirm the original academic decision or amend the decision in writing. You will also receive a clear explanation of the reasons for the decision.

If you do not receive a response within 10 workings days, you may proceed to the next level of appeal and submit an application for review. Working days do not include weekends, public holidays, or the University shut-down period.

For final exams/assessments you may not be able to receive a response by your unit coordinator before staff go on holiday or the University closes for the summer break. The important thing is to email your unit coordinator within 15 working days of the decision, as this ensures your appeal is submitted in time regardless of when you receive a response.

Stage 2 - Applications for review

If your concerns are not resolved, or you believe there was a failure to follow due process, you may submit an online application for review and include your reasons for the review and any support documentation.

Your application must be submitted within 20 working days from the date you received the outcome of your informal appeal. Your application letter should carefully explain your reasons for appealing the academic decision and clearly explain any breaches in due process.

The faculty or Student Administrative Services will acknowledge receipt of your application within 3 working days.

The review will consider all relevant information. You should receive a decision within 15 working days from receipt of your application, or you will be informed of the reasons for the delay and be given an estimate of how long your review will take.

If you would like help writing your application for review, please contact us.

Find full directions on how to submit an application for review on the University website.

What happens if I submit my application late?

If you are late in submitting an application for review, the associate dean may grant an extension. If you are late, contact us for help to prepare a late application, which should include an explanation for why you are late.

Stage 3 - Appeal to Student Appeals Body (SAB)

If you believe a decision made by a faculty or academic panel was not based on merit, procedurally fair, or made in accordance with all relevant University policies and procedures, local provisions and rules, you may appeal to the Student Appeals Body (SAB).

You must submit your written appeal online within 15 working days of receiving an outcome from your review. If you are late, the Director of Compliance and Student Affairs may extend at their absolute discretion.

For your SAB appeal:

Your appeal letter needs to clearly explain your reasons for believing a decision was not made fairly, or that there was a breach of due process, policy and

You must submit all relevant documentation to support your claims in your appeal.

After you submit your appeal:

Your appeal will be reviewed by the SAB and they may grant you a hearing if they believe your reasons for appeal meet the eligibility requirements.

. Your review must be submitted in writing and must clearly outline your reasons for believing the decision was not made in accordance with clause If you are not granted a hearing, you may apply for a review of the decision within 10 working days of receiving the outcome 1.6 of the Student Appeals Rule.

Appeal hearings

The SAB will notify you, your faculty, Academic Panel or relevant HDR examination committee with at least 10 working days' notice of the date, time and location of your hearing. You have the right to bring a support person to your hearing - this may include a caseworker from SUPRA.

The SAB will provide you with a copy of the written response to your appeal within 5 working days prior to your scheduled hearing.

We strongly recommend you contact us for advice on preparing for your appeal hearing.

Hearing outcome

A decision is reached by the SAB panel on a simple majority. Your appeal may be upheld or dismissed. If your appeal is upheld, the SAB may: refer the decision back to your faculty, Academic Panel or HDR examination committee; make a new decision; or determine no further action will be taken.

If your appeal is dismissed, the decision from your faculty, Academic Panel or HDR examination committee will stand.

You will receive a decision within 20 working days of your hearing. If there is a delay you will be notified.

Information and advice on how to submit your SAB appeal is on the University website.

What if my academic appeal is still not resolved?

One external complaint option is to contact the NSW Ombudsman. For local students, recommendations by the NSW Ombudsman are non-binding on the University, but you can usually expect them to be followed. For international students, federal government requirements mean the University is obliged to implement any decision or corrective action the NSW Ombudsman recommends.

The Ombudsman will only investigate complaints on limited types of conduct.

Other appeals

Visit the University's student appeals website for further information.

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Academic appeals for coursework students

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Common appeals include: a mark for an essay or exam the overall mark for a unit of study a fail grade or removal from a placement a finding of plagiarism or misconduct a decline of a special consideration or special arrangements application a decline of credit for previous study application a decision to impose conditions or restrictions on your re-enrolment after you are asked to Show Good Cause a decision not to re-admit or re-enrol you following exclusion from your award course a decision to terminate your candidature, if you are completing a postgraduate award.

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Academic Appeal advice from the SRC (for undergrad students)

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Academic Appeal advice from the SRC (for undergrad students)

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You need to start the Academic Appeal process within 15 days of receiving the mark or result; after this time, your appeal will not be considered unless you can present a good reason for starting the process late.

For Undergrad students, you can speak to an SRC Caseworker for advice about the process and policies for your faculty.

The link above also has advice on how to undertake the appeals process, and includes an email template to submit a formal appeal.

You can call the SRC on 02 9660 5222 or email them at help@src.usyd.edu.au

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Students' Representative Council, University of Sydney

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ACADEMIC APPEALS: The SRC Guide to Appealing An Academic Decision

Want to appeal?

Appeals should be started within 15 working days of an academic decision or result.
If you think you may want to appeal an academic decision or are asking yourself why you got a particular mark, arrange to see your assessment. You have the right under freedom of information, and Section 9 (5) of the Assessment Procedures 2011, to see your assessments and any written comments about your work. Examination scripts must be retained by the uni for 6 months.

Appeal Process

1. Ask why the decision was made – Informal Appeal.

Talk to the relevant Academic, or send a polite email requesting feedback and a break down of your final mark. If necessary, arrange a meeting to seek clarification. Also read the course outline.

They should provide an explanation of why you got that particular result. Make sure you understand any scaling or marks deducted or changed for reasons not directly related to that particular assessment or assessment criteria.

Your questions, doubts or concerns may be resolved at this stage, helping you understand how you can improve in the future. Alternatively, you may still feel the matter is unresolved and want to appeal.

2. Appeal to the Faculty.

If you are not happy with the response from your informal appeal, you have the right to lodge a formal written appeal. You have 20 working days from the informal response and/or meeting to submit this appeal to your faculty. Include ALL supporting documentation/evidence.
Each Faculty has a designated person who deals with academic appeals.

3. Appeal to the Student Appeals Body (SAB).

If you are not happy with the response from your Faculty, then the 3rd and final level of appeal is to the Student Appeals Body (SAB). You have 15 working days from the Faculty response.

When appealing to the SAB you should try to identify areas of procedural unfairness or breach of policy with the Faculty’s decision. This may include faults in the formal appeal outcome, or that the Faculty did not fully consider all of the information provided to them.

If you appeal to the SAB, be clear and familiar with your formal appeal grounds, the Faculty’s decision, and the details of any relevant faculty or University policies.

For more information on appeals and faculty specific processes visit sydney.edu.au/students/academic-appeals.html

Things To Consider

1. Be clear about your appeal.

Listen to or read staff comments and reasons for an academic decision closely. Keep these in mind when thinking about your response.
Appeal procedures do not explicitly state what you can appeal, so clearly identify the point of your appeal and write a well-structured argument.
It is advisable to question an Academic’s assessment process rather than academic judgement. Working hard and then unexpectedly failing is not grounds for appeal. An appeal also cannot be based on someone else passing when you did not.

2. Know your desired outcome.

Appeal procedures do not outline what the outcome of a successful appeal can be. You should therefore have a realistic idea of what outcome you want before you start the appeals process and argue for that outcome.

Examples of outcomes may include a second academic opinion, a remark, an extra assessment, a different type of assessment or a change of weighting towards a particular piece of work. Reweighting or averaging is uncommon and usually only allowed for small repeating tasks.

3. Be informed.

Familiarise yourself with relevant information such as course outlines and handouts, marking criteria, University assessment policies and the appeals process.
At each stage the decision maker must provide you with reasons for their decision.

Your Appeal Rights

According to the University’s academic appeals procedures, appeals should be treated with:

Timeliness

Confidentially

Impartiality; you should not be disadvantaged by virtue of appealing a result

Procedural fairness

Representative rights; you are able to access support (e.g. the SRC, a friend or representative)

Free access to all documents concerning the academic appeal including documentation of reasons for staff decisions at all stages

TAKE NOTE, the appeal process can be a long one. Further, there have been instances when University decision makers have only placed limited importance on their own policies.

University Policies

Relevant University policies can be found on the Policy Register at sydney.edu.au/policies/default.aspx

University of Sydney (Student Appeals against Academic Decisions) Rule 2006

Assessment Procedures 2011

Coursework Policy 2014

University of Sydney (Coursework) Rule 2014

The Student Affairs Unit website also has information on appeals at sydney.edu.au/student_affairs/staff/academic_appeals.shtml

Appeal Examples

Examples of appeals may include contesting marks such as fails, special consideration, or decisions that affect academic progression such as academic dishonesty.

Special Consideration

If you have been affected by ‘illness or other circumstances beyond your control’ you have the right to be considered for Special Consideration in regards to your assessment. You need to apply for special consideration within 3 working days of the assessment deadline or exam date. If you submit a request after this time you need to provide ‘a reasonable explanation for the delay’. Requests for late or retrospective special consideration, particularly after marks are released, can be difficult to have approved. Compelling reasons and evidence for the delay are essential.

Academic Misconduct

If you are charged with academic misconduct, such as plagiarism or carrying unauthorised materials during an examination, you can appeal against the charge and/or the subsequent academic penalty. We strongly advise you talk to an SRC Caseworker if you wish to appeal a misconduct matter.

Ombudsman

If you have exhausted the appeals procedures within the University and feel that the University has still not followed its policies or there is procedural unfairness you can lodge a complaint with the NSW Ombudsman.

Other Appeal Hints

Keep and refer to any documents, emails or notes of meetings relevant to your appeal. Were you provided with clear guidelines or marking criteria for the assessment task?

If you received a late or word count penalty, check if your faculty has an approved policy for this, and that the penalties have been applied correctly. Talk to an SRC Caseworker if unsure.

If you are unhappy with the course delivery, teaching or treatment you received, rather than an academic decision, you may find the University’s complaints process a more appropriate avenue to raise your concerns: sydney.edu.au/student_affairs/complaints/

Tips for Video (Zoom) Meetings with the University

If you have a video (Zoom) meeting with the University it is a good idea to show them that you are taking the matter seriously, and are respectful of the process. Consider these tips:

1. Physical Appearance – Your appearance will set the tone for your meeting. Wear smart casual clothes, e.g., an ironed button up shirt, or a neat jumper.

2. Background – The University does not need to see your personal space, so use one of the virtual backgrounds. You can even add your own pictures to personalise your background. Click on the arrow next to “Stop Video” then “Choose Virtual Background” then choose one of the existing backgrounds or click on “+” to add your own.

3. Headphones – Using headphones will help you to hear and be heard more clearly. It may also provide you a bit more privacy, if you are in a shared space. If you are not talking, you can “mute” your microphone to stop any outside noise interrupting your meeting.

4. Notes – Have a notepad and pen with you, in case you want to take notes of what is said in the meeting. If you need to keep these notes for future reference type them into an email and send it to yourself. That way you won’t have to worry about losing it.

Appeal Letter Template

APPEALS VARY – USE THIS TEMPLATE AS A GUIDE TO DRAFTING YOUR APPEAL AND ADAPT THE RELEVANT SECTIONS TO YOUR OWN CIRCUMSTANCES

Faculty of <…>
University of Sydney NSW 2006

To Whom It May Concern,

Introductory paragraph – I am writing to appeal
State your understanding of why the decision was made. E.g. I understand the Faculty made this decision because… or, The reason provided for this decision was….
Body paragraph – Explain your grounds for appeal and why you think the wrong decision has been made. Reinforce whatever you want the Faculty to consider. Consider… procedural unfairness, or that your circumstances were not fully considered.

Explain the relevant decision/circumstances in chronological order. This might include dates you made contact with or received advice from your unit coordinator or the faculty; dates related to the submission of work you’re appealing; or any other steps or actions related to this issue.

Include documentation/evidence where possible, and relevant.
E.g. Original decision, Letter of support –
(name of writer), Medical Certificate, Statutory Declaration
In summary, <…state your desired outcome.>
E.g. I ask the Faculty to consider the circumstances I have
outlined…

Some examples of desired outcomes include…
• An independent re-mark, or
• Re-assessment, or
• Late penalty waived/removed, or
• Special consideration
• Other

Yours sincerely,

Attachments –

Click here to download an appeal letter template (Word doc)

Information updated on 11 May 2020. (ACA)

Important Notice and Disclaimer: This information does not constitute legal advice. Seek qualified professional advice before making decisions about educational, financial, migration or legal matters. This information can change from time to time. Check for the most up to date information.

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Are you worried about how your marks may affect your progression through your course?

Check out the University's support page for academic progression, for resources including a questionnaire to help you assess where you're having difficulty, and links to your Faculty's Progression Advisor, who you can contact to discuss your concerns

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To give yourself the best chance of improving your circumstances and achieving the academic progression requirements of your course, you should make the most of the range of services offered to you at the University.

If you’re starting to fail assessments or units of study or are just finding it hard to stay on top of your studies, ask for help early.

Academic skills support

If you’re struggling to keep up, you may need to look at your study techniques and how you are managing your time. You can access free, one-on-one consultations and workshops with the Learning hub to get targeted help building your academic, communication, learning and research skills.

Wellbeing support

There may be other things going on for you that are affecting your ability to focus on your studies.

One-on-one professional and confidential psychological and mental health services are free and available through our Student Counselling Service.

There are a range of other support services at the University:

the Gadigal on the Camperdown/Darlington campus (call +61 2 8627 8619 or email support.cadigal@sydney.edu.au) and at Yoorang Garang on the Cumberland Campus.

Accommodation Services

Careers Centre

Compliance officers for international students

Financial support

Health services

Inclusion and disability services

If you are experiencing a disability which directly impacts your study, we encourage you to seek support from Inclusion and Disability Services, this may assist you in future management of your academic study.

Student rights and advocacy officers

Your student association can provide you with free and confidential support and advice that's completely independent from the University.

Student Rights Officers (SROs), also known as advocates, or their equivalent are available at your campus to:

help you prepare your response to an academic progress email (including advising you on the evidence to provide in support of your written response)

support you at an Academic Progress Committee hearing by helping you prepare and accompanying you

provide advice about appeals against exclusion.

If you are an undergraduate student, contact the SRC’s Caseworker Help service.

If you are a postgraduate student, contact SUPRA’s Postgraduate Advocacy Service.

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To give yourself the best chance of improving your circumstances and achieving the academic progression requirements of your course, you should make the most of the range of services offered to you at the University.

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Do you have a disability that impacts your study?

You are not at all obligated to disclose a disability or medical condition to the University, however if you would like to access options which would make undertaking tertiary study easier, you might want to think about contacting the University's Disability Support Service.

If you're not sure if this service is something you'd like to access, you can always send a confidential enquiry to Disability Services via their email: disability.services@sydney.edu.au

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The University is dedicated to ensuring that all students have equal access to learning.

By registering with Inclusion and Disability Services students who have a disability can gain access to the adjustments and services they need to succeed in their studies.

Types of adjustment might include:

assessment and exam adjustments

alternative formatting

timetable adjustments

access to assistive technology

lecture support

library services.

Eligibility for these services is determined on an individual needs basis, upon review of the recommendations made in your supporting documentation and your consultation with a Inclusion and Disability Services Officer.

Help and support

As a student with a disability, Inclusion and Disability Services Officers are your main point of contact. They can liaise with your faculty or school to make sure you are provided reasonable adjustments and support.

Each faculty or school also has at least one Faculty Disability Liaison Officer (FDLO) who can provide quick advice and support specific to your learning environment.

You can reach the Inclusion and Disability Services team on +61 2 8627 8422 or disability.services@sydney.edu.au

Definition of disability

The Disability Discrimination Act 1992 recognises that disability may be permanent, intermittent or temporary; acquired or lifelong; visible or invisible. The Act defines disability to include:

deafness/hearing impairment

blindness/vision impairment

physical disability

specific learning disability

psychiatric/psychological disability

acquired brain injury

chronic medical conditions

temporary disability.

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The University is dedicated to ensuring that all students have equal access to learning. By registering with Inclusion and Disability Services students who have a disability can gain access to the adjustments and services they need to succeed in their studies.

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PeerConnect is a live chat and video call service run by the University Library's Peer Learning Advisors (PLAs). The PLAs are all current postgraduate students at the University of Sydney, and can offer you a chance to discuss your concerns about your study and find out what help is available to you.
All chats and calls on PeerConnect are confidential, however you are also welcome to chat with a PLA anonymously, if you would feel more comfortable doing so.

PeerConnect is online Monday to Friday from 12-4pm

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Peer Learning Advisors (PLAs)

PLAs are your friendly local guides to study and uni life.

PLAs are all experienced students and they're here to help you with everything uni life including finding the best coffee on campus, study tips, support services, using tech and meeting friends.

Keep up with the latest services, events and projects by the PLAs by following them on Facebook and Instagram.

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Peer Learning Advisors, University of Sydney Library

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PLAs are your friendly local guides to study and uni life. PLAs are all experienced students and they're here to help you with everything uni life including finding the best coffee on campus, study tips, support services, using tech and meeting friends.

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I WANT TO LEVEL UP MY STUDY SKILLS FOR NEXT SEMESTER

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I WANT TO LEVEL UP MY STUDY SKILLS FOR NEXT SEMESTER

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Is your health affecting your studies? Speak to one of the doctors at the University Health Service to find out about your options, including access to special consideration.

You can call the Health Service during their opening hours, Monday-Friday from 8.30am - 5.30pm on 02 9351 3484

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Whether you’re in need of treatment for an injury, illness, or have any health concern, the University Health Service can help.

These services are available to all students and staff of the University of Sydney.

COVID-19 vaccinations

The University Health Services has Pfizer appointments available for staff, students, and their spouses and dependants, aged over 12. Appointments are only available to Medicare card holders, and you will need to bring your staff or student card with you. Make a booking online.

Appointments are also available for the COVID-19 Astra-Zeneca vaccine for Medicare card holders only. Please note that the second dose can be 8 weeks from first dose, and in some cases earlier. Please call the Health Service on (02) 9351 3484 to book an appointment or to check your eligibility.

International students and others without a Medicare Card can be vaccinated for free at NSW Health and Government Vaccination Clinics.

General practitioner services

Based on Level 3 in the Wentworth Building next to City Rd on the Darlington campus, the University Health Service offers bulk-billed appointments with doctors five days a week.

Other services include vaccinations for travellers, healthcare workers and animal care workers; women’s health; sports medicine; pathology testing; and clinical psychology services to assist with personal difficulties.

You can make an appointment in person, by telephone (02 9351 3484), or online using the links below:

information for students and previous patients

information for University of Sydney staff (intranet)

If your health is adversely affecting your studies, you could be eligible for special consideration.

Counselling and mental health services

We also have a dedicated team of psychologists and counsellors who work alongside students to ensure they are running at their peak performance. Free and confidential, our Student Counselling Service is available to help in times of anxiety, stress and crisis management.

Our philosophy is about empowering you to make the most of your time at the University of Sydney by giving you the skills you need to take problems in your stride, and build upon your strengths. We encourage you to visit the student website to explore the many counselling and mental health support services we offer.

Allied health professionals

The following services are available on our Camperdown/Darlington campuses:

chiropractic

physiotherapy

dentistry

optometry.

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Staff, students and the wider community can book a consultation with one of our bulk-billing GPs or allied health services.

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International Student Intake Support Service - Mental Health Resources

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International Student Intake Support Service - Mental Health Resources

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Study NSW, Sydney Alliance and Sydney Community Forum have put together a platform which connects International Students to support services for a variety of needs, including Mental Health Resources.

Here is their list of resources currently available to International Students living in NSW.

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Access self assessment tools to help understand and manage your mood and behaviour
‍Taking a screening test or completing a self-reflection questionnaire is one of the quickest and easiest ways to determine whether you are experiencing symptoms of a mental health condition. Mental health conditions, such as depression or anxiety, are real, common and treatable. The screening tests on this site are not recorded and are completely anonymous and confidential. Following each screening you will be provided with feedback, information and directed to supports, resources and tools that might assist you.
‍

DISCLOSURE POLICY
We are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection.

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Mental Health - International students in NSW

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Sydney Community Forum and Oz International Student Hub are gathering information about the mental health support available for International Students in NSW.

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Headspace is the leading organisation for frontline mental health services for young people. If you're under 25 years old, you can refer yourself to Headspace for help with your mental health.
We have a Headspace clinic right near campus, in the Brain and Mind Centre.
When you first attend a Headspace clinic, you will meet with one of their intake counsellors to discuss what it is you need support with; from that, the counsellor can recommend or refer you to a variety of services and resources that will best meet your needs 🙂

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We have a multidisciplinary team of allied health professionals and general practitioners working at headspace Camperdown that can assist you with your mental health and wellbeing. We have asked them the following questions so you can get to know them all:
Tell us a bit about your experience? What are your interests/hobbies? What is your favourite food? What is your favourite culture other than your own?
Reception and Administration Team
Miku Nishiwaki:
Hello! My name is Miku and I am an administration assistant at Headspace Camperdown. I have always had a love for helping people and enjoy it thoroughly. After struggling with my own mental health when I was younger, I developed an interest in further understanding human behaviour which led me to finish my Bachelor's in Psychology.

I have two lovely rescue dogs (two staffies) and adore them to bits. I love spending as much time as I can with them on my days off but I also enjoy watching my anime (tensei slime!, mashle), reading manga, following vtubers (Nijisanji), or playing games (LFD2, animal crossing, splatoon 3) in my spare time. My favourite food is a lemon meringue pie, I love pastries and all things sweet.
InYoung Choi:
Hi! I'm IY. Before joining the admin team at headspace, I was in photography/film production. My favourite part of my previous job was having the opportunity to share some of the amazing stories of people I met along the way through my work.

In my spare time, you might find me listening to my favourite music, playing games (CS2, TFT, I lost the game) or at the gym. I am a huge advocate for a good balance between mental health, physical well-being and nutrition... but I've got such a sweet tooth- always room for dessert!
Rikki Kosick:
Coming soon....
Tia Jackson-Murphy:
I am one of the youth access clinicians at headspace and am currently at university studying Psychology and English Literature. I have previous experience working in the office at schools and with young people. When I am not working, you can find me either surfing, reading a good book or trying not to fall off my moped. My favourite food is anything involving seafood and I am really interested in travelling more around the South Pacific & learning more about their culture.

General Practitioner Team

Dr Sylvia Yeung: I am a fellow of the Royal Australian College of General Practitioners. With over 20 years experience as a vocationally registered GP, I have special interests in women's health, mental health with focus in child and adolescent psychiatry as well as geriatrics medicine. I have the role of being a locum GP in any family practice setting. I strongly believe in the wholistic approach to general wellbeing and promote the importance of healthy living, diet and exercise towards good physical and mental health.

At headspace Camperdown I provide early intervention management for young people with mental illness in a multidisciplinary setting. I am is bilingual and fluent in Cantonese. Outside of work, she enjoys yoga and being creative. She is also passionate about fundraising events that support childhood disabilities.
Dr Catherine Choi:
I am an experienced GP who has worked in various hospitals and medical practices across NSW since completing my medical degree at The University of Sydney. I have a hunger for constant learning, and have completed training in Diploma of Child Health and a Certificate In Reproductive & Sexual Health as well as training in providing Focused Psychological Strategies.

I have an absolute love of being a GP. I am curious about each person's health journey and am passionate about working with young people to foster growth together, myself included!

Outside of work I'm kept busy being walked and trained by my Lion King dogs Simba and Nala.
Dr Ada Chan:
I am a GP fellow of the Royal Australian College of General Practitioners. I studied at the University of New South Wales and completed my training in Sydney. I work across a few different Headspace centres because I love the staff and the young people I come across. I feel mental health is such a crucial aspect of a positive transition into adulthood.

In my spare time, enjoy moonlighting as a (couch) potato. I love my Netflix and Youtube. And if I were a vegetable, I'd be a potato as well - they're just so versatile (and tasty!) I love them baked, fried, chipped, wedged or mashed. Look forward to meeting you all!
Victoria Basile:
I work collaboratively with young people of diverse backgrounds who are experiencing depression, anxiety, trauma, emotion dysregulation, interpersonal issues and neurodevelopmental difficulties. I utilise several therapeutic frameworks to help young people build skills and make positive changes in their lives, including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy and Acceptance and Commitment Therapy.

In my free time I enjoy swimming, being in nature, spending time with loved ones and eating middle eastern food. I also embrace the Norwegian/Danish concept of hygge, which is to create an atmosphere of warmth, cosiness and togetherness.
Chris Aler:
I am anAccredited Mental Health Social Worker that uses a biopsychosocial model of assessment alongside a Critical Systems Theory to inform practice framework. Certified in Cognitive Behaviour Therapy & Rational Emotive Behaviour Therapy. Other modalities used include Acceptance and Commitment Therapy, Interpersonal therapy, Narrative therapy and case management interventions. Always focused on strengthening, empowering, and inspiring the self-esteem of others. E xperienced in the provision of focussed psychological strategies for issues including anger management, anxiety & depression and other formal mental health diagnoses. Experienced in a wide range of demographics including youth mental health, disabilities, couples therapies, cross-cultural practice and trauma-informed care.

I love music, animals, people and the beachand I'm interested in continuous learning (clinical and personal). I love most types of food but right now, and I love Mediterranean based cuisine. Mediterranean culture holds my current interests for now.

Brief Intervention Therapy

Coming soon.....
Leesa Pech-Exercise Physiologist
I'm an Exercise Physiologist who is passionate about combining my two loves of Psychology and Exercise Physiology, with a special interest in youth, LGBTIQA+, and Aboriginal and Torres Strait Islander peoples' health. I also work as an EP in orthopaedic, neurological and cardiac rehabilitation.

"Exercise is medicine" is a saying you'll hear us EPs frequently say, and it's a motto I live by. My approach to physical activity is to celebrate what our bodies can do but most importantly, to have fun!

Outside of headspace I love hanging with my toy cavoodle, eating Italian food and watching AFL - sometimes all at the same time. Go Swans!
Cresta Markovic-Occupational Therapist
I have experience working as an OT in the disability, mental health and research sectors, and have a particular interest in mental health, neurodiversity and championing the value of lived experience. I am always learning from my clients and like to take a collaborative approach in my practice.

In my spare time I enjoy cooking, swimming at the beach and chasing after my dog at a local park. I love watching the sunrise and get up early most days to enjoy it.

I enjoy variety and trying new foods, but my favourite food is probably chips and gravy. Perfection!

I think the cultures of our First Nations people are pretty awesome - their values towards country and connection with community is pretty special.

Renee Oldfield-Executive Tutor
I work as an Executive Tutor at Headspace Camperdown. I focus on helping young people develop all the necessary executive functioning skills for study and work, such as planning, self-monitoring, time management and organisation. I am also an Occupational Therapy Assistant in my other role - I enjoy working 1:1 and in groups with young people, helping and empowering them to achieve their goals.

I enjoy watching movies and tv series, listening to podcasts, drawing, swimming, bush walking and climbing mountains! I also have two furbabies - If you ask me about my cat and dog, I will probably spend way too much time telling you all about them.

My favourite food is always going to be pasta! I love anything Mediterranean.

I enjoy learning about different cultures. My most recent trip was to Yogyakarta, Indonesia. I loved the history, art and the yummy street food.
Helia Nateghi Baygi
Youth Engagement & Peer Worker

I'm Helia, currently pursuing my Masters in Pharmacy. I have been working as a Research Assistant, Fitness Trainer and Peer Learning Advisor at my university's library. My experience gave me the opportunity to connect with young individuals and provide peer support.

My personal experiences with mental health struggles have fueled my passion for mental health. I'm dedicated to promoting positive mental well-being and destigmatizing mental health issues.
Connie Janiszewski
During my free time, I enjoy bouldering, dancing, and diving into books. The Latin culture, particularly in Spain, fascinates me, and I hope to live there someday.

I'm a Research Fellow at headspace Camperdown, and currently studying a Master of Brain and Mind Sciences. I have previously been involved in research on sport performance, working with young elite athletes, who are inspired to become the next Ash Barty.
Clinical Services Manager: Dr Blake Hamilton
I am interested in travelling, whether that be in my own backyard, or the steps of the Parthenon. Coincidentally, my favourite food is Moussaka (a Greek version of lasagne, with the addition of eggplant). I believe that Mexico has one of the most fascinating cultures in the world, hosting many festivals and fiestas - maybe Mexico will be my next travel destination?
Practice Manager: Donna Fowler

Coming soon......

Hello, my pronouns are she/her. I have had over 13 years experiencing working in various youth and adult mental health services. I now help keep headspace Camperdown organised and manage the operational side of the business.
Clinical Lead: Rachel Harker
I found a new pottery hobby during lockdown which I love and have found to be very mindful. I love all kinds of food so much, it is far too difficult to decide on a favourite!

Hello! My name is Rachel, I'm the Clinical Lead at headspace Camperdown. I am also a Clinical Psychologist and board-approved supervisor. I started at headspace as one of our Youth Access Clinicians, then was a psychologist here for a few years before moving across to the Clinical Lead role. I love working with young people and the team here.
Community Engagement and Development Manager: Vicki Papa
When I am not at work I keep busy with my family, our groodle puppy, and love travelling! My favourite foods are Japanese and Mexican and a personal goal I've set for myself is to read more books.

Coming soon...

Sydney Local Health District, Early Intervention in Psychosis team (EIPs)

Sydney Local Health District, headspace Early Intervention Team (hEIT)

Brain Mind Centre, Youth Mental Health Research & Technology Team

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headspace Camperdown | Youth Mental Health Centre & Services

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headspace Camperdown provides counselling and other services to young people aged 12-25 to support their mental health. Find out more at headspace.

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Need to speak to someone immediately? Call Lifeline for immediate crisis support from a volunteer crisis supporter

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Lifeline Australia - 13 11 14 - Crisis Support. Suicide Prevention.

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Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

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The Student Counselling Service provides USYD students with FREE, confidential, professional counselling and mental health support services.

You can contact their reception from 9am-5pm on: 02 8627 8433 (For overseas students: +61 2 8627 8433)

Or their after-hours help line from 5pm-9am Monday-Friday and 24hr on Saturday and Sunday: 1300 474 065 (only accessible in Australia)

They also have an after-hours sms text line, which you can contact during the same ours as the help line above: 0488 884 429

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As a student, you can access specialist input on a wide range of personal, academic, social and psychological issues that may impact your life, through our Student Counselling Service. Individual therapy/counselling with a counsellor gives you the opportunity to talk confidentially about any concerns that may be impacting on your academic performance or mental health and wellbeing. You can also access self-help resources and webinars.

After hours mental wellbeing support line

After hours support is available from the University's mental wellbeing support line. You can speak with a counsellor after 5pm to 9am from Monday to Friday, 24 hours on Saturday and Sunday, and during University close-down periods and on public holidays.

The service provides free and confidential access to wellbeing support and advice to help you find relief from current emotional distress, explore coping strategies, and advice pathways for longer term solutions.

Call 1300 474 065 (accessible within Australia)

Text 0488 884 429 (for sms chat option)

If you have immediate safety concerns for yourself or others, call triple zero (000) for emergency services (fire/ambulance/police).

If you require specialist Mental Health assistance, you can call the NSW government's Mental Health Line on 1800 011 511. The Mental Health Line is available to anyone located in New South Wales, 24 hours a day, 7 days a week.

Community resources

24-hour crisis phone counselling is also available from the following community resources:

Other counselling resources

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As a student, you can access specialist input on a wide range of personal, academic, social and psychological issues that may impact your life, through our Student Counselling Service. Individual therapy/counselling with a counsellor gives you the opportunity to talk confidentially about any concerns that may be impacting on your academic performance or mental health and wellbeing.

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Your mental health is the most important thing to prioritise when you are dealing with a stressful situation. Whether you prefer to speak to a counsellor, or practice calming strategies, make sure you take the steps you need to move out of a stress state of mind - this will help you think and process your options and what steps you can take next!

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We know how difficult it can be when your grades don't really match your expectations of yourself. It's normal to feel worried, conflicted or scared about what will come next, and we want to assure you that you're going to be okay! You're not alone and you do have heaps of options for support and advice ☺