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Assalammualaikum and hai. Today, I start my first journey of internship in LABOSS HOTEL MELAKA. I felt nervous and and excited. First, I met with HR Staff who is Puan Linda that are in-charge practical student in Laboss Hotel. She so nice and friendly. She bring me touring every part of the Hotel. Laboss Hotel is a 3 star hotel.  I work in the housekeeping department for a month. So, I met with the head of the department of housekeeping, Kak Zai. She explain to me and others practical student about the rules, technique and permanent staff in housekeeping department.
There have 281 rooms in the hotel, but just 193 room that are open for guest. because some of the room are for staff and storage. the room have quad twin, quad mix, triple, premium, junior, Laboss suite, deluxe queen, deluxe kng and executive.
I had learn how to clean toilet and bed. It is quiet interesting. It such a good start, and i hope tomorrow is interesting

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It's my second da of internship. On the second day I do :

ACTIVITY:
1. How to wash toilet
2. Cleaning Room
3. Public area clean the mirror
4.  wipe the timber close in all room of each floor

What I had learn ?
I had learn how to clean toilet from Kak Supida one of the permenant staff of Laboss Hotel. She teach the equipment that have to use and chemical that can be use for wash toilet.

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Today is my third day of internship. I do:
ACTIVITY:
1.organize all amities and linen in a trolley
2. checking room after the guest is check out
3. cleaning room and wash toilet

What i had learn?
Everytime guest had checkout, we need to check the room to make sure all item and linen is still in there . Also, to make sure there have no damage furniture or mirror in the room. checking room after guest checout is really important because if something missing or damage, we can charge them before they give room card or make full payment. :)

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My fourth day of internship. I do:

ACTIVITY:
1. Making king and twin beds
2. Cleaning and sanitising toilets, showers, and sinks

What i had learn?
I learn how to neat kig size bed. It's quite difficult and heavy. but i can do it even my hand feel hurt after that . hahahha

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My fifth day of internship. I do:

ACTIVITY:
1. Cleaning room and toilet
2. Make-up stay over room

What did I learn?

I learn how to make-up the stay over room. When we cleaning the stay-over room, we cannot touch or throw anything that is related to the guest. we just need to clean the toilet and neat the bed. and also remove the trash that is in the trash.

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It is my sixth day of internship. I do:

ACTIVITY?
1. Make up the stay-over room
2. wipe the mirror
3. Making beds and changing linen

What did I learn?
I learn that after clean a room we need to mop and fiber the floor. Before that, we need to wipe all furniture to removing the dust.

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It is my second week of internship:

ACTIVITY?
1. Make up the stay-over room
2. wipe the mirror
3. Making beds and changing linen
4. clean check-out room

What did I learn?
I learn that after clean a room, I need to tick the report what I had taken from the trolley.

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Today cleaning toilet. while my partner cleans the room and making the bed. It's quite exhausted because one of my partners is off day.

ACTIVITY:
1. Clean Toilet

What did I learn?
I had learned to clean the toilet faster than before. it's quite challenging that there have 26 rooms need to be clean before 5 pm . and i manage to clean it before 5 pm

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It is my second week of internship:

ACTIVITY?
1. Make up the stay-over room
2. wipe the mirror
3. Making beds and changing linen
4. clean check-out room

What did I learn?
I learn that after clean a room, I need to tick the report what I had taken from the trolley.

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It is my second week of internship:

ACTIVITY?
1. Make up the stay-over room
2. wipe the mirror
3. Making beds and changing linen
4. clean check-out room

What did I learn?
I learn that after clean a room, I need to tick the report what I had taken from the trolley.

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I do:

ACTIVITY?
1. Make up the stay-over room
2. wipe the mirror
3. Making beds and changing linen

What did I learn?
I learn that after clean a room we need to mop and fiber the floor. Before that, we need to wipe all furniture to removing the dust.

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On my internship I do:

ACTIVITY?
1. Make up the stay-over room
2. wash toilet
3. set up mineral water, coffee and green tea on table

What did I learn?
I learn that everything need to be clean to get a good feedbacks from cutomer

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I do:

ACTIVITY?
1. Make up the stay-over room
2. wipe the mirror
3. Making beds and changing linen

What did I learn?
I learn to seperate the linen to each type of linen for laundry

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Make twin bed joint to king bed

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Cleaning the pantry

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Clean all of 30++ rooms at LB 1with Ishak and Kak Supida. Me and Kak Supida make up the bed while Ishak clean the toilet. I and Kak Supida take one room one person do the bed.

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Same goes like yesterday, that I helping Kak Supida make up stay over room and do make up the bed.
- change duvey cover
-mop
- learn how to clean lobby mirror

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At least 20 room I clean everyday. feat my tiredness face hehe

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ACTIVITY?
1. Make up the stay-over room
2. wipe the mirror
3. Making beds and changing linen of check out room

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ACTIVITY?
1. Make up the stay-over room
2. Making beds and changing linen
3. vacuum room 123

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ACTIVITY?
1. Make up the stay-over room
2. wipe the mirror
3. Making beds and changing linen

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Helping Rubel and Kyda to clean all check out and stay over room at LB 1. today I celan the toilet

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-set up the trolly
- assist Kak Supida clean and make up stay over room and chech out room.
- Clean toilet

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Today I:
- Wash toilet
- Make up stay over room
- Sent towel to room that guest request

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4.30 PM before going back home. we will seperating the linen to each type of linen likes duvet cover king, duvet cover twin, bedshet, pillow case, bath mat and towel. This to make laundry services easy to take and clean it.

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I get to see and learn how to decorate room for birthday/honeymoon.

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- make up bed
-make up room stay over
- go office to take linen and amenities that are not enough in pantry

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the dirty linen that have been change

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while waiting guest to check out.

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today activity:
- clean toilet
- make up stay over room
- make bed
- mop the floor
There have a group from singapore do event at La Boss Hotel. and they check -in and stay at the hotel

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Today I make bed and make up stay over room. Then before going back home I seperating the linen

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Today, I have to clean all guest room that are stayover in the hotel. there have 80 rooms and devide by 3 partner to finish every level. I'm totally exhauted .

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it was a hethic day, because the singapore group are check-out today. I with other workers need to clean all the room before 6pm. I clean up the toilet and do some bed to help ,y partner to finish our work more faster. Alhamdulillah tomorrow is offday. fuhh

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- clean-up check-out room
#LOVEHATEHOUSEKEEPING

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- set up trolly
-clean the check-out room
-

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-clean the ckeck-out room
- seperating the linen

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-clean check-out room
- wash and clean the toilet
#everydaywithyellowcaddy

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-clean the toilet
- make up stayover room
#whilewaitingguesttocheckout

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- clean the check-out room
- wash and clean the toilet room
- count amenities in the trolley

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- clean the check-out room
- wash and clean the toilet room
- count amenities in the trolley

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- clean the check-out room
- wash and clean the toilet room
- count amenities in the trolley

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- wash toilet
- top-put mineral, coffe and tea on make-up table

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toilet routine

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punch-card on 9am, then same like yesterday. I have to wash toilet and make up cehck-out room. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm

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punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up cehck-out room. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

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punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up cehck-out room. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

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laundry room situation. helping the permanent staff seperating the linen

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punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up cehck-out room. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

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punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up cehck-out room. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

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today I assist Kak Supida at LB 1. i have to wash toilet.

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punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up cehck-out room. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

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assist kak supida makeup

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- Assist kak supida at LB 1
- I wash toilet while kak supida make-up bed

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Today I help Kak Supida clean the check-out room and stay over room at Lb1.
I manage to clean 22 rooms today.

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punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up check-out room at LB 2. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

# data[].attributes.body
punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up cehck-out room. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

# data[].attributes.body
punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up check-out room at LB 2. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

# data[].attributes.body
punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up check-out room at LB 2. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

# data[].attributes.body
punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up check-out room at LB 2. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

# data[].attributes.body
punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up check-out room at LB 2. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

# data[].attributes.body
punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up check-out room at LB 2. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

# data[].attributes.body
punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up check-out room at LB 2. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

# data[].attributes.body
punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up check-out room at LB 2. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

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Today is my last day at housekeeping department. I punch-card on 9am, then I start my work first get all the aminities and linen at the offices. I have to wash toilet and make up check-out room at LB 2. Then lunch on 12pm and rest for one hour. after that, continue my work until 5pm. Then going back to hostel.

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My first day work at reception or front office department. Punch card at 8.30am, I learn how to welcoming the guest, check-out guest and assign booking in the system.

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Today I work from 8.30 until 5.30pm. I get to make booking into the system from booking website. insert all detail and amount that the guest paid into the system. and also I do the check-out guest.

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today i work from 8.30am until 5.30 pm. I learn how to check-in guest with the guide from my hod. it quite nervous because the guest is waiting for to check-in them.

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Today I work from 8.30 am until 5.30 pm . Today i learn how to print the arrival listing for group check-in for today. and I need to prepared the room card for every group and active the card in system.there have 6 group that are check-in today

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for this week i work start from 8.30 am until 5.30 pm . for this first week work at front office department quite interesting and I learn many new things. And today, i learn how to assist guest to save their luggage at the storage. because they want to go for lunch before they can check-in at 3pm

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Today work for morning from 7am until 3pm. I had learn to check-out group. it is quite pressure because the group is from China, and they cant speak english. this quite challenging. But i manage to settle all the check-out with the tour guide.

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CLAIM PUBLIC HOLIDAY

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Public holiday for mengundi

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PUBLIC HOLIDAY

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OFF DA

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after a long holiday, Today i continue my intern work at front office start at 8.30 am until 5.30 pm.

Today, i learn:
- check-in guest
-check-out guest
- do arrival listing
- assign today booking at system

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Today i start my work at 12.00pm until 8.00pm . I learn new thing today, that i had check-in the group guest. it is quite challenging because they come check-in at 7pm. Then, there 3 group that came at the same time for check-in. and this is the listing group that will check-in on 31-8-2018. this group is everyday check-in at La Boss Hotel.

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I start my work at 12.00pm until 8.00pm.

What i do today?:
-checkout guest
-chech-in guest
-check-out group

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I start my work at 12.00pm until 8.00pm.

What i do today?:
-checkout guest
-chech-in guest
-do arrival listing'
-check-out group

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I start my work at 12.00pm until 8.00pm.

What i do today?:
-checkout guest
-chech-in guest
-do arrival listing'
-check-out group

i need to check the room that guest had complain because of the pillow.

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Today I need to work at FNB department. because they had lack of workers, and group check-in yestarday are 9 group. and they breakfast at 7am. because there just have one worker that work for that day, so i need to help her at the fnb department. I start my work from 6.00am until 12pm.

I had to do:
-prepared tea, coffe and plates
-clean the table
-do check-list guest
- wipe the plates

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I start my work at 12.00pm until 8.00pm.

What i do today?:
-checkout guest
-chech-in guest
-do arrival listing'
-check-in group