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-Identifies the source of conflict, suggests options to resolve it and helps parties reach a mutually satisfactory agreement.
-Ray is having a problem with a co-worker.  Ray is always listening to Metallica while doing work in his cubicle.  His co-worker Martin only likes country music and it bothers him when he can hear Ray's music playing.  So they are arguing in the break room about Ray playing his music and Emma overhears them.  She suggests that Ray starts using headphones so it does not bother Martin when hes trying to work.  Ray agrees to get headphones and use them at work and Ray and Martin have no problems after that.
-Emma solved the conflict between Ray and Martin by suggesting that Ray gets headphones so he doesn't bother Martin with his music.

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Raymond Hepburn
-Identifies one'side strengths and weaknesses. Sets goals for learning. Identifies and pursues opportunities for learning. Monitors one'side progress toward achieving these goals.

- joey is a manager at a local business in marion he hires raymond who doesnt know what to do at his new job joey doesn't take any initiative for teaching raymond and therefore is a inefficient employe.

-joey is now loosing money because raymond just walks around and does nothing because he hasneeds been taught anything.

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By: Martin Saalfrank

- Accepts direction, feedback and constructive criticism with positive attitude and uses information to improve work performance. Demonstrates flexibility when nature of work changes.

- When Susie came back to work after being suspended, she felt way out of place. A friend that owned the Wendy's down the street offered her a job. She kindly accepted it because she knew she would get a promotion quickly. This didn't settle well with Mark. Mark is Bob's brother and best friend. Bobs tells Mark what Susie is planning, and quickly tells the owner about her sexual assult charge. Mark's boss has a zero sexual assult policy. Mark told his boss about it And didn't hire her in the end. Now, Susie is depressedwithout a job and is in rehab. Susie accepted the decision by her boss and hopes to be a better employee.

- Susie should have followed up on the rules and finished the case in court to minimize her sentence.

- Now, Susie doesn't have a job and is having problems getting her life back together. We wish you luck Susie.

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By: Martin Saalfrank

- Demonstrates understanding of workplace policy and ethics.

- Susie, also working at Burger King, was not fond with Bob going in there and taking up all of her hours. Because of this, Susie decided to play a prank on Bob. Susie wanted to tie the shoe laces of Bob's shoes together. Everyone thought that this would be funny, so she was confident when she tried. Too bad for Susie, Bob kept up with his work regulations and listened to the feedback sheets, because of his last job. When Susie tried, Bob called the manager and things only went downhill afterwards. Susie was reported for sexual assault and got into big trouble with her manager and regional cooperate manager.

- Susie should have kept up on the rules and regulations of Burger King and sexual assault handbooks.

- Because of Susie's lack of Knowledge of her Workplace, she is now suspended from work for two weeks, and lost her Team Leader promotion.

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-Participates fully in task or project from initiation to completion. Initiates interactions with supervisor for the next task upon completion of previous one.

-Emma was assigned to be a leader of a project that was given for her senior seminar class. She decided to be lazy and not take on the leadership role she was assigned.

-Emma received a 0 on the project and got a detention.

-Emma should have been more willing to work and do what she was told.

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-Uses job related tools, technologies and materials appropriately

-Jazlynn was suppose to be filing Emma's taxes but she was actually using the computer to play solitaire.

-Jazlynn was told that if she was caught playing solitaire again she would be fired because this was her 14th time being caught playing solitaire.

-Jazlynn should have been using the computer for what she was supposed to be doing (taxes). By playing solitaire she was being paid to be doing nothing and wasting peoples time and the computer that someone else could have been using.

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-Identifies the nature of the problem, evaluates various ways of solving the problem and selects the best alternative

-The company invested in this product and they figured out how much of the product they needed and how much they were going to sell it for to make their money back. Now the product is out and its not selling as good as they thought and now we need a solution to sell this product to get the money back. The manager did not figure out how to make this product sell they weren't coming up with any ideas and had a deadline for the assignment and kept putting it off

-They then got a warning or written up

-They should've done better at planning and realized it was a priority

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Works with mathematical information (numbers, symbols, etc.), procedures, and tools and applies skills to answer a question, solve a problem, verify the reasonableness of results, make a prediction or carry out a task that has mathematical dimensions

An accountant does not use mathematical applications in their job

They might end up getting audited and have mistakes

Could end in termination

Should have applied more mathematical skills

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By:  Martin Saalfrank

- Gives best effort, evaluates own work and utilizes feedback to improve work performance. Strives to meet quality standards and provides optimal customer service.

- Bob was working at McDonald's and is in charge of working Drive-Thru whenever he works. His manager fills out feedback sheets, but Bob doesn't ever listen to his boss' feedback.  After that, some customers complained with the lack of service, and what they complained about was something his manager wrote about on the feedback sheet.

- Bob should have listened to what his manager wrote on the feedback sheets, and not have customers complain to him and his manager.

- Bob should have listened to his manager's advice to give better effort towards his job and make the experience of the customer better.

- Because of this, Bob lost his chance at getting a promotion, and therefore, complained about working at McDonald's. He recently got fired and can be found working in the dark back room for Burger King.

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-Gives full attention to what other people are saying, asks questions as appropriate and understands what was heard. Communicates concerns clearly and asks for assistance when needed.

-I went to a meeting and wasn't paying attention to what anyone was saying and I was talking in the back to my co-worker distracting them and using my cell phone when unnecessary

-I could have got a warning or written up

-I could have turned my cell phone off, say where I wouldn't have gotten distracted (by friends)

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Joey Mitchell
-Interacts and communicates with others in a friendly and courteous way.  Shows respect for others' ideas, opinions, and racial and cultural diversity.  Effectively works as a member of a team.

-Ray is at a business meeting with his co-workers and is constantly going on his phone playing "Cookie Clickers".  While someone is presenting their new business plan he interrupts them by laughing and getting frustrated because he doesn't have enough money to earn more cookies.
-Everybody at the meeting is now mad at Raymond.  One person at the meeting told Ray's boss that he was not being a good co-worker at the meeting.  Ray's boss yelled at him and put him on probation.
-Ray should have been paying attention during the meeting.  If he was he would not have gotten in trouble at work.

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Raymond
- carefully attends to visual source of information.  Evaluates the information for accuracy, bias and usefulness. Develops a clear understating of the information.

- Joseph Mitchell is a construction manager he gets instructions from his boss to do a certain job, he doesn't listen whIle he's getting the directions then decides to just do the best he can and it's all wrong.

One of the consequences is that the company has to re-do the job and ithe costs joey his job.

He should have listened to his boss and got all the details of the job so that he could have done the job correctly

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- Dresses appropriately for the position and duties. Practices personal hygiene appropriate for position and duties.

-Emma wears a bikini to work to get more attention from the boys.

-Emma got written up for the second time due to similar situations.

- Emma should have dressed like a normal civilian.

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Reads print materials in a variety of formats (signs, books, instruction sheets, forms, charts, etc.) to locate understand, apply and manage information they contain

A mechanic doesn't read the instructions on a product

They could use it incorrectly

Could cut off finger

Should have payed attention to detail and understood the readings presented

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-Complies with safety rules for specific workplace.

-Jazlynn cut her finger off while cashing a customer out and refused to stop working. There was blood everywhere and got on the customer's groceries.

-Jazlynn got a written warning and was told to never do this again.

-Jazlynn should have stopped working and reported her finger. She should have then gotten medical attention to get her finger fixed.

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-Understands work expectations for punctuality. Arrives on time to work, takes and returns from breaks on time and calls supervisor prior to being late.

-There ends up being a huge accident on my way to work and traffic is completely stopped- I end up being 30 minutes late for work

-My co-workers were looking for me this morning after I missed a meeting- my boss was notified that I was still not at work

-I ended up getting my 2nd written warning for being late and not calling my supervisor to explain what had happened, I am now placed on probation at work

-I should have called and explained what happened to my supervisor

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-Understands work expectations for attendance and adheres to them. Notifies supervisor in advance in case of absence.

-I didn't feel well one day and was too sick/tired to call into work and let my supervisor know I wouldn't be coming in

-My students were left without a teacher and administration didn't have time to find someone to cover my classes

-Other teachers had to take turns helping to cover my classes- I also got a written warning (which can eventually lead to termination)

-I should have called in sick and followed the attendance policy