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Believe in the team

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ROOT: Empower staff to think outside the box

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ROOT: Empower staff to think outside the box

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LEAF: Thinking Outside the Box/Taking Risks

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LEAF: Thinking Outside the Box/Taking Risks

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Willingness to support one another in trying new approaches and take risks

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ROOT: Define good communication - identify different communication methods required for different groups 

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ROOT: Define good communication - identify different communication methods required for different groups 

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What does horizontal communication look like?

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ROOT: Identify what services we offer; identify what services schools need/want; is there a gap? Create framework to fill gap.

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ROOT: Identify what services we offer; identify what services schools need/want; is there a gap? Create framework to fill gap.

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ROOT: Providing positive feedback; celebrating personal and professional successes and milestones

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ROOT: Providing positive feedback; celebrating personal and professional successes and milestones

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ROOT: Identify staff's strengths, weaknesses, areas of interest - use this info to support professional/personal development

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ROOT: Identify staff's strengths, weaknesses, areas of interest - use this info to support professional/personal development

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ROOT: Create stakeholder communication plan

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ROOT: Create stakeholder communication plan

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LEAF: Celebrating the successes of team members

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LEAF: Celebrating the successes of team members

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LEAF: Workshops on improving listening & communication skills

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LEAF: Workshops on improving listening & communication skills

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being aware of workload on units.

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LEAF: Valuing the contribution of each team member

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LEAF: Valuing the contribution of each team member

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have the right tools for the job.

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ROOT: entify gaps in skills - develop training/learning plans to fill those gaps

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ROOT: entify gaps in skills - develop training/learning plans to fill those gaps

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ROOT: Understanding of other team members jobs so they can be supported

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ROOT: Understanding of other team members jobs so they can be supported

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Additional time to complete tasks

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LEAF: Fostering positive relationships here, and with school staff

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LEAF: Fostering positive relationships here, and with school staff

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LEAF: Having solution-focused discussions when a problem arises

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LEAF: Having solution-focused discussions when a problem arises

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LEAF: Tasks completed in a timely manner

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LEAF: Tasks completed in a timely manner

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Not blaming.... Receive information without judgement

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Additional staff members

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ROOT: Easy, universal access to policies & procedures

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ROOT: Easy, universal access to policies & procedures

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Build organization-wide skills matrix

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Establish key performance indicators (KPIs) to measure performance and inform decisions

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strong collaboration, support one another