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Thank you madam, I enjoyed my stay here and will certainly come back.

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Thank you Mr Brown. here's your receipt. Hope to see you again at the Ritz.

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That's ok. Here's my credit card

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Fine. The total amount is £ 350,00. Would you please double check you bill Mr Brown.

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Credit card please.

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Ok sir. How would you like to pay?

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Oh yes, I took a bottle of water.

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Thank you Mr Brown. Did you take anything from the minibar?

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Yes, of course and I will recomment this hotel to some friends who will be here next month.

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Have a good day!

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Thank you.

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Certainly Mrs Williams. Your taxi will be here in three minutes.

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Uhmmm I'd rather take a taxi then. Can you please call me one?

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It'll take about 20 minutes sir, but you will have to make a change.

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Thank you very much. How long does it take to get to the museum by underground?

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I'm afraid we don't sir, but you can easily buy a 10-ticket carnet at the station. This will save you some money.

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wonderful. Do you sell undergroud tickets as well?

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No thank you, I am just carrying a small suitcase.

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It's number 207, second floor. Here's your key. You'll find the lift on the right. Do you need any help with the luggage?

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Here you are. What is my room number?

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Yes Mrs Williams, welcome to the Ritz hotel. You have a double room reserved for two nights. Breakfast is included. May I have your passport and your credit card please?

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yes please, I have a reservation for 2 nights. My name is Mrs. Williams

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I would like to check out please.

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yes Mr Brown. I hope you have enjoyed your stay with us.

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excuse me, do you have a map of the town please?

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Sure sir, here you are. The hotel is here and the nearest underground station is just opposite tothe hotel as you cross the road.

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Can I help you?

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Guest:
Good Morning!

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Receptionist:
Good Morning.