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Lampiran E

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Lampiran D

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Lampiran F

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CFK RESTAURANT & CATERING

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the-business-model-canvas cater services new 123

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Business Model Canvas
"CFK RESTAURANT & CATERING"

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Che Fauziana Kartini Binti Mat Rudin A15A0097

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Kedai Makan MohdZin (PokZin)

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From the first until the last day i work there, I learned a lot of thing such as taking a wrong order and how to overcome that,  the customer can wait and need a faster services, the angrily customer and more.
But i'm happy work at there because the owner which is Pn Nurazimah very kind person and she always calm handling the customer. A big thank to her because of the chance and taking care about their workers. Will miss them.. <3

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As usual task need to fulfill.
Need to set up the place, material, serves the customer order and make sure that all preparation can obtain and maximum customer satisfaction.

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Pn Nurazimah also give full of her trust to me. She want me to handle at the cashier place. She want me to make a record the receiving and pay operating expenses.

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I'm not only work as a waiter and work in front of the shop.
I also work at the kitchen and need to clean all the big and small things that are used for preparing the food.

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I learn  calculates the need for adeque cooking supplies for the daily menu that has been set by the owner. If the raw material is not enough I need to deal with the supplier.

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As usual, do the same duties in the morning until the last day i work there.
I learn on how to determinate all food enough same as the customer need for other days.
I need to make sure the tray, cups, plates, and other cutlery is always sufficient and clean.

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This day, the owner Pn Nurazimah give a little sharing on how to handle complaint and problem as follow the policies "Customer is Always Right".

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As usual, do the same duties every morning. After that, need to sweep, clean and organized the equipment that are used.
I need make sure all the facilities in a good condition and ready for uses.

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Earlier in the morning, the shop opened to sell "Nasi Bungkus". So, the workers need to serves the customers and taking order for wrap the order. There were a lot of Lauk-Pauk and Kuih Muih are sold there.

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25/8/18
I started doing my SIEP at Kedai Kopi PokZin.
First day, I meet another 2 workers. They are sharing a lot information about the shop.
I tried to learn taking order from customer during that day.