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INDUSTRIAL TRAINING 2018 (MOTAC KELANTAN) - BY FATIHAHROSDI

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INDUSTRIAL TRAINING 2018 (MOTAC KELANTAN) - BY FATIHAHROSDI

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https://youtu.be/9Rod0A16YqE

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MOTAC KELANTAN INDUSTRIAL TRAINING REPORT BY FATIHAH ROSDI

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MOTAC KELANTAN INDUSTRIAL TRAINING REPORT BY FATIHAH ROSDI

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BORANG SEMAKAN PENYELIA LATIHAN INDUSTRI

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BORANG SEMAKAN PENYELIA LATIHAN INDUSTRI

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BORANG SEMAKAN PENYELIA LATIHAN INDUSTRI.pdf

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Today is most of officers are busy with the meeting and courses, so not much officer at office. Look how time moving faster, this already end of week 16 my internship.

It is my last day as practical student at MOTAC Kelantan. A lot good memory here that i will appreciate forever.

Here, I would like to a thousand thanks to all MOTAC Kelantan officer cause give me an opportunity to did internship at here. I will save this precious experience, memory and relationship between us in my memory. I really enjoy and appreciate all the contributions and cooperation given by the staff MOTAC Kelantan during my internship.

Thanks a lot and Selamat Hari Raya Aidilfitri.

BYE!

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This week is my last week here. It's a heartfelt feeling to leave MOTAC Kelantan but at the same time I feel very happy because I am successfully complete this industrial training.

My goal to enter the boss's room is to sign some of the forms required by the university. The director of MOTAC Kelantan, Encik Aidil Afizie give some congratulations and constructive words for the future.

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Public Holiday
Nuzul Al-Quran

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WEEKENDS

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WEEKENDS

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After 4 months passed, then the end of the period for a student in a blue suit as a industrial training at MOTAC Kelantan. Her name is Surain student from UiTM Melaka.

Congratulations to her for successfully completing the industry training without any conflict. I pray for her to succeed in the future and be happy to graduation day.

I can't wait for my turn to complete my industrial training.

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Sick Leave

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Public Holiday
Happy Wesak Day

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Today I go to the Bank Islam for the job demands. I was instructed by Puan Sorzana, a staff member at the Finance unit to go to the bank for a money post draft. I went to the bank with the driver on a car belonging to the department.

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This week is my 15th week as a practical student here. I'm very excited to spend the rest of my balance here.

The work that I did on this day is recorded and compiled the file into the set closet. I distribute the files according to the code serial number and colors that have been tagged.

After finishing sorting files by category, I returned to the front counter to answer an incoming call.

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WEEKENDS

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WEEKENDS

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On this day, I and other UMK friends received a postcard from UMK. We were quite surprised when we got the postcard. we feel excited and overwhelmed when the university is still with us even though we are no longer under the UMK roof.

- Life is about creating yourself-

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Today I do the task that given by Encik Azaham which is arrange the company's documents in the files according the date.

Then write the dates of the documents which is the letters and emails according to the sequences.

These is for the future reference and the documents is about the "Tahun Melawat Malaysia 2020" and "Pesta Wau Bercahaya Anatarabangsa".

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My job today is to scan some important documents. Me and my friend use the photostat to scan the document. After scanning the form, we are instructed to send the document to HQ MOTAC Putrajaya.

We wrote all the details for the posting process. Then we made a call to the postman to come to take this letter.

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To  called and confirm about the letter that have been fax with government agency such as Unit Perancang Ekonomi Negeri, Majlis Perbandaran Kota Bharu, Jabatan Kesihatan Negeri Kelantan, Kompleks Kastam and Pengarah Bomba dan Penyelamat Malaysia.

To record the letter about 'Pencalonan Kampung untuk Program NBOS 6 My Kampung My Future (MKMF) Bagi Negeri Kelantan from Pejabat Setiausaha Kerajaan Bahagian Pentadbiran Daerah.

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Today I got involved in program of "Sesi Perbincangan Mengenai Kajian Dasar Pelancongan Negara 2020-2050 - FGD 2 Kelantan" as a secretariat.

My task are be helping the other secretariat at registration desk and also setting the hall and the equipment used during the meeting  occurred. The officer also involved is Puan Normala  (Head of Industrial Development), Puan Sorzana (Head of Finance) and Encik Azaham (Industrial Development Officer).

The program also invited the VIP guest and also  Encik Aidil Afizie Bin Daud (Director of MOTAC Kelantan).

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Weekends

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Weekends

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Today is the first day of fasting for Muslims.

I do the address of business premise for the purposes of tourist accommodation premises registration that was prescribed by Ministry of Tourism and Culture.
After that, I print and paste on the enveloped to be delivered to the owner of premise.

In addition, I have also recorded several letters and documents sent from other departments for the purpose of recording incoming mail into log books.

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Today I have received a command from the head of the industry development unit, Puan Normala, to fax one invitation (Jemputan ke Sesi Perbincangan Mengenai Kajian Dasar Pelancongan Negara 2020 -2025) to all the lists that have been given to me.

I was also instructed to be involved in the meeting next week.
Upon completion of the faxed letter to nearly 30 participants involved, I made a call to the affected list to ensure they received the letter.

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A worker asks my help to record the "MINIT FAIL" of all of the letters received and sent by MOTAC. It is important to record all of the letters details because it will useful for the audit purpose.

The recorded item should include to who the letters sent or from whom the letters received, the date letters received/sent, the date of letters wrote and the tittle of the letters.

For the letters that received by MOTAC will be recorded in black ink pen and letters that sent by MOTAC should be recorded in red ink pen.

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As usual, when arrive office, I need to do thumbprint before 8.00 a.m. and if I'm late I need to give logical reasons.

Some documents need to be recorded in a file. So, I record the details of the documents such as the tittle, dates and the senders or receivers name. These information are very important as it will use as reference in future.

Besides that, I recorded some info about the penalties imposed on travel agencies who do not comply with the laws that have been set by MOTAC. The item will be recorded in a book called 'BUKU KES'.

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PUBLIC HOLIDAY ( MALAYSIAN 14TH GENERAL ELECTION)

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Weekend +  PUBLIC HOLIDAY ( MALAYSIAN 14TH GENERAL ELECTION)

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Weekend +  PUBLIC HOLIDAY ( MALAYSIAN 14TH GENERAL ELECTION)

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PUBLIC HOLIDAY ( MALAYSIAN 14TH GENERAL ELECTION)

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PUBLIC HOLIDAY ( MALAYSIAN 14TH GENERAL ELECTION)

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Today is the last day of an industrial training student, Marlissa Syafika from the Kuala Terengganu Vocational College. After 6 months she is practically here, so today is the last day for her with MOTAC. We made some farewell treats to remember and appreciate her here.

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Today, I just received a new task from director of MOTAC regarding paperwork on 'Heritage in Kelantan'.

I started the task by searcing for more information about Heritage Kelantan on google.

The purpose of the task is to let me know and understand more about Kelantanese culture and art.

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Today, I fax a few letters to the tourism agency such as hotels, resorts and home stay. The letters are about the invitation the 'Persembahan Kebudayaan dan Tradisional'. After faxing the letters, I need to call them to ask them whether they had received the invitation letter or not.

Before faxing the letter, I need to fill a form that contain about the details of the receivers such fax no, receivers email and the tittle of the letters. It is very important as a record that we will already sent the faxes.

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Weekend

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Weekend

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The director of MOTAC, which is Mr Aidil, calls me and my partner into his office to give us a new task. Our task is to create an Instagram that will posting about 'kuih-muih' that sold at Pasar Besar Siti Khadijah.

Everyday each of us need to post a picture of 'kuih-muih' in the Instagram and write explanation about it. The purpose is to expose the existence of these 'kuih-muih' to the public people and attract them to visit Pasar Besar Siti Khadijah to buy them.

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As usually, I do thumbprint when I enter the office as the attendance. I had to thumbprint before 8.00 a.m. and if my thumbprint is done after 8.00 a.m., I will be considered as late.

Today, I learn on how to fax letters to the agencies such as hotel, resort and home stay. As MOTAC will held 'Persembahan Kebudayaan" on next week, I have to send invitation letters to the agencies. By using fax machine, I get some useful knowledge on how to operate that machine.

After faxing all of the letters to the agencies, I need to call them to confirm whether they have received the letter or not. There are some agencies who do not receive the fax will request me to send the letter through emails.

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There are some letters that need to be posted. Before the letters are posted, I need to write the details about the letters receivers. I need to write the letters name, address and the address of the senders. After that, I need to call POSLAJU company to inform them about the letters.

Besides that, I need to write the record of the letters that received by MOTAC. I need to write the detailed information about the letters in log book.

My schedule to keep the counter today is at 2:30 until 3.30. Today is Thursday and government workers can return early at 3.30. When I was in charge of keeping a counter, I received many phone calls from the travel agency. I am responsible for connecting the call to the employee concerned.

Since today is the first day in March, I have received an employee time card from HR. This time card shows our presence in that last month.

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Today is the due date for completing the assignment that were given by En. Aidil. At 10.30 am, me and my partner go and see En. Aidil for his opinion about the paperwork. There is a lot of mistake in the paper work as that is my first time doing it. After he explained and give out his idea for the project then me and my partner again will need to readjust the paperwork according to his need.

After that, a worker asks my help to record the detail of all of the letters received and sent by MOTAC. It is important to record all of the letters details because it will useful for the audit purpose.

The recorded item should include to who the letters sent or from whom the letters received, the date letters received/sent, the date of letters wrote and the tittle of the letters.
For the letters that received by MOTAC will be recorded in black ink pen and letters that sent by MOTAC should be recorded in red ink pen.

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There are some letters that need to be posted. Before the letters are posted, I need to write the details about the letters receivers. I need to write the letters name, address and the address of the senders. After that, I need to call Poslaju company to inform them about the letters.

Besides that, I need to write the record of the letters that received by MOTAC. I need to write the detailed information about the letters in log book.

After that the director asked me to send the paperwork that I have done.

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Mr Zaidi, which is the assistant director of MOTAC requests me to go to Lembaga Hasil Dalam Negeri (LHDN) with my partner to get some documents stamped by LHDN office.

When enter the LHDN office, I go get the queue number and fill a form. After filling the form, I must wait untill my turn number called by the officers.  When my turn comes, I go to the counter and the form and documents that need to be sealed.

The officer asks me to wait while she verified the documents and stamps them. After all of the documents completely stamped, I bring them back to the MOTAC office.

In the afternoon, i continued doing research to complete my task on Perkampungan Kebudayaan di Pantai Mek Mas and Islamic Tourism in Kelantan.

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People from agencies come to send exemption form of 'Borang Pengecualian Pemandu Pelancong'. As usual, I must check the detail of the trip whether it written correctly and follow the format that have been set by MOTAC.

The next step is the stamping process. The application form must be stamped with the name responsible officer, which are Mrs Liyana and Mr Syafiq. Then, the details of the trips such as date, number of visitors, destinations should be joted down in a book.When of the documents are stamped, I will pass the documents to them to be approved.

After the documents being approved, I must stamp the document "LULUS" and seal them.

p.s: Director asked me to read this Raja Berpelembagaan MALAYSIA and understand the context

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Weekends

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Weekends

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Today is the day for 'Persembahan Kebudayaan' that is called as 'The Colours of Kelantan'. In the morning, I go upstairs where the events will be held and unlock the door. Then, I switch on all of the lamps and air-conditioners to give comfortability to the audiences and the dancers.

The event starts at 11.00 a.m. and ends at 12.00 p.m. The audience come from some associations, organizations and same foreigners are invited too to watch the performance.

During the performance, two workers stay at the technical room as a preparation for any technical problems. As everything are well planned, so everything going smoothly without any trouble from the starting to the end.

p.s: I have received this t-shirt for free by staff MOTAC

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There are some letters that need to be posted to the agencies and organizations. Firstly, I need to type the recievers name and address on a piece of paper and then glued the paper at to the envelope. Secondly, to write the same things at the Poslaju  details paper and then glued the paper at the envelope too. The information of the recievers should be correctly written to avoid any mistake.

After all of the detailed information are written, the letters should be put into the envelopes and sealed. The last step is I must call the Poslaju Office to ask the workers to come pick up the letters to be post to the receivers.

When the postman come to pick up the letters, I will give him a recipe to be signed and he will take the original recipe and I will keep the copy of the recipe at the office. The recipe record all of the tracking numbers of the letters.

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After that, I continued to stamp the exemption of tour guide application form at the counter. This form is very important to bring when they are on their journey from one destination to another destination. This is because if the bus doesn't have this form, they will be compound by SPAD.

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Weekends

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Weekends

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Today the director, Encik Aidil called me to do some task. He asked me to photocopy the certificate for his football team.

After that he advised me to improve my task regarding the paperwork of Development Islamic Tourism in Kelantan and Development of Kampung Budaya in Pantai Mek Mas. He tell me that i need to improve in terms of vocabulary and the way of writing

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Since there is a talk on last two days, so my friend and i need to rearrange the chairs according to the usual place because there will be an event "The Colours of Kelantan" at the hall soon.

After cleaned up everything, I do help the staff to do photocopy and faxing mails.

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I am doing a lot of job regarding to the officer job scope. I am read the list of the accomodation in Kelantan. I need to redo the task that my supervisor given last week. It is a lot of list hotel in this Kelantan by district. It is just to filling up the data includes hotel name, address and the number of rooms that they provide to guest.

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Today i keep myself at the counter and today i received a lot of phone call from university student that asking about doing their practical at MOTAC.

TOday is the last day for En. Afifi as a contract staff at MOTAC. He has been working here for about 2 years. So we should take a selfie 😆

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I was asked to cleaned up the hall, organise the chair because today there is a talk about the culture, heritage and tourist attraction in Kelantan. The audience of this talk is the Uitm Dungun student.

There is total of 40 student including their lecturers in the hall room. The talk was given by Encik Faiz, Tourism Malaysia executive and the talk is ended at 12 in the afternoon.

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Weekends

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Weekends

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I am faxing some letters to the involved agencies regarding to the MOTAC meeting. About 20 companies representative involved in the meeting.

Immediately after faxing the letters, I called all the companies involved for follow up and make sure that they received the fax.

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Today MOTAC received quite a lot of exemption from travel agency. I did check the exemption whether the details is complete and correctly stated.

I stamped the exemption before handing them to the responsible officer to be signed.

At the afternoon, I do continuing the work given by the boss.

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As soon as i arrived at the office, the staff Cik Nor asked me to give out the flyers to available person nearby and invite them to watch the show of "The Colours of Kelantan".

The audience today is quite supportive towards Kelantanese culture and heritage. The artist from JKKN do some show on the daily basis of Kelantans culture.

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Today i just do task for licensing department by stamps the "Lulus" on every exemption form because the travel agent will pick up the form today.

It is very crucial for the staff to check all of the details in the form so that there will not be any problem like expired license, the stamp post is not valid, typing error, and so on.

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Finally I managed updating the data in both paperwork and get ready if the director called to see the paperwork soon.

After finished writing the paperwork, i continued to stamp the exemption of tour guide application form at the counter. This form is very important to bring when they are on their journey from one destination to another destination. This is because if the bus doesn't have this form, they will be compound by SPAD.

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Weekends

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Weekends

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I still continue writing on paperwork about Development of Islamic Tourism in Kelantan and search more information about Islamic Tourism. Updating the data and key in the data about hotel in Kelantan.

After that I was asked to fax the letter to all director of budget hotel in Kelantan to let them know about the event that will be hold soon. After faxing the letter, I called the director to make sure they received the fax

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Today id the deadline for the paperwork that has been given by the director. After the director checked the paperwork, he highlighted the mistakes I have made in the paperwork. He give suggestions on how to improve and add on more information in the paperwork.

Director asked me to make a new one and make a correction on the mistake.

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Managing the application form for Tour Guide exemption from travel agency. Today I received a lot of exemption from Naza Travel. This company is one of the regular travel agencies that always send the form in bulk.

Continue doing the paperwork about Development of Islamic Tourism in Kelantan and Development of Kampung Budaya in Mantai Mek Mas, Kelantan.

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Today I arrived at the office at 7.48 a.m. I continued my task to complete the paperwork of 'Development of Islamic Tourism in Kelantan'.

I just learned that Islamic Tourism in Kelantan is still weak and needs to be expanded in tourism industry in Kelantan.

It is important for industry players like hotel, airlines, restaurant, tour operators and so on to learn and practice Islamic Tourism in Kelantan.

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Today I still doing my previous job about The Development of Kampung Budaya in Pantai Mek Mas and i just add on more information about the location and meaning of budaya.

In the afternoon, Director called me to go into his office and he gave me new task about 'Development of Islamic Tourism in Kelantan'.

This book Pikun Thong, i get from the trip to Narathiwat during Motac event. I use this book as the information in this book can be use to complete the paperwork.

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Weekends

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Weekends

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Today i continued my task on doing the paperwork for Development of Kampung Budaya in Kelantan.

In the afternoon I handle the application form for exemption of tour guide from travel agency.

p/s - from left Miss Mastura (administration), Miss Aqilah (Director's Secretary), Miss Izzati (Intern Student), Me. 🤗

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Just received a new task from director of MOTAC regarding paperwork on 'Development of Kampung Budaya in Kelantan'.

I started the task by searcing for more information about Kampung Budaya on google. Hiks 🤭

The purpose of the task is to let me know and understand more about Kelantanese culture and art.

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I has been asked to tidy up the chair in the hall back to original position. At the evening, i do some work by faxing mails to the company that are listed in the list.

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Today i joined the cultural performance (The Colours of Kelantan) event that organized by JKKN. The dance performed by the dancer is Tarian Selamat Datang, Tarian Rembung, Joget Lambak, and so on. I felt so excited to see the performance because it give huge impact to the community and tourist. The purpose of the event is to attract foreign tourist come over Kelantan and to sustain the locality of Kelantans Culture and art.

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I join the trip to Narathiwat 3 day 2 night from 23 March until 25 March 2018.

This trip is about Promoting and Operate about Tourist Marketing (FAM TRIP) Activity between Thailand and Malaysia. This trip is only for hotel owners and travel agency in Kelantan.

When I arrived, the first place that I go is Mantra Restaurant. We have been welcomed by the governor of Thailand at that restaurant and were served Ikan Senangin in 3 types of menu which is Fried Ikan senangin, Ikan senangin with soy sauce and Salted Ikan Senangin. I was very grateful to be here.

It is a trip that visit historical places, tourist attraction places like Ban Thon Village, Muang Narathiwat Museum, Yakang Water market and Pikun Thong development centre.

It was so much fun trip

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Weekend

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Weekend

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What a surprise, my friend and I were called by boss and we were informed that we will be joining the trip to Narathiwat with the hotel owner and travel agencies as well.

I am very excited that I can go to Thailand as I have been longing to go there. So today I go to UTC and make a border pass since my passport has been expired. They only charge Rm10 for the border pass.

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There will be a trip to Narathiwat this Friday. So I will be in charge of collecting the Passport from the member that joined the trip. The one who will joined the trip is from hotel owner, and travel agencies.

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I arrived at office quite early today and i thumb print at 7.30 a.m.

After that Encik Zaidi asking me for some help with PowerPoint. He needs me to remake the powerpoint that he has done to make it better.

At the afternoon I just keep my job at the counter until work hour is over at 5 p.m.

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Today is the due date for completing the assignment that were given by En. Aidil. At 10.30 am, me and my partner go and see En. Aidil for his opinion about the paperwork. There is a lot of mistake in the paper work as that is my first time doing it. After he explained ad give out his idea for the project then me and my partner again will need to readjust the paperwork according to his need.

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At 7.50am I arrived at the office and thumbprint, I have some work to do regarding the tentative Trip To Narathiwat. I need to retype all the itinerary in words to be printed and give out to the members that join that event.

After done all of the work, I continue to do my paperwork regarding to the construction of Kampung Budaya at Pantai Mek Mas, Kota Bharu Kelantan. Since the due date is tomorrow, so I tend to finish all the write up to the ending.

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Weekend

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Weekend

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As i arrived at the office, everybody seems so busy with today's schedule which all staff need to go out to welcoming the minister and some of the staff will go to Jeli for some event with the boss.

I give a hand to help the staff to pack all the goodies as in the picture. The goodies will be given to the minister and others who will be there as well.

The office seems so quiet after all the staff left after lunch. I keep my duty at the counter until 3.30 pm.

Ppyeong 🙆🏻

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Today I arrived at the office at 7.48 a.m. After settle tidy up the counter, i help the staff to pack up some goodies to give it to the Minister tomorrow.

At the afternoon, I settled down some 'exemption' with stamp. There are quite a lot of exemption today especially from Naza Travel. I read the exemption before approve it with stamp.

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Today is a highly anticipated day by all staff at this MOTAC office, which is the event of the cultural performance (The Colors of Kelantan) organized by JKKN.

The dance performed is Tarian Selamat Datang, Tarian Rembung, Joget Lambak, and others. I feel so excited and happy to see the show.
It gives a huge impact to both local and foreign tourists and communities. It also attracts more tourists to Kelantan as well as maintaining Kelantan's culture and arts.

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Today is my 22nd day as a practical student here. At 3 pm, I along with other industrial training students have been called to meet with the director of MOTAC.
The purpose of the directors to meet him is to assign an assignment which is a paperwork based on the title given.
Furthermore, I was given the title of the assignment related to a culture in Kelantan.
I was with my other friends together to complete the assignment perfectly. Besides, we are also busy discussing the preparation of cultural performances for tomorrow.

P/S : Here is my photo writing a notes.

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I'm already in my 4th week of internship at MOTAC. As usual today I am quite busy arranging a meeting room furniture on the 2nd floor of the ministry's of tourism and cultural office since there will be an event held by the day after tomorrow.

At 2 am, I started my job tidy up the room with the other practical students. I changed the room from a long meeting table to a room that only accommodates seats.

The purpose of this modification is for a cultural performance event organized by JKKN on this Tuesday. I will continue my work to tidy up the room tomorrow.

P/S : Here is my photo tidying up at the meeting room.

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Weekend

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Weekend

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today is the last day of the week. How time flies.
Today I'm taught to use a photostat machine. I was told to make a copy of the forms used by the office. Other than that, I was also assigned to fax the hotel and other companies.

Since today is Thursday, so I and other staff go home early at 3.30 pm.

P/S : I learned how to use a photostat machine to make a photocopy.

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It seems that all employees in the office today are quite busy to manage the important thing that is to welcome the Minister of Culture and Tourism at the airport.
I help provide goodies for the guests. Then I picked up all those items and put them in the car bonnet.
I kept the counter at 11 to 2 pm. Therefore, my lunch time at 2 o'clock.

P/S : Here is my picture with the director of MOTAC to help them pick up all the goodies.

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Today i come at work at 7.55 am because of busy road. I come and keep at counter in the morning. At 10 am, Naza Travel come and hand me 12 exemption to be stamped.

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I have given a task from En. Mohd Aidil Afizie Bin Daud to do a paperwork on cultural performance to enhanced the smoothness of the event. The event were organized by Jabatan Kebudayaan dan Kesenian Negeri (JKKN). I was assigned to complete this paperwork with a friend of mine, Hanani by this Thursday.

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Today i arrived at work at 7.45 am because of busy road. I keep my duty at counter in the morning. While working, i received a list of my attendance to work. The list were given out to everybody at the end of month. If the lateness is more than 3 times then the staff will need to see Encik Aidil and give proper reason for that.

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WEEKEND

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Today I arrived at office at 7.35 am. I see a new time table for internship students. The time for me to be at the counter is from 11 am until 2 pm for Thursday. After that, I also help the officer to do simple task like faxing letter.