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Enriqueta Arsenal(301053961) Hanbyeol Jo(301013074)  Assume you are the manager of a bake shop/ restaurant/ boutique hotel/ travel shop/ similar business 1. There is an urgent need to renew or introduce a new product line to stay in business. Refer ex. 12.1 & 12.5 to describe how you will encourage workplace innovation?                  We are managing a bake shop and are known for baking pastry by hand with wonderful taste. But since we found our shop has had low efficiency, we are planing to introduce new equipment like automated machines.To encourage workplace innovation, we will take "Action Research." Unfreezing: Explain the things that is going to happen (the changes and the new procedures).    Changing: Discuss the advantages of using the equipment and take the steps slowly, so that they can absorb the new ideas. Training employees on how to operate the new machine will be accompanied. Refreezing: During this step, we can get their feedback to avoid confusion and make the safe environment.         2. Some employees go along with this change, while others do not favor it. Identify 'driving forces' & 'restraining forces' (pg. 311) and explain how you will work around this?Driving forces:  Increased efficiency, Customer demands, Executive mandate, Trust in unit leader. Restraining forces: Capital investment, Fear about layouts, Lack of training.                        We will try to persuade employees by saying that the new product line will bring our shop more productivity and profitability and we will get all our investment back at the end. As for concerns about layouts, we can promise employees to keep their jobs.  

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Enriqueta Arsenal(301053961) Hanbyeol Jo(301013074)  Assume you are the manager of a bake shop/ restaurant/ boutique hotel/ travel shop/ similar business 1. There is an urgent need to renew or introduce a new product line to stay in business. Refer ex. 12.1 & 12.5 to describe how you will encourage workplace innovation?                  We are managing a bake shop and are known for baking pastry by hand with wonderful taste. But since we found our shop has had low efficiency, we are planing to introduce new equipment like automated machines.To encourage workplace innovation, we will take "Action Research." Unfreezing: Explain the things that is going to happen (the changes and the new procedures).    Changing: Discuss the advantages of using the equipment and take the steps slowly, so that they can absorb the new ideas. Training employees on how to operate the new machine will be accompanied. Refreezing: During this step, we can get their feedback to avoid confusion and make the safe environment.         2. Some employees go along with this change, while others do not favor it. Identify 'driving forces' & 'restraining forces' (pg. 311) and explain how you will work around this?Driving forces:  Increased efficiency, Customer demands, Executive mandate, Trust in unit leader. Restraining forces: Capital investment, Fear about layouts, Lack of training.                        We will try to persuade employees by saying that the new product line will bring our shop more productivity and profitability and we will get all our investment back at the end. As for concerns about layouts, we can promise employees to keep their jobs.  

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DARVIN PAUL 301087238
AKHIL GIRISH 301062615
JAYANTH PAULOSE 301069456
1. We going to introduce an vegan menu in our restaurant for the winter season because of high demand of vegan products.
We will be having a positive attitude towards innovations and we appreciate and recognize our employees for their positive innovations. we provide less work pressure and high job safety for the employees and we will be providing feedback based on all innovations.
2. DRIVING FORCES.
A) Team Oriented: All the new innovations will be carried throughout the entire team and we take opinion from the entire team.
B) Recognition and Awards: it is always appreciable to award or recognize each and every employees because of bringing out new innovations which will motivate all employees.
RESTRAINING FACTORS.
A) Lack of product knowledge.
If the team has less knowledge about the new innovation it will be a big barrier to adapt new changes.
B) Work pressure: if the employer gives more work pressure for employees to handle the new innovative product it will be a big restraining factor for the employees to work on it.

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Nikhil bhatia
301092203
I work in a restaurant .As there is introduction of new product line, i would like to introduce a dish that takes less effort and more profit and also i would like to give every employee better benefits if he sells the dish with innovative and business minded techniques.
2)
As the dish is not really familiar with each and every employee so i would like to demonstrate about the dish before i introduce it and ask for the majority opinions of the whole team and make them realise the profit we all will be earning from the dish.

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ALIASGAR MUSLIWALA 301038694

1- THE FAT CHEF (MULTI-CUISINE RESTAURANT). SINCE THERE IS AN URGENT NEED TO INTRODUCE A NEW PRODUCT LINE AS TO STAY IN BUSINESS, WE INTRODUCE NEW SIZZLER MENU CONSISTING OF BOTH THE VEG AND NON-VEG OPTIONS AND IT WILL BE THERE TILL SUMMERS. WE WILL BE MAKING SOME CHANGES IN THE KITCHEN AS WELL AS WE ARE GOING TO INCLUDE SIZZLER HEATER AND ALSO WE WILL BE DOING TRIALS EVERYDAY TO TRAIN THE STAFF IN ORDER TO AVOID PSYCHOLOGICAL AND PHYSICAL STRESS AND BY MINIMIZING TIME CONSUMPTION BUT STILL KEEPING MAXIMUM PRODUCTIVITY.
2. Since its a major change and encourages new ideas and needs proper training it is most likely for the people to accept the change and if we have any restraining force we wont have any major effect in our organization as we can always have our driving forces work on the change.

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Manpreet Singh# 301049247
Mandeep Singh# 301052635
Jaswinder Singh# 301052681

1. The new product in the line of the restaurant is to add the new  machine, introduced for making the shakes. We will encourage the workplace innovation in restaurant by  tolerance of risk. We have to make many different shakes in minimal time for different customers. Is shakes are accurate it will make the customer happy and attract them.

2. This machine will help them to make the shakes very easily and quickly which will also help to increase the productivity due to which some worker likes them most. but on another hand some worker dislike it because it very tricky to use and not easy to understand all functions of machine, so they like as usual routine to make it and want back to regular menu. But it will work very efficiently and effectively and make work easy. worker will not have to put more effort to make easy things. It will increase the sales of the restaurant and productivity also even employee fell more interested for trying new things with different taste.

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Sergio Dias Jr. - 301055223
Ankush kapoor (300985864)
BAKER
Produce new flavor muffin for
Christmas
1.Minimum time pressure by encouraging  employee by not giving psychological stress by  providing guideline how to maximize productivity and reduce the shift of the employee.
- It's Christmas time and every other resraurant have Christmas theme product to attack customer
- Goal: Make more profit
-  Challenge: it may cost a lot more money and not bring in enough profit
- Improve the quality of new product to
2. - motivating them by give them   commission for every muffin sold so that the employee feel more interested
-

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Amit kumar 301013657
Amandeep kaur mann-301037630
Ramandeep kaur mann 301037633
1.Baker(as I am baker in Tim Hortons)-produces new Tim bits for winter (Dec to Mar) and ice cream sandwich (i think its very unique idea ) to stay in competition because happy bakery launch new menu and attract customers.

2.First of all this is not a major change and all bakers and team member should know that in business every couple of months the team have to introduce new couples of items to attract people and taste them . other than that i will convince the co-wokers if that fail in staring two or three weeks .Our team will stop making these sandwiches and back to our regular menu.

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anandhu shaji 301085997
soniya soy - 301062606
Yi Zhao Yang-300993582
New seasonal tickets
purchase your first ticket and get the second one free in the next season.
1.we can encourage work place innovation in travel shop by customer feedback, encourage customers to book tickets for promotions
2.slight changes happening in each month  from travel agents for employee to understand and adjust to let customers knows during specific seasonal times.so our customers will feel that all our employees are properly trained and customers fells secure during the trip.Future growth of our organisation is based on customer satisfaction.

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Assume you are the manager of a bake shop/ restaurant/ boutique hotel/ travel shop/ similar business

1. There is an urgent need to renew or introduce a new product line to stay in business. Refer ex. 12.1 & 12.5 to describe how you will encourage workplace innovation?

2. Some employees go along with this change, while others do not favor it. Identify 'driving forces' & 'restraining forces' (pg. 311) and explain how you will work around this?