# data[].attributes.body
Positives

-happy to see that you have logged in

-only 6 classes left, could have more

-benefits of graduating (more time with son, better pay)

-already has accomplished so much, working full-time, being a parent

-try to find a schedule that may work for him, set times with tutors

# data[].attributes.body
-she is calling in.

-she communicated that she is concerned.

-offered up a goal (graduate).

-we can use her goal as a motivation

-as the teacher, stay positive but realistic.

-offer structure to the student

-refer student to resources available

# data[].attributes.body
Acknowledge what is going on in the student's life and work with them to set goals and schedules. Meet them where they are and let them know he can do this and only has 6 classes left.