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I think I’ll definitely be using the CLASS technique in any future job challenges or conflict.

I also appreciated the reminder that conflict is inevitable and can actually be beneficial in identifying problems within the workplace.

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Using the strategies to get better at discussing conflict with coworks as they are all new 

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Using the strategies to get better at discussing conflict with coworks as they are all new 

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To navigate work conflict

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Break down the situation

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How to deal with two coworkers in conflict.

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how to professionally approach emotional driven conversations in the workplace

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I plan to use the insights gained today by taking time to evaluate a situation before responding to hopefully encourage a more positive response.

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To use in my team meetings

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If there is a situation where the message is being misinterpreted, try speaking in person next time to make it easier to hear the intent.

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I will be more accommodating

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very insightful and enjoyed the scenarios with examples given!

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Class technique is really useful and I will keep that in mind when conversing with mentees or anyone else in the work place.

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I'll look for more opportunities to make compromises with my coworkers and mentees.

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Learned some tips and tricks for handling conflict in workplace

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I intend to use this by knowing how to approach conflict efficiently and not to be afraid of how this will evolve.

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be respectful and kind when addressing people. in the end it’s better in the end for everyone!

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By sawyer

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be open minded & kind when conflict arises

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be open minded & kind when conflict arises

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Gained how to deal with job conflicts

Neil.liu@utsa.edu