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Understand common causes of workplace conflict and strategies to come to a resolution.

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Explore strategies to positively resolve conflict.

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Evaluate how you interpret situations and behaviors of others.

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To write reflections of past conflict.

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Conflict is the process of ending a dispute and reaching an agreement that satisfies all parties involved.

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Identify a conflict faced at work and write on a sticky note. These will be read aloud and we will discuss positive resolutions.

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In groups, students assess sticky notes and define the conflict. Determine the difficulty of the conflict and develop a positive resolution.

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Students engage by being asked to stand up. Students will be asked why they are standing and asked to sit down. We will discuss their conflict strategy style.

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Analyzing the different styles to resolve conflicts.

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Students will have a final performance review by their supervisor demonstrating how they student improved throughout the year.

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Students reflect on what they've learned about conflict resolution and how it applies to their personal lives.

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Write a journal entry reflecting on a personal conflict and how it was/wasn't resolved.

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Identify the nature of positive and negative conflict and its impact on relationships.

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Utilizing an online Escape Room to learn to identify and respond to conflicts in a team.

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As groups, students complete the escape room. Students will identify a leader and a note-taker for the escape room. Ask students to pay attention to the dynamics of a team in regards to teamwork and conflict.

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You only wanted to read, but when you picked up a strange book, you were sent into Story World! If you want to escape, you'll have to travel through different lands, find clues, and solve puzzles. Will you live happily ever after and escape back to the real world?

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You only wanted to read, but when you picked up a strange book, you were sent into Story World! If you want to escape, you'll have to travel through different lands, find clues, and solve puzzles. Will you live happily ever after and escape back to the real world?

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Conflict – A disagreement or struggle between opposing ideas or individuals.

Resolution – A solution or agreement reached after conflict.

Empathy – Understanding and sharing another person’s feelings.

Compromise – An agreement where both sides make concessions.

Tone – The speaker’s attitude toward the subject or audience.