# data[].attributes.body
We created a space in the waiting room for patients to easily read & know how to seek help/ support

# data[].attributes.body
As a part of Bee Brilliant session this month our team focused on staffs knowledge on when and where to put safeguarding referrals . An audit has done among the staff using a questionnaire to assess the knowledge among the staff. As a part of IQP , Focused training was provided to staff to fill their knowledge gaps .Also, encouraged the staff to complete mandatory e-learning.

In-addition, We reiterated staff to check with patients if they come across any type of abuses in their family ,workplace or anywhere

we believe its our responsibility to make sure patients are safe not only in hospital but also in the family and society they live

Say 'NO' to any abuses, we are here to support you.

# data[].attributes.body
The Manchester Birth Centre team prioritise being professionally curious and focus on Safeguarding and ensuring the wellbeing of the women and baby's to whom we provide care. The team are encouraged to liaise with other teams e.g community midwives and Health Visitors, when concerns have been identified. The team liaise with the Safeguarding team as required.

# data[].attributes.body
As a team ward D6 is leading a Quality Improvement Project to strengthen the safeguarding outcomes for patients and their families. The project aims to ensure all staff have a clear understanding of safeguarding, it's key principles, and who may require protection. It also focuses on increasing awareness of staff responsibilities, including when to apply the Mental Capacity Act(MCA),Deprivation of Liberty Safeguards(DoLS),or involve an advocate,and how to make appropriate referrals.

# data[].attributes.body
On ward I5 we believe that 'everyone should have the courage to have challenging conversations and prompt professional curiosity can have a significant impact in safeguarding!

Safeguarding is the prevention and protection against abuse and neglect and supporting anyone at risk of this.

This forms a part of care not just looking at the physical symptoms, the fractures.........

# data[].attributes.body
Our quarter 2 Bee Brilliant session focused on safeguarding, and we used this time to review our long-term patients and section 85. Due to complications following BMT patients can often stay on the ward for over 100 day’s, and this means that they need to have a section 85 completed and a review with the senior leadership team to ensure that they have all the relevant teams in place and the support needed at home. Patient and families don’t often expect to be in over 100 day’s, and this can cause several issues with siblings or work creating stress at home. We have actioned a review process where staff are checking in with families to ensure that they are able to escalate their concerns as needed and completing the relevant flow sheets. This is something we haven't completed before so meant we had to review our training. We gained support for the RMCH safeguarding team to ensure that what and how we doing this process was correct utalising our reflective discussions with the safeguarding team to seek clarity and ensure the information shared with other team members were correct.

# data[].attributes.body
Our Day services unit NMGH creates a safe, supportive and respectful environment where all individuals accessing our day services unit are protected from harm, abuse and neglect.

We as a team are committed in promoting the well-being of every person, dignity and rights ensuring safeguarding practices are embedded in everything we do within the surgical journey from admission to discharge or transfer of care.

Through training and collaboration with families, individuals and professionals we aim to support and empower living securely within our community and safeguarding on a need to know basis .

# data[].attributes.body
As part of the 'Bee Brilliant' topic we wanted to refresh our knowledge around safeguarding referrals and our awareness of safeguarding concerns that have been raised, communicated at huddle- hence think pink.

We wanted to keep the board simple, to emphasis that safeguarding reporting can be quick and to the point.

On A5 our biggest safeguarding concern is falls - in hospital and prior to admission which our IQP has focused on. We have been reviewing and improving our use and documentation of pressure sensors.

# data[].attributes.attachment_caption
Bee Brilliant Q2 See Pink? ....Think Safeguarding

# data[].attributes.body
We have aimed a quick thinking prompting board linking to HIVE!

When it comes to safeguarding, EPRs play a crucial role in identifying, documenting, and sharing safeguarding concerns. EPRs may have limitations as the information has to be inputted! Therefore all clinicians must use the EPR safeguarding features consistently to avoid missed information.

Our MFT "pink dot" is a visual prompt for those with exisiting safeguarding concerns and / or information.

THINK PINK.....working together to keep everyone safe.

# data[].attributes.body
Physical health and safety can sometimes be bought at too high a price in happiness and emotional welfare. Safeguarding is everyone's responsibility", Our focus should be on promoting human flourishing by ensuring vulnerable individuals are treated with respect and supported.

# data[].attributes.body
Safeguarding at AM2: People First, Always

At AM2, safeguarding is at the heart of everything we do. Our team is dedicated to protecting our patients and supporting their loved ones through a clear, structured admission screening process that helps us identify safeguarding needs early and effectively.

We live by the principle of “Think Family”—ensuring that every patient feels safe, heard, and respected. Our multidisciplinary team builds strong, trusting relationships throughout the hospital stay, giving patients the confidence to share concerns and feel protected.

Our commitment to patient-centered care has helped many individuals maintain a good standard of living, knowing their rights are upheld and their safety is prioritised.

Bee Brilliant: Inspiring Action and Awareness

With the support of the Bee Brilliant programme, our safeguarding efforts are more visible, engaging, and impactful. The vibrant board in our unit serves as a daily reminder of our shared responsibility

• A QR code provides quick access to further resources and support.

•Driven by Compassion and Curiosity

The smiles and gratitude from our patients and their families fuel our passion to do more. We approach every concern with curiosity, compassion, and a commitment to protect.

#AM2 – Policy matters, but people matter more

# data[].attributes.body
Here on EVC/ MVC We are committed to a high standard of safeguarding, as we can care for some of most vulnerable patients.

We discuss vulnerable patients in our core huddles and assessments are completed as soo as possible to protect the patient. These assessment can included MCA (and DOLs if needed) Hospital passports and safeguarding referrals including DASH.

We ensure all our staff are up- to- date with their safeguarding training levels 1 to 3 and also Oliver Mcgowan training.

# data[].attributes.attachment_caption
Safeguarding Awareness Initiative Call to Action - As a team, undertake a quality improvement project to improve safeguarding outcomes for your patients and their families. 

# data[].attributes.body
Here at the North Community Palliative Care team we got together to discuss some of our most common safeguarding concerns with our patients. Often we work with vulnerable patients and we discussed a recent situation of a patient being the victim of Cuckooing.

Mate crime refers to exploitation, abuse or manipulation of vulnerable individuals by people they perceive as friends. There are steps we can take as a team to identify and support these patients. We have highlighted a recent case study to demonstrate this whilst also recognizing the challenges of safeguarding in the community.

Mr K was referred to us following a very poor hospital discharge and required urgent input and coordination of many services to support a challenging situation. Mr K is known to self-neglect, and was also living in his own flat, with a ‘friend’ who was using Mr K’s poor health to invite other people into the property for illicit acts known as ‘cuckooing’ and putting our patient Mr K at risk.

Cuckooing is a form of action, termed by the police, in which the home of a vulnerable person is taken over by a criminal in order to use it to deal, store or take drugs, facilitate sex work, as a place for them to live, or to financially abuse the tenant. The practice is associated with county lines drug trafficking. It is also known to occur as part of mate crime, the act of befriending a person with the intent to exploit them.[1]

We visited Mr K, referred him to safeguarding and social services for urgent input. We completed CHC paperwork for him to receive funded care. We provided pain and symptom management. We provided urgent equipment, and products for incontinence. We submitted an incident via ullyses. We now continue to support Mr K to the best of our ability.

In order for us to prioritize patient care and safety its imperative for us to be up to date and informed on different safeguarding issues, how we can identify them and how we can support those patients. We continue to make efforts to improve our monthly What Matters To Me figures and this bee brilliant quarter has reminded us on the importance of using systems like this which support our patients and help us identify subtle concerns before they escalate.

# data[].attributes.body
At SAC we work with vulnerable children and adults, all of which have either had an amputation(s) or born with a limb difference. Due to their disabilities, this patient group are often victims of abuse. Our centre offers many services, all of whom are sensitive and listen for signs of abuse. Our board covers shows the processes in place, identifies different types of abuse and reminds everyone in the centre that Safeguarding is Everyone's Responsibility.

# data[].attributes.body
As a team we have thought about moments where we might be able to better understand if a patient has safeguarding needs at initial contact.

We have implemented a Safeguarding checklist document to use at initial patient contact in order to flag any concerns that may be overlooked until later on in the patients care.

This document can be reviewed as and when required and concerns shared at safety huddle daily amongst the team. We have decided for patient safety, privacy and dignity to upload the document onto EMIS allowing it to be viewed by professionals on a need to know basis.

# data[].attributes.attachment_caption
Ward 31 are dedicated to providing the highest standard of care and ensuring are patients feel that they are safe and can talk to us about their worries. 

As a stroke ward, we often have patients who are more vulnerable and sometimes struggle to communicate things that they are worried or scared about. However, we ensure that the safeguarding assessment is completed on every admission and keep our safeguarding training compliance >90%. This has meant all our staff including the nursing team, support workers, medical and therapy team can all recognise the signs that patients may show that indicate a red flag that needs exploring further for their protection.

We have included the different types of abuse to look out for, how to complete a safeguarding referral and also the contact details for the safeguarding team and other appropriate contacts. 

Staff know to “Think pink!” And we advocate for our patients safety and protection as our priority.

# data[].attributes.body
As a stroke ward, we often have patients who are more vulnerable and sometimes struggle to communicate things that they are worried or scared about. However, we ensure that the safeguarding assessment is completed on every admission and keep our safeguarding training compliance >90%. This has meant all our staff including the nursing team, support workers, medical and therapy team can all recognise the signs that patients may show that indicate a red flag that needs exploring further for their protection.

We have included the different types of abuse to look out for, how to complete a safeguarding referral and also the contact details for the safeguarding team and other appropriate contacts.

Staff know to “Think pink!” And we advocate for our patients safety and protection as our priority.

# data[].attributes.body
Following the Bee Brilliant event our Safeguarding champions who attended created this board to help staff and raise further awareness around safeguarding. They have raised awareness to the team and spoke with them about professional curiosity and what that means. They have shared their knowledge of why professional curiosity is important and encouraged staff to feel confident in having challenging conversations. As a team we have discussed the barriers to thinking curiously and how important it is to involve a patients family if appropriate. Many of our patients on the OPAL unit have cognitive impairment therefore we are in regular contact with patients NOK.

The safeguarding champions on the ward have created a step by step guide to completing a safeguarding referral and this is displayed on the board.

They also shared some facts about safeguarding with the team and informed them of the resources available on the board so they feel supported and confident when dealing with safeguarding concerns.

# data[].attributes.body
The Specialist Medicine Day Unit is committed to providing the highest standards of patient safety and safeguarding, ensuring that every individual who walks through our doors receives care in a secure and respectful environment. While safeguarding measures are often associated with women, children, and the elderly, our unit recognises that vulnerability can extend beyond these groups. We actively prioritise the protection and wellbeing of individuals who are frequently overlooked, such as men, young adults, and those living with chronic illnesses or disabilities, who may also experience risks that are less commonly acknowledged. By fostering an inclusive approach to safeguarding, we strive to create a culture where every patient feels protected, valued, and supported throughout their care journey.

# data[].attributes.headline
Bee Brilliant Q2 Board "Safeguarding"-TGH Theatre Team 

# data[].attributes.subject
Bee Brilliant Q2 Board "Safeguarding"-TGH Theatre Team 

# data[].attributes.body
Safeguarding Awareness Initiative

As part of our "Bee Brilliant" quarterly topic, we aimed to assess and enhance staff awareness about safeguarding. We distributed a 10-question quiz among 10 staff members to gauge their understanding. The results were visualized in a pie chart, highlighting areas for improvement.

To promote ongoing learning and awareness, we will incorporate a daily safeguarding question into our huddle meetings. Each day, we will discuss one question from the quiz, reinforcing key concepts and encouraging staff to seek help and raise concerns about safeguarding.

Our goal is to ensure that all staff members feel confident and empowered to identify and respond to safeguarding concerns. By continuously reviewing and discussing safeguarding principles, we aim to foster a culture of awareness and protection within our team.

This initiative will help us:

1. Enhance staff knowledge and understanding of safeguarding

2. Encourage a culture of openness and reporting

3. Ensure timely identification and response to safeguarding concerns

To support staff in seeking help, we have:

1. Nominated Safeguarding Link Workers: Available in the department to provide guidance and support.

2. Safeguarding Information Board: Displayed in the department, containing:

- Contact details of the safeguarding team

- Names of Safeguarding Link Workers

3. Regular Tea Trolley Trainings: Providing updates on policies, procedures, and best practices, including safeguarding awareness and updates.

The Tea Trolley Trainings will be utilized to:

- Deliver bite-sized training sessions on safeguarding topics

- Discuss updates to policies and procedures

- Encourage staff to ask questions and share concerns

By prioritizing safeguarding awareness and providing accessible support, we can better protect our patients, families, and staff.

# data[].attributes.body
As part of the D2A assessments, safeguarding is taken seriously.

Each referral received from the hospitals are reviewed thoroughly and checked for any safeguarding concerns. Not only for patients and family members but for staff members who are expected to visit the patient in their own homes.

Patient safety is part of the core assessment and any safeguarding concerns are discussed with the duty social worker and senior management.

The board has been put together as a reminder to all of our staff.

There has been multiple safeguarding reports completed over the years by the team. We then complete a robust plan with the duty social worker to immediately safeguard our patients if required.

We have a support worker service who can visit patients multiple times a day until reviewed by social/safeguarding services.

Our patients are the priority.

# data[].attributes.body
On CTCCU we found that staff were unfamiliar with the DoLS process as it is not something commonly encountered on the unit.

In addition some staff were unsure of the documentation required in when restraint/restrictive practice was needed.

Questionnaires were completed to gain an understanding of nursing staffs knowledge prior to completing the IQP. An audit of documentation was also completed.

We completed bedside teaching sessions, information was also shared through email and huddles. During this we focused on ensuring that the correct documentation was completed, making sure restraint is appropriate and all required actions are taken post restraint.

We emphasised the importance of completing regular assessments to identify patients experiencing ICU delirium, and to consider potential causes of delirium such as medications, pain, constipation and poor sleep hygiene and addressing these to reduce potential need for restraint.

We also discussed de-escalation strategies, the available communication and distraction aids available in our well being trolley.

When "thinking family" we thought of the information and support that family and friends could provide. As not all of our patients are able to they can provide information about likes, dislikes and things that might help calm patients. In addition a familiar face can help, in these instances open visiting can be offered.

We also considered the fact that seeing a loved one experiencing delirium can be distressing therefore good communication and providing regular updates is vitally important.

Repeat questionnaires showed improvement in staff understanding but this remains an ongoing project.

# data[].attributes.body
Call To Action:

As a team undertake a Quality Improvement Project to improve safeguarding outcomes for your patients and their families.

-          In Interventional Radiology Day Unit, we have conducted a questionnaire for the nursing team to complete whereby we ask them their own knowledge and expertise about safeguarding.

-          The questions are as follows:

1.      What does safeguarding mean to you?

2.      Do you know who your safeguarding champion in Radiology department?

3.      Do you know what actions you should take if you identify a patient safeguarding concern?

4.      Do you know how to contact the MFT Safeguarding team?

5.      How do you identify safeguarding concerns in Interventional Radiology?

The purpose of this questionnaire is to know the knowledge and understanding of our team about safeguarding. This will enable us to develop an action plan accordingly to the staff’s needs on how they will need support to improve safeguarding outcomes for our patients and their families.

We are planning to arrange a teaching session regarding safeguarding of our patients and liaise with our safeguarding nurse champion/link nurse.

In our Radiology Day Unit, safeguarding is paramount as we look after a diverse range of patients who have different co-morbidities and different lifestyles, and social economic differences. It is important that we improve these outcomes for our patients

# data[].attributes.body
At the antenatal unit we chose a tag line of ‘curious at every contact’, this looked at what professional curiosity is and how we can use those opportunities to discuss concerns voiced by patients and/or probing when something doesn’t sound quite right. Professional curiosity is everyone’s responsibility and this is how we can connect with patients and enquire further. As the bee brilliant board is in a patient area, we were mindful about what information was visible and wanted to support that relationship building between patients and families particularly when discussing matters relating to safeguarding.

# data[].attributes.body
In Interventional Radiology at Wythenshawe we looked at safeguarding concerns we might have for our patients.

As a team we are compliant with our safeguarding elearning and know how to raise a safeguarding concern

We looked at the importance of admission information and documentation as the majority of our patients are day case patients.

We focused on good communication and listening to our patients.

# data[].attributes.body
In pre op assessment we want to identify any patients who may have any safeguarding concerns.

We have to ensure that we document clearly any concerns we may have had ensure the pink dot is on patients notes where required.

Staff can use the information our bee brilliant board to gain an understanding of the questions they need to ask patients.

As a department we work closely with the MDT and communicate any concerns to prepare patient for admission.

# data[].attributes.body
In the Radiology Dept at North Manchester General Hospital, we had a sense that staff did not feel confident in completing the safeguarding documentation within Hive when they were dealing with a safeguarding concern.

What did we do?

We completed a survey with 20 Radiology department staff, including Radiographers, Nurses and Radiology Dept Assisstants which showed confirmed there was low confidence levels in using the Hive safeguarding documentation.

Following the survey some brief toolbox training sessions throughout September & October have been arranged to support this staff in developing thier confidence using the Hive playground environment to simulate completing the safeguarding documentation.

Once the training sessions are complete, a follow-up survey of staff confidence will be completed to measure the success of the sessions.

# data[].attributes.body
On ward 62 we chose to focus on empowering staff to raise safeguarding concerns, through thinking curiously and having challenging conversations.

As well as providing the tools and knowledge to be able to act on those concerns. By escalating and using our electronic records system: HIVE to make the necessary referrals as well as using the system to be able to identify those at increased risk 'Think PINK'

# data[].attributes.body
People are more likely to disclose abuse if they are asked directly, in a safe environment, by a trusted person. As an admissions unit we come into contact with multiple patients every day. It is our duty to ensure we are giving our patients the opportunity to have their voice heard.

Our call to action is to ensure that safeguarding assessments are done on every patient on admission.

ETC SAL aim to ensure safeguarding training compliance remains above 90%.

The staff are aware of how to spot safeguarding concerns and how to appropriately action them. We encourage our staff to remain curious and if they are ever in doubt its ok to give the safeguarding team a shout.

# data[].attributes.body
On C3 we created a staff questionnaire which revealed staff members wanted more information on the safeguarding referral process and reasons for referral. We therefore updated our ward handbook with this information. We also updated our patient safeguarding board to include resources for Dads and ICON resources.

# data[].attributes.body
In Critical Care, we are proud to have a team of enthusiastic safeguarding champion nurses who work closely with specialist nurses to promote best practices.

Our ICU board highlights the importance of effective communication between patients, families, the multidisciplinary team (MDT), and external agencies. Communication is a vital element in safeguarding vulnerable adults, young people, and children from harm, abuse, and neglect. It relies on professionals sharing information, raising concerns, involving relevant individuals, and coordinating care effectively.

Strong communication with families and the MDT fosters understanding and cooperation, builds trust, enables early intervention, improves decision-making, and ensures a holistic approach to care.

We are proud to report that staff compliance with safeguarding and Learning Disability/Autism (LD/A) training exceeds 95%. A monthly safeguarding newsletter is shared with the team to reinforce key messages and updates. We remain committed to maintaining a safe environment and prioritising patient-centred care.

As part of our IQP, we collaborated across the Critical Care Unit to develop a visual information leaflet for patients with LD/A and their relatives. The leaflet focuses on the unit’s environment, available equipment, staff roles, and reasonable adjustments that can support patients and their families. It includes pictures with clear descriptions to help individuals understand what to expect during their stay.

This leaflet is designed as a supportive aid and complements the existing communication between patients, carers, and the care team.

# data[].attributes.attachment_caption
Bee Brilliant : Quarter 2: Safeguarding : Call To Action

# data[].attributes.headline
Manchester Adult Clinical Research Facility, Wellcome Trust

# data[].attributes.subject
Manchester Adult Clinical Research Facility, Wellcome Trust

# data[].attributes.body
Safeguarding at Our Adult Research Facility: A Culture of Vigilance and Care

Safeguarding is one of our highest priorities at the Adult Research Facility. As a team, we are committed to continuously improving our awareness and practices. We regularly circulate a safeguarding newsletter and discuss key updates during core huddles to ensure everyone remains informed and engaged.

We maintain 100% compliance with safeguarding training requirements and are confident in our ability to identify concerns, complete thorough assessments, and make appropriate referrals when necessary.

Although we have not encountered any safeguarding incidents over the past year, we remain proactive in refreshing our knowledge. The newsletter plays a vital role in keeping us alert to emerging risks and evolving best practices.

In safeguarding practice, several barriers can prevent timely and effective action. Staff may feel unsure about the evidence, fear repercussions, or assume someone else will act. Time pressures and workload can also impact decision-making. A lack of clarity in policies and procedures, limited understanding of safeguarding protocols, and concerns about disrupting families further complicate the process. Additionally, perceived lack of support or follow-up after reporting can discourage future disclosures. At our Adult Research Facility, we actively address these barriers through clear guidance, open dialogue, visual referral pathways, and a supportive team culture that empowers staff to act confidently and compassionately, ensuring safeguarding remains a shared responsibility.

This board reflects our proactive safeguarding culture—where every team member is empowered, informed, and ready to act. It showcases how we address safeguarding across all areas of our work, including child protection, domestic abuse protection orders, and inclusive research practices. We go beyond compliance to create safe, respectful environments that amplify marginalized voices and ensure everyone is protected and heard. Through trauma-informed care, clear referral pathways, and a commitment to continuous learning, we demonstrate why safeguarding matters—not just as a policy, but as a promise.

# data[].attributes.body
Based on the call to action on improving safeguarding outcomes for our patients and families, our team decided to focus on communication with the learning disability/Autism and learning difficulty patients and their families/carers.

To support this, we developed an informative leaflet for the patient, their families, carers and Next of Kin (NOK). The leaflet offers a clear overview of the unit, the care provided, and the services available during a patient’s stay. This IQP was undertaken as a joint project across Critical care in ORC site.

The leaflet gives information about the environment, equipment, staff looking after where the patient with learning disability/autism and learning difficulty are admitted to.

Staff are encouraged to “Think Pink”—a visual prompt using a pink dot to identify patients and families who may require additional support.

When “thinking of resources” - We emphasize on mandatory safeguarding training and ensure monthly updates are shared by link nurses. We’ve the safeguarding and Learning disability folder with relevant resources in HDU. The resources reinforce the principle that Safeguarding is everyones responsibility.

When “thinking family,” we considered the types of support families, carers, and NOK might need. Involving family/carers in planning the care for the patient, actively listening and using open ended questions.

Our overarching aim is to identify risks early, respond proactively to concerns, and take decisive action to protect individuals from harm. We work collaboratively with external agencies—including social services and law enforcement.

Think documentation – If staff think there is a safeguarding concern, then to notify the team, making the referral. Staff are encouraged to complete incident report, do the assessment and document on the system.

# data[].attributes.body
For the safeguarding Q2 call to action we have focused on FGM ( Female Genital Mutilation)

We have received feedback from the team when questioned what safeguarding issues they felt we had on labour ward hat FGM is not always handed over via an SBAR although is documented via safeguarding referrals and the pink dot .We wanted to highlight the importance of recognition of our families that come from the high risk areas for practising FGM and to be alert to checking for both the pink dot being completed and safeguarding assessments- to have that professional curiosity . This is always discussed reasons for pink dots at the huddle and via the MDT huddle so the wider MDT ( including theatres) are also aware.

# data[].attributes.body
Based on the call to action on improving safeguarding outcomes for our patients and families, our team decided to focus on communication with the learning disability/Autism and learning difficulty patients and their families/carers.

To support this, we developed an informative leaflet for the patient, their families, carers and Next of Kin (NOK). The leaflet offers a clear overview of the unit, the care provided, and the services available during a patient’s stay. This IQP was undertaken as a joint project across Critical care in ORC site.

The leaflet gives information about the environment, equipment, staff looking after where the patient with learning disability/autism and learning difficulty are admitted to.

Staff are encouraged to “Think Pink”—a visual prompt using a pink dot to identify patients and families who may require additional support.

When “thinking of resources” - We emphasize on mandatory safeguarding training and ensure monthly updates are shared by link nurses. We’ve the safeguarding and Learning disability folder with relevant resources in HDU. The resources reinforce the principle that Safeguarding is everyones responsibility.

When “thinking family,” we considered the types of support families, carers, and NOK might need. Involving family/carers in planning the care for the patient, actively listening and using open ended questions.

Our overarching aim is to identify risks early, respond proactively to concerns, and take decisive action to protect individuals from harm. We work collaboratively with external agencies—including social services and law enforcement.

Think documentation – If staff think there is a safeguarding concern, then to notify the team, making the referral. Staff are encouraged to complete incident report, do the assessment and document on the system.

# data[].attributes.body
Digital NMAHP helped support the build of the Safeguarding workflows. For this particular project we focused in on creating a Child Protection - Information Sharing (CP-IS) report which demonstrates compliance of assessing maternity patients have been checked on the Spine for safeguarding concerns. When this check is done, it sends a message to the appropriate national social service teams, which means it's a critical step in safeguarding children. We also supported the build of a Smarttext template for the paediatric SG teams to be able to collate data in one go, rather than manually search and type that information into a note. This data is then easily transferred into letters and emails to external teams quickly and efficiently.

# data[].attributes.body
Summary of Q2 Bee Brilliant Call for Action: Safeguarding in the Burns and Bpac

Call for action focus : Review Current Practices

The Burns department undertook a review as part of the Q2 Bee Brilliant Call for Action, focusing on safeguarding practices to ensure patient safety and continuous improvement.

Current Safeguarding Measures

·         Robust Systems: Strong safeguarding processes are in place within Burns and BPAC for all admissions, with close collaboration alongside the trust’s safeguarding teams, FST and external community teams when needed.

·         Discharge Coordination: Two Discharge Coordinators oversee social checks for every burns patient, working closely with Health Visitors, schools, and GPs to ensure comprehensive support and identify/act on concerns.

·         We have shared the contact details of Link nurses, safeguarding teams and referral information to support staff awareness and work collaboratively.

Staff Training and Compliance

·         High Training Compliance: Staff maintain high safeguarding training rates (95% for Level 1, 94.8% for Level 2, and 93.3% for Level 3).

·         Onboarding Focus: Safeguarding essentials are included in the induction process for all staff including medical teams inducted to Burns services.

·         Ongoing Tracking: Staff training is closely monitored, with reminders to update training as needed.

Policy and Resource Updates

·         Policy Review: accessibility of safeguarding policies are under review to keep them current and user-friendly, utilising Process maps to guide staff in decision-making when safeguarding issues arise.

Compliance Monitoring

·         Regular Audits: Compliance is checked regularly, with follow-ups on action points to maintain high standards.

·         Information Management: Safeguarding data is kept up to date in Hive and tip sheet shared to support staff.

Core Values and Teamwork

·         Values in Action: Emphasis on the “Everyone Can – Responsibility” approach, aligning with MFT’s values of openness, curiosity, collaboration, compassion, and inclusivity. Quiz has been shared to support staff awareness and gauge knowledge to identify any gaps

·         Collaboration in Complex Cases: Discharge Coordinators participate in MDT meetings and share updates in Hive to ensure coordinated care in challenging cases.

Communication Initiatives

·         “Think Pink”: Ongoing efforts to enhance communication and information sharing between clinics and wards. With a focus on accurate and up to date documentation.

Conclusion

The department is committed to continuously improving safeguarding through regular reviews, ongoing staff training, policy updates, and effective teamwork. Clear communication and strong alignment with core values ensure that patients and families receive safe, high-quality care.

# data[].attributes.body
Safeguarding within the CCRF.

Here at the CCRF our professional relationship with patients and their families is of the utmost importance. Families dedicate their time to engage in phase 1 clinical drug trials for various rare genetic conditions, trials take place over many years and nursing staff come to learn a lot about patients and family dynamics.

In addition to providing outstanding clinical care, in line with GCP, we prioritise safeguarding children and supporting families to give children the best start in life.

Our BeeBrilliant Safeguarding board firstly outlines what safeguarding is and highlights that it is a legal requirement as well as our professional duty as nurses under the NMC.

Secondly we discuss what we do on the CCRF to safeguard children and their families. We remain 'professionally curious', asking families questions and not assuming, this helps us understand families needs and how we can best support them. We then information share, refer and signpost where appropriate. To improve team skills in being professionally curious trust training is vital, we have 100% compliance with all mandatory training except Oliver McGowen Training Tier 2 which has been newly released and we are all working towards completing in a timely manner. The board also highlights additional training courses staff can access on Kallidus to assist them in developing their knowledge and skills in safeguarding.

As part of the call to action, we have showcased 2 IQP projects we have had in safeguarding on the CCRF this year.

SUDA 1 (April 2025) shows the process in improving awareness within the team of safeguarding issues within the trust, case reviews/learning and of additional resources. We have done this through a monthly rota in which 2 people are asked to present key themes and learning from the R&I safeguarding newsletter each month. This is followed by some discussion and ideas are generated to how we can improve safeguarding practice on the CCRF.

As part of the Bee Brilliant IQP project we have completed SUDA 2 (August 2025). We discussed the theme of 'hidden figures/men' in existing safeguarding reviews. We felt by improving completion of the Think Family Safeguarding Screening we could more closely monitor those attending with children to their appointments, their relation and their role in the child's life. We have added a list of assessments to rovers to act as reminders for completion at patient visits. Whilst staff are now more aware of this tool and its use, we have found that as a day case unit after discharge the information collected as part of the safeguarding screen is not then shown as future appointments. This means it cannot be used as reference when asking who is attending with the child. We have raised this issue with HIVE and are currently working towards fixing this which will improve the process of safeguarding documentation in the CCRF but also may help other day case admission/outpatient clinics.

# data[].attributes.body
Safeguarding and Safety in the CAPD Unit

In our CAPD unit, patient, relative, and staff safety is always our priority. We work together to ensure that everyone receives safe and effective care.

If any safeguarding concern arises, it will be discussed within the team and escalated to the senior management team. The safeguarding team will also be informed, and an incident form will be completed.

We ensure that all team members have up-to-date knowledge regarding safeguarding by completing mandatory training in a timely manner.

Any new updates or guidance received from the Trust will be promptly shared with all team members.

# data[].attributes.attachment_caption
Think Safeguarding - Bee Brilliant Quarter 2

# data[].attributes.body
In Critical Care, we are fortunate to have a large team of enthusiastic safeguarding champion nurses who work closely with specialist nurses and actively participate in safeguarding champion meetings ensuring that staff are kept updated with safeguarding policies and referrals.

Our safeguarding board showcases the excellent work already embedded in our team’s culture, including proactive communication between patients, their families, the multidisciplinary team, and external agencies.

The champion team has previously developed easy-to-use tipsheets to support staff in completing referrals and their documentation efficiently. These resources reinforce the principle that ‘safeguarding is everyone’s responsibility’ and to remember to ‘Think Pink’.

We are proud to report that our staff compliance with Safeguarding, Learning Disability, and Autism (LD/A) eLearning exceeds 95%.

Using the SUDA model, we implemented an IQP as a call to action. Following staff participation in the Oliver McGowan Part 2 face-to-face training and discussions with the Learning Disability team, the champion team created a Critical Care information leaflet with visual aids for patients and their carers or relatives.

Admission to Critical Care can be a daunting experience, especially for individuals with learning disabilities or difficulties. Our existing visitor information sheet was found to be too lengthy and text-heavy for many patients and carers. The new leaflet focuses on the environment, equipment, staff, and reasonable adjustments that can support the patient’s journey. It includes simple explanations alongside pictures to help patients understand what to expect during their stay.

This leaflet is intended as a supportive aid and does not replace the essential communication between patients, relatives, and the care team.

Once finalised by the specialist team, we plan to implement the leaflet and will incorporate feedback from patients, carers, LD/A specialist nurses, and focus groups to ensure it meets their needs.

# data[].attributes.body
Patients using A&E departments is an incredibly important opportunity for NHS staff to recognise and act upon issues around child and adult safeguarding.

Here in the EED we interact with 1000’s of people a month from all walks of life and from all over Manchester. Providing exemplary safeguarding care to our visitors is essential and is a commitment every member of staff in EED has taken. This commitment, and the exertion required to undertake it, was celebrated by the Safeguarding team via excellent feedback from them regarding how we have dealt with complex safeguarding issues in the department.

We have two wonderful safeguarding link nurses who have created a fantastic presentation about how to accurately complete DASH forms for our staff who lack confidence in doing so.  This presentation was so innovative and informative it has since been made available to all staff across the Trust. Well done girls!

Another innovation is the use of a departmental diary for the recording of any safeguarding task undertaken by any member of staff. This central documenting of activities allows constant monitoring of the quality of safeguarding tasks by the link nurses to maintain high standards and to address any shortfalls in staff education or confidence. It also allows the link nurses to follow up with the Safeguarding team and provide opportunity for debriefing with all departmental staff.

# data[].attributes.body
We asked our staff to complete a questionnaire to assess their knowledge of safeguarding and their confidence in applying the principles to real-life situations. The results revealed staff were keen to deepen their understanding of safeguarding levels, correct terminology, and effective communication strategies for having open and honest conversations with parents about concerns. Staff also expressed interest in applying this knowledge to various scenarios. Key themes and learning opportunities identified through the questionnaire are displayed on the leaves of our display board.

As a result, we have organised an in-service training session led by the safeguarding team. We anticipate that this session will be interactive, allowing us to explore the common themes identified in the questionnaire and foster meaningful discussions. To encourage participation, we have advertised the training on the safeguarding board.

Additionally, we have uploaded the safeguarding flowchart to HIVE, making it easily accessible for clinicians to support their decision-making processes. This quarterly focus has been invaluable in enhancing both safeguarding knowledge and staff confidence.

# data[].attributes.attachment_caption
Safeguarding Bee Brilliant board - Reproductive Medicine - Old St Mary's Hospital

# data[].attributes.body
In F2daycase/F5, we value the importance of safeguarding.  Our IQP board aimed is to enhance the knowledge not only of staff  about safeguarding but also everyone including patients and their families. We emphasised that “safeguarding is everyone’s business “. We include the safeguarding definition,  who are at risk and the roles of the staff  in safeguarding. In order to improve our safeguarding outcomes for our patients and their families,  our data shows that majority of the staff have completed mandatory safeguarding  training level 1,2 and 3.  We also  identified that some of the staff and students were not aware of the safeguarding sign which is the pink dot next to the patient name. We have included the meaning of the pink dot. We also highlighted the 3 simple steps on how to refer a person who are at risk of abuse to safeguarding team.  The contact number and email of the safeguarding team is also posted in our IQP board.

# data[].attributes.body
This is the how Ive completed the board in our community team, i included the challenges we face and how were trying to overcome them. I also included how we deal with safeguarding concerns in our team.

# data[].attributes.body
At The Urgent Care Centre, we focused on educating staff on safeguarding processes and partnership working, following staff identifying a safeguarding concern.

# data[].attributes.body
Ward 44 is committed to ensuring a exemplary standard of Safeguarding for all our patients and their families.

The Ward team aimed to further our knowledge surrounding safeguarding by encouraging staff to complete safeguarding training along with signposting to relevant resources such as the SG and the ward SG link nurse.

Our bee brilliant board has thinking points on it to ensure staff feel supported to follow local policy in relation to safeguarding.

# data[].attributes.body
At Wythenshawe AICU, the subject of reasonable adjustments and recording of flow sheets is an area that staff struggle to complete and fill in.

It serves as a quick guide on how to make and the legal requirements for reasonable adjustments. Breakfast teaching sessions will supplement this.

# data[].attributes.body
At Dermot Murphy this Project has beautifully paved the way for stronger safeguarding outcomes, ensuring that patients and their families are supported with care and vigilance. Through structured documentation, a compassionate whole-family approach, and swift escalation of urgent concerns, it nurtures a culture of attentiveness, responsiveness, and trust. Staff are empowered, confident, and fully equipped to act decisively, creating a safer, more nurturing environment where every patient and family feels seen, protected, and valued. 🌟

# data[].attributes.body
On Trafford High Care Unit, we have not had any safeguarding incidents submitted in over a year.

After a team discussion it was agreed that due to the lack of safeguarding concerns raised, there was a risk that staff may get out of the habit of ensuring they are 'switched on' to potential safeguarding issues.

For this reason, we decided to create a tip sheet for staff members to act as a refresher for:

Remaining vigilant

Communicating with patients

Making safeguarding referrals

The board and tip sheet were discussed at handover and added to our 'Take 2' weekly bulletin.

# data[].attributes.body
On Hexagon Dialysis Unit, we are committed to our patients’ safety by ensuring that safeguarding plays an important role in the day-to-day management of our patients care.

Together as a team, we aim to improve the safeguarding outcomes for all our patients and their families/carers by getting them involved in the care. To do this, we are up-to-date with our safeguarding  and other relevant training to ensure that we are all equipped with knowledge and competence in identifying, escalating and supporting our patients.  Any patients with safeguarding issues are being discussed during the daily huddle to ensure that we all have the updated information about the patients’ situation.

On our Bee Brilliant board, one can see that the importance of the staff having all the needed skills and knowledge to be able to manage any challenges that we may encounter in dealing with any safeguarding issues in our Unit. One can also see two hands cupping a group of people. This signifies us protecting our patients’ safety by ensuring that the way we communicate enhance better safeguarding outcomes.

# data[].attributes.body
For our call to action we focused on domestic abuse as we have had a case recently. One of our CNS kindly shared a patient story regarding the case and we took time as a team to explore the story, look at resources that she used and what other resources are available. We explored the role of MARAC and safeguarding teams in MFT and the local authorities. We explored DASH form and how to fill it in. We also reflected on the DALLI (domestic abuse and life limiting illness) toolkit and how to utilise it in our practice. From this we are more aware of domestic violence in palliative care and how to report the incident and how to support our patients moving forward

# data[].attributes.body
As a team undertake a Quality Improvement Project to improve safeguarding outcomes for your patients and their families.

-          In Interventional Radiology Day Unit, we have conducted a questionnaire for the nursing team to complete whereby we ask them their own knowledge and expertise about safeguarding.

-          The questions are as follows:

1.      What does safeguarding mean to you?

2.      Do you know who your safeguarding champion in Radiology department?

3.      Do you know what actions you should take if you identify a patient safeguarding concern?

4.      Do you know how to contact the MFT Safeguarding team?

5.      How do you identify safeguarding concerns in Interventional Radiology?

The purpose of this questionnaire is to know the knowledge and understanding of our team about safeguarding. This will enable us to develop an action plan accordingly to the staff’s needs on how they will need support to improve safeguarding outcomes for our patients and their families.

We are planning to arrange a teaching session regarding safeguarding of our patients and liaise with our safeguarding nurse champion/link nurse.

In our Radiology Day Unit, safeguarding is paramount as we look after a diverse range of patients who have different co-morbidities and different lifestyles, and social economic differences. It is important that we improve these outcomes for our patients.

# data[].attributes.body
On Ward 78 our Safeguarding Link Nurse Emma Smith created an IQP project with the aim of enhancing the staff's awareness and understanding of the Pink dot on HIVE. Safeguarding is our 6th 'unofficial' speciality on ward 78 due to the nature of children that come in, so Emma wanted to take it back to basics.

Every shift, Emma asked 3 questions to the registered nurses who were caring for those with a Pink Dot on HIVE.

Why does your patient have a Pink Dot?

Where do you find the information on HIVE to find out why they have a PINK Dot?

Do you know how the Pink Dot is created?

Asking these 3 basic questions every day to staff has embedded the importance and awareness of knowing why your patient has a Pink Dot. These questions have generated conversations everyday on the ward about the safeguarding process, generating more professional Curiousity. It has improved patient safety on admissions, as staff are more aware and curious of the Pink Dot, which has lead to missing as many safeguarding concerns that have already been raised on HIVE.

Emma created an audit with results for each month. In every month there has been improvement in every area, which shows with have successfully embedded a new professional culture and curiosity on the ward around safeguarding. For example, we have gone from only 33% of staff knowing how a Pink Dot was created in July, to 80% of staff knowing in September, which is a huge improvement.

# data[].attributes.body
Ward 77 is a complex surgical ward specialising in urology, general surgery, gastroenterology and nephrology. We as a ward looked at how we use our professional curiosity regarding safeguarding the babies, children and young people on our ward. Within this we focused on having challenging/difficult conversations with parents and family members. We have been able to build all staff members confidence to have these conversations and know how to complete them in a professional way.

# data[].attributes.body
We ,as a Major Trauma Ward, aimed to strengthen safeguarding outcomes for patients by building on existing best practices and introducing practical tools to support staff as we get patients with safeguarding concerns very often.

As a team we educated among the staffs to focus on protecting vulnerable patients from harm, abuse, or neglect by implementing principles like safety, empowerment, and trust, and by ensuring staff are trained to recognize signs of abuse and follow established procedures. We believe that to achieve this we have focused on aspects including providing a safe environment, respecting patient choice, building trusting relationships, empowering patients with control over decisions, and maintaining clear accountability for welfare through policies. This was also educated among team members. As a result, the whole team completed all the mandatory courses, and this has made a great impact on the way we handled the safeguarding cases.

Following are the measures taken,

* Creating an environment where patients are protected from physical, emotional, and sexual harm.

* Empowerment - Giving patients a voice and control over decision-making processes, helping them to feel more in charge of their care.

* Trustworthiness: Building trust and positive relationships between staff and patients to foster open communication and a sense of security.

* Partnership: Working with patients, their families, and other agencies to ensure the best outcomes for their well-being and protection.

* Prevention: Taking steps to stop harm and abuse from occurring in the first place.

* Proportionality: Ensuring that safeguarding measures are appropriate to the level of risk involved.

* Accountability: Establishing clear lines of responsibility to ensure patients are kept safe.

Along with this we encouraged everyone to have "professional curiousity" as safeguarding is everyone's responsibility.

Let's Think Pink and Make Safeguarding a Priority.😊

# data[].attributes.body
Our safeguarding champions got together to think about how we could meet the 'call to action' and highlight safeguarding in the theatre department. We felt like theatres could be a safe place for patient to speak up. Theatres is an area where the patients are by themselves without any family or friends. We wanted to do something to encourage patient to speak up if they felt they had a concern about themselves. We did a SUDA and decided to make a poster and plan a staff training session to hopefully be able to encourage patients to speak up and for the staff to know what signs to look for and what they should do if a patient tells them a concern. The posters are to be put in all our patient waiting areas.

# data[].attributes.body
Our Medical Day Unit’s safeguarding board has received a fresh and engaging update, thanks to Martha’s dedication and creativity. After attending the Q2 MRI event, Martha took inspiration from the safeguarding colour theme and developed a vibrant new board with a striking pink accent. Even our signature bees received a wash of pink, tying everything together beautifully.

Martha actively involved the entire team, including our students, gathering insightful quotes from everyone to help identify any knowledge gaps. Alongside our regularly printed and displayed safeguarding newsletter, she emphasised the importance of embedding safeguarding into everything we do at work.

To make the board even more interactive, Martha highlighted films with key safeguarding messages, encouraging everyone to think about safeguarding in a dynamic and ongoing way. Helping us to apply theory to practice. This initiative truly reflects our team’s commitment to creating a safer and more aware working environment.

# data[].attributes.body
In Antenatal clinic at NMG we have looked at the principles of safeguarding and focused on the holistic approach.

We believe safeguarding is everyone's responsibility and will remain to think pink.

We hope to continue to breaking the barriers of safeguarding.

# data[].attributes.body
In MREH Out patient, Safe-guarding Link Nurses Kiran Kauser and Tamanda Mkutumula have collaboratively developed an Improving Quality Project (IQP) aimed at enhancing safeguarding outcomes for patients and their families. As a part of trust bee brilliant initiative, and they have briefed the Bee brilliant initiative to the team. This initiative focuses on strengthening awareness, responsiveness, and support mechanisms within the Department to ensure that safeguarding practices are consistently effective and patient centred. We took Safeguarding as the learning of the month, and the entire staff including registered and non-registered are confident in identifying safeguarding concerns , completing assessment, making safeguarding referral. One of the OPD nursing assistant was able to complete a DASH form and was able to make referral. It was a great initiative to bring Safeguarding as Bee Brilliant as it gave a better opportunity for the team to update their knowledge and contribute effectively.

# data[].attributes.body
Bee Brillant Board Think safeguarding: It's not just Policy, it's People

We have included firstly three things to consider:

1. think pink

2. think curiously

3. think family

Call to action in middle: As a team undertake a quality improvement project to improve safeguarding outcomes for patients and their families.

(We have added safeguarding and DOLs application process on board so that team can easily access to it and can make referral when required) message for team is think positively about safeguarding in your area.

We have added barriers in process of safeguarding

then in purple box a key message from advance nurse practitioner.

Then under that relevant adult safeguarding legislation like care act, human rights act, mental capacity act, safeguarding vulnerable group act etc.

We have added principles of safeguarding.

Types of safeguarding concerns like physical, verbal, emotional, sexual.

On top in middle we have added three different case scenarios of patients.

If anyone needs support contact number for safeguarding like for Manchester, Salford, Trafford.

These are basically for adults social care

We have added theme THINK PINK, THINK SAFEGUARDING

Min important for LD patients hospital passport so that everyone will get knowledge how it look likes and what all elements are there.

Under that we have included process how to do safeguarding and DOLs referral on HIVE.

# data[].attributes.headline
Ward C2 and ERP- Postnatal Ward @ Wythenshawe

# data[].attributes.subject
Ward C2 and ERP- Postnatal Ward @ Wythenshawe

# data[].attributes.body
Ward C2 and ERP are the Postnatal Ward and Enhanced recovery Team at Wythenshawe.

We are ongoing in the encouragement for both teams to "Think Pink" and to be aware of the families on the ward that may need additional support, as well as identifying those that have more complex needs prior to discharge and thinking of their continuing care in the community.

We encounter many families that will require Discharge Planning Meetings and have multiple agencies involved, for example: Social services, housing officers and sometimes court cases.

With a lot of rotational midwives on the ward, and even for the core team, it can be incredibly hard to keep up to date with the latest Safeguarding processes and having the confidence in undertaking complex discharges. In acknowledging the difficulties in liaising with multiple professionals whilst also caring for others on the ward, we are going to be focusing on an improvement project focused upon making people more confident in the above. The aim is to work with our link midwife and encourage involvement from the Safeguarding specialist team, to create a resource that will make the process easier- common numbers, protocols etc.

The aim is to ensure that when we have families that require a DPM or court involvement, staff are able to feel confident in supporting them and making the process more straightforward with limited delay.

# data[].attributes.body
Oral surgery/maxiliofacial department NMGH

Call to action- To improve safeguarding outcomes for patients and their families.

Our department has a duty to safeguard individuals from all types of safeguarding concerns.

In response to this quarters IQP project we have up dated our " Be brilliant" board which focus on using professional curiosity to act appropriate with any safeguarding concerns, gather clear information to assess and act upon concerns and consider the key principles of the care act

2014. The board includes aspects of -

1.Empowerment - supporting and encouraging others to make their own decisions and give informed consent.

2.Prevention - Take action before mistreatment.

3. Proportionality- The least intrusive response necessary to the risk presented.

4. Protection - support and representation of those in greatest need.

5. Partnership- working in partnership to achieve solutions - prevent , detect and report.

6. Accountability and transparency in delivering safeguarding. Duty of candour.

# data[].attributes.body
On the fifth floor in the Tommy's Maternal and Fetal Health Research Centre we provide care in the specialist obstetric clinics alongside ANC/community midwives. Our project aimed to update all of our research midwives on the pathways for correctly referring patients for safeguarding support/concerns as this had recently changed for maternity services on HIVE. Discussions and surveys with staff showed that many weren't familiar with the formal referral pathway and documentation on HIVE of a new safeguarding concern as this is often done already at booking, and also weren't confident in where to refer families needing support with domestic abuse, poverty, mental health and bonding concerns. The Bee Brilliant board has been updated to direct staff to the correct processes as well as reminding them to recognise the pink dot and review this/ask appropriate questions at every contact.

# data[].attributes.headline
The Community Rehab and Community Nutrition Service

# data[].attributes.subject
The Community Rehab and Community Nutrition Service

# data[].attributes.body
The Rehab and Community Nutrition teams feel we are very aware of the importance of professional curiosity, recognising it as a vital skill in safeguarding and delivering high-quality care.

For our "Bee Board", we reviewed a recent safeguarding incident in which a staff member demonstrated professional curiosity to a very high standard. The staff member took the initiative to ask thoughtful, open-ended questions and sought further information when something didn’t seem quite right. This approach allowed for a deeper understanding of the patient's circumstances and led to appropriate safeguarding action being taken in a timely manner.

By conducting this process, we were able to identify what we had been done well, particularly how the use of professional curiosity helped to uncover concerns that may not have been immediately obvious. It demonstrated how essential it is not to make assumptions, and instead explore situations thoroughly.

This review also allowed us to refresh our mind on the safeguarding procedures, helping to ensure that  team members remain confident in recognising signs of potential harm  and understand the correct steps to take when reporting a concern. Exploring this case reminded us of the significant impact that safeguarding, when done correctly, can have on the safety, well-being, and outcomes for our patients.

The process also gave us the opportunity to reflect on any areas for improvement and  whether there were any steps we could have done differently and how we can continue to strengthen our safeguarding practices going forward.

This experience enforced our belief that professional curiosity is not just a skill, but a mindset that is essential for safe and effective practice.

# data[].attributes.attachment_caption
Trafford Endoscopy Bee Brilliant Board - Safeguarding

# data[].attributes.body
Think Safeguarding

At Trafford Endoscopy we are very committed to safeguard every one. Safeguarding starts with us, Not just policy, Its people.

In our department we have created a pathway with Safeguarding concerns. As per our board.

Patient will be identified by the admin team when they are booking for their appointment.

Admin team will liaise with the nursing team, Safeguarding champion via email/chat in Hive.

Safeguarding champion will contact patients/relatives and will identify any reasonable adjustment required on the day of the procedure and any other support required prior to their procedure date.

In our unit we have source and collate a Safeguarding folder and a spread sheet created where we input all patient details, any action required for staff information. Staff will be notified via our daily core huddle.

Patient attending on the day will be highlighted with pink dot in their status board on Hive, all necessary adjustment required during patient attendance to the unit will be implemented.

We ensure all our members of the team are up to date with their safeguarding e learning, and be aware on how to action/escalate when any safeguarding concerns identified in the department.

# data[].attributes.body
On ACCU, we work hard to ensure our staff are aware of the most up-to-date safeguarding information as we are aware this regularly changes. To do this we have Alice and Hima who are our dedicated SG link nurses who attend the study days and feed the information back to the staff. They also keep our SG info board up to date with new information for both staff and patients.

For this Bee Brilliant, Alice developed an IQP on DoLS as this is one of ACCU's main safeguarding risk, she created a questionnaire to ensure staff were aware of the new process on HIVE and the process and reason behind applying for a DoLS for a patient. Staff reported that this highlighted information that they were unaware of and enjoyed the challenge of scoring the highest.

# data[].attributes.body
All staff on ward C6 are encouraged to engage with patients, as a busy male elective ward turnover is quick sometimes, we do not get to see the full picture. However

safeguarding is everyone's responsibility. Communication is key.

We must Bee curious……. think pink….

By being vigilant and encouraging staff to be professionally curious it will safeguard the most vulnerable patients. On admission by allowing patients to speak up and be open and honest. During the daily meet and greet by the ward coordinator it might just give that one patient opportunity to say I am not ok. I’m worried. I’m struggling.

By completing the bee brilliant board, it has reminded staff of the importance of safeguarding and that there is nothing wrong with being curious. It is better to speak up than do nothing at all.

# data[].attributes.body
Safeguarding is important to our roles on the restorative department because, patients need our help even if they don’t know they need it especially when it comes to safeguarding. I have done my own research, emailing the safeguarding team, our safeguarding lead and looking up safeguarding on the internet. This is to ensure we know how our team should be implementing safeguarding into their daily routine. We are to look for the signs and be professionally curious.

I have included a definition of safeguarding, what is professional curiosity, how to make a referral, who is responsible for safeguarding, telling people to be confident and always ask for help if unsure, what does the pink dot mean and what signs to look out for. I have also put who is our main contact at the dental hospital for safeguarding and who to contact from the safeguarding team at Oxford Road campus.

I have presented my findings from a survey completed by a small sample from my team to find out what people know about safeguarding and if there are any gaps in their knowledge. I have found that there are some gaps in my team’s knowledge. I will guide my team to my board to find the answers, they can ask me or our safeguarding lead for more information. I have also spoke to my senior nurse manager about organising a team meeting, giving out newsletters or referring people back to their eLearning. This will improve outcomes for our patients and their families.

# data[].attributes.body
In the Rapid Lung Diagnostics Clinic, we noticed we needed to improve on ensuring capacity assessments were being completed if patients were identified as having some degree of memory loss, dementia or other condition that could affect their capacity to make decisions on their health. Often, no one has performed a capacity assessment to identify whether they have capacity or not and we  are potentially sending them for invasive investigations which may get cancelled on the day if they are deemed not to have capacity and a best interest decision has not been made beforehand.

This not only causes delays and frustration for the patient and their families but also causes further issues for the running of our clinics as we are then having to bring patients back for a formal capacity assessment or best interest discussion when this could have been done at their first attendance to clinic, which causes more work and time for staff and puts further pressure on already busy clinic days.Therefore, we decided to base our safeguarding Bee brilliant project on improving this. We provided some bespoke teaching to the team on why capacity assessments are important and how they are completed in HIVE. We will continue to audit our compliance over the next few months.

# data[].attributes.body
Even though we were compliant with all our mandatory training, including safeguarding. It was clear that when asked questions around safeguarding within the department, the knowledge base was something that needed to be improved.

As a result, within the department, we implemented:

1 – Quarterly staff rotation through all QCR Audits to allow people to learn and understand them. Patient safety audit specifically has safeguarding questions within it. As a result, over the last 6 months, Patient safety QCR data has been consistently between 93%-100%.

2 – Within our weekly team meeting, as part of ‘Any other Business’ we have an ‘Accreditation Quiz’ to ensure our knowledge base is consistently up to date across the department, which regularly includes safeguarding and what we need to do if there is a safeguarding concern within department.

3 – We had an occasion where a patient was Deaf and a BSL interpreter was not available – In this instance, as the hearing loop was not appropriate, the member of staff utilised pen and paper to communicate. However, to improve time efficiency and flow of communication they researched and came across ‘The Otter App’.  This is an App which allows dictation that appears as written word on the screen. This app is now a further communication tool within department to support those who are hard of hearing.

# data[].attributes.body
Our RMCH Theatres team recognized the importance of safeguarding, defining it as everyone's responsibility. The core goal of this project is to improve safeguarding outcomes for patients and their families. This is a proactive effort to protect vulnerable individuals from all forms of harm, including physical, sexual, emotional abuse, and neglect.

Using the Plan-Do-Study-Act (PDSA) framework as our guide, we began our discovery phase by evaluating our current safeguarding practices. We used questionnaires to assess staff confidence in identifying and supporting patients with safeguarding concerns, as well as their knowledge and challenges in raising concerns.

Our data revealed a critical issue: While staff confidence in recognizing abuse is high, there is a gap in the actual practice of reporting concerns and making referrals to safeguarding teams. This finding became the foundation for our project's goals.

Our Approach to Improving Safeguarding

To bridge this gap and empower our staff, we developed a new approach centered around a dedicated safeguarding noticeboard and a series of key initiatives. We designed a walk-through to explain how each component contributes to our overall objective. Our methodology and findings include:

* Educational Materials: We created posters to clearly define the different types of abuse and the legal definition of a child, ensuring our team has the foundational knowledge to identify issues.

* Reporting Procedures: We provided a step-by-step breakdown of how to file a safeguarding concern. We emphasize the importance of "professional curiosity" and thorough documentation to ensure all concerns are properly investigated.

* Early Help: We implemented an Early Help Checklist and an "Early Signs of Abuse" document to help staff identify risks early on, allowing us to intervene and prevent harm before it escalates.

* Staff Empowerment: We explained the "pink dot" system to easily identify patients with known safeguarding issues. This symbol helps us approach these patients with extra awareness and care.

Long-Term Strategy

Beyond these initial steps, we've initiated new practices to embed safeguarding into our daily operations. We now prioritize proper safeguarding information during patient handovers and have included safeguarding training in our ACE day program.

For a sustainable approach, we have established a team of internal safeguarding champions who are responsible for providing regular updates and ensuring our team's knowledge and approach remain current. This ongoing commitment ensures we continue to improve safeguarding outcomes for our patients and their families.

# data[].attributes.attachment_link.title
peadiatrics theatre safeguarding IQP board

# data[].attributes.body
Since July, Ward F14 has been buzzing with safeguarding awareness thanks to our “Bee Brilliant” Quarter 2 Board 🐝. The board was designed to keep safeguarding at the forefront of our daily practice, with clear messages, visual prompts, and a handy flow sheet showing how to raise concerns on Hive and complete incident reports.

We have already seen positive results: physios, medics, and nurses have confidently reported incidents of financial and physical abuse, supported by the step-by-step guidance available on the board. This has helped ensure concerns are acted on quickly and effectively, keeping our patients safe.

A big thank you to Ciya, Twinkle, and Melissa, who worked hard to create a board that’s not only informative but also eye-catching and interactive. Their efforts have encouraged staff engagement, sparked important discussions, and highlighted the shared responsibility we all have in safeguarding.

To make sure this learning sticks, key safeguarding reminders from the board are now included in our daily safety huddles, embedding awareness into routine practice and strengthening our ward’s culture of safety.

Together, we are making safeguarding second nature on Ward F14 💛.

# data[].attributes.body
In The Antenatal Clinic we feel strongly about safeguarding and how we can bring down barriers between Patients and Staff to provide the best care for all.

Our team discussed how we could improve our services, enhancing training to improve the number of referrals. We implemented this and requested the volume we created before and after the training as our IQP.

We are awaiting our results.

# data[].attributes.body
To improve safeguarding outcomes for dialysis patients and their families by enhancing awareness, reporting mechanisms, and staff responsiveness within the unit. We identified the current gap in safeguarding practices e.g., underreporting, lack of staff training, poor communication with families. Increase safeguarding concern reporting and ensure 100% of staff complete safeguarding training. We have a safeguarding champion in the unit who oversee the safeguarding issues with patients, families, nurses, social workers, and safeguarding leads. We focused on safeguarding patient with learning disability. We identify the knowledge, skill and confidence and challenges around caring for patients with history of learning difficulties.

# data[].attributes.body
In ward 14 (EHDU), we collectively prioritise any safeguarding concerns that arise within our care, ensuring the safety and welfare of our patients and staff. Hence, as a part of Bee Brilliant’s this quarter our team was excited to undertake a Quality Improvement Project to improve safeguarding outcomes for our patients and their families. Therefore, we developed a leaflet for the families, carers and the Next of Kin of patients with the learning disability/difficulties and Autism to get a clear idea about the unit and the services they can access whilst on their stay in the unit. The IQP focuses on enhancing safeguarding practices, promoting professional curiosity, addressing barriers, and using effective communication strategies.

We encourage staff to remember “Think pink” in relation to the pink dot to identify patients and families who need additional support and as a prompt to use their safeguarding knowledge and strategies. To improve staff knowledge and confidence, we focus on safeguarding mandatory training and link nurses ensures that monthly updates provided. We included information to remind staff where they can seek support from regarding safeguarding matters. We highlighted the safeguarding referral process and have ensured all staff are aware of escalation. Also, there is an updated safeguarding folder which contains the relevant information for reference.

When "thinking family" we thought of the information and support that family, carers, NOK can access, the leaflet provides information about unit, staff caring, equipment that might help calming patients. Also, a familiar face can help, in these instances open visiting can be offered.

Our aim is to Identify risks and taking proactive measures to responding to concerns and taking action to protect individuals from harm, collaborating with other agencies including social services and law enforcement, to ensure a multidisciplinary approach.

# data[].attributes.body
On Ward F4 Respiratory/ POU we collaborated to have a push on completing Safeguarding mandatory training, Level 1, 2 and 3.

We now all look to spot the PINK dot on HIVE. Lots of our team were not aware of the meaning.

With survey monkeys, we asked provocative questions to encourage the team to bee CURIOUS and ask themselves what would I do?

# data[].attributes.body
We completed the CTA by creating a questionnaire around Safeguarding to find a baseline. We looked at Safeguarding training/Oliver McGowan/ PBS percentages and began allocating time for these for staff. We have set up an IQP topic of documentation as admission documentation was not being completed, including the SG section. We assessed these in July and reassessed these last week. This has given us a good baseline to carry on and keep monitoring this for the future.

# data[].attributes.body
From Altrincham Dialysis unit

# data[].attributes.body
In Macular treatment centre, We recognise the vital role safeguarding plays, especially as most of our patients are elderly, visually impaired, and may be more vulnerable. Due to the frequency of patient visits, it is the responsibility of staff to observe and report any changes in mood, well-being, or safety. We are committed to responding swiftly to safeguarding concerns and working collaboratively with families, carers, and the safeguarding team.Sense of the issues

The Improvement Quality Project ( IQP ) is regarding the unavailability of Navigator tab on HIVE for MTC staff.

Understand the Issues through data

Following a safeguarding study session, it was identified that the Navigator tab is currently unavailable on HIVE for staff on MTC, which is preventing them from flagging safeguarding concerns.

Define the Problem

Without access to the Navigator tab on HIVE, MTC staff may find it challenging to raise concerns regarding patients.

Agree to commence action

·           A ticket was raised with the IT team to request access to the new Navigator tab on HIVE for all staff working on MTC.

·         During the Core Huddle, staff were reminded that a pink dot next to a patient’s name indicates a safeguarding concern.

·         In response to the ticket, IT confirmed that the Navigator tab is only available to staff working in inpatient settings and will not be accessible to those in an OPD setup.

·         This update was communicated to all staff, and the safeguarding team was informed accordingly.

·         Going forward, staff have been advised that any safeguarding concerns regarding a patient should be raised directly with the safeguarding team.
The contact number for the safeguarding team is displayed on the safeguarding board.

·         At MTC, support is provided by the Fail safe Officer, who identifies cases of CND and DNA. ECLO staff play a vital role by engaging with patients with visual impairments during their appointments, gathering relevant information, and offering support within the community. If any safeguarding concerns arise, they promptly escalate the matter by contacting the Safeguarding Team to ensure the safety and well-being of the patient.

Just Do It

All staff in MTC are aware of how to identify patients under safeguarding, which is indicated by a pink dot on the patient storyboard. They are also familiar with the appropriate procedures for escalating and reporting safeguarding concerns when encountered.

# data[].attributes.body
Think Pink- Safeguarding

Our bee brilliant board in WYT PED is an extension of our safeguarding staff board and the main ED locked in project.

Our call to action has been an improvement in documentation with a developed ‘smart phrase’ on HIVE to ensure uniform documentation when recording safeguarding communication between the MDT, this has improved handover, patient care and understanding of what the issues may be between staff.

We have also shared our most recent CPIS audit data to demonstrate the hard work our clerical team do daily to ensure patient safety and effective communication!

# data[].attributes.body
Wheelchair services

specialised ability centre (wythenshawe).

The wheel chat team met and discussed what barriers existed for staff members that could stop us being professionally curious regarding safeguarding.

Common barriers that team members had were

finding the time to commit to the referral process, especially in periods of high workload,

A fear of repercussions and the unknown of how the public perceive safeguarding.

This MDT have now addressed those concerns as a group and reviewed the processes involved in safeguarding to re-familiarise ourselves.

We have included some examples of managing paediatric and adult non-attendances two wheelchair clinics on our display board.

# data[].attributes.headline
South community learning disability team

# data[].attributes.subject
South community learning disability team

# data[].attributes.body
SOUTH COMMUNITY ADULT LEARNING DISABILITY TEAM

As a team we looked at enhancing safeguarding practices, promoting professional curiosity, addressing barriers, and using effective communication strategies. On the learning disability team, we deal with some complex safeguarding cases.

We looked at ways that we address safeguarding concerns some of these are shown on the board which some include:

Mental Capacity & Consent: Follow the Mental Capacity Act (MCA). Involve the person, seek consent where possible, and act in their best interests if they lack capacity.

Training & supervision: Complete required safeguarding training for your role and use supervision to reflect and improve practice.

Record: Document objective facts, actions taken, names/times, and the individual’s wishes/outcomes.

Refer externally when needed: Work with the ward/department lead and Safeguarding Team to contact Manchester’s Adults Multi‑Agency Safeguarding Hub (MASH) or the Manchester Contact Centre.

Learning disability team support patients and service users by hospital discharge planning, communication passports, and desensitisation/health promotion and education work.

Working closely with Manchester City Council social workers. Manchester Safeguarding Partnership (MSP): Multi‑agency framework that unites health, social care, police and partners — safeguarding is everyone’s business.

People with learning disabilities face significant health inequalities, which often result in poorer health outcomes.

As a service provider it is our responsibility to ensure we use a multidisciplinary approach to ensure that patients receive the best possible care and to ensure they feel safe, seen and heard.

# data[].attributes.body
On CTCCU we found that staff were unfamiliar with the DoLS process as it is not something commonly encountered on the unit.

In addition some staff were unsure of the documentation required in when restraint/restrictive practice was needed.

Questionnaires were completed to gain an understanding of nursing staffs knowledge prior to completing the IQP. An audit of documentation was also completed.

We completed bedside teaching sessions, information was also shared through email and huddles. During this we focused on ensuring that the correct documentation was completed, making sure restraint is appropriate and all required actions are taken post restraint.

We emphasised the importance of completing regular assessments to identify patients experiencing ICU delirium, and to consider potential causes of delirium such as medications, pain, constipation and poor sleep hygiene and addressing these to reduce potential need for restraint.

We also discussed de-escalation strategies, the available communication and distraction aids available in our well being trolley.

When "thinking family" we thought of the information and support that family and friends could provide. As not all of our patients are able, to they can provide information about likes, dislikes and things that might help calm patients. In addition a familiar face can help, in these instances open visiting can be offered.

We also considered the fact that seeing a loved one experiencing delirium can be distressing therefore good communication and providing regular updates is vitally important.

Repeat questionnaires showed improvement in staff understanding but this remains an ongoing project.

# data[].attributes.body
On A4 we based our bee brilliant safeguarding around the importance of talking to patients in order build therapeutic relationships to understand, we are dynamic and flexible with the patients we care for

# data[].attributes.body
On the Enhanced Recovery Bay at ORC we recently had a no harm incident where information was recorded incorrectly regarding who was visiting a patient with safeguarding concerns.

In line also with the focus on “hidden male” at the Q2 bee brilliant session we decided to incorporate “think family” into our quality improvement project as well as the importance of accurate documentation in safeguarding women and families. We are encouraging staff to be professionally curious and avoid assumptions in relation to family dynamics and visitors in order to improve safeguarding outcomes for patients.

We are also encouraging staff to remember to “Think pink” in relation to the pink dot to encourage them to identify patients and families who may need extra support and as a prompt for staff to use their safeguarding knowledge and strategies. We have also included information to remind staff where they can seek support from regarding safeguarding matters.

# data[].attributes.body
THINK PINK

Safeguarding is everyones business...........

Within the trust Safeguarding is a very serious matter, it protects the patients, there family and the medical staff or carers. Thanks to the Nursing Students and Nurses for aiding in the completion of this board, we covered instances of what falls under safeguarding, how it can be managed and how can we make others feel safe or supported.

Just remember that safeguarding is everyones business......

# data[].attributes.body
F12 'As a team we undertake a IQP how to improve safeguarding outcomes for elderly complex medicine patients. Initially the staff jointly decided to look at how to improve reporting safeguarding for our patient and their families. We explore this by having a professional curiosity if a patient expressed an issue. Most of the time it is hard for the patient to say the underlying problem. All staff agreed that we highlight how to refer on HIVE effectively to ensure all safeguarding concerns are capture/reported correctly and efficiently.

First and foremost, staff should have professional curiosity this is as follows:

1.      Ask the right question: Open-ended, allow the patient to tell their story.

2.      Listen, feedback, respond and refer.

3.       Explore the full picture.

4.      Timely update the outcome back to the patient and their families.

Focus on how the staff are empowered and confidently to investigate and be curious when dealing with safeguarding issues before reporting. By doing the meeting to all the staff we educated and initiated what is safeguarding is all about hence will help the staff to identify by listening, feedback, respond and have the freedom to report/refer the identified issues.

The board also display how to refer to HIVE and once display what it should look like on the patient tab.

Overall our utmost aim is to make safety for our patient and the board portrait a few information for what safeguarding is all about and few handy information. 'Safeguarding is everybody’s responsibility no matter who you maybe'.

# data[].attributes.body
Curiosity is very important to us, it helps us identify patients that may have a safeguarding concern, our reception staff are very good at highlighting anything they see in the waiting room. They feel confident to mention anything however small.  When we see our patients in the Maxillo-facial Department our dedicated dental nurse staff chaperone patients in the clinic rooms…. we get to know our patients and ask those questions that sometimes the clinicians cannot ask. We like to chat we act as eyes and ears in the clinic room. We encourage our staff to say …… not sure about that patient… what do you think??  We are constantly striving for the better understanding of safeguarding and what that looks like in an outpatient setting, we try to improve our process of identifying safeguarding issues. We keep ourselves up to date with mandatory training.

As a team we know how to identify safeguarding patients via the pink dot on Hive, if we have worries, we know to raise any concerns with our manager, Safeguarding Champion and where to find safeguarding contacts.  The Safeguarding Champion relays information about the pink dots, like is it active, can we see any correspondence needed to contact the patients via the dot. We prepare clinic notes in advance which helps us identify any existing safeguard patients. We highlight safeguarding patients that need support in our morning department huddles. We make sure any identified safeguarding patients are flagged to make sure any reasonable adjustment is made. The whole team is involved, including reception staff who feel confident to raise any concerns to both clinicians and nurses.

As a team we undertook the quality improvement project – we had a meeting, the safeguard champion had identified that we found it difficult to follow up our safeguarding patients that were identified and then did not turn up. They were being missed through to follow up stage, so we emailed the safeguarding team they identified from the data that we have received a total of 3 DNA referrals under section of self-neglect in 2025, other theme is Domestic violence. We decided to create a checklist which would essentially safety net those patients, the checklist would be completed at the point the patient either did not attend or was not brought. The check list was drafted and then sent to the safeguarding team and Hive EPR Program team. They will discuss at safeguarding meeting as new MFT safeguarding team is undergoing a review and changes are going to be made to how they advise and support colleagues on the front line and a change to how we document in patient records. We are also going to log an IT request to ensure this checklist is placed on the agenda of the Safeguarding on HIVE Task and finish group.

# data[].attributes.attachment_caption
Call to Action - To improve safeguarding outcomes for patients and their families. 

# data[].attributes.body
The Nursing team on Ward 2 are aware of the importance of Safeguarding. In response to this quarters IQP project we have evaluated the current procedures in place.

Our board shows what safeguarding is, different requirements for safeguarding and how staff should approach this. It also promotes the system on HIVE (pink dot). We also recognise the importance of Making Every Contact Count (MECC) with our patients.

We have created a new 'Think Pink' poster for our nurses station, highlighting steps and links that can be used.

There has also been the creation of a new up - to - date Safeguarding folder containing tip sheets for HIVE and the essential contacts for Safeguarding.

The outcome of our project is to boost staff knowledge, recognition and response to safeguarding concerns. We also encourage attendance of regular training for staff to have the latest knowledge.

# data[].attributes.body
Safeguarding, is very important within our IMC. As we are a bed based community setting we complete assessments in our setting and also within the patients home setting. Here at Crumpsall vale we provide care for patients who are needing support on their rehab journey.

Crumpsall Vale will provide individual assessment, goal setting and care planning which includes therapy and support, to achieve the best outcome for the patient in the most appropriate setting.

One of the first assessments undertaken at Crumpsall vale is the OT assessment which includes a washing and dressing assessments, cognitive assessments and an access home visit.

Self-neglect is often identified while completing these assessments. With this in mind we decided to complete a QIP in how we support and improve quality of life patient's identified from suffering from self neglect.

As a unit we have come together to work together to help improve our safeguarding responsibilities.

# data[].attributes.body
On ACU we have recently changed our IQP projects, however we have focused our Bee Brilliant board on ‘Think safeguarding’, highlighting the process of reporting safeguarding concerns and how important it is to have difficult conversations.

We currently have focused our teaching Tuesday sessions for all staff on Safeguarding, as we have identified that not everyone is confident with the process of reporting safeguarding concerns. These sessions are to build confidence and competence for caring for vulnerable patients and their families

We have ensured our safeguarding board in the waiting room is up to date, and our practice educator has created a safeguarding/vulnerable patients resource folder for staff to refer to on the ward.

# data[].attributes.body
THINK SAFEGUARDING

On the Acute Medical Unit at NMGH we care for a diverse range of patients and this Improvement and Quality Project (IQP) aimed to remind all staff of the importance of safeguarding, professional curiosity and the sharing of information. Our board display not only reminds staff of the markers (on Hive) in place for individual patients where safeguarding concerns are present, it also explains the significance of why a "whole family" approach is so important.

Our display board reminds both staff and visitors to the ward that it is a collective responsibility to protect vulnerable people including children, young people and adults who may be at risk. Safeguarding means protecting an individual's health, wellbeing and human rights ensuring they can live free from harm, abuse and neglect. As a team we are aiming to ensure that every member of staff is aware of their responsibility to report any safeguarding concerns as well as improving rapport with patients and their families by taking genuine interest in individuals and observing, listening and asking thoughtful questions.

# data[].attributes.body
In Macular treatment centre we recognise the vital role related to safeguarding as most of our patients are older , visually impaired, and may be more vulnerable. Because of the frequent visits , it is the responsibility of staffs to look for any changes such as moods, well-being and safety.We are committed to act quickly on safeguarding and working with families, carers and safeguarding team.

The Improvement quality Project ( IQP ) focused on ensuring all staff are compliant and up to date with Safeguarding policies and training. As Navigator Tab is not available in HIVE for us to flag the safeguarding concern in out patient department, we ensure that every morning at Cor huddle meeting, all staffs are aware that if a pink dot appears next to the patients name, then that is indicative of safeguarding concerns. We recognise , respond , and report it immediately to safeguarding team.

# data[].attributes.body
The safe, effective, and open and honest management of the safeguarding of babies within all 3 units of Newborn Services is always a prime concern to us and we always seek to empower our staff to do the best for our families.

On the Neonatal Unit at Wythenshawe we care for the most vulnerable babies and their families and we frequently deal with complex and high level safeguarding cases. The safeguarding cases we manage often involve working closely with social services and can involve escalation to legal cases and to the removal of babies from their family. With this in mind we have looked at what staff can do if they have any concerns, the escalation process to follow, and how to practice professional curiosity.

We have also focused on Hive and how best to use Hive's functions to accurately record safeguarding concerns so that any information needed to communicate effectively with social services and the wider MDT can be easily accessed.

# data[].attributes.body
Ward 84  -  General Paediatrics & Gastroenterology used the Bee Brilliant topic of Safeguarding to celebrate the fantastic work the team carry out every day and to reflect on recent cases where things could have been done differently.

Ward 84 has embedded, and robust safeguarding processes and the team work collaboratively with internal and external professionals and agencies.

Whilst the staff on ward 84 conduct excellent safeguarding practice, we noted our mandatory training compliance has been below trust standard for several months. Therefore, for the Bee Brilliant Q2 Call to Action, we used this opportunity to focus on mandatory training, to ensure compliance is at trust standard and trajectories planned to prevent a reduction in compliance moving forward. Understanding that mandatory training is vital for staff education and development.

# data[].attributes.attachment_caption
Being curious, taking ownership and empowering all

# data[].attributes.body
We initiated a consultation, to evaluate the current understanding of roles and responsibilities in relation to safeguarding. We displayed a SUDA and will continue to develop confidence in taking ownership of concerns through a structured role play exercise and checklist.

We made our mission the consistent patient centred, systematic and robust implementation of the

safeguarding process. This raises the profile of consistent, timely referrals and open, honest communication, thereby improving patient confidence, trust and outcomes.