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Professional Soft Skills : Organisation (Tharrini)

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Professional Soft Skills : Organisation (Tharrini)

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1. The ability to structure your tasks, manage your time, and set goals effectively.

2. Organizational skills can take different forms depending on your workplace and job title.

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Background Study : Definition (Tharrini)

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Background Study : Definition (Tharrini)

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Ability to manage one's work in a structured manner.

Encompass a range of techniques

Able to manage your own work or projects

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Communication skills, teamwork and collaboration time management and prioritisation

Essential for team synergy, customer satisfaction and a positive organisational culture

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Importance of Organisation (Research Paper #1): (Pradish)

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Importance of Organisation (Research Paper #1): (Pradish)

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1. Positive impact on the development of personal skills

Emotional regulation, resilience, accountability, and adaptability.

Personal growth

2. Development of a team

Clear communication

The team shows up prepared

Research paper: Ginten, M. (2017, November 29). Introduction of self-management in organizations and teams – a multiple case analysis. University of Twente, 20-30

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In a well-organized setting, expectations, feedback loops, and support systems are clear.

This consistency reduces uncertainty and stress, allowing individuals to manage their emotions better, especially under pressure.

Over time, working in structured environments helps build resilience, as individuals learn to navigate challenges systematically rather than chaotically.

Organizational settings encourage structured communication, such as regular meetings, documentation, and reporting.

These practices foster habits like active listening, clarity in expression, and respectful dialogue.

Over time, individuals learn to articulate their thoughts better and become more confident communicators.

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Importance of Organisation (Research Paper #2): (Pradish)

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Importance of Organisation (Research Paper #2): (Pradish)

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1. Improves workplace productivity

Efficiently achieve professional goals

Increased employability

2. Increased self-awareness

Able to achieve goals

Better workplace performance

Research paper: Sajeevanie, T. L. (2020, July 7). Importance of Self-management and Future Research Thoughts: A Critical Review Perspective. International Journal of Creative Research Thoughts (IJCRT), 8(7 July 2020), 4122-4127

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Improved Workplace productivity

An organized workplace ensures that tasks are prioritized, delegated, and tracked.

Tools like calendars, to-do lists, project management software (e.g., Trello, Asana), and filing systems help employees focus on high-impact work rather than getting lost in reactive tasks.

An organized environment reduces the mental load of trying to remember everything. With fewer distractions and clearer expectations, employees experience less stress, which directly improves performance and job satisfaction.

Increased self-awareness

Self-awareness helps individuals recognize their working style, time-wasting habits, and productivity patterns all essential for building effective organisational routines.

Knowing your limits and energy levels allows for better planning, such as scheduling difficult tasks when you're most alert.

Self-aware individuals often come well-prepared for meetings, deadlines, and projects because they understand their responsibilities and anticipate challenges

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Evidence of the Skill Used in the Real World: (Sandya Vijayan)

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Evidence of the Skill Used in the Real World: (Sandya Vijayan)

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Amazon

Warehouse Operations (Fulfillment Centers)

Product is scanned and stored

Contracts, shipping, customs, and vendor relations are tightly coordinated

Customer Service

Automated chatbots

Monitor agent performance.

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Warehouse Operations:

Every product is scanned and stored with a barcode. Real-time inventory systems track stock levels and locations. Orders are packed and labeled automatically with minimal human error.

Customer service:

Customer support agents use detailed knowledge bases. Automated chatbots handle simple queries. Complex cases are escalated to human agents with full order history instantly available. Customer satisfaction data is tracked to monitor agent performance.

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Strategies required to employ the skill (Isaac Chai):

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Strategies required to employ the skill (Isaac Chai):

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1. Use Time Management Tools

Daily To-Do Lists

Prioritize Tasks

2. Keep Your Workspace in Order

File Management

Clean Up Regularly

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Strategies #1: ⁠Use Time Management Tools

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Strategies #1: ⁠Use Time Management Tools

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Daily To-Do Lists: Plan a list of tasks to complete everyday, it gives a sense of accomplishment as well as motivation when a task gets completed.

Prioritize Tasks: A better way to work is to be proactive and consciously decide what actions and projects come first, regardless of when you became aware of them.

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Strategies #2: Keep Your Workspace in Order

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Strategies #2: Keep Your Workspace in Order

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File Management: Implement an easy-to-understand filing system for different documents according to respective categories.

Clean Up Regularly: Stop keeping unnecessary items in the workspace. Keeping the workstation crisp and tidy encourage  stress reduction, enhance concentration, and promotes productivity

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1. Stress

Feeling overwhelmed

Hard to focus on tasks

2. Lack of motivation or discipline

Having no drive to plan ahead

A negative viewpoint towards a task

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Feeling Overwhelmed:

When you're stressed, everything can feel "too much" to handle.

This makes it harder to break tasks down, prioritise them, or even start planning at all.

You might avoid tasks completely, which leads to poor organisation.

Hard to Focus on Tasks:

Stress makes it difficult to concentrate and remember things.

You may forget deadlines, lose track of your to-do list, or miss important steps.

Without focus, it’s hard to stick to any organised plan or schedule.

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Challenges #2: Lack of motivation or discipline 

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Challenges #2: Lack of motivation or discipline 

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Having No Drive to Plan Ahead:

When you're not motivated or disciplined, you don’t feel like setting goals or making schedules.

You might keep putting things off, which leads to last-minute work and disorganisation.

Without planning, you can't manage time or tasks properly.

A Negative Viewpoint Towards a Task:

If you see tasks as boring, pointless, or too hard, you're more likely to avoid them.

This leads to procrastination, missed deadlines, and messy work routines.

Organisation requires a positive attitude toward managing tasks, even when they’re tough.