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“Emergency shelter request or transfer to the necessary department for further assistance with Homeless Prevention, Rental Assistance, Hopi-Mortgage assistance, Food Pantry, Meals on Wheels.

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The updated CHI311 mobile app is your one-stop shop for city services, offering mobile access for payment of bills and fines, debt relief, rent assistance and more. Featuring more accurate completion times, automated translation, and a more user-friendly interface to make it easier to engage with the city. Available for download now.
Download from Apple Store Download from Google Play

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The updated CHI311 mobile app is your one-stop shop for city services, offering mobile access for payment of bills and fines, debt relief, rent assistance and more. Featuring more accurate completion times, automated translation, and a more user-friendly interface to make it easier to engage with the city. Available for download now.

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CPS Students Living in Temporary Living Situations-773-553-2242,

773-553-2182 (Fax)

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Students in Temporary Living Situations (STLS) Department | Chicago Public Schools

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Student Support and Engagement (OSSE) provides comprehensive supports to help students become more connected to and engaged in school. We provide re-engagement services for out-of-school youth; resources to eliminate barriers for students in temporary living situations; attendance and truancy guidance for families, schools, and networks; and extended learning opportunities to enhance all students’ core academic experience while engaging parents and community members in school-led activities.

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Student Support and Engagement (OSSE) | Chicago Public Schools

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Phalanx offers wrap-around services to participants to help bridge the gap of financial barriers that may prevent individuals from being successful as they transition into work activity, training, and employment.  We also assist families in crisis providing financial assistance to help stabilize housing.

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Phalanx offers wrap-around services to participants to help bridge the gap of financial barriers that may prevent individuals from being successful as they transition into work activity, training, and employment. We also assist families in crisis providing financial assistance to help stabilize housing.

Know-Your-Rights

Emergency Funds & Homeless Prevention

Behavioral Health Counseling

Provides legal referrals and education about legal rights at the point of an arrest.

Financial assistance for groceries, rent, utlities, transportation, etc

Crisis intervention, behavioral health & trauma counseling, and wraparound support.

Chicago Connected

Digital literacy, Coursera, & Northstar training and free wifi for CPS families.

Phalanx "WrapAround" Services

Training & Certifications,

Human Services Assistance, Youth, Adult, Reconnection Hub.

Job Preparation Training

Job Readiness and Preparation Training, Group Workshops on Life Skills.

Know Your Rights

The Know Your Rights initiative provides expungement info via First Defense Legal Aid, to the Roseland community at large.

Crisis Prevention

Hospitality, Homeless Prevention, Emergency Fund Crisis Assistance.

Our management staff has more than 120 cumulative years of experience providing workforce development solutions and strength-based social services to disadvantaged and at-risk populations. Phalanx Family Services builds emotionally healthy, self-sufficient families in a community in which they can thrive.

Know-Your-Rights

Provides legal referrals and education about legal rights at the point of an arrest.

Behavioral Health Counseling

Crisis intervention, behavioral health & trauma counseling, and wraparound support.

Emergency Funds & Homeless Prevention

Financial assistance for groceries, rent, utlities, transportation, etc

Chicago Connected

Digital literacy, Coursera, & Northstar training and free wifi for CPS families.

Phalanx offers wrap-around services to participants to help bridge the gap of financial barriers that may prevent individuals from being successful as they transition into work activity, training, and employment. We also assist families in crisis providing financial assistance to help stabilize housing.

© 2035 by PennyUp. Created on Wix Studio.

Tel. 773.291.1086
837 W. 119th St

Chicago, IL 60643

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Phalanx offers wrap-around services to participants to help bridge the gap of financial barriers that may prevent individuals from being successful as they transition into work activity, training, and employment. We also assist families in crisis providing financial assistance to help stabilize housing.

# data[].attributes.body
Phalanx offers wrap-around services to participants to help bridge the gap of financial barriers that may prevent individuals from being successful as they transition into work activity, training, and employment.  We also assist families in crisis providing financial assistance to help stabilize housing.

# data[].attributes.attachment_link.readable_text
Phalanx offers wrap-around services to participants to help bridge the gap of financial barriers that may prevent individuals from being successful as they transition into work activity, training, and employment. We also assist families in crisis providing financial assistance to help stabilize housing.

Know-Your-Rights

Emergency Funds & Homeless Prevention

Behavioral Health Counseling

Provides legal referrals and education about legal rights at the point of an arrest.

Financial assistance for groceries, rent, utlities, transportation, etc

Crisis intervention, behavioral health & trauma counseling, and wraparound support.

Chicago Connected

Digital literacy, Coursera, & Northstar training and free wifi for CPS families.

Phalanx "WrapAround" Services

Training & Certifications,

Human Services Assistance, Youth, Adult, Reconnection Hub.

Job Preparation Training

Job Readiness and Preparation Training, Group Workshops on Life Skills.

Know Your Rights

The Know Your Rights initiative provides expungement info via First Defense Legal Aid, to the Roseland community at large.

Crisis Prevention

Hospitality, Homeless Prevention, Emergency Fund Crisis Assistance.

Our management staff has more than 120 cumulative years of experience providing workforce development solutions and strength-based social services to disadvantaged and at-risk populations. Phalanx Family Services builds emotionally healthy, self-sufficient families in a community in which they can thrive.

Know-Your-Rights

Provides legal referrals and education about legal rights at the point of an arrest.

Behavioral Health Counseling

Crisis intervention, behavioral health & trauma counseling, and wraparound support.

Emergency Funds & Homeless Prevention

Financial assistance for groceries, rent, utlities, transportation, etc

Chicago Connected

Digital literacy, Coursera, & Northstar training and free wifi for CPS families.

Phalanx offers wrap-around services to participants to help bridge the gap of financial barriers that may prevent individuals from being successful as they transition into work activity, training, and employment. We also assist families in crisis providing financial assistance to help stabilize housing.

© 2035 by PennyUp. Created on Wix Studio.

Tel. 773.291.1086
837 W. 119th St

Chicago, IL 60643

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Phalanx offers wrap-around services to participants to help bridge the gap of financial barriers that may prevent individuals from being successful as they transition into work activity, training, and employment. We also assist families in crisis providing financial assistance to help stabilize housing.

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Metropolitan Family Services-3062 East 91st Street. (773) 371-2900.

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Metropolitan Family Services-3062 East 91st Street. (773) 371-2900.

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Serving South Chicago, Calumet Heights, South Deering, Hegewisch and the East Side.

In-take phone number for services. Intake-Single Line for ALL services

773.371.3642

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Our #Calumet Center is hopping this summer! A recent #PlayStreets event - complete with bounce castle - gave us the opportunity to do something we love: have fun with the children & families in our communities.

📸: Special thanks to Altgeld Youth Leader DeArion for these photos!

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Our #Calumet Center is hopping this summer! A recent #PlayStreets event - complete with bounce castle - gave us the opportunity to do something we love: have fun with the children & families in our communities. 📸: Special thanks to Altgeld Youth Leader DeArion for these photos!

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Chicago Housing Authority: If a family would like to be placed on the Chicago Housing Authority waitlist, call (312) 742-8500.

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Chicago Housing Authority: If a family would like to be placed on the Chicago Housing Authority waitlist, call (312) 742-8500.

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The Chicago Housing Authority (CHA) offers affordable rental housing opportunities with open waitlists. Explore available options using filters for community area, property type, and your unique accommodations to find your ideal home.

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Residents CHA is committed to addressing the needs of its residents and providing more effective services in order to increase their potential for long-term economic success and a sustained high quality of life.

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Chicago Department of Family & Support Services

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Chicago Department of Family & Support Services

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The Department of Family and Support Services (DFSS) Children Services Division (CSD) is dedicated to strengthening the lives of Chicago Children, Families, and Communities. We manage Chicago Early Learning (CEL) programs, including Head Start, Early Head Start, Preschool For All (PFA), and Prevention Initiative (PI) throughout Chicago particularly those most in need from birth to five years of age.

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The Department of Family and Support Services and Children Services Division is dedicated to strengthening the lives of Chicago Children, Families, and Communities.

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Illinois Department of Human Services: Cash, SNAP (Food Stamps) & Medical Assistance

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Illinois Department of Human Services: Cash, SNAP (Food Stamps) & Medical Assistance

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Apply for Benefits

Apply Online

Use the Application for Benefits Eligibility (ABE) to apply for SNAP, cash or medical assistance - online, anytime.

Apply Using a Paper Application

1. Download the application

2. Follow the directions on the form. Type in as much information as you can. If you can't answer all the questions, that's ok. You must include your name and address. You may print out the application and write on it if you prefer. You must sign the form.

3. Once you've completed the application, carry, mail or fax it to your local Family Community Resource Center. Use the DHS Office Locator to locate your local office.

Apply At Your local Family Community Resource Center

Applications are taken at DHS local offices. Use the DHS Office Locator to locate the Family Community Resource Center in your county to apply for benefits.

Apply Using the Phone

Please call our toll-free line at 1-800-843-6154 (Voice), Nextalk 1-800-324-5553, 711 TTY Relay, if you have questions or need help with the application.

What happens next?

The application process begins the day your DHS office receives your signed application. You will be asked to come to the office for an interview or participate by phone if you are unable to come to the office.

You will be asked for various types of documents such as:

proof of your identity

proof of your residence

proof of Social Security numbers for all people on your application

other types of documents depending on your circumstances.

The DHS caseworker will tell you what you need.

Contact Information

DHS, USDA, and HHS are equal opportunity providers and employers.

Department of Human Services
EEO/AA Office
401 S. Clinton Street, 7th floor
Chicago, IL 60607

U.S. Department of Agriculture
Director, Office of Adjudication
1400 Independence Avenue, S.W.
Washington D.C. 20250-9410
Toll Free (866) 632-9992 (Voice)
Individuals who are hearing impaired or have speech disabilities
may contact USDA through the Federal Relay Service at
(800) 877-8339 or (800) 845-6136 (Spanish).

U.S. Department of Health and Human Services
Director, Office for Civil Rights,
Room 506-F
HHS Building
200 Independence Avenue, S.W.
Washington, D.C. 20201
(202) 619-0403 (Voice)
(202) 619-3257 (TTY)

USDA Nondiscrimination Statement
SNAP and FDPIR State or local agencies, and their sub recipients, must post the following Nondiscrimination Statement:

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex (including sexual orientation and gender identity), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State of Illinois Department of Human Services) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

(1) Mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410;

(2) Fax: (202) 690-7442; or

(3) Email: program.intake@usda.gov.

This institution is an equal opportunity provider.
Additional Illinois Nondiscrimination Information
You may also write the Department of Human Services (IDHS) at Department of Human Services, Bureau of Civil Affairs, 401 South Clinton St., 6th Floor, Chicago, Illinois, 60607 or call the IDHS Helpline Number at 1-800-843-6154 or 866-324-5553 TTY/Nextalk or 711 Relay.

DHS, HHS, and USDA are equal opportunity providers and employers.

The State of Illinois provides reasonable accommodations according to Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.

More Information & Resources

# data[].attributes.attachment_link.title
IDHS: Cash, SNAP (Food Stamps) & Medical Assistance

# data[].attributes.attachment_link.description
Use the Application for Benefits Eligibility (ABE) to apply for SNAP, cash or medical assistance - online, anytime. Download the application Follow the directions on the form. Type in as much information as you can. If you can't answer all the questions, that's ok. You must include your name and address.

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Illinois Department of Human Services: TANF - Temporary Assistance for Needy Families

# data[].attributes.subject
Illinois Department of Human Services: TANF - Temporary Assistance for Needy Families

# data[].attributes.body
The Temporary Assistance for Needy Families (TANF) program provides temporary financial assistance for pregnant women and families with one or more dependent children. TANF provides financial assistance to help pay for food, shelter, utilities, and expenses other than medical.

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IDHS: Temporary Assistance for Needy Families (TANF)

# data[].attributes.attachment_link.description
The Temporary Assistance for Needy Families (TANF) program provides temporary financial assistance for pregnant women and families with one or more dependent children. TANF provides financial assistance to help pay for food, shelter, utilities, and expenses other than medical.

# data[].attributes.headline
Illinois Department of Human Services: Cash, SNAP, (Food Stamps) & Medical Assistance

# data[].attributes.subject
Illinois Department of Human Services: Cash, SNAP, (Food Stamps) & Medical Assistance

# data[].attributes.attachment_link.readable_text
Apply for Benefits

Apply Online

Use the Application for Benefits Eligibility (ABE) to apply for SNAP, cash or medical assistance - online, anytime.

Apply Using a Paper Application

1. Download the application

2. Follow the directions on the form. Type in as much information as you can. If you can't answer all the questions, that's ok. You must include your name and address. You may print out the application and write on it if you prefer. You must sign the form.

3. Once you've completed the application, carry, mail or fax it to your local Family Community Resource Center. Use the DHS Office Locator to locate your local office.

Apply At Your local Family Community Resource Center

Applications are taken at DHS local offices. Use the DHS Office Locator to locate the Family Community Resource Center in your county to apply for benefits.

Apply Using the Phone

Please call our toll-free line at 1-800-843-6154 (Voice), Nextalk 1-800-324-5553, 711 TTY Relay, if you have questions or need help with the application.

What happens next?

The application process begins the day your DHS office receives your signed application. You will be asked to come to the office for an interview or participate by phone if you are unable to come to the office.

You will be asked for various types of documents such as:

proof of your identity

proof of your residence

proof of Social Security numbers for all people on your application

other types of documents depending on your circumstances.

The DHS caseworker will tell you what you need.

Contact Information

DHS, USDA, and HHS are equal opportunity providers and employers.

Department of Human Services
EEO/AA Office
401 S. Clinton Street, 7th floor
Chicago, IL 60607

U.S. Department of Agriculture
Director, Office of Adjudication
1400 Independence Avenue, S.W.
Washington D.C. 20250-9410
Toll Free (866) 632-9992 (Voice)
Individuals who are hearing impaired or have speech disabilities
may contact USDA through the Federal Relay Service at
(800) 877-8339 or (800) 845-6136 (Spanish).

U.S. Department of Health and Human Services
Director, Office for Civil Rights,
Room 506-F
HHS Building
200 Independence Avenue, S.W.
Washington, D.C. 20201
(202) 619-0403 (Voice)
(202) 619-3257 (TTY)

USDA Nondiscrimination Statement
SNAP and FDPIR State or local agencies, and their sub recipients, must post the following Nondiscrimination Statement:

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex (including sexual orientation and gender identity), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State of Illinois Department of Human Services) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

(1) Mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410;

(2) Fax: (202) 690-7442; or

(3) Email: program.intake@usda.gov.

This institution is an equal opportunity provider.
Additional Illinois Nondiscrimination Information
You may also write the Department of Human Services (IDHS) at Department of Human Services, Bureau of Civil Affairs, 401 South Clinton St., 6th Floor, Chicago, Illinois, 60607 or call the IDHS Helpline Number at 1-800-843-6154 or 866-324-5553 TTY/Nextalk or 711 Relay.

DHS, HHS, and USDA are equal opportunity providers and employers.

The State of Illinois provides reasonable accommodations according to Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.

More Information & Resources

# data[].attributes.attachment_link.title
IDHS: Cash, SNAP (Food Stamps) & Medical Assistance

# data[].attributes.attachment_link.description
Use the Application for Benefits Eligibility (ABE) to apply for SNAP, cash or medical assistance - online, anytime. Download the application Follow the directions on the form. Type in as much information as you can. If you can't answer all the questions, that's ok. You must include your name and address.

# data[].attributes.headline
Illinois Department of Human Services: Aid to the Aged, Blind & Disabled (AABD)

# data[].attributes.subject
Illinois Department of Human Services: Aid to the Aged, Blind & Disabled (AABD)

# data[].attributes.body
The Aid to the Aged, Blind, or Disabled (AABD) cash assistance program is available through the Illinois Department of Human Services. A person who is eligible for AABD receives cash and medical assistance.

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IDHS: Aid to the Aged, Blind, and Disabled (AABD)

# data[].attributes.attachment_link.description
Aid to the Aged, Blind, and Disabled program information

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Lifeline Support for Affordable Communications

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Lifeline Support for Affordable Communications

# data[].attributes.body
Lifeline is an FCC program that helps make communications services more affordable for low-income consumers.

Lifeline provides subscribers a discount on qualifying monthly telephone service, broadband Internet service, or bundled voice-broadband packages purchased from participating wireline or wireless providers.

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Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service, broadband Internet service, or bundled voice-broadband packages purchased from participating wireline or wireless providers. The discount helps ensure that low-income consumers can afford 21 st century broadband and the access it provides to jobs, healthcare, and educational resources.

Lifeline During Coronavirus Pandemic

To help keep Americans connected during the coronavirus pandemic, the FCC has temporarily waived recertification, reverification, general de-enrollment, subscriber usage, income documentation, and documentation requirements for subscribers residing in rural areas on Tribal lands, and has extended those waivers until June 30, 2021. Six FCC orders, the latest of which was released Feb. 24, 2021 (download PDF: https://docs.fcc.gov/public/attachments/DA-21-229A1.pdf), will help ensure that no current Lifeline subscribers are involuntarily removed from the Lifeline program during this time of national crisis. The orders also direct the Lifeline program administrator to pause any involuntary de-enrollment of existing subscribers until that date.

The FCC has also made it easier for individuals who have lost their employment during the coronavirus pandemic and who qualify for Lifeline benefits to enroll in the Lifeline program. On April 29, 2020, the FCC temporarily waived the requirement that consumers seeking to qualify for the program based on their income must provide at least three consecutive months of income documentation. On June 1, 2020 the FCC streamlined Lifeline service enrollment for consumers living in rural Tribal areas. These changes will also stay in effect through June 30, 2021.

If you're looking for more information about the Emergency Broadband Benefit go here.

Lifeline provides up to a $9.25 monthly discount on service for eligible low-income subscribers and up to $34.25 per month for those on Tribal lands. Subscribers may receive a Lifeline discount on either a wireline or a wireless service, but they may not receive a discount on both services at the same time. Lifeline also supports broadband Internet service and broadband-voice bundles. FCC rules prohibit more than one Lifeline service per household.

Lifeline is available to eligible low-income consumers in every state, commonwealth, territory, and on Tribal lands. The Lifeline program is administered by the Universal Service Administrative Company (USAC). USAC is responsible for helping consumers apply for the program, understand eligibility requirements, and keep their benefit current through an annual recertification process. USAC's website provides additional information regarding the program, including program requirements.

To participate in the Lifeline program, consumers must either have an income that is at or below 135% of the Federal Poverty Guidelines or participate in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income, the Veterans and Survivors Pension Benefit, or certain Tribal Programs. You can see if you are eligible by reviewing the information available at lifelinesupport.org (click "Do I Qualify?").
National Verifier for Lifeline Eligibility
To apply for Lifeline, a consumer must generally use the National Verifier application system. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. Consumers who would like assistance from a service provider when applying can use the " Companies Near Me" tool to locate a Lifeline program service provider in their area.

Please note that consumers in California (except broadband-only consumers), Texas, and Oregon will continue to apply for the federal Lifeline benefit through the state's existing application process as they do today. For broadband-only consumers in California, consumers will need to apply through the National Verifier application system and the National Verifier will check the consumer's eligibility. For specific directions on how to apply for Lifeline in all three states, visit the National Verifier and select the relevant state from the drop-down menu and press "Get Started."

If you have questions about your application, or would like an application mailed to you, contact Lifeline at (800) 234-9473 or   LifelineSupport@usac.org.

Key rules include the following:

Lifeline is available only to subscribers whose eligibility can be verified by checking a program eligibility database or by submitting documentation demonstrating their eligibility.

Only one Lifeline benefit is permitted per household. Federal rules prohibit subscribers from receiving more than one Lifeline service. If a subscriber or his or her household currently has more than one Lifeline-discounted service, they must de-enroll from other Lifeline services immediately or be subject to penalties.

Only low-income subscribers who have been found to be eligible are qualified to enroll.

Subscribers must recertify their eligibility every year and should respond to any requests from the National Verifier's or state Lifeline administrator to recertify eligibility. Subscribers who fail to recertify their eligibility will be de-enrolled from the Lifeline program. Please note that, pursuant to a waiver approved by the FCC, recertification requirements and involuntary de-enrollment has been suspended until November 30, 2020.

Enhanced Lifeline Benefits for Tribal Lands

Under a waiver approved by the FCC in response to the COVID-19 pandemic, until Nov. 30, 2020, a Lifeline carrier may choose to immediately begin providing Lifeline service to a consumer living in a rural Tribal area who applies for Lifeline but is unable to provide the necessary documentation to resolve a failed automated check at the time of application. The consumer will have 45 days from the time of application to submit the documentation. A Lifeline carrier that chooses to provide service under this waiver may claim that subscriber for reimbursement from the Universal Service Fund after the subscriber has submitted the necessary documentation and received a positive eligibility determination. The carrier may claim Lifeline support for up to 45 days of service provided prior to the eligibility determination. This approach will help eligible consumers in rural Tribal areas enroll in Lifeline while avoiding in-person contacts at the time of application and quickly get connected to vital broadband and phone services during COVID-19.

Because telephone subscribership levels on Tribal lands are the lowest in the country, enhanced Lifeline benefits are available to low-income residents of Tribal lands. You can find out more about which areas are eligible Tribal lands by visiting this site: https://www.lifelinesupport.org/additional-support-for-tribal-lands.

Link Up is a one-time federal benefit, per address, that reduces the initial installation or activation fees of certain Lifeline providers offering telephone service on Tribal lands.
What benefits are available through the Lifeline program's support for Tribal lands?
For low-income consumers living on Tribal lands, Lifeline provides a monthly discount of up to $34.25 off the cost of telephone service, broadband Internet service, or bundled services (either wireline or wireless). This discount consists of up to $9.25 (which is available to all eligible low-income subscribers across the United States) plus up to an additional $25 in enhanced support (which is available only to eligible low-income subscribers living on Tribal lands). Some states offer additional monthly discounts through their own Lifeline programs.

Tribal Lands Link Up provides qualified subscribers living on Tribal lands with a one-time discount of up to $100 on the initial installation or activation of telephone service at their primary residence. For service initiation charges of up to $200, Link Up also provides a deferred, no-interest payment plan to the subscriber for up to one year. Subscribers can request Link Up once for each change of their primary residential (home) address. Tribal Link Up support is only offered to carriers who are building out infrastructure on Tribal lands, so not all carriers may be discounting their activation fee. Consumers can check with their Lifeline provider to see if they offer Link Up.
What limitations are there on Lifeline and Link Up?
Federal rules prohibit qualifying low-income consumers from receiving more than one Lifeline service at the same time. For instance, low-income subscribers who qualify may receive a Lifeline discount on either a home telephone or a wireless telephone service, but they may not receive a Lifeline discount on both services at the same time.

Additionally, only one Lifeline service may be obtained per household. "Household" is defined as any individual or group of individuals who live together at the same address as one economic unit. An "economic unit" is defined as "all adult individuals contributing to and sharing in the income and expenses of a household."

Lifeline support is available to eligible low-income subscribers living in group living facilities. Lifeline applicants may demonstrate when initially enrolling in the program that any other Lifeline recipients residing at their residential address are part of a separate household. Similarly, federal rules prohibit qualifying low-income consumers from receiving more than one Tribal Link Up discount at a primary residence.

The FCC's Enforcement Bureau maintains a dedicated Lifeline Fraud Tip Line - 1-855-4LL-TIPS (or 1-855-455-8477) - and an email address - Lifelinetips@fcc.gov - to facilitate reporting of possible fraud in the program.

Please provide as much detail as possible, including the name and contact information of the individuals involved and the companies they are using to receive Lifeline-supported phone service.

Lifeline Across America Consumer Outreach

Lifeline Across America is a federal-state working group established in 2005 to review outreach efforts on the Lifeline program and provide state, local, and Tribal entities with information and resources to help ensure that low-income consumers are aware of the program and understand the requirements for participation. Its members include the Federal Communications Commission (FCC), the National Association of Regulatory Utility Commissioners (NARUC), and the National Association of State Utility Consumer Advocates (NASUCA). The Lifeline Across America Working Group (LAAWG) initiated a study and compiled a report in 2006 where it presented its observations and conclusions concerning best practices for outreach on the Lifeline program. The LAAWG has since undertaken several projects to improve outreach, including National Telephone Discount Lifeline Awareness Week (Lifeline Awareness Week), which takes place yearly during the first full week after Labor Day.

To help raise awareness about the Lifeline Across America initiative and to assist in the collection of input and distribution of outreach materials, the LAAWG maintains this dedicated Lifeline website, hosted on the FCC's website and linked to the websites of NARUC and NASUCA. This website provides information and resources to consumers, consumer advocacy groups, industry, and government stakeholders in a user-friendly format to help with Lifeline outreach and serve as a resource to help educate low-income consumers about the Lifeline program rules.

Lifeline Across America Media Contacts

NARUC: Regina Davis, rdavis@naruc.org
NASUCA: Barrett C. Sheridan, (717) 783-5048, bsheridan@paoca.org

ASL Video: How Lifeline Works

If you are a person with a disability and need assistance with your Lifeline application, contact the Lifeline Support Center at lifelinesupport.org or call 800-243-9473.

If you have a question about whether your Lifeline service and equipment is accessible, contact the FCC's Disability Rights office at 202-418-2517 for a voice phone call, at 844-432-2275 by videophone, or by email at DRO@fcc.gov.

Print Out

Lifeline Support for Affordable Communications10 (pdf)

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Lifeline Support for Affordable Communications

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Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service, broadband Internet service, or bundled voice-broadband packages purchased from participating wireline or wireless providers. The discount helps ensure that low-income consumers can afford 21 st century broadband and the access it provides to jobs, healthcare, and educational resources.

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Anyone approved to receive cash assistance or SNAP (Food Stamps) benefits will be issued an Illinois Link card.  The Illinois Link card is a plastic card that looks and works like a debit card.  If you are eligible for cash and SNAP benefits, you will access both with the same card.

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Child Care Assistance Program provides low-income, working families with access to affordable, quality child care that allows them to continue working and contributes to the healthy, emotional and social development of the child. CCAP can help families pay for care in center-based or home settings. Families are required to cost-share on a sliding scale based on family size and income.

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Welcome!

We know how important it is for you to find quality child care for your child. The Illinois Department of Human Services' (IDHS) Child Care Assistance Program (CCAP) and your local Child Care Resource and Referral (CCR&R) agency are working together to support families to get the information and resources the need to find and select the best child care for their child.

How may we help you?

Select the link below:
Serious Occurrences Involving License Exempt Providers
More information/Helpful Links/Reports

* Need help navigating this Website? Contact your local Child Care Resource and Referral agency (CCR&R).

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IDHS: Child Care Assistance Program (CCAP)

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We know how important it is for you to find quality child care for your child. The Illinois Department of Human Services' (IDHS) Child Care Assistance Program (CCAP) and your local Child Care Resource and Referral (CCR&R) agency are working together to support families to get the information and resources the need to find and select the best child care for their child.

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The program provides child care and a comprehensive program of health, parent involvement, and social services for preschool children of low-income agricultural workers.

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IDHS: Illinois Migrant & Seasonal Head Start (IMSHS)

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The program provides child care and a comprehensive program of health, parent involvement, and social services for preschool children of low-income agricultural workers.

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Head Start State Collaboration Office is a federal-state partnership organized to support and encourage collaboration with Head Start and various other state and local stakeholders that serve low-income families with young children.

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The Head Start State Collaboration Office (HSSCO) is a federal-state partnership funded by the Administration for Children and Families (ACF) Office of Head Start as the state point of contact for Head Start and collaboration to assist in building early childhood systems and access to comprehensive services for all low income children. The Illinois HSSCO:

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All Kids offers many Illinois children comprehensive healthcare that includes doctors' visits, hospital stays, prescription drugs, vision care, dental care and medical devices like eyeglasses and asthma inhalers.

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Our new Child Support Cook Central Office at 115 South LaSalle Street, Chicago, is now open for in-person assistance. We also have other regional office locations to better serve you!

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IDHS: Early Intervention helps children ages 0 to 3, with disabilities or delays, to learn and grow.

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What is the purpose of this service?

To help children between the ages of birth to three with disabilities or delays, to learn and grow.

Who can receive these services?

Families with an eligible infant or toddler from birth to three years old.

What services are offered?

Infants and toddlers are evaluated to see if there is a delay in:

movement,

learning,

dealing with others,

behavior, and/or

self-help skills.

If services are needed, an Individualized Family Service Plan (IFSP) will be written to set goals and identify needs.

Families, with the support of Early Intervention Providers, help their infants and toddlers reach their goals.

How to apply?

Use the DHS Office Locator to find an Early Intervention Child and Family Connections office in your local area.

Call 1-800-843-6154 (Voice/TTY).

Additional Information

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To help children between the ages of birth to three with disabilities or delays, to learn and grow. Families with an eligible infant or toddler from birth to three years old. Infants and toddlers are evaluated to see if there is a delay in: movement, learning, dealing with others, behavior, and/or self-help skills.

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Low Income Home Energy Assistance Program (LIHEAP)

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Low Income Home Energy Assistance Program (LIHEAP)

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Low Income Home Energy Assistance Program helps keep families safe and healthy through initiatives that assist families with energy costs.

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Low Income Home Energy Assistance Program (LIHEAP)

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The Low Income Home Energy Assistance Program (LIHEAP) helps keep families safe and healthy through initiatives that assist families with energy costs.

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WIC is a food assistance program for Women, Infants, and Children. It helps pregnant women, new mothers and young children eat well and stay healthy.

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IDHS: Women, Infants, and Children (WIC)

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Illinois WIC remains committed to serving families and continuing daily operations during the COVID-19 pandemic. Please be aware WIC local agencies have been given the flexibility to complete WIC appointments over the telephone. WIC operations will vary by local agency so please contact your local W…

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The Emergency Food Assistance Program (TEFAP) gives out a variety of nutritious foods at no cost to Illinoisans through local food pantries, shelters and soup kitchens.

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IDHS: The Emergency Food Assistance Program (TEFAP)

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Senior Farmer's Market Nutrition Program (SFMNP)

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Senior Farmer's Market Nutrition Program (SFMNP)

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Senior Farmer's Market Nutrition Program (SFMNP) is a food and education assistance program for Seniors. It helps Seniors eat well and stay healthy.

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IDHS: Senior Farmer’s Market Nutrition Program (SFMNP)

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Senior Farmer’s Market Nutrition Program (SFMNP) is a food and education assistance program for Seniors. It helps Seniors eat well and stay healthy.

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IDHS: Commodity Supplemental Food Program

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IDHS: Commodity Supplemental Food Program

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The Commodity Supplemental Food Program works to improve the health of low-income Illinois Seniors by supplementing their diets with nutritious foods by receiving regular USDA donated food packages. Participants must be at least 60 years of age and reside in Illinois. Eligible Seniors enrolled in the CSFP food package program will receive a variety of USDA donated commodities that may include cereal, grits, powdered milk, pasta, evaporated milk, cheese, rice, canned meat, peanut butter, canned fruit, canned vegetables, fruit juice, dry beans, and oats.

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IDHS: Commodity Supplemental Food Program

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Administered by: Bureau of Family Nutrition

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IDHS: Comprehensive Community Based Youth Services (CCBYS)

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IDHS: Comprehensive Community Based Youth Services (CCBYS)

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Comprehensive Community Based Youth Services is for 11 to 17 year olds at risk of involvement in the juvenile justice system, or 11 to 17 year olds who have run away from home or have been kicked out of their home.

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What is the purpose of this service?

To increase family reunification/preserve and stabilize families; and to divert or minimize involvement in the child welfare and/or juvenile justice systems.

Who can receive these services?

Youth 11 to 17 years of age

Youth who are at risk of involvement with the child welfare system

Youth who are at risk of involvement with the juvenile justice system

24/7 Services are available to youth who:

have been locked out of their home/parents will not allow them to return home

have run away from home, or

are beyond the control of parents and in immediate physical danger

are homeless without their parents.

DCFS wards are not eligible for CCBYS Services.

What services are offered?

Statewide 24 hour crisis intervention services

Juvenile justice system intervention services

Ensure the safety of youth

Individual and family crisis intervention

Conduct Crisis/Safety Assessment

Develop and implement crisis stabilization plan

Reunification and family preservation services

Provide Placement services for crisis youth - Shelter, foster care, etc.

Conduct full YASI assessments (Initial Assessment, Reassessment and/or Closing Assessment)

Conduct additional assessments as needed (mental health, substance abuse; trauma, etc.)

Develop and implement an individualized case plan to address identified needs

Work with youth and family to increase protective factors and decrease risk factors

Develop and implement a discharge plan

Provide appropriate referral and follow-up

See the Logic Model: CCBYS Logic Model

For additional CCBYS program information go to CCBYS Program Page

How to apply?

Anyone can request services for an eligible youth, including the youth.
To locate your closest provider for services: CCBYS Provider List or contact the toll-free CCBYS Information Line at 1-877-870-2663.

Additional Information:

Crisis Intervention Response System for assistance with placement of at risk youth: 1-877-870-2663

USDHHS, Administration for Children & Families: Runaway & Homeless Youth Programs

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IDHS: Comprehensive Community Based Youth Services (CCBYS)

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To increase family reunification/preserve and stabilize families; and to divert or minimize involvement in the child welfare and/or juvenile justice systems.

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IDHS: Homeless Youth is for 14 to 23 year olds who lack safe and stable housing and cannot return home.

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To ensure youth are safe, stable and self sufficient.

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IDHS Teen Reach provides a safe environment with caring adult role models that will work with youth to increase academic achievement and develop the life skills necessary for future success.

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Teen Responsibility, Education, Achievement, Caring and Hope (Teen REACH)

Goals: To provide a safe environment with caring adult role models that will work with youth to increase academic achievement and develop the life skills necessary for future success.

Outcome: Youth will be safe; youth will graduate from high school.

Program Description: Teen REACH (Responsibility, Education, Achievement, Caring, and Hope) is a comprehensive youth development initiative that provides after school program services to high-risk youth between the ages of 6 and 17.

Target Population: Youth targeted for the program are age 6-17 (minimum 85% are 11-17) and have one or more of the following Individual/Family Risk Factors: Youth living in a single-parent household; Youth residing in a household receiving TANF funds; Youth experiencing academic difficulties ; Youth is in danger of or has been previously held back to repeat one or more academic years; Youth experiencing truancy concerns; Youth is reported to have behavior issues; Youth is reported to be a victim of bullying; Youth is reported to be a perpetrator of bullying; Youth is unsupervised after school; Youth has witnessed or been a victim of family violence; Youth identifies as LGBTQ; Youth with siblings who dropped out of school; Youth with siblings who are teen parents; Youth with siblings who are involved in the juvenile justice system; Youth with one or both parents who are incarcerated; Youth with siblings who are gang involved; Youth is reported to be gang - involved; Youth in the DCFS system; Youth is homeless; Youth is pregnant ; Youth is parenting.

Activities: Teen REACH programs are open 240 days a year for at least 720 hours during the high risk critical after-school hours. The core services provided are:

Improving educational performance which includes time to do homework, tutoring in basic skills and enrichment programs that encourage creativity.

Life skills education which encompasses training and education that promotes the development of healthy lifestyles, and encourages abstinence from risk-taking behaviors in the areas of alcohol and/or substance abuse, criminal activity, violence and sexual activity.

Parental involvement so that parents and guardians have opportunities to meet with staff to discuss their children's activities and to participate in events that strengthen parent/child bonds and community involvement.

Recreation, sports, cultural and artistic activities and arranging safe outlets for youth to try new skills and develop new interests, to build friendships, find their place in a group, and gain developmentally relevant experiences.

Adult mentors who allow opportunities for participants to develop and maintain positive, sustained relationships with adults.

Service-Learning activities that connect classroom lessons with meaningful service to the community. Students build academic skills while strengthening communities through service.

Program Sites / Service Areas
In 2015 the Department funds 57 Teen REACH programs with 122 program sites. 32 providers are funded in Cook County with 51 program sites and 25 providers are funded outside of Cook County with 70 program sites. This includes the one statewide provider with 40 program sites.

2015 Program Analysis

12,935 youth received Teen REACH services from 57 providers in 120 community program sites at an average per capita cost of $594 per youth.

88% of youth served were 11-17 years of age at enrollment

27% of youth served were Hispanic; 55% African American; 36% Caucasian; 6% Multiple Races; 3% other.

2015 Performance Measures by Program Model

98.3% (5,247) of Teen REACH youth participating in the program 9 month or longer were promoted to the next grade level or graduated.

99.2% (470 of 474) of Teen REACH seniors participating in the program 9 month or longer graduated.

99.95% of Teen REACH youth were safe from violence during program hours.

Provider Model ( 56 Providers and 80 Program Sites)

1. 98.2% (4,129) of Teen REACH youth participating in the program 9 months or longer were promoted to the next grade level or graduated

2. 99.3% (436 of 439) of Teen REACH seniors participating in the program 9 months or longer graduated

3. 99.95% of Teen REACH youth were safe from violence during program hours

4. 72.9% (2,677 of 3,673) of tracked Teen REACH youth had improved school attendance

5. 81.1% (2,720 of 3,354) of tracked Teen REACH youth had improved grades

6. 84.9% (2,909 of 3,427)of tracked Teen REACH youth had improved homework completion

7. 87.3% (2,457 of 2,816)of tracked Teen REACH youth demonstrated improved anger management/conflict resolution skills

8. 87.8% (3,343 of 3,806)of tracked Teen REACH youth demonstrated improved life skills

9. 91.2% (2,749 of 3,014) of participating youth/families completed a nutritional education program/curriculum

10. 88% of Teen REACH youth served were 11-17 years old (Acceptable: 85%)

11. 110% of projected average daily attendance was achieved (Acceptable: 80%)

12. 117% of projected youth attendance hours was achieved (Acceptable: 80%)

13. The average cost per youth per hour was $3.77 (Acceptable: $4.50)

Statewide Model ( 1 Provider and 40 Program Sites)

1. 99% (1,118) of Teen REACH youth participating in the program 9 months or longer were promoted to the next grade level or graduated

2. 99.7% of Teen REACH seniors participating in the program 9 months or longer graduated

3. 99.7% of Teen REACH youth were safe from violence during program hours

4. 74.9% (519 of 693) of tracked Teen REACH youth had improved school attendance

5. 60.8% (908 of 1,494) of tracked Teen REACH youth had improved grades

6. 100% (1,471 of 1,471) of tracked Teen REACH youth had improved homework completion

7. 87.8%(698 of 795) of tracked Teen REACH youth demonstrated improved anger management/conflict resolution skills

8. 89.7% (390 of 435) of tracked Teen REACH youth demonstrated improved life skills

9. 85.8% (883 of 1,029) of participating youth/families completed a nutritional education program/curriculum

10. 92% of Teen REACH youth served were 11-17 years old (Acceptable: 85%)

11. 150% of projected average daily attendance was achieved.

12. 192% of projected youth attendance hours was achieved.

13. The average cost per youth per hour was $2.37. (Acceptable: $3.35)

FY14 Core Services Provided

The table below provides a breakdown of the total number of hours youth spent in each core service area. Providers' record attendance every day for each youth by core service area and by number of minutes spent in each. Providers are required to provide service in each area.

Links

Teen REACH Providers List (Program not Funded in FY16)
Teen REACH Program Standards Teen REACH Logic Model Quality Assurance Review Tools

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Goals: To provide a safe environment with caring adult role models that will work with youth to increase academic achievement and develop the life skills necessary for future success.

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Bright Star Community Outreach: Education

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Bright Star Community Outreach: Education

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The Reimagine Program provides youth with safe environments and caring, positive adult mentors to help guide them toward educational success while empowering them with the social/emotional skills necessary to forge paths of healthy development and disengagement from high-risk behaviors.

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Education — Bright Star Community Outreach

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Behavioral Health: Bright Star Community Outreach

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Behavioral Health: Bright Star Community Outreach

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WHY SHOULD I CALL A TRAUMA LINE: VIOLENCE, COVID STRESS, DEPRESSION, SELF HARM, GRIEF/ANGER, TERMINAL ILLNESS, VICARIOUS TRAUMA, ABUSE. The helpline is a telehealth team of dedicated mental health workers trained in trauma-informed care. The helpline provides services to any person over the age of 13 on a recurring or as-needed basis. The purpose of the helpline is to effect positive change and initiate the beginnings of change, resolution, and support.

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Behavioral Health — Bright Star Community Outreach

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NAMI: The National Alliance on Mental Illness

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NAMI: The National Alliance on Mental Illness

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The National Alliance on Mental Illness is a United States–based nonprofit organization originally founded as a grassroots group by family members of people diagnosed with mental illness.

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National Alliance on Mental Illness (NAMI)

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Get mental health support, education, and advocacy from NAMI-the nation's largest grassroots organization for people affected by mental illness.

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988 is more than just an easy-to-remember number. It is a direct connection to compassionate, accessible care and support for anyone experiencing mental health-related distress, including family, friends, and/or caregivers.

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What is 988? 988 is more than just an easy-to-remember number. It is a direct connection to compassionate, accessible care and support for anyone experiencing mental health-related distress, including family, friends, and/or caregivers.
If you are in crisis, please call or text 988, or go to988lifeline.org/chat to access live chat. You will be connected with a trained crisis counselor who will listen to you, provide support and get you the help you need.

When should I call 988? If you or someone you know is having thoughts of suicide or experiencing a mental health or substance use crisis, 988 provides a connection to free, 24/7 confidential support.

What happens when I call 988? At the beginning of the call, callers have the option to select the Veterans Crisis Line or the Spanish language Crisis Line. If the caller with an Illinois area code does not select either of these options, they will be routed to an Illinois Life Line Call Center. If after 3 minutes, the call is not answered by a live person, the caller is routed to the NSPL backup affiliate network, or someone in a different state.

What can I expect from 988? Callers who are connected with the Illinois Life Line will receive specialized, individualized support by Certified Crisis Workers trained in suicide prevention, de-escalation and stabilization, and resources. The Illinois Life Line will continue to work closely with the mobile crisis outreach teams across the state to support anybody who needs in-person intervention by a crisis-trained person. Text and chat services will be added at a later date.

Fact:
A Call to 988 does not automatically facilitate a police response.

Fact:
988 Call specialists are trained in suicide prevention and crisis intervention.

Fact:
Dialing 988 reaches the Suicide and Crisis Lifeline. The former 800 number works, too!

Fact:
988 is not just for someone who is actively suicidal

What's the difference between 988, 911, 211/311 and other local hotlines?

988

Suicide prevention and mental health crisis lifeline

Access point to statewide community-based crisis resources such as mobile crisis outreach teams

Specialized intervention by certified crisis workers with advanced training in de-escalation and clinical suicide prevention

Confidential, free, and available 24/7/365

911

Emergency line for public safety emergencies, medical emergencies, and law enforcement

Provides limited de-escalation or emotional support; staffed with public safety answering point dispatch workers

Offers de-escalation under emergency situations rather than de-escalaction under a mental health crisis situation that 988 offers

If the public safety or medical emergency is pertaining to someone who has a mental health condition, or appears to be experiencing a mental health crisis, a crisis intervention team (CIT) trained officer with basic training in mental health crises may be available through 911 dispatch

Free, and available 24/7/365

211/311

Resource support line the links callers to resources

Ability to transfer callers to the Lifeline Line

Free, and available 24/7/365

311 is specific to Chicago and Cook County, while 211 is available in some select Illinois counties

Local mental
health/substance
use crisis hotlines

Resource for people who need help getting into behavioral health services

Various hours of operation, according to the hotline's capacity

Provides screening, assessment and referrals to helpful services

Illinois Warm Line:
1-866-359-7953

Free phone support for anyone living in Illinois to include emotional support, recovery education, self-advocacy support, and referrals

Staffed by Certified Recovery Support Specialist (CRSS)

Not a crisis line, rather, works with callers to address aspects of their wellness by identifying triggers, developing action plans, and learning what is necessary to maintain wellness

Free, available Mon-Sat, 8 a.m. - 8 p.m.

988 Toolkit

Access assets and resources intended for promotion of the 988 dialing code

Assets include a Frequently Asked Questions document, an infographic flyer and social media posts

CESSA Placeholder

On August 25, 2021, Illinois Governor J.B. Pritzker signed into law the Community Emergency Services and Supports Act (CESSA), also known as the Stephon Watts Act. This new legislation requires emergency response operators such as those at 911 centers, to refer calls seeking mental and behavioral health support to a new service that can dispatch a team of mental health professionals instead of police. Work to implement CESSA will occur over the next year and is expected to be complete by January 1, 2023.

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What is 988? 988 is more than just an easy-to-remember number. It is a direct connection to compassionate, accessible care and support for anyone experiencing mental health-related distress, including family, friends, and/or caregivers. If you are in crisis, please call or text 988, or go to988lifeline.org/chat to access live chat.

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The Trevor Project is an American nonprofit organization founded in 1998. Focused on suicide prevention efforts among lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) youth, they offer a toll-free telephone number where confidential assistance is provided by trained counselors.

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The Trevor Project | For Young LGBTQ Lives

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The Trevor Project provides 24/7 crisis support services to LGBTQ young people. Text, chat, or call anytime to reach a trained counselor. Free and confidential.

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The City of Chicago is located on land that is and has long been a center for Native peoples. The area is the traditional homelands of the Anishinaabe, or the Council of the Three Fires: the Ojibwe, Odawa, and Potawatomi Nations. Many other Nations consider this area their traditional homeland, including the Myaamia, Ho-Chunk, Menominee, Sac and Fox, Peoria, Kaskaskia, Wea, Kickapoo, and Mascouten. The City specifically acknowledges the contributions of Kitihawa of the Potawatomi in fostering the community that has become Chicago. We acknowledge all Native peoples who came before us and who continue to contribute to our City. We are committed to promoting Native cultural heritage

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Welcome to the official City of Chicago Website. The source for information about City services, departments, programs and initiatives, and officials for Chicago residents, businesses, and visitors.

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Doulas offer birth preparation and labor assistance, as well as case management, nutrition education, and breastfeeding support.

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Catholic Charities of the Archdiocese of Chicago

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Doula Services - Catholic Charities of the Archdiocese of Chicago

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Doulas provide free in-home support to income qualifying women residing in the city of Chicago who are 28 weeks pregnant until 2 weeks post-partum. Doulas offer birth preparation and labor assistance, as well as case management, nutrition education, and breastfeeding support.

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Southside (N9, N11, N12, N13, N16, N17) Emergency Resource Guide

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Southside (N9, N11, N12, N13, N16, N17) Emergency Resource Guide

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Southside (N9 N11 N12 N13 N16 N17)  - Emergency Resource Guide SY2022- 2023.xlsx

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The South Side Help Center Team works together with individuals and community

organizations to address issues that inhibit the productivity of the community and hinder

the greater-good of its residents.

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The South Side Help Center Team works together with individuals and community organizations to address issues that inhibit the productivity of the community and hinder the greater-good of its residents.

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Blue Door Neighborhood Center: Phone: 872-760-8090. Register for all classes and programs at BlueDoorCenterIL.com

or on site at 11840 S. Marshfield Ave., Chicago, IL 60643. Phone: 872-760-8090.

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Blue Door Neighborhood Center | Blue Cross and Blue Shield of Illinois

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Learn how the a Blue Cross and Blue Shield of Illinois Blue Door Neighborhood Center can help you live a healthier life.

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Utility Assistance-CEDA at 800-571-2332 if you have questions.

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Utility Assistance-CEDA at 800-571-2332 if you have questions.

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If you are having trouble paying your ComEd and Peoples Gas bills, utility payment assistance is

available through the Low Income Home Energy Assistance Program (LIHEAP) for persons of

specified income eligibility. You can apply for LIHEAP from the safety of your home by

completing a pre-application online at CEDAorg.net/pre-app, finding a CEDA site at

CEDAorg.net/sites or contacting CEDA at 800-571-2332 if you have questions.

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Due to Covid-19, all Partner Intake Sites offer remote intake in addition to the many who offer face-to-face intake. Please contact a Partner Intake Site to further discuss their intake options and schedule a phone or in-person appointment. Click the blue bar below for Site contact information.

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Reference for schools with newcomer students. Includes guidance, information and

resources for schools.

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OMME Comprehensive EL Resource Digital Notebook

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OMME Comprehensive EL Resource Digital Notebook

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OMME Comprehensive EL Resource Toolkit_ Digital Notebook.Updated 1/2025

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Office of Language and Cultural Education _NEWCOMER RESOURCES

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CPS OLCE Supporting Newcomers in the Classroom

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CPS OLCE Supporting Newcomers in the Classroom

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Don’t have an account yet? Claim your account.

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CPS OLCE: Breaking Down Barriers Supporting Newcomers in Education

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CPS OLCE: Breaking Down Barriers Supporting Newcomers in Education

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Breaking Down Barriers: Supporting Newcomers in Education (2023-07-12 09:46 GMT-5)

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CPS OLCE: Achieving Learning with ACCESS Test Proficiency

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CPS OLCE: Achieving Learning with ACCESS Test Proficiency

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CPS OLCE: Building Bridges to Connect Learning. SEI Across all Content Areas.

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CPS OLCE: Building Bridges to Connect Learning. SEI Across all Content Areas.

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CPS OLCE: Beyond Language Proficiency: Effective Content Based ESL Instruction

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CPS OLCE: Beyond Language Proficiency: Effective Content Based ESL Instruction

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CPS OLCE: Pathways to Success: Prioritizing English Learners for School Improvement

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CPS OLCE: Pathways to Success: Prioritizing English Learners for School Improvement

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Pathways to Success: Prioritizing English Learners for School Improvement (2023-07-11 09:45 GMT-5)

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CPS OLCE: Programs for ELs: Using Program Review Data to Maximize EL Services.

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CPS OLCE: Programs for ELs: Using Program Review Data to Maximize EL Services.

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Introduction

Chapter 1 - Who Are Newcomers?

Chapter 2 - Welcoming Newcomers to a Safe, Inclusive and Thriving School Environment

Chapter 3 - Supporting Newcomers' Social, Emotional, and Mental Health Needs

Chapter 4 - Providing High-Quality Instruction for Newcomers

Chapter 5 - Establishing Partnerships with Families

To request the toolkit in an alternate format as a reasonable accommodation, i.e. large print, CD Rom or audio, please contact Melissa Escalante by phone, 202-987-1745 or email at: Melissa.Escalante@ed.gov.

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To request the toolkit in an alternate format as a reasonable accommodation, i.e. large print, CD Rom or audio, please contact Melissa Escalante by phone, 202-987-1745 or email at: Melissa.Escalante@ed.gov.

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"Help! They Don't Speak English" Starter Kit

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"Help! They Don't Speak English" Starter Kit

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CPS OLCE: How to Best Support Refugee Students

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CPS OLCE: How to Best Support Refugee Students

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Ignite Your Purpose Workshop: For Young Men 13-17

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Ignite Your Purpose Workshop: For Young Men 13-17

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Wrd Environmental is Hiring Project Supervisor

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Wrd Environmental is Hiring Project Supervisor

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Registration Ends: March 31, 2025. Chicago Lupus Walk is Saturday, May 17, 2025

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SkyART 3026 E 91st St, Chicago, IL 60617

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SkyART 3026 E 91st St, Chicago, IL 60617

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SkyART uses free visual arts programming as a vehicle for young people to create, to communicate effectively, and to learn the essential skills and creative thinking needed to succeed.

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Free visual arts for Chicago youth ages 7-24

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Homepage

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Fun and Games (Special Rec) at Mann by Chicago Park District

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For individuals with a primary intellectual or developmental disability. In this activity, individuals will participate in group games, crafts, physical activity and get homework help as well. Days of the Week: Tuesday