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To know what you need really clearly

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Institutional support

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More concrete and feasible plan

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I need to know what I'm coming in to... Are people on board? Will they want me there? Etc.

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Open and honest communication

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Goals for the visit

What to expect in terms of where things are with their plan

Who to speak with and what it may be helpful to speak with them about.

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As clear as possible what your goals are, even if they are changing.

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Critical mass of willing participants

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I would be worried if there hasn't been any conversation with the faculty, department leaders, unit leader ahead of the visit.

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Student support (financial, social, and academic)

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It would help to know where the sensitive spots are so that I can plan ahead for how I might address them if they come up.

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Trust that we are working together for the best possible outcomes, knowing that there will be stumbles, starts, and stops.

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I would love to connect with students during the visit to hear from them about their experiences.

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Might the consultants help with facilitating some data collection?

Maybe we could have a set of questions to ask people serving in different roles at the institution to learn where they are and that also might be useful for the broader project to understand contextual factors related to the transformation.

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The hotspots and concern

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Our role is not project evaluation. We should be careful that we don't slip into focusing on this more than to inform how we advise/guide the department.

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Acting as deciders.

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Giving them a plan/answer on how to solve their "problems"

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We should not try to take over responsibilities that should belong to the department. For example, scheduling for guest speakers, communicating with IR, leading workshops.